National Retiree Association
Welcomes
Membership of Working Sears Associates
July 29, 2006
After many months of review,
discussion, and input from Sears retirees and associates, the
National Association of Retired Sears Employees (NARSE) voted to
amend its by-laws and open its membership to currently employed
Sears associates contemplating retirement at some future date.
The revised by-laws also set
forth that in furtherance of the association’s purpose, NARSE,
among other things, will: (a) provide a means to coordinate the
efforts of Sears retirees, and associates contemplating
retirement, through various means of communication, including
newsletters, a web site, and other informational materials as
needed; (b) develop an ongoing public relations campaign through
the media to get retirement issues before the public; (c)
liaison with other retiree groups in the formulation of programs
and activities that are beneficial to retirees; and (d) provide
information and speakers to Sears local retiree clubs concerning
issues of concern to retirees and associates contemplating
retirement.
NARSE shall be operated
exclusively for the benefit of Sears retirees and associates
contemplating retirement. These amendments were approved at
NARSE’s recent 9th Annual Meeting held in Chicago. The vote on
these by-law amendments was unanimous.
NARSE’s Beginning
As background, in 1997 thousands
of retired Sears employees formed a national association to
protest Sears drastic cut-back of their promised, paid-up
retirement life insurance, earned by their contributions and
years of dedicated service. The eventual federal court
settlement favored the Company, and was a great disappointment
and lesson for retirees in how the legal system operates.
The federal judge who heard this
case was sympathetic to the plight of the Sears retirees but he
stated that the law prevented him from granting the relief
requested by the plaintiff retirees. He said that the law as
currently written, in his opinion, would not permit it. Congress
must grant the relief that the retirees were seeking, the judge
added.
Since 1997 NARSE has continued to
act as an advocate, an independent national voice for Sears
Retiree Clubs and individual Sears retirees everywhere on issues
affecting their remaining retirement benefits.
NARSE regularly communicates with
thousands of retirees with its Straight Talk newsletter, and web
site, www.narse.org, updated daily with current retiree and
retail industry news and comments.
The PBGC
Over the last decade, millions of
American workers have experienced a serious decline in their
retirement expectations and plans, threatened by both their
formerly trusted employers and the U.S. Government’s promise of
Social Security.
Now, overly compensated corporate
executives, with boards of directors beholden to such
executives, repudiate long-standing retirement benefits promised
to both working associates and retirees, or seek bankruptcy
protection, shifting under-funded corporate responsibilities to
the government’s Pension Benefit Guarantee Corporation (PBGC).
The PBGC is itself drowning in red ink, and is on the verge of
bankruptcy, without some sort of major bailout from Congress.
The PBGC is the quasi-government
agency that “insures” private pension plans. According to a June
27, 2006 “Review & Outlook” report published in The Wall Street
Journal, “The theory behind the PBGC was that it would collect
enough premiums from companies to cover future liabilities.” But
since “2002, far too many airline, steel, auto and other
companies have dumped their pension plans on the PBGC.”
As a result of this
irresponsible, corporate dumping binge, the PBGC “has gone from
a $10 billion surplus in 2000 to more than a $23 billion deficit
last year and it is the financier of last resort for a private
defined-benefit pension system that is under funded to the tune
of $450 billion. On present trends, this could become a fiasco
on the order of the savings and loan collapse.”
Even the Social Security Trust
Fund, raided for years by legislative opportunists, is projected
to go broke in the coming years. Not “if,” just when!
Plan Now For Retirement
Against this dismal national
background, NARSE continues to represent retiree interests and
concerns involving their former trusted employer, Sears, Roebuck
and Co., now the hedge fund owned and Kmart dominated Sears
Holdings Corp.
At the same time, American
workers and Sears associates realize they must begin serious
financial planning for their retirement years while they are
still working. Current associates must start the planning
process much earlier than ever before. Even ten years earlier
may not be soon enough! In addition, these associates must take
an active role in speaking out about retirement concerns and
benefits with their employers, with their government
representatives, and with the media.
Increasingly, over the past year,
NARSE has been contacted by working Sears associates who find
their own retirement future security quickly slipping away, or
already gone entirely. These same Sears associates have also
told us that any information about Sears comes to them, not from
Sears itself, but first from the media, from NARSE’s web site,
and from NARSE’s Straight Talk publication.
While earned and promised
benefits are important to retirees, associates and their
families, they are also concerned that the proud Sears
traditions of customer service, guaranteed satisfaction, quality
merchandise values and trust and fair treatment of employees and
retirees will be continued by the new hedge-fund owned, Kmart
dominated, payroll reducing, cost-cutting Sears Holdings
administration.
Sears Associates Welcome!
In sympathy with and in response
to concerns of these associates, NARSE decided to revise its
by-laws to open its membership to currently employed Sears
associates contemplating their retirement at some future date to
join with the many thousands of Sears former employees who have
already retired. Where retirement security is concerned, we’re
all in this together!
Accordingly, NARSE, the
all-volunteer retiree association will welcome the membership of
actively employed Sears associates, and will continue being an
independent, national voice for their retirement concerns.
As our mission statement sets
forth, “NARSE is a nonprofit membership organization dedicated
to communicating with and educating the retiree membership
regarding the protection of their retirement benefits and
planning for their future economic security. NARSE is a vehicle
of information to Sears Holdings conveying the concerns and
experiences of its members. As a service organization, we
provide information and resources, and offer a range of special
services for our members. These include our periodic newsletter,
Straight Talk, the NARSE website, legislative and regulatory
advocacy, and other informational elements as needed.”
Any Sears associates interested
in information about joining NARSE can either visit NARSE’s web
site at www.narse.org; or contact NARSE’s chairman, Ron Olbrysh
at cro922@comcast.net or 630-613-9039.


Investors warn
against war on guidance
By Emily Chasan – Reuters.com
July 28, 2006
NEW YORK (Reuters) - Giving up the
quarterly guidance game may sound like a good idea, but investors
caution it is a dangerous one.
Despite calls this week from two
influential think tanks for companies to stop giving quarterly
earnings forecasts, investors are saying such talk could lead to
much less transparency from U.S. companies, as well as more
inefficient and volatile markets.
"I hear all the arguments that you
don't want to have such a short-term focus," said Sasha Kostadinov,
a portfolio manager at Shaker Investments. "But if I'm going to buy
shares in a company and they can't tell me what they are planning to
do for the quarter, I feel uncomfortable buying the stock."
In a joint report, the Business
Roundtable Institute for Corporate Ethics and the CFA Center for
Financial Market Integrity recommended that companies stop providing
quarterly earnings guidance because it encourages management to
focus on stock prices in the short-term rather than long-term value.
Instead, they recommended that
companies should provide other longer-term gauges of performance and
tie executive compensation to those measures rather than have it
based on short-term earnings goals or share price moves.
Investors, though, say they are
worried that companies will use such a move as an excuse to cut off
the lines of communication with markets. Some major companies, such
as retailer Sears Holdings Corp. (SHLD.O), not only don't provide
quarterly forecasts, but they hardly talk to the Street at all
between quarterly reports.
"There's no arguing with a guidance
policy that reinforces long-term goals over short-term goals," said
Jerome Lande, a portfolio manager at MMI Investments in New York.
"But what I don't like is blanket criticism of quarterly earnings
guidance used as a cover for companies to issue no guidance."
GUIDANCE MORE GOOD THAN BAD?
The reason investors are so attached
to company forecasts, they say, is that there are few signals
investors can use to evaluate a company that are as clear and
accurate.
The numbers are not just used to
determine whether results are better or worse than expected but can
be a good indicator of the quality of management running a company,
Kostadinov said.
Some investors say that the rapid
growth of hedge funds, which are largely unregulated, has
exacerbated the market's focus on quarterly earnings guidance
because those funds often take short-term equity positions that can
increase the weight of forecasts when earnings miss the mark.
Many investors empathize with
executives scared at the power of markets to wipe out billions of
dollars of market value if a company misses its own earnings
forecasts.
After all, Wall Street analysts are
still going to come out with their own forecasts, and if they are
uninformed then the chances of even more volatile trading increases.
"Less communication with investors
means that people are going to have to guess more and I would expect
there would be greater volatility from that," Shaker's Kostadinov
said.
In fact, shares of the majority of
companies that stop giving forecasts typically fare poorly in the 12
months preceding the decision to stop, suggesting the companies are
already having trouble, according to a study from the University of
Washington.
For example, decisions to stop
providing some types of forecasts at computer maker Dell Inc. (DELL.O)
and chipmaker Intel Corp. (INTC.O) have been followed by sales or
earnings warnings and slumping share prices.
SILENCE IS RISKY
nvestors fear that more companies
will head down a road taken by Sears Holdings, which has become
reluctant to share information since Chairman Edward Lampert created
the company through a merger with Kmart in March 2005.
In a letter to shareholders last
year, Lampert said substantial amounts of time spent on investor
relations activities "distract and detract from accomplishing our
fundamental objective of creating value for all our owners."
The company no longer reports monthly
sales, does not give financial forecasts and has stopped holding big
analyst briefings and conference calls, as it had in the past.
In turn, many retail analysts have
decided not to follow Sears. At last check, there were six analysts
following the company, which is the third-biggest U.S. retailer,
compared with 17 for smaller rival J.C. Penney Co. Inc. (JCP.N).
Some even fear that a market without
forecasts would be a less valuable one.
"If they don't communicate with the
investing public what's likely to happen is everybody's
price-to-earnings ratios may shrink, due to the fact that nobody
knows what's going on," said Cummins Catherwood, managing director
at Walnut Asset Management in Philadelphia.


The green machine
By Marc Gunther - Fortune Magazine
July 28, 2006 issue
Lee Scott is no tree-hugger. But
Wal-Mart's CEO says he wants to turn the world's largest retailer
into the greenest. The company is so big, so powerful, it could
force an army of suppliers to clean up their acts too. Is he
serious?
"Doesn't it feel good to have this
kind of commitment made by the company that you are part of? Don't
you feel proud?"
The 800 Wal-Mart Stores employees
gathered in the home office for an all-day meeting were used to this
kind of rah-rah talk. Top executives from Fortune 500 companies
regularly trek to Bentonville, Ark., to pay homage to one of the
world's most powerful companies and to shout out the Wal-Mart cheer.
This time, though, the cheerleading
was coming from an unlikely source: Al Gore.
Wal-Mart had invited America's most
famous environmentalist to show his movie, "An Inconvenient Truth."
"Having the former Democratic Vice President was a shock" to some
people at the company, chief executive Lee Scott told the crowd. "At
least based on a couple of my e-mails."
But as the credits rolled, Gore
strutted onto the stage to a standing ovation. Dressed in a blue
suit and cowboy boots, he joked with the audience, answered
questions in his best Southern drawl, and coyly denied that he had
any plans to run for President again. (This wasn't exactly his base:
He took just 32% of the vote in Benton County in 2000.)
Before heading off to dinner with
Wal-Mart chairman Rob Walton and Scott, Gore delivered a parting
thought: As Wal-Mart embarks on a far-reaching plan to adopt
business practices that are better for the environment, he said, the
world will learn that "there need not be any conflict between the
environment and the economy."
Wal-Mart, you see, has decided to
help save the earth.
Environmental values
Just listen to Scott. "To me," he says, "there can't be anything
good about putting all these chemicals in the air. There can't be
anything good about the smog you see in cities. There can't be
anything good about putting chemicals in these rivers in Third World
countries so that somebody can buy an item for less money in a
developed country. Those things are just inherently wrong, whether
you are an environmentalist or not."
In a speech broadcast to all of
Wal-Mart's facilities last November, Scott set several ambitious
goals: Increase the efficiency of its vehicle fleet by 25% over the
next three years, and double efficiency in ten years. Eliminate 30%
of the energy used in stores. Reduce solid waste from U.S. stores by
25% in three years.
Wal-Mart says it will invest $500
million in sustainability projects, and the company has done a lot
more than draw up targets. It has quickly become, for instance, the
biggest seller of organic milk and the biggest buyer of organic
cotton in the world. It is working with suppliers to figure out ways
to cut down on packaging and energy costs. It has opened two "green"
supercenters.
Credibility
questioned
Plenty of people won't buy it - or anything else from Wal-Mart. To
labor leaders, left-wing elites, and the small-is-beautiful crowd,
the $312-billion-a-year retailer stands for everything that's wrong
with big business.
They see the company in a race to
pave the planet and turn it into a giant emporium of cheap goods
built on the back of cheap labor. The union-funded website
walmartwatch.com dismisses Wal-Mart's environmental push as a
"high-priced green-washing campaign."
Wal-Mart, though, has a whole lot
more to worry about than convincing a few ideological critics that
its eco-intentions are pure. Its business, for starters.
Its same-store sales growth has
slowed down, trailing Costco's and Target's. Its stock price is
another big concern. After rising 1,205% during the 1990s, the stock
has fallen by 30% since Scott took over as CEO in January 2000.
It's no wonder that inside Wal-Mart
some veteran executives grouse that Scott's green crusade will be a
costly distraction. Many remember the last time Wal-Mart set out an
initiative this broad: founder Sam Walton's 1985 "Made in the
U.S.A." campaign.
That move burnished Wal-Mart's
red-white-and-blue image, but it wasn't long before critics noted
that Wal-Mart continued to seek out goods from the absolute
lowest-cost supplier- and typically that meant "Made Anywhere but
America."
Indeed, Wal-Mart's single-minded
desire to save its customers money has been its raison d'être for 44
years. Which raises two questions: Why is the world's largest
retailer so determined to become the greenest? And how green can a
company that operates 6,600 big-box stores really get?
Rob Walton, his son Ben, Pearl Jam
guitarist Stone Gossard, and conservationist Peter Seligmann were
scuba-diving off Coco Island, a lush, uninhabited Costa Rican
national park populated by manta rays, dolphins, and sharks.
High-level
influence
During a ten-day trip in February 2004, Seligmann, co-founder and
CEO of Conservation International, a big Washington, D.C.,
environmental organization whose mission is to protect the world's
biologically rich habitats, had been pointing out fleets of fishing
boats that were destroying the delicate Costa Rican marine habitat.
Toward the end of the trip, Seligmann looked Walton in the eye: "We
need to change the way industry works. And you can have an
influence."
Like all Sam Walton's children, S.
Robson "Rob" Walton, 60, grew up in the Ozarks with a love of the
outdoors. "All our family vacations were camping trips," he says in
a rare interview. His younger brother John, who died last year in a
private plane crash, was a conservationist. And his son Sam, who
worked as a Colorado River guide, sits on the board of Environmental
Defense, a nonprofit group.
About four years ago, after a trip to
Africa, Rob Walton began to think about ways his family could help
preserve wilderness areas through its foundation, which has assets
of about $1 billion. (The Walton family's 40% stake in Wal-Mart is
worth about $80 billion.)
A mutual friend then introduced
Walton to Seligmann. Over the next two years the preppy ex-biologist
guided Rob and his two sons on a series of adventures. They hiked in
Madagascar. They took a boat trip through the world's largest
freshwater wetland, in Brazil. They went diving in the Galápagos
Islands.
"We spent a lot of time diving and
talking," says Seligmann. The family foundation eventually made a
$21 million grant to CI for ocean-protection programs, and Walton
joined the group's board.
But Seligmann had another agenda, one
that he finally put on the table in Costa Rica. Whatever money the
foundation could contribute would pale in comparison to what
Wal-Mart the corporation could do. "I suggested to Rob that Wal-Mart
could be a driver of tremendous change," Seligmann says.
Huge
footprint
He wasn't exaggerating. The company is the biggest private user of
electricity in the U.S.; each of its 2,074 supercenters uses an
average of 1.5 million kilowatts annually, enough as a group to
power all of Namibia.
Wal-Mart has the nation's
second-largest fleet of trucks, and its vehicles travel a billion
miles a year. If each customer who visited Wal-Mart in a week bought
one long-lasting compact fluorescent (CF) light bulb, the company
estimates, that would reduce electric bills by $3 billion, conserve
50 billion tons of coal, and keep one billion incandescent light
bulbs out of landfills over the life of the bulb.
If Wal-Mart influenced the behavior
of a fraction of its 1.8 million employees or the 176 million
customers that shop there every week, the impact would be huge. And
because of the extraordinary clout Wal-Mart wields with its 60,000
suppliers, it could make even more of a difference by influencing
their practices.
Walton was intrigued, but he had
taken himself out of an operational role at Wal-Mart years ago. He
didn't want to overstep his bounds. "We are really, really careful
about mixing personal interests and the business," he says. Still,
he agreed to introduce Seligmann to Lee Scott.
PR play
The timing was fortuitous. Scott had just undertaken a review of
Wal-Mart's legal and PR woes - and it wasn't a short list. A lawsuit
alleging that Wal-Mart discriminated against its female employees
had been certified as a federal class action. Opponents blocked new
stores in the suburbs of Los Angeles, San Francisco, and Chicago.
A study found that Wal-Mart's average
spending on health benefits for its employees was 30% less than the
average of its retail peers. The company's environmental record was
nothing to boast about either: It had paid millions of dollars to
state and federal regulators for violating air- and water-pollution
laws.
For years Wal-Mart simply brushed off
such criticism. "We would put up the sandbags and get out the
machine guns," Scott recalls. After all, business was good. They
were saving their customers billions, fighting for the little guy.
But as the upstart rural retailer
grew into one of America's biggest companies and clashed with
unionized competitors, it made powerful enemies. Expectations of
business were rising, and Wal-Mart was failing to meet them.
A McKinsey & Co. study leaked to the
press by walmartwatch.com found that up to 8% of shoppers had
stopped patronizing the chain because of its reputation.
Scott wondered, "If we had known ten
years ago what we know now, what would we have done differently that
might have kept us out of some of these issues or would have
enhanced our reputation? It seemed to me that ultimately many of the
issues that had to do with the environment were going to wind up
with people feeling like we had a greater responsibility than we
were, at the time, accepting."
In a drab Bentonville conference
room, Scott, Rob Walton, Seligmann and Glenn Prickett of
Conservation International, and a friend of Seligmann's named Jib
Ellison, a river-rafting guide turned management consultant,
convened a pivotal meeting in June 2004. For a presentation to the
man who is arguably the most powerful CEO in the world and the man
who is inarguably one of the richest, the pitch was surprisingly
informal.
The five men chatted about the
environment and about ways Wal-Mart could improve its practices.
Seligmann and Prickett talked about their work with Starbucks, which
developed coffee-buying methods to protect tropical regions, and
about McDonald's, which was helping to promote sustainable
agriculture and fishing.
Their argument was simple: Wal-Mart
could improve its image, motivate employees, and save money by going
green.
If there was any group that could
deliver such a message to Scott, it was CI, whose board members
include former Intel chairman Gordon Moore, BP chief executive John
Browne, and former Starbucks CEO Orin Smith. CI works closely with
corporations, and about $7 million of its $93 million in 2005
revenues came from such consulting arrangements.
Accepting
responsibility
Scott hired CI and Ellison's management consulting firm, called
BluSkye, and asked them to measure Wal-Mart's environmental impact.
The assessment would include not just Wal-Mart's operations, but the
impact of growing or producing all the products it sells and
shipping them to stores.
Wal-Mart was defining its
responsibility broadly, in a way that would bring its vast supply
chain - where its environmental impact is greatest - into the
picture.
About a dozen people from BluSkye,
CI, and Wal-Mart spent nearly a year measuring the company's impact.
Fairly quickly, the environmentalists spotted waste that Wal-Mart's
legendary cost cutters had overlooked.
On Kid Connection, its private-label
line of toys, for instance, Wal-Mart found that by eliminating
excessive packaging, it could save $2.4 million a year in shipping
costs, 3,800 trees, and one million barrels of oil.
On its fleet of 7,200 trucks Wal-Mart
determined it could save $26 million a year in fuel costs merely by
installing auxiliary power units that enable the drivers to keep
their cabs warm or cool during mandatory ten-hour breaks from the
road. Before that, they'd let the truck engine idle all night,
wasting fuel.
Yet another example: Wal-Mart
installed machines called sandwich balers in its stores to recycle
and sell plastic that it used to throw away. Companywide, the balers
have added $28 million to the bottom line.
"Think about it," Scott said in his
big speech to employees last fall. "If we throw it away, we had to
buy it first. So we pay twice - once to get it, once to have it
taken away. What if we reverse that? What if our suppliers send us
less, and everything they send us has value as a recycled product?
No waste, and we get paid instead."
That was talk any Wal-Mart executive
could understand, even if few knew it came straight from the pages
of Natural Capitalism, an influential book by Paul Hawken, Amory
Lovins, and Hunter Lovins that lays out a blueprint for a new green
economy in which nothing goes to waste.
Not coincidentally, Lovins and his
Rocky Mountain Institute were also hired as consultants by Wal-Mart
to study a radical revamp of its trucking fleet.
Casting a
wide net
Wal-Mart was pulling ideas from everywhere-consultants, NGOs,
suppliers, and eco-friendly competitors such as Patagonia and Whole
Foods. This open-source approach worked so well that the company
decided to form "sustainable value networks" made up of Wal-Mart
executives, suppliers, environmental groups, and regulators; they
would meet every few months to share ideas, set goals, and monitor
progress.
Today there are 14 networks, each
with a focus: facilities, internal operations, logistics,
alternative fuels, packaging, chemicals, food and agriculture,
electronics, textiles, forest products, jewelry, seafood, climate
change, and China.
Experts from the World Wildlife
Federation, the Natural Resources Defense Council, and even
Greenpeace have made the pilgrimage to Bentonville. "I can honestly
say I never expected to be at Wal-Mart's headquarters watching
people do the Wal-Mart cheer," says John Hocevar, a Greenpeace
campaigner. Environmental Defense announced plans to open a
satellite office in Bentonville.
Though hundreds of people are in the
networks, only five Wal-Mart employees, led by corporate strategist
Andy Ruben, work full-time on the initiative. Key decisions are
decentralized. "If you are a buyer, sustainability is going to be
your business," says Scott.
Some environmentalists who are part
of the networks worry the initiative is understaffed. They say that
the Wal-Mart people responsible for keeping the networks going, all
of whom already had full-time jobs like running truck fleets or
buying jewelry, are stretched thin.
Still, getting tree-huggers and
Wal-Mart lifers in the same room led to some unexpected benefits.
"Sustainability helped us develop the skills to listen to people who
criticize us and to change where it's appropriate," Scott says.
His managers are learning "not to be
so afraid of venturing out there, thinking that if people see our
warts, they're just going to castigate us." It also gives them
another reason to feel good about Wal-Mart, a sense of working for a
"higher purpose," he says.
Scott, too, was filled with the zeal
of the newly converted. "I had an intellectual interest when we
started," he says. "I have a passion today." As a lifelong angler
from Baxter Springs, Kan., Scott, who is 57, was particularly
worried about pollution in the world's rivers and oceans.
He visited Mount Washington in New
Hampshire, where he chatted with a maple-sugar producer about the
impact of global warming. And he traded in his Volkswagen Beetle for
a hybrid Lexus SUV.
Hurricane Katrina, after which
Wal-Mart employees mobilized to deliver vital supplies to victims,
deepened Scott's resolve. "We stepped back from that and asked one
simple question: How can Wal-Mart be that company - the one we were
during Katrina - all the time?"
The environmental campaign that Scott
admits started out as a "defensive strategy" was, in his view,
"turning out to be precisely the opposite." His people were feeling
better about the company. They were saving their customers money.
That was one of Wal-Mart's strengths. Another was twisting the arms
of suppliers - who would soon learn all about Wal-Mart's new
crusade.
Sustainable
agribusiness
In the cold waters off Kodiak Island, Alaska, where the sockeye
salmon are running in early June, a 45-year-old third-generation
fishing-boat captain named Mitch Keplinger is having a disappointing
day.
Operating under Alaska's strict
regulatory regime, Keplinger and his crew labor for more than 12
hours to haul in about 1,000 pounds of sockeye, which they sell for
70 cents a pound to Ocean Beauty, a Seattle-based processor and
Wal-Mart supplier. They catch another 500 pounds of pink salmon,
which sells for 35 cents a pound. That's $1,050 before expenses, to
be shared by the four of them - barely worth the effort.
What does that have to do with
Wal-Mart? Keplinger - and fisherman like him who play by the rules -
are getting killed by competition from unregulated fisheries and
farmed salmon. In February, Wal-Mart announced that over the next
three to five years it would purchase all its wild-caught seafood
from fisheries that, like Alaska's salmon fishery, have been
certified as sustainable by an independent nonprofit called the
Marine Stewardship Council (MSC).
The company is working on a similar
certification system for farmed fish, and it hopes consumers will
come to value "brands" like MSC-certified as they do the organic
label. Says Rupert Howes, chief executive of the MSC: "It's
supply-chain pressure of the best kind."
Keplinger and his buyers at Ocean
Beauty are watching Wal-Mart closely. Says Tom Sutherland, Ocean
Beauty's vice president of marketing: "When Wal-Mart hiccups, it's
all we can talk about."
It's not just Alaskan fishermen who
are talking. So are corn farmers in Iowa (who want to sell more
ethanol through Wal-Mart), coffee growers in Brazil (who are being
promised higher prices for their beans), and factory bosses in China
(who are being told to cut their energy and fuel costs).
Organic
clothes, too
Wal-Mart's campaign has already turned the small world of organic
cotton upside down, thanks in part to Coral Rose, a ladies' apparel
buyer for Sam's Club. In spring 2004 - just before Wal-Mart held its
first meeting with CI - Rose ordered a yoga outfit made of organic
cotton for Sam's Club; the tops sold for about $14, the
loose-fitting pants for $10. The 190,000 units sold out in ten weeks
That got Scott's attention. Sales of
organic food had grown at Wal-Mart; he wondered if organic cotton
could do as well. With Scott's encouragement, Wal-Mart's buyers
visited organic cotton farms. They learned about the environmental
risks posed by conventional cotton farming, which uses more chemical
pesticides and synthetic fertilizer than any other crop.
Wal-Mart's purchases of organic
cotton have eliminated millions of tons of chemicals, Scott says.
Today, Wal-Mart and Sam's Club stock a range of organic-cotton
products - baby clothes under the Baby George brand, teenage
fashion, and a line of bed sheets and towels.
The organic-cotton industry had found
its best customer. Five years ago global production of organic
cotton amounted to about 6.4 million metric tons, and some farmers
who converted to organic methods, which can cost more, could not
find buyers willing to pay a premium.
In 2006, Wal-Mart and Sam's Club
alone will use between eight million and ten million metric tons,
and they've made a verbal commitment to buy organic cotton for five
years, giving farmers an assurance that there will be a market for
their crops.
Wal-Mart is also increasing the
amount of organic food it sells, but some even find fault with this,
assuming that it buys only from massive corporate organic farms. Not
true. Wal-Mart buys locally in two dozen states, striving to reduce
"food miles" to save shipping costs and increase freshness.
Peer
pressure
Scott, meanwhile, is personally pushing his cause with Fortune 500
CEOs. He has talked with Jeff Immelt at GE about LED lighting for
Wal-Mart's buildings. He's talked with Tom Faulk, the CEO of
Kimberly-Clark, about "compressed toilet paper," which squeezes
three rolls into one. Steve Reinemund, PepsiCo's CEO, just sold
Wal-Mart on a massive recycling contest involving Aquafina water.
Wait a minute. Recycling's great. But
why consume Aquafina in the first place? Bottled water is bad for
the environment, period. But neither PepsiCo nor Wal-Mart will stop
selling it as long as consumers want to buy it. This is one place
where tensions arise between what's good for business and what's
good for the planet.
Packaging is another thorny issue. On
my grocer's shelf are a bulky, 100-fluid-ounce, orange plastic jug
of Procter & Gamble's bestselling Tide and a slim 32-ounce aqua
plastic bottle of Unilever's "small and mighty" All.
Both contain enough detergent for 32
loads of wash, but the smaller package, made possible by condensing
All, saves energy, shipping costs, and shelf space - a big win all
around, right?
Not quite. Bigger packages command
more shelf space, provide more surface area for advertising, and
suggest to consumers that they're getting more for their money.
Unilever executives voiced all those worries when they went to see
Scott. He agreed to make "small and mighty" All a VPI (that's
Wal-Mart code for "volume-producing item," and it means that
Wal-Mart will promote it heavily). "That helps to increase their
confidence," he says. You can now find "small and mighty" All in
supermarkets everywhere.
And guess what? This fall Procter &
Gamble will replace the bulky plastic jugs with condensed,
slimmed-down versions of all its liquid laundry detergents - Tide,
Cheer, Gain, Era, and Dreft - in a test in Cedar Rapids, Iowa, to
prepare for a likely national rollout.
We wondered if Wal-Mart had anything
to do with that. "We've been doing sustainability for quite some
time," replied a P&G spokeswoman. "And we're pleased to work with
all our distributors, including Wal-Mart." You figure it out.
This is why Wal-Mart's eco-initiative
is potentially more world-changing than, say, GE's. GE sells
fuel-efficient aircraft engines and billion-dollar power plants to a
few customers. Wal-Mart sells organic cotton, laundry soap, and
light bulbs to millions. When shoppers see a display promoting "the
bulb that pays for itself, again and again and again," they'll be
reminded of their own environmental impact.
By buying CF bulbs they'll also save
money on their utility bills, leaving them more money to spend at,
you guessed it, Wal-Mart. The bigger idea here is that poor and
middle-income Americans are every bit as interested in buying green
products as are the well-to-do, so long as they are affordable.
Plenty of places sell fair-trade
coffee, for example. Only Wal-Mart sells it for $4.71 a pound. "The
potential here is to democratize the whole sustainability idea--not
make it something that just the elites on the coasts do but
something that small-town and middle America also embrace," says
CI's Glenn Prickett. "It's a Nixon-to-China moment."
Eco-stores
Several weeks ago a dozen Japanese supermarket industry executives
flew halfway around the world to visit a store in a suburb of Denver
that is unlike any they had ever seen. They snapped pictures of wind
turbines and solar cells and listened as a tour guide explained how
dirty cooking oil from the deli and used motor oil from the lube
department are recycled to heat the store.
They ran their fingers across jewelry
cases built of renewable bamboo and peered into the dairy case at
the superefficient light-emitting diodes that illuminate rows of
organic milk.
The visitors wandered among shelves
stocked with tuna certified by the Marine Stewardship Council and
coffee endorsed by the Rainforest Alliance. They learned that
spoiled food was composted into fertilizer and resold. They walked
on sidewalks that are - no joke - made of recycled airport runways.
This is Wal-Mart Store No. 5334,
which opened last winter. It's one of two experimental stores the
company built to test ways to cut energy and reduce waste.
It sounds terribly futuristic, but
this isn't totally new ground. In 1993 the company debuted a Bill
McDonough - designed eco-store in Lawrence, Kan., with great
fanfare. Two more stores followed, but the concept quietly died.
Wal-Mart's more serious now, but
skeptics remain. Jeffrey Hollender is president of Seventh
Generation, a Burlington, Vt., maker of nontoxic household products.
Though Scott met with Hollender in Bentonville and offered to carry
some of his line, Hollender declined. "We might sell a lot more
products in giant mass-market outlets, but we're not living up to
our own values and helping the world get to a better place if we
sell our soul to do it," he says.
Scott understands there are some
critics he will never win over. He knows that not everyone at
Wal-Mart shares his vision. But he's quite certain that one person
would.
Midway through the daylong
sustainability summit, the one where Al Gore showed his movie, Scott
did what Wal-Mart executives always do when they want to get
people's attention: He invoked the name of Sam Walton.
"Some people say this is foreign to
what Sam Walton believed, that Sam Walton focused solely on the
customers, driving prices down so the average person can have a
higher standard of value," Scott said.
"What people forget is that there was
nobody more willing to change. Sam Walton did what was right for his
time. Sam loved the outdoors. And he loved the idea of building a
company that would endure. I think Sam Walton would, in fact,
embrace Wal-Mart's efforts to improve the quality of life for our
customers and our associates by doing what we need to do in
sustainability."
Then he posed a challenge to the
audience: "What other company in the world could do this? This
company is uniquely positioned. But we will not be measured by our
aspirations. We will be measured by our actions." Of that there's no
doubt. This is Wal-Mart, after all. The whole world will be
watching.
Reporter associates Doris Burke and
Jia Lynn Yang contributed to this story.
From the August 7, 2006 issue


Original Sears
Tower Celebrates 100 Years
The Real Estate Capital Institute
July 28, 2006
Chicago, July 28, 2006 -- Believe it
or not, the original Sears Tower is 100 years old. And, it’s not the
tallest building in America.
Most people equate the Sears Tower
with the renowned skyscraper which opened in 1973. However the idea
for the Sears Tower originated in 1906 with the construction of the
Sears Catalog Plant.
The plant featured a tower anchored
to a three-million-square-foot building -- considered the world’s
largest commercial building of the time.
The Original Tower was made famous
years before the current Sears Tower. During the first years of
operation, about half the US population received Sears catalogs
which were published on site. Often, Tower and related buildings
were illustrated on the cover pages.
At the same time, Henry Ford visited and studied the complex as a
model of industrial efficiency. By the early 1920s, over 20,000
employees worked here. [By way of comparison, if the facility still
operated today, it would rank as the largest private employer in the
State of Illinois.]
WLS Radio ("World’s Largest Store")
started here (1924) as did the first Sears retail store (1926). As
late as the 1960’s, Sears Roebuck continued to promote the structure
by using "Tower" brand (cameras, typewriters, office supplies).
The Tower still stands as a
milestone. The building is the oldest skyscraper in Chicago outside
of downtown. Located about four miles west of the current Sears
Tower, the structure is a national landmark reaching fourteen
stories (225 ft).
Fortunately much of the original
Catalog Plant is preserved including the Powerhouse, Administration
Building and the first Allstate Insurance headquarters. Substantial
sections of the area are now known as "Homan Square" and "Sterling
Park." These various buildings are being redeveloped into
residential, recreational, retail, office and academic uses.
As part of the centennial
celebration, the Real Estate Capital Institute will be opening the
Sears Catalog Plant Museum. The Institute is donating a collection
of artifacts, photographs and rare memorabilia honoring the people,
buildings and products that made this area famous during the past
century. The Museum will be headquartered in the original Sears
Tower located at 900 South Homan Avenue.
Researching commercial realty finance
rates and trends, the Real Estate Capital Institute is headquartered
in the area. Its founder is a former Sears employee.


Sears Names New Finance
Chief
A Wall Street Journal
News Roundup
July 28, 2006
Sears Holdings Corp. named Craig Monaghan
chief financial officer as Chairman Edward Lampert, who led the
Kmart takeover of Sears Roebuck, continued to reshape the
retailer.
Mr. Monaghan, 49 years old, is joining Sears
from AutoNation Inc. He will report to William Crowley, who was
Sears' chief financial officer before taking on the additional
role of chief administrative officer last September.
Mr. Lampert's ESL Investments hedge fund owns
about 24% of AutoNation's stock, according to a May filing with
the U.S. Securities and Exchange Commission.
Mr. Lampert brought Kmart out of bankruptcy in
2003 and engineered the takeover of Sears. ESL owns more than
40% of Sears stock. Prior to joining AutoNation, Mr. Monaghan
served as chief financial officer of iVillage.com.


Citing suppliers, analyst sees slower growth at Sears
By Lorene Yue
- Crain's Chicago Business Online
July 28, 2006
Sears Holdings Corp. suppliers may be
starting to see the company’s softer side.
In a research report issued
Wednesday, Credit Suisse First Boston analyst Gary Balter said
comments from various Sears’ suppliers seem to indicate that
“business is slowing.”
“While that likely implies slightly
lower sales growth this quarter at Sears than in Q1, we remind
investors that this story is not a comp story but a margin story,”
he wrote.
Chris Brathwaite, a spokesman for
Sears, said the Hoffman Estates-based company does not comment on
analyst reports and he declined to provide any sales forecasts.
Sears no longer provides monthly sales updates, but the company’s
second quarter ends Monday, with an earnings announcement expected
to come in the weeks following.
In an earnings release, Martha
Stewart Omnimedia on Wednesday mentioned “modestly lower sales” of
Martha Stewart Everyday products at Kmart, which is now owned by
Sears Holdings.
Meanwhile, other Sears suppliers have been grumbling that Chairman
Edward Lampert, the hedge fund manager who help finance Kmart’s
emergence out of bankruptcy and eventually sold it to Sears, has
been too aggressive in cutting marketing budgets, which has
translated into lower sales. Sears Holdings trimmed marketing costs
$226 million last year.
In his report, Mr. Balter wrote that
Whirlpool Corp., which manufactures Kenmore washers and dryers for
Sears, said that “near term demand is softer,” although sales have
been up overall for the past year. The head of Whirlpool’s North
America division recently said that fewer Kenmore orders contributed
to a 2.4% drop in North American shipments in the first half of 2005
and urged Sears to promote the product more.
Mr. Balter wrote that sales were
slightly down at Danaher Corp., which provides Craftsman tools, but
the company was “bullish” on its relationship with Sears.
While the supplier outlook is mixed,
Mr. Balter said that “Sears remains one of our favorite stories.” He
continues to estimate $3.6 billion in earnings before interest,
taxes, depreciation and amortization (EBITDA) for this year and $4.2
billion in EBITDA for fiscal 2007.


Wal-Mart Plans to Exit Germany
By Selling Its 85 Stores to Metro
By Emily
Nelson – Dow Jones Wires – Wall Street Journal Online
July 28, 2006
In
a humbling admission of defeat, Wal-Mart Stores Inc. said it will
exit Germany by selling its 85 stores there to European supermarket
chain Metro AG.
Wal-Mart, the world's largest
retailer, has had choppy results overseas, an area of increasing
importance as it seeks new sources for sales growth. In Germany,
since it entered by acquiring two smaller chains eight years ago, it
ran up against strong headwinds from shoppers, rivals and employees.
German shoppers, accustomed to buying goods strictly based on price,
were turned off by many of its American approaches such as grocery
baggers. Rivals were the so-called "hard discounters," stores which
sell largely private-label brands at rock-bottom prices. They were
tougher competition than Wal-Mart anticipated and undercut one of
its core appeals: low prices. And employees blanched at some of its
American-style workplace rules.
Friday, Wal-Mart said it will book a
pretax loss of about $1 billion from the transaction in the second
quarter of its year ending in January. Terms of the deal weren't
disclosed. Wal-Mart has been unprofitable in Germany but had taken
steps recently to lower its operating costs and work more closely
with suppliers.
In a statement, Wal-Mart said "it has
become increasingly clear that in Germany's business environment it
would be difficult for us to obtain the scale and results we desire.
This sale positions us to increase our focus on the markets where we
can achieve our objectives."
Wal-Mart's international operations
account for 20% of the company's total sales and are the fastest
growing business at the Bentonville, Ark.,-based retailer.
In comparison with its global rivals,
however, Wal-Mart has far less global reach. Wal-Mart sold its 16
outlets in South Korea in May to exit that country. After the sale
in Germany is completed, it will operate in 13 countries around the
world. By contrast, Carrefour SA, the world's No. 2 retailer by
sales, operates in 29 countries.
A big question for Wal-Mart going
forward will be how to expand internationally. Some argue that the
retailer should advance through larger acquisitions which give it
immediate scale. That plays to its advantages such as supply-chain
efficiency and logistics know-how. Finding the right acquisition
targets, however, can be tricky, and they require deft integration.
Wal-Mart has taken that approach at times. When it entered the U.K.,
it did so by acquiring Asda, a large chain. Another entry strategy
is buying up and cobbling together smaller chains. Wal-Mart did that
in Germany and it didn't work, but it has worked for others.
After the sale, Wal-Mart will have
stores in Argentina, Brazil, Canada, China, Costa Rica, El Salvador,
Guatemala, Honduras, Japan, Mexico, Nicaragua, Puerto Rico and the
United Kingdom.


Big-box vote
fuels concern, indifference
By Gregory Meyer -
Crain’s Chicago Business Online
July 27, 2006
Is Chicago out of bounds for big
retail?
That was the question a day after the
City Council passed an ordinance mandating minimum wages and
benefits for workers at “big box” and other outsize retail stores
inside city limits.
The stakes are high for major
retailers planning new 10 Chicago big-box stores through 2008.
They are also a big deal for Mayor
Richard M. Daley, who is seeking the stores’ sales tax revenues as
he mulls a veto.
But stakeholders on Thursday were
divided on whether the measure will hobble job creation and
development or be just another cost of doing business.
Most targets of the ordinance
declined comment, did not return calls and referred inquiries to the
Illinois Retail Merchants Assn. David Vite, the association’s
president, took the more pessimistic view. He repeated the
association’s assertion that the ordinance is unconstitutional.
“If the mayor doesn’t do something to
tear down this barrier to economic development in this city, to take
down the ‘Closed For Business’ sign, I’m sure we’ll end up either at
the state or the federal courthouse,” he said.
But spokesmen for two big retailers
affected by the ordinance were not quite so strident.
At Home Depot Inc., which has 10
stores in Chicago now, construction of a South Loop store and plans
for another on the Far South Side are moving ahead, said spokesman
Yancey Casey.
Since most Home Depot workers are
paid pretty well – in a range of $7 to $22 an hour, nationally – Mr.
Casey sees only a small percentage of Chicago workers affected by
the new law.
“We don’t expect it to have a
material financial impact on our business operations,” he said.
Menard Inc., which has two big-box
stores on the North Side and a third planned at North and Kostner
avenues, sounded similarly unalarmed.
“It appears that at first glance,
since we pay wages higher than typical retailers, there isn't much
of an issue to discuss,” said Jeff Abbott, a spokesman for the Eau
Claire, Wis.-based retailer.
Of the 10 big-box developments in the
works in Chicago, six are scheduled to open this year, according to
data from Mid-America Development Partners LLC of Oak Brook. They
include the city's first Wal-Mart at North and Kilpatrick avenues
and the Home Depot at Roosevelt Road and Jefferson Street. Future
projects include a Target at 67th Street and Stony Island Avenue and
a Target-anchored mixed-use project in the former Wilson Yard
property in Uptown.
Target Corp. did not return calls,
but in the past has said it would reconsider new development if the
ordinance passed.
Wal-Mart issued a statement after the
35-14 council vote Wednesday saying, “Just as every business weighs
the costs and complications associated with each potential location,
we will try to provide Chicago residents with the savings, choices
and jobs they clearly want, without subjecting ourselves to a
discriminatory marketplace and a competitive disadvantage.”
Other affected retailers include
Sears Holdings Corp., which has eight Sears and four Kmart stores
that meet the ordinance's 90,000-square-foot size threshold, and
Federated Department Stores Inc., which owns two downtown Marshall
Field’s and two Bloomingdale’s stores that meet the law’s criteria.
John Melaniphy, president of
Melaniphy & Associates Inc., a Chicago shopping center consultancy
that has done work for several big-box retailers, said that existing
stores will have to take a hard look at whether sales volumes
justify increased costs.
He said that retailers looking to add
stores have an incentive to wait and watch the fate of the ordinance
in City Hall or in court. Once that happens, they may revise their
views on which neighborhoods are worth investing in.
“Two things can happen: One, they
don’t build any stores in the City of Chicago,” he said. “Or two,
they only build stores at selective locations where they do business
above, say, $60 million.”
David Bossy, the chairman of
Mid-America Development Partners, said many big Chicago retailers
already pay the minimum required by the law.
“My sense is that what the big boxes
are more concerned about is the precedent-setting nature of this,”
he said. “I don’t think they like being pushed around by
politicians.”


Retired, and Rehired to
Sell
Retail Presents
2nd-Career Opportunities for the Older Set
By Amy Joyce - Staff Writer
- Washington Post
July 27, 2006
When today's snowbirds pack their
bags to head south for the winter, they throw in their beach towels,
golf clubs and tennis rackets -- right alongside their orange Home
Depot aprons.
Snaring those northern residents who
spend winters in the South is the latest recruitment tactic being
employed by large companies such as Home Depot Inc. and CVS Corp.,
which rely heavily on part-time employees willing to work flexible
hours.
While some industries try to thin
their ranks with early retirement offers, others, particularly in
the high-turnover retail industry, have been bracing for a labor
shortage as the baby boomers head toward retirement. Looking for new
ways to recruit and keep older workers, Home Depot and CVS are now
offering retirees jobs that move with them, from summer home to
winter home and back again.
Edward Wright, 72, an electrical
contractor for 50 years, started working for Home Depot in Lake
Wales, Fla., because he was restless after retiring from his
business in Burlington, N.J. The company hired him to work in its
electrical department four days a week from 7 a.m. to 1 p.m.,
showing customers and co-workers wiring and other electrical
do-it-yourself skills.
When it came time for Wright to
return to New Jersey, Home Depot told him he could work there, too,
and he went to work at a store over the border in Pennsylvania.
"I love it, to be honest with you,"
Wright said. "It feels like you're needed. Naturally when you get up
there in age, lots of companies want to get rid of you."
According to a Merrill Lynch & Co.
report released earlier this year, 60 percent of people age 51 to 70
have taken steps to prepare for a new line of work in retirement.
And it's not all about the money. Of those who plan to work in
retirement, 60 percent say they will do so to keep mentally active,
while 47 percent cite the money.
Often, the companies are getting
highly experienced employees willing to work at bargain rates. Pay
for a general merchandise worker in the retail industry averaged
$10.58 an hour in April, according to the Bureau of Labor
Statistics.
On the downside, older workers may
run up more health expenses. Costs for the 50-to-65 age group
average 1.4 to 2.2 times as much as health care for workers in their
thirties and forties, according to Towers Perrin, a human resources
consultant. Many older, part-time workers, however, don't take part
in company health plans. All in all, companies say, circumstances
argue in favor of older workers.
"If we were not able to retain, train
and hire and keep older people, we wouldn't have a business," said
Stephen M. Wing, director of government programs with CVS. "The
younger folks, there's just less of them. We need those older people
to stay in the workforce, and people are living longer, healthier
lives."
Whereas 38.3 percent of people 50 and
older participated in the labor force in 1985, that figure had
climbed to 47.1 percent last year, according to labor data.
"At one point, 65 was retirement
age," Wing said. "To be honest, at 65 people are at their best. They
have all those life experiences they can share. We see that as a
real plus."
In studying its employee demographics
in the early 1990s, CVS found that less than 7 percent of its
workforce was over the age of 50. That did not match up with the
demographics of the general population, and it certainly did not
match the customer population. So CVS began to actively recruit
older workers, and this year, 18 percent of its employees are over
50.
Home Depot began to focus on older
workers as it opened stores in Florida in 1981. "We discovered the
value of hiring older workers," said Don Harrison, spokesman.
"Obviously, Florida is a retirement mecca. . . . The experience they
bring, the customer service, work ethic, you just can't beat it."
Home Depot hired Vivian Burgess at
its store in the District's Brentwood neighborhood two years ago,
after she had spent time in retirement taking care of her ailing
mother. After a year or so working in the appliance department, she
took a job in flooring. "I wanted to learn something new," she said.
"I wanted to learn the computer system."
Some companies are getting
recruitment help from AARP, which last year signed up 24 companies
to its National Employer Team, which links the companies' Web sites
to the AARP site so retirees can search for jobs. AARP offers
companies recruiting workshops, and participants are part of a sort
of laboratory where they can experiment with new ways to recruit and
retain older workers, said Emily Allen, manager of workforce
programs for AARP.
Borders Group Inc. joined the AARP
program last year. Older workers, said Suzann Trevisan, senior
manager for diversity programs, fill a need for employees who can
work flexible hours. Trevisan also said older workers closely mirror
the typical Borders customer.
"Our target customer is over the age
of 45. We have done studies at Borders that found where we're able
to most reflect our customer, our sales are better," she said.
"There is such a large propensity of people who buy books over age
50."
Wing said that CVS has found
customers often head straight for older employees. "I think they
know that older person has probably had the same aches and pains."
Tom Ruprecht, 58, manager of the CVS
in Wheaton, took an early retirement offer from Giant Food in 2004
after 32 years working for the company. Retirement wasn't really an
option -- he and his wife are helping to raise their toddler
grandson who lives with them. He said he thinks CVS hired him
"because of my experience dealing with people of all ages and
types."
On a recent hot afternoon, a customer
who spoke only Spanish came in with a cough and a handwritten note
seeking an over-the-counter medicine. Ruprecht took him to the
medicine then mimed instructions to take two tablespoons every six
hours. The man nodded, grateful, and went off to pay.
"I felt I was young enough, if I was
going to work for a new company, I might as well start over,"
Ruprecht said.
Bill Duclos, 79 and a pharmacist for
55 years, spends half his year working one day a week at the CVS
near his Naples, Fla., home, and the other half working one day a
week at the Lakeville, Mass., store. He and his wife lived in New
Bedford, Mass., and when they decided to spend winters in Florida,
he took the Florida boards so he could practice there. ("After I had
been out of school for 40 years!" he said.)
"I don't want to quit. I like what
I'm doing. I like meeting the people," he said. "I've always done
this. I can't stand hanging around, doing nothing."
Researcher Richard Drezen contributed
to this article.


Sears Holdings Names Craig Monaghan as New Chief Financial Officer
Sears
Holdings News Release
July 27, 2006
HOFFMAN ESTATES, Ill., July 27 /PRNewswire-FirstCall/
-- Sears Holdings Corporation News today announced that Craig T.
Monaghan will join the company as its chief financial officer
beginning September 1, 2006.
Monaghan will assume direct
responsibility for Sears Holdings' financial organization, reporting
to William C. Crowley, Sears Holdings' chief administrative officer.
"Craig brings with him strong
experience and an impressive record of accomplishments, having most
recently served as executive vice president and chief financial
officer for over six years at AutoNation, Inc., a Fortune 150
company," said Crowley.
Prior to joining AutoNation, Monaghan
served as Chief Financial Officer of iVillage.com, the leading
women's Internet network. He spent a combined 13 years at Reader's
Digest Association, Inc., Bristol-Myers Squibb Company and General
Motors Corporation where he held various important financial
positions.
Monaghan holds an engineering degree
from Lehigh University and an M.B.A. from The Wharton School at the
University of Pennsylvania.


Wal-Mart focus on
close-in suburbs
Passage of city bill
requiring big-box stores to pay `living wage' likely to cause retail
giant to turn to strategy of ringing city with Supercenters
By Sandra Jones -
staff reporter – Chicago Tribune
July 27, 2006
The world's largest retailer suffered
a blow on Wednesday when Chicago aldermen passed a bill that
requires big-box stores, including Wal-Mart, to pay a so-called
living wage. The ordinance could curb Wal-Mart's appetite to build
stores in the city limits.
But it's not stopping the company's
longstanding plans to blanket the Chicago suburbs with Supercenters,
the giant stores that sell general merchandise and groceries.
Indeed, Wal-Mart for the first time
has a veteran supermarket executive planted in Chicago, signaling
that big changes are ahead.
Michael J. Lewis, president of
Wal-Mart's Midwest division, sees millions of consumers hungry for
Wal-Mart's low-priced groceries and envisions operating 40
Supercenters in the Chicago area in the next three years by building
new stores and expanding existing stores. Wal-Mart currently has
only a handful of Supercenters in the outlying suburbs.
"Our share of the market is
relatively low in Chicago," said Lewis. "And that's an opportunity
for us. We think there's tremendous opportunity to double or even
triple our market share in Chicagoland."
That expansion is a threat to Jewel
and Dominick's, the Chicago area's two major supermarket chains,
where workers are unionized and where prices are generally 15 to 30
percent higher than those at Wal-Mart.
In an interview at Wal-Mart's Chicago
office last week, Lewis said if the city council approved the bill,
Wal-Mart would "put more time and effort in the suburbs," in
particular focusing on those close to the city in order to draw
shoppers across city lines.
"It would stand to reason that we
would ring Chicago with Supercenters," Lewis said.
Late Wednesday in a written statement
issued after the Chicago vote, Lewis added, "Our preference is to
serve the people of Chicago in their communities and we will do what
we can to keep up with significant consumer demand from city
residents." The official statement didn't address whether Wal-Mart
would carry through with threats to avoid opening stores within the
city limits.
Wal-Mart is on track to open its
first Chicago store in September on the West Side and has been
trying for two years to open more stores in the city.
Even though Wal-Mart has operated
stores in the Chicago area since 1992, the company avoided
establishing a high-level executive presence here until last
November--a nod to Wal-Mart's impending push into Supercenters, the
150,000-square-foot to 200,000-square-foot stores that sell
groceries along with general merchandise. It is also a signal of how
dicey things have become for Wal-Mart as it attempts to carry out
its plan to open 270 to 280 Supercenters nationwide this year.
Lewis, 55, took the job as senior
vice president and president of the Midwest division overseeing 278
traditional Wal-Mart discount stores and 458 Wal-Mart Supercenters.
He opened Wal-Mart's Chicago office in May in a high-rise just east
of O'Hare International Airport and now has a staff of 25. Unlike
Wal-Mart's reputed sparse offices in Arkansas, the outpost is sleek
and modern with warm wooden cabinets, new carpet, slim desks and
window views. Wal-Mart is leasing the space and got a good deal,
says one of Lewis' assistants.
Traditionally, Wal-Mart has housed
its division chiefs at headquarters in Bentonville, Ark. Lewis'
predecessor, who retired, had been based at the home office. Putting
Lewis closer to the action is part of Wal-Mart's efforts, begun
earlier this year, to move top executives into the field where they
can mingle with community groups and customers as the retailer
battles opposition to opening new stores crucial to fueling its
growth.
"They needed to put a senior
executive here who can talk to local community leaders and
politicians and some of the people who are influencing the
conditions under which Wal-Mart's growth will occur," said Bill
Bishop, founder of Willard Bishop, a Barrington-based grocery
consulting firm.
A competitive squash player and
expert skier, Lewis enjoys the outdoors. He plays tennis and golf
and escapes to a cabin in the woods north of Toronto, where he
attempts to get away from the constant blast of e-mail. A fan of the
arts, he also makes a point of reading Vanity Fair and People
magazines and watching American Idol. "If you want to connect with
the consumer, you have to read what they read," he said.
He spent the 1980s working for Loblaw
Cos. Ltd. in Ontario, the largest supermarket operator and wholesale
food distributor in Canada. He led the retailer's discount division,
called No Frills. Most recently, he was president of the retail
division at Minnesota-based Nash Finch Co., a wholesale distributor
to grocery stores.
That experience will come in handy
here. Wal-Mart opened an 880,000-square-foot warehouse in Sterling,
off Interstate Highway 88 in western Illinois, for food and other
perishable items earlier this year in preparation for its expansion
into the Chicago area.
Last year, Wal-Mart skirted a big-box
ordinance in Dunkirk, Md., that put a 75,000-square-foot cap on
store size by proposing a 74,998-square-foot store next to a
22,689-square-foot garden center, each with separate entrances and
cash registers. When asked if Wal-Mart would attempt the same in
Chicago, Mr. Lewis declined to comment, saying only that "consumers
like our Supercenters best."
The Chicago ordinance requires
big-box retailers that are 90,000 square feet or more and generate
$1 billion in annual sales to pay workers a minimum wage of $10 an
hour and $3 in benefits by 2010. It's the first ordinance of its
kind in a major city and affects a total of 19 retailers, including
Target, Sears, Home Depot and Bloomingdale's.
David Vite, president and CEO of the
Illinois Retail Merchants Association, said the battle isn't over.
Retailers are holding out hope that Mayor Richard Daley will veto
the bill. If that doesn't happen, they will file a lawsuit, he said.
"We recognize Chicago is our biggest
business opportunity going forward," said Lewis. "I certainly
believe they're paying too much for groceries in the city of
Chicago."


Wal-Mart Adopts Tougher
Defense
By Marcus Kabel -
Associated Press FORBES.COM
July 26, 2006
Wal-Mart
Stores Inc. signaled a more aggressive defense against its
union-backed critics by naming Democratic Party insider Leslie Dach
its new chief of public relations this week.
Experts said Tuesday that, by hiring
the former Clinton White House adviser, Wal-Mart is endorsing a
proactive defense strategy that Dach authored as a consultant for
the world's largest retailer. For the past year, Dach headed a
35-member team from global public relations firm Edelman, which
Wal-Mart hired last year as it came under fire from unions and
others.
Wal-Mart on Monday named Dach its
executive vice president for corporate affairs and government
relations. For the first time in Wal-Mart history, the head of
communications will be a member of its top executive team and report
to the CEO.
"I think they are institutionalizing
a more pro-active approach to public relations," said corporate
reputation management expert Steven Silvers, who has worked for 25
years advising public and private companies.
"Edelman did a very good job of
bringing Wal-Mart into the 21st century in terms of using
communications," said Silvers, whose Denver-based firm GBSM, Inc.
does no work for Wal-Mart or its critics.
The company has opened local
communications offices around the country to smooth relations with
communities that have often opposed new Wal-Mart stores. It has also
asked environmental groups to help draft plans for reducing energy
use, greenhouse gas emissions and packaging waste.
Dach himself said he believes he can
help the company continue a transformation that has included
adopting ambitious environmental goals.
"I think that on issues like
sustainability, the company is going to make a big difference, and
do things the government can't or won't do," Dach wrote to friends,
explaining his decision in an e-mail that was then circulated to
reporters and others.
With Edelman's help, Wal-Mart has
become much more assertive after years of stonily ignoring critics.
The change came under pressure from two union-funded campaign groups
using public pressure to end what they call low pay and skimpy
benefits at America's largest employer.
Wal-Mart now touts changes such as
new lower-cost health plans for employees, has reached out to
selected critics including environmentalists, and started an outside
support group called Working Families for Wal-Mart - chaired by
former civil rights leader Andrew Young.
It has also adopted political
campaign-style tactics including a rapid response "war room" and an
attack Web site, paidcritics.com.
Retail analyst Don Gher at Coldstream
Capital Management in Bellevue, Wash., which manages about $1
billion in assets, including Wal-Mart shares, said hiring Dach was
an effective way to counter union efforts to make Wal-Mart's
business practices a political issue for Democrats.
"Here's an individual who is very
entrenched in the Democratic Party. By bringing him on board, you
have brought in somebody who is hopefully very adept at dealing with
issues that are near and dear to Democratic hearts, like health care
and unions," Gher said.
Clinton administration officials
praised Dach as an experienced communicator with an interest in
genuine change rather than in just spinning the news.
"He is not interested in putting some
wash on an issue. He is about finding a real solution to a problem,"
said former Environmental Protection Agency head Carol Browner, who
said she has known Dach since they both worked in the environmental
movement in the 1980s.
Former Clinton chief of staff Mack
McLarty said Dach's reputation "is sterling in both a personal and
professional sense." McLarty's advisory firm Kissinger McLarty
Associates consults for Wal-Mart on international issues.
Wal-Mart's union-backed opponents
said Dach's hiring would not defuse their criticism.
"Our advice to (Chief Executive) Lee
Scott is to save the PR money and realize that only real change,
like providing affordable health care and a living wage to all your
workers, will set Wal-Mart free from fast becoming the nation's
greatest poster boy for corporate greed and irresponsibility," said
Chris Kofinis from WakeUpWalMart.com.


Lampert hacks away at
Sears brands
Screw-tightening at Sears is cutting marketshare and
squeezing suppliers
By Shruti Daté
Singh – Crain’s Chicago Business
July 24, 2006
Craftsman tools and Kenmore
appliances helped fuel Sears' rise to the top of American
retailing and kept it afloat even as it lost ground to rivals
in the past decade.
But those brands and others face a
murky future as parent company Chairman Edward S. Lampert, the hedge
fund manager who merged the retailer with Kmart last year, wrings
hundreds of millions of dollars in savings from the combined
company.
Sears Holdings Corp. cut its
marketing costs $226 million last year, with Craftsman and Lands'
End's ad budgets being slashed. Kenmore's spending rose 4%, but only
after a key supplier pressured Sears to promote the brand more
vigorously.
Once among the country's best-known
names, these three brands could become faded memories if cuts
continue, retail experts warn. "If you starve those brands, Sears
has no hope," says brand consultant Jack Trout, president of Trout &
Partners Ltd. in Old Greenwich, Conn.
Investors think Mr. Lampert's true
game plan is to sell large amounts of the company's real estate, but
the current market isn't favorable for such sales. And brand values
can erode quickly unless supported by advertising, an investment Mr.
Lampert seems reluctant to make.
Deteriorating brands could drive key
suppliers — and ultimately, customers — to competitors, which is bad
news for a company already losing sales to Home Depot Inc., Lowe's
Cos. and J. C. Penney Corp.
Sears, which declines to comment,
doesn't report sales or profits by brand name, but an analyst
estimates Craftsman, Kenmore and Lands' End make up around 22% of
company revenue.
SEEING'S BELIEVING
Some suppliers have complained
publicly about the damage done by Mr. Lampert's cost-cutting.
P&F Industries Inc., a Craftsman tool
supplier, says sales to Sears fell $1.4 million in 2005.
In a May conference call with
analysts, P&F CEO Richard A. Horowitz said Sears officials promised
they would step up orders, but added that he was skeptical. "Until
we see it, we don't really believe it," Mr. Horowitz said.
Another Craftsman tool supplier,
Danaher Corp., says Sears' promotional cuts curbed sales for the
first half of this year.
Sales of Deerfield-based Fortune
Brands Inc.'s Waterloo toolboxes dropped during the first three
months of this year because Sears did "significantly less promoting"
of the products, said Fortune CEO Norman H. Wesley.
"This is a business that's sensitive
to promotions," Mr. Wesley said during an earnings call in April.
"We're still working closely with Sears to try to recover that top
line."
Michael Setola, president of Lands'
End supplier Oxford Industries Inc., called the relationship
"challenging" during a June 1 earnings call.
Sears' most important supplier had to
take its case directly to the retailer. After Whirlpool Corp.'s
North American shipments fell 2.4% in the first half of 2005 —
mainly the result of lower Kenmore orders — the appliance maker told
Sears to boost promotions, Whirlpool North America President David
Swift told Reuters at a New York retail conference last month.
Sears' appliance marketshare fell about 8% last year, according to
Twice magazine's 2005 top 100 retailers survey.
Suppliers say they don't want to lose
Sears as a customer and they hope the company will increase
promotions. But "they will replace Sears if they have to," says
Fitch Ratings analyst Thomas Razukas, managing director for
corporate finance who specializes in consumer product companies.
Some suppliers have already headed for the exits. Nike Inc. left
shortly after the merger last year and Martha Stewart Living
Omnimedia Inc., which has a contract to develop home goods for Kmart
through January 2010, recently signed a contract to develop products
for rival Macy's stores.
In a statement, Martha Stewart says
it will honor its contract with Kmart. Sales of Martha Stewart
Everyday products at Kmart decreased 8% in 2005. Mr. Lampert cut ad
spending at Kmart 21% last year to $190 million, according to data
from Crain's sister publication Advertising Age.
'CLEAR
DISSATISFACTION'
Retail consultant George Whalin says
Martha Stewart's move is a "clear sign of supplier dissatisfaction."
Unhappy suppliers can help competitors by developing exclusive
products, providing money for promotions and even giving their
orders priority over Sears'. If frustration grows, they could cut
ties completely.
Sears brands resonate more with
customers than the store overall, say Robert K. Passikoff, president
of Brand Keys Inc. in New York, a brand and customer-loyalty
consultant.
Craftsman is the only draw to Sears
for Christopher Bondy of Elmhurst. Otherwise, "every time I have to
do something for the house, it's Home Depot," the 24-year-old said
on a recent trip to the home improvement giant's Oakbrook Terrace
store.
The danger is that Sears' brands will
continue to erode if suppliers leave or invest more in competitors,
says Tim Calkins, a marketing professor at Northwestern University's
Kellogg School of Management. "Sears could become dependent on
selling second-tier brands at lower prices. That's a terrible place
to be, because Wal-Mart is strong there."
Sears' move to replace branded
apparel with new private labels hasn't worked well in the apparel
division, where sales dropped 14% in 2005.
Perry Ellis International Inc. CEO
George Feldenkreis says he was surprised when he learned Sears would
stop carrying his company's shirts and buy only some pants and
outerwear. Sears accounted for 7% of Perry Ellis' revenue in 2004
and now accounts for just 1%, which is "frustrating."
"If the store doesn't offer a variety
of brands, (customers) might not want to shop there," he says.
In a letter to shareholders in March,
Mr. Lampert said, "While we are absolutely focused on profitability,
we believe that in order to achieve that objective, we should strive
to return Sears and Kmart to the position of prominence that both
brands and companies held in American retailing."
So far, that hasn't happened. In the
first quarter, cost-cutting boosted profit but depressed sales at
Sears stores open at least a year across all merchandise categories,
except home appliances, which increased slightly from added
marketing and launches of new energy-efficient products. Sears
earned $180 million, or $1.14 a share, in the first quarter vs. a
$78-million first-quarter loss last year, mostly related to merger
costs. Sales at stores open at least a year, a key industry measure,
declined 5%.
The marketing cuts will only fuel
doubts about Mr. Lampert's longterm commitment to Sears' retail
business.
"If you are a supplier, you are
concerned about your future with Sears," says Howard Davidowitz, a
retail consultant and investment banker in New York. "You are
wondering: Can a retailer be in business with a continuous drop in
same-store sales? The answer is: impossible. If Ed Lampert is right,
(Wal-Mart founder) Sam Walton is wrong."


Grading the big
10: Sears Holdings Corp.
By Sarah A. Klein – Crain’s
Chicago Business
July 24, 2006
Although Sears' board has nine
members, it's really a one-man show starring Edward S. Lampert, the
Connecticut-based hedge fund manager who orchestrated the takeover
of Sears by Kmart Holding Corp. in 2004.
Mr. Lampert, whose hedge fund owns
approximately 41% of Sears' stock, has stacked the board with
friends, colleagues and investors, including former college roommate
Steven T. Mnuchin; Richard C. Perry, who worked with Mr. Lampert at
Goldman Sachs, and Thomas J. Tisch, whose family has invested in Mr.
Lampert's hedge fund.
Corporate governance experts don't
like to see such close ties between independent board members. But
analysts view it differently. "In general, when you are trying to
turn something around, it is good to know you don't have to worry
about the board breathing down your neck," says Greg Melich, an
analyst with Morgan Stanley in New York.
They also have a lot of confidence in
Mr. Lampert.
"The guy has a phenomenal track
record," says Jaison Blair, an analyst with Rochdale Securities LLC
in New York. "There aren't a lot of guys who can operate a
turnaround in the retail sector the way he does."
But what about the fact that most of
the directors have hedge fund expertise, rather than retailing
backgrounds? It depends how you view the future of Sears.
"We still don't know if we are in the
retail game for the long haul," Mr. Melich says. If the goal is to
run Kmart and Sears, "it behooves them to have more people with
retailing experience." If the goal is to buy, sell or trade assets,
the experience of the current board is quite relevant, he says.
The result for investors isn't bad.
The stock has appreciated 40% since Mr. Lampert's takeover was
announced in November 2004.
A Sears spokesman declined to
comment.
Sears Holdings Corp.
2005 REVENUE: $49.12 billion
CHAIRMAN: Edward S.
Lampert, 44
HEAVY
HITTERS:
Steven T. Mnuchin, chair and
co-CEO of Dune Capital Management L.P., a private investment firm,
and Mr. Lampert's college roommate.
Richard C. Perry, co-founder of
a private investment management firm and a Goldman Sachs Group Inc.
alum.
MEMBERS:
Donald J. Carty Jr., 59
William C. Crowley, 48
Alan J. Lacy, 52 (departs July 29)
Aylwin B. Lewis, Sears' president and CEO, 52
Steven T. Mnuchin, 43
Richard C. Perry, 51
Ann N. Reese,
53
Thomas J. Tisch, 51
OVERALL BOARD
GRADE: B


Hoarding names no game
Federated keeps tight grip on dearly departed department stores to
protect its star brand
By Sandra Jones -
staff reporter - Chicago Tribune
July 23, 2006
Federated Department Stores Inc. is
sitting on a treasure trove of mothballed store names, and Marshall
Field's is about to join the heap.
The New York-based department store
operator, which is slated to change Marshall Field's name to Macy's
in September, has amassed a collection of more than 30 department
store trademarks as it gobbled up regional chains.
Burdine's in Florida, Bon Marche in
the Northwest, Broadway and Bullock's in Southern California,
Block's in Indiana, Stern's in New Jersey, Rich's in Atlanta,
Wanamaker in Philadelphia and Filene's in Boston. The list goes on.
Most of the names have been around
for more than a century, a legacy of the immigrant entrepreneurs who
moved to America and helped build the nation's cities. The founding
families sold their stores years ago, but their monikers lived on.
Wedding dresses, baby shoes, lunches
with mom, meeting places for first dates--the department stores in
each town became interlaced with all sorts of family memories and
personal histories.
Today, all the brands Federated has
acquired over the years have disappeared, and the final 11 will be
converted, along with Field's, to Macy's as part of Federated's plan
to create a national department store.
Federated, for the most part, isn't
using the mothballed brand names in any substantial way. And the
retailer has expressed no interest in selling or licensing them. But
it doesn't want competitors to gain access to the names, either.
It's a common tactic, and one that has become more widespread,
particularly in the technology industry, as American business
consolidates.
"The value of companies today,
whether it's technology or retail, is more and more about
intangibles," said Ray Millien, a patent and trademark attorney at
Ocean Tomo, a Chicago-based intellectual property auction firm. "Big
companies will buy up patents just to take them off the market."
Exactly how much Federated's basket
of store names is worth is hard to say. But at least two separate
suitors have attempted to buy specific brands from Federated.
One group pursued the I. Magnin name,
which Federated acquired in 1964 and stopped using in 1994, and the
other sought Marshall Field's, according to people familiar with the
negotiations. Both offers were spurned.
Federated spokesman Jim Sluzewski
declined to comment on specific offers but said the company is
"always looking for ways to use" the names.
"Those are assets we need and may use
in the future, so we of course want to keep ownership of them," he
said.
Federated Chairman and CEO Terry
Lundgren is well-versed in the power of image. By combining a motley
assortment of regional brands into one nationwide chain called
Macy's, Lundgren hopes to resurrect the department store as a place
to shop and fend off the relentless assault of discounters and
specialty stores. The idea of keeping the local brand names alive,
even if it's as simple as putting Burdine's name on a costume
jewelry collection or Rich's moniker on a single boutique, would
remind shoppers of the department stores they lost and make
Lundgren's job that much harder.
"Federated is very intelligent in
that they don't want to create their own competition," said Love
Goel, chairman of Minnesota-based consulting firm Growth Ventures
Group and a former Federated executive. "The money they could make
by selling the brand is less material compared to the potential
market share they could lose. The trade-off is pretty risky." At the
same time, companies with storehouses of brand names need to use
them from time to time in order to keep them alive. Federated, for
example, can point to Field's plaque on the outside of the State
Street store and an assortment of Field's souvenirs for sale to
prove that name is still in use and prevent competitors from taking
it over.
Typically, trademark names are
considered abandoned under federal law if they haven't been used in
three years, but there is a large swath of gray area in how to
define use. Even an intention to use can keep a trademark alive in
the eyes of the courts.
"The intent question is sticky," said
Jerome Gilson, trademark attorney at Brinks, Hofer, Gilson and Lione
in Chicago. "Many companies will do what they can to show modified
use in some fashion."
Take the case of River West Brands.
The Chicago-based brand revival firm waged a year-long battle
starting in 2003 to gain access to the I. Magnin name by trying to
convince the federal government that the trademark had been
abandoned, according to documents filed with the U.S. Patent and
Trademark Office.
Federated discontinued I. Magnin
operations in 1994, selling some stores, including three stores in
the Chicago area, and converting others to Macy's or Bullock's.
River West wanted to revive the I.
Magnin brand and either license it to manufacturers of apparel and
accessories, or work directly with a retail chain to develop
products exclusive to that retailer, according to the patent office
filings. The firm also had a preliminary agreement with the Magnin
family through the estate of Cyril I. Magnin, which no longer has
rights to the department store name, to share royalties in the
venture, the filings said.
River West withdrew its petition in
August 2004, about the same time that Federated resurrected the I.
Magnin label and put it on sleepwear sold at Macy's. Officials at
River West declined to comment.
Like many regional department stores,
I. Magnin has a storied past. Dutch immigrants Isaac Magnin and his
wife, Mary Ann, founded the store in San Francisco in 1876, bringing
European fashions to society ladies and dance hall girls. Their
offspring became colorful fixtures in San Francisco society,
mingling with presidents and movie stars.
Similar tales surround department
stores in other cities, putting Federated in the unusual position of
owning well-established commercial names that connect romantically
to their cities.
Nowhere is the attachment as strong
as in Chicago where shoppers have threatened to cut up their credit
cards and hold boycotts once the big store from New York swoops into
town.
"I hate to think that department
stores play as important role in our cultural memory as churches and
colleges, but perhaps we've reached that point," said Siva
Vaidhyanathan, assistant professor of culture and communication at
New York University. "The Wanamaker's near me is now a big Kmart.
It's the Kmart in Manhattan. We shop there because Kmart gives us
stuff cheap. These are the brutal ebbs and flows of capitalism."
Whether there is a sustainable market
for defunct department store names is still a question. But a few
entrepreneurs have made a go of it.
A couple in Florida bought the
Jacobson's name for $25,000 out of bankruptcy court last year and
opened up one shop in Winter Park. The upscale Michigan-based
department store chain shut its doors in 2002 after 134 years. It
had 23 stores in Michigan, Indiana, Ohio, Kentucky and Florida.
Owners Jon and Tammy Giaimo are looking to open more Jacobson's
stores in the former markets.
"The reason I bought the name is that
it represented quality and tradition," said Tammy Giaimo. "That warm
and fuzzy feeling they got from [the old] Jacobson's gets people
back in my store. They had such a loyal following."
Susie Hilfiger, the former wife of
designer Tommy Hilfiger, resurrected Best & Co., a name familiar to
wealthy New Yorkers. The upscale department store went out of
business in 1971. A generation later, Susie Hilfiger acquired the
abandoned trademark rights for free, opening a luxury children's
store by that name in 1997 in leafy Greenwich, Conn., and a second
outpost in 2001 at Bergdorf Goodman in New York.
Even River West, the group that lost
its fight for the I. Magnin name, bought the North American rights
to the name of Bonwit Teller, the defunct luxury department store,
and plans to roll out fashion merchandise under the legendary name
later this year.
"At a human level, I think
[Federated] is making a mistake," says Al Gini, professor of
business ethics at Loyola University's business school. "People want
big-box stores for better pricing. But they also want that
familiarity. The MBAs are saying we want a homogeneous brand, but
psychologically, customers feel like they lost a friend."


Hot Issue:
Turnarounds
Edward Lampert:
The Straight Shooter
By George
Anderson
July 21, 2006
Not many believed Sears Holdings' Edward Lampert
when he said he wanted to return Sears and Kmart to their glory
days as retail chains. Most, it's pretty safe to say, were
looking for Mr. Lampert to liquidate the company, selling off
its vast real estate holdings and smile with investors all the
way to the bank.
Now, it appears as though Mr. Lampert may have
been telling the truth all along.
Despite both chains continuing to lose market
share, Mr. Lampert seems intent on turning the businesses
around. That is precisely why Michael Winer, portfolio manager
of Third Avenue Real Estate Value Fund, is pulling his fund's
investment from the Sears Holdings.
According to a report in the Chicago Tribune,
Mr. Winer believes Sears Holdings "should be valued as a going
concern, as opposed to the theoretical liquidation value."
Third Avenue's moves are of interest to other
investors in the company because it was the fund that joined
with Mr. Lampert in 2002 to gain control of Kmart.
Last year, the fund sold most of the 2.25
million shares it owned in Sears Holdings because of the high
price of the stock and because of its acknowledgment that Mr.
Lampert and company's plans to resurrect the retailers was "far
from assured." Biff Ruttenberg, president of Atlas Partners LLC,
is among those who have come to the conclusion that "Eddie
Lampert may have been shooting straight. He won't turn it into a
real estate play. That's Plan B.
Plan A is, let's run a retail business. If he
can't run it profitably, he's got a back door." Mohnish Pabrai,
managing partner at Pabrai Investment Funds, doesn't see Mr.
Lampert turning around Kmart and Sears.
"If you don't buy into the story that Sears
can turn around, you're betting on real estate or on Eddie's
abilities as a master capital allocator," he said. "I think the
real estate values for Lampert give him a huge margin of
safety."

Wal-Mart's
Bid to Remake Itself Weighs on Sales
By Kris Hudson – The
Wall Street Journal
July 21, 2006
Aside from $3-a-gallon gasoline and high utility bills, another
factor shares the blame for Wal-Mart Stores Inc.'s sluggish sales
momentum: Wal-Mart itself.
The world's largest retailer by sales
is attempting a sweeping makeover aimed at paring its inventory and
labor costs while enticing affluent customers, some of whom now buy
groceries in its stores, to spend more in other areas. As part of
that effort, Wal-Mart will remodel nearly half its U.S. stores over
the next year. Pulling this off will be no small feat for a retailer
with more than $300 billion in annual sales. Even Chief Executive
Lee Scott has acknowledged that missteps may occur.
The result of so much upheaval in
many of Wal-Mart's 3,900 U.S. stores is additional pressure on the
retailer's already-tepid sales gains, some analysts and investors
say. That, coupled with Merrill Lynch's July 13 downgrade of the
stock to "neutral" from "buy," has pushed the stock down about 9% so
far this month. The price could fall further in coming months if
sales actually decline, as some anticipate, and put pressure on
earnings.
Yesterday in 4 p.m. New York Stock
Exchange composite trading, Wal-Mart edged up nine cents to $44.29,
but is down 5.4% year to date and less than 3% above its 52-week
closing low last September.
"While external economic factors such
as rising gas prices and higher interest rates are certainly acting
as a head wind, the impact on same-store sales from Wal-Mart's
remodeling efforts and other remerchandising initiatives cannot be
dismissed as negligible," says Charles Grom, an analyst with J.P.
Morgan Securities, who rates the stock "neutral" and owns no shares.
His firm has done business with Wal-Mart in the past year.
Wal-Mart declined to comment.
The retailer launched its effort to
remake itself and crank up sales a year ago. It shifted its
advertising to focus less on repeating Wal-Mart's "always low
prices" mantra and more on building its image as a "lifestyle"
retailer offering trendy apparel and housewares. As part of the
revamp, Wal-Mart is pruning the number of products it carries in
each store to focus on top sellers. It is overhauling workers'
shifts in its stores to have more employees on hand during each
day's busy periods and fewer during slow times.
Perhaps the most disruptive aspect of
the program is Wal-Mart's plan to remodel 1,800 of its U.S. stores
by mid-2007, adding faux-wood floors, wider aisles and nicer
restrooms, among other things. As many as 1,300 stores are slated
for remodeling before this year's holiday season. The stores will
remain open during the remodeling, meaning that shoppers will see
entire departments displaced as floors are redone.
Mr. Grom of J.P. Morgan predicts
that, based on sales declines that other retailers incurred during
remodeling efforts, each Wal-Mart store going through the change
could see its same-store sales, or sales at stores open at least a
year, drop by three to seven percentage points, likely resulting in
sales declines compared with year-earlier results. As a result, he
predicts Wal-Mart's U.S. stores, excluding its Sam's Club
warehouses, could within the next four months post their first
monthly decline in same-store sales since at least 1995.
Same-store sales are considered a key
measure gauging a retailer's ability to generate profitable growth
against the fixed costs of established stores. Virginia Genereux, a
Merrill Lynch analyst who recently downgraded Wal-Mart to "neutral"
from "buy," notes that the retailer also appears to be getting fewer
sales per square foot out of its new stores. This might be because
Wal-Mart is opening many stores in new markets rather than as
expansions or relocations of existing stores, she says. Those new
stores have no established base of customers to rely on for early
sales growth. That coupled with Wal-Mart's weak same-store sales
will result in Wal-Mart this year posting its first decline in sales
per square foot since at least 1997, Ms. Genereux predicts.
Ms. Genereux doesn't own Wal-Mart
stock. Merrill Lynch has done business with Wal-Mart in the past
year.
Bullish investors, however, see the
stock's slide as unwarranted and say the changes Wal-Mart is making
will reignite sales down the road. "We continue to buy," says David
Katz, chief investment officer of New York-based Matrix Asset
Advisors, which holds nearly 1.1 million Wal-Mart shares. "We're
very upbeat about the prospects of the company."
Kevin Grant, co-manager of Harris
Associates' $5 billion Oakmark Fund, sees Wal-Mart's slide as a
buying opportunity. "We look at this as a high-quality business
selling at 1999 prices when earnings have more than doubled since
that time and sales have more than doubled," he says. Harris held
roughly 10.75 million Wal-Mart shares in its funds at the end of
March.
Last month, Wal-Mart, based in
Bentonville, Ark., posted a sales gain of just 1.2% at stores open
at least a year, on the low end of its projections and well below
the 4.7% gain in same-store sales that it logged in June 2005. June
isn't a trivial month; in the past four years, it has yielded
Wal-Mart's second-highest sales volume, behind December.
In May, Wal-Mart's same-store sales
gain of 2.5% landed on the low end of its expectations and below its
2.6% gain in the previous May. More recently, the retailer set a
tepid forecast for a July gain of 1% to 3%.
As Wal-Mart struggled in May and
June, its peers struggled less. While Target Corp. on July 17
lowered its projections for July same-store sales to a 3% to 4% gain
from its earlier range of 4% to 6%, that forecast still outpaces
Wal-Mart's, as did Target's 4.8% gain last month.
What is more, the two largest
dollar-store chains topped Wal-Mart's same-store sales gain in June.
The two -- Dollar General Corp. and Family Dollar Stores Inc. --
serve customers who are as cash-strapped, if not more so, than
Wal-Mart's. To be sure, expanding Dollar General's base of $8.6
billion in annual sales is easier than expanding Wal-Mart's $312.4
billion base, but the discrepancy in growth rates still hints that
something in addition to pricey gasoline is sapping Wal-Mart's sales
momentum.
Tom Montalto, supervising investment
analyst at New Jersey's Division of Investment, says the state's
pension funds are generally cautious on retailer stocks because of
fears of a slowdown in U.S. consumer spending. He says the state's
funds have reduced their holdings in Wal-Mart by nearly 3.5 million
shares in the fiscal year ending June 30, to 7.3 million shares, and
likely have sold more recently, though they haven't issued a report.


Sears shareholder exiting
Third Avenue fund sells 250,000 shares
By Sandra Jones -
Tribune staff reporter - Chicago Tribune
July 21, 2006
Since engineering the combination of
Sears and Kmart last year, billionaire Edward Lampert has tried to
convince investors that he intends to run the new company as a
retailer.
Wall Street, for the most part, has
turned a deaf ear, betting that Lampert will turn Sears Holdings
Corp.'s massive real estate holdings into cash.
Perhaps he will, eventually. But one
prominent real estate investor isn't waiting around to find out.
Michael H. Winer, portfolio manager
of Third Avenue Real Estate Value Fund, cut his fund's Sears stake
roughly by half in the quarter ended April 30 and expects to
liquidate the rest of the holdings in January, according to Third
Avenue's second-quarter letter to shareholders mailed in June. He
sold 250,000 shares worth roughly $35 million.
The reason: a combination of an
"attractive price"--about $140 a share; a fourteenfold increase from
what the fund paid for them--and "our view that the company should
be valued as a going concern, as opposed to the theoretical
liquidation value," Winer wrote.
Sears investors watch Third Avenue's
actions closely. The New York-based fund teamed with Lampert to gain
control of Kmart Holding Corp. when it was in Chapter 11 bankruptcy
in 2002, purchasing debt that converted into stock in the
reorganized Kmart.
Third Avenue's flagship value fund,
run by value investor Martin J. Whitman, sold the bulk of its Sears
stake, 2.25 million shares, last year when the stock was trading
between $134 and $163 a share. Mr. Whitman, in a letter at the time
to his shareholders, noted that Sears' success as a retailer was
"far from assured."
The belief that Sears would liquidate
its real estate grew out of Lampert's dealings at Kmart. As chairman
of the ailing discount retailer, Lampert raised more than $1 billion
in cash by selling Kmart stores to retailers including Home Depot
Inc. and the old Sears, Roebuck and Co. Some analysts estimate
Sears' portfolio of stores to be worth as much as $10 billion.
Although Lampert has said that he
would operate Sears as a retailer, the belief that he would sell off
real estate has persisted.
"It seems Eddie Lampert may have been
shooting straight," says Biff Ruttenberg, president of Atlas
Partners LLC, a Chicago-based real estate firm and turnaround
consultant. "He won't turn it into a real estate play. That's Plan
B. Plan A is, let's run a retail business. If he can't run it
profitably, he's got a back door."
In his most recent letter to
shareholders on March 15, Lampert wrote his goal is to "strive to
return Sears and Kmart to the position of prominence that both
brands and companies held in American retailing."
But both Sears and Kmart have been
losing market share for years and sales have continued to slip on
Lampert's watch.
Sales at stores open at least one
year, a key measure of a retailer's health, fell 8.4 percent at
Sears and less than 1 percent at Kmart in the first quarter, while
profits benefited from payroll and selling expense cuts.
Mohnish Pabrai, managing partner at
Irvine, Calif.-based Pabrai Investment Funds, who follows Lampert
but doesn't own Sears, said he is skeptical Lampert can turn around
the ailing Sears-Kmart stores.
"And if you don't buy into the story
that Sears can turn around, you're betting on real estate or on
Eddie's abilities as a master capital allocator," Pabrai said. "I
think the real estate values for Lampert give him a huge margin of
safety."
Philip Zahn, a Chicago-based credit
analyst at Fitch Ratings, agreed. "Real estate is something they can
fall back on if the company deteriorates to the point where
operations aren't working."
Sears spokesman Chris Brathwaite
declined to comment. Winer referred calls to a spokeswoman who also
declined to comment.
Winer's real estate fund originally
paid $10 per share in May 2003 for Kmart shares that converted into
Sears shares in March 2005 when Troy, Mich.-based Kmart purchased
Sears for $12.3 billion. Winer hedged his investment by using
options to lock in a floor and ceiling on about half of the 500,000
shares held. Those options expire in January and "it is likely that
the entire position will be liquidated at that time," he wrote.
After the second-quarter sale, the
real estate fund held 272,951 Sears shares and 2,443 options. The
real estate fund boasts an annual average return of 19.5 percent
from its inception in 1998 through June 30, according to Third
Avenue. Whitman's flagship fund has returned an annual average of
16.7 percent since it was founded in 1990.
Scott Rothbort, president of Lakeview
Asset Management in Millburn, N.J., who counts Sears as one of his
top holdings, said, "A lot of people were saying it was just a real
estate play, but that was a story spun by bears and shorts and
naysayers. The real estate is a factor, but only one of many."


Out of Fashion
A Clothes Horse Sets Out to Remake
Department Stores Federated CEO Lundgren Plans
810 Macy's Nationwide; The End of Marshall Field's Betting
Big on Martha Stewart
By Ellen Byron
– The Wall Street Journal
July 17, 2006
When Terry Lundgren planned his
wedding last summer, he painstakingly deliberated the reception
room's layout, chose the menu and handpicked the wine selection.
Then he went a step further, designing the wedding gown for his
fiancée, Tina Stephan.
"I wanted something very unique, that
no one had done before," Mr. Lundgren explains. Over the course of
five fittings, during which Ms. Stephan was blindfolded, Mr.
Lundgren worked with designer Vera Wang to construct the dress he
had in mind. "I envisioned a clean, simple design," he says. Ms.
Wang, who says she's never helped a groom make his bride's gown
before, convinced him to include a more-dramatic back to the gown
but otherwise worked from Mr. Lundgren's drawings. "It was a totally
collaborative effort," Ms. Wang says.
Ms. Stephan saw her gown for the
first time just before she walked down the aisle. Ten days later,
Mr. Lundgren completed another significant merger: Federated
Department Stores Inc., where he is the chief executive officer,
acquired May Department Stores Co. for $17 billion. It was the
biggest acquisition in department-store history, joining Federated's
Macy's and Bloomingdale's chains with their chief rivals. The
result: the first national department-store chain, ending an era
when every sizable American city had its own homegrown version.
Now Mr. Lundgren is betting he can
reverse the 20-year decline of a storied industry. For two decades,
the department store has been under siege as more consumers turn to
big discounters, specialty retailers and the Internet. Since 1999,
department-store sales have fallen 14% to $86.7 billion in 2005.
Sales in warehouse chains and membership clubs have grown 128% and
clothing stores have grown 31% over the same period, the U.S. Census
Bureau estimates.
Mr. Lundgren, 54, thinks he can
revive the business by creating a huge nationwide chain and applying
his lifelong prodigious attention to detail, passion for fashion and
belief in the power of store display on a vast scale. In September,
he plans to name 810 of the company's stores Macy's -- all of the
company's outlets except its 40 Bloomingdale's stores. At the same
time, he plans to roll out the company's first national ad campaign.
He wants to impose better dressing rooms, uncluttered floors and
clearer signs throughout the chain. And he's betting Federated will
now have clout to negotiate exclusive merchandise with vendors.
"This is a chance to get the market
share back that we deserve," says Mr. Lundgren.
A Bigger
Problem
Some on Wall Street wonder whether the combination of the two
biggest department-store chains is just making a big problem bigger.
Though the May acquisition boosted Federated's 2005 annual sales to
$22.4 billion, over the previous four years sales had stagnated at
around $15.6 billion. Federated's stock, including a split, has
nearly tripled in price since Mr. Lundgren became CEO in 2003,
thanks in large part to a belief that Mr. Lundgren has improved the
quality of its merchandise and stores and Wall Street's confidence
in his management. But this month, the company reported that June
sales in stores open at least a year rose just 1.7% from the year
before, missing the company's forecast of a 2% to 3% gain.
"They've put together two companies
in a niche that no one wants to be in anymore," says Carol Levenson,
director of research for Gimme Credit, an independent bond-research
firm. "They haven't yet come up with a magic bullet to cure the
malaise facing...the all-purpose department store." At
6-foot-3-inches, Mr. Lundgren is famous for wearing impeccable suits
and never having one steely gray hair out of place. In 1972, Mr.
Lundgren was Bachelor Number 2 on The Dating Game, and won the date.
"He's a retail CEO straight from central casting," says former Saks
CEO Arnold Aronson, now a consultant. home where fashion wasn't a
priority, he says. His father assembled JBL speakers and later sold
real estate. His mother was a homemaker who served the family dinner
every night at 5:30 p.m. "If I wanted clothes, I was buying them,"
Mr. Lundgren says. Still, as a teenager, he became interested in
fashion and honed his look: Sperry topsiders and Farah slacks.
"They were a tailored pant with a
cuff -- they were so different than just a jean," says Mr. Lundgren.
"No one was wearing them at school. They were higher-end."
For Christmas, each Lundgren sibling
was expected to get the others a $2 gift. "I told them, 'If you're
going to get me something for $2, get me a pair of really nice
socks,'" he says. "Through that process I got my first pair of
cashmere socks -- they were a little warm for Orange, California,
but I thought they were great."
The first in his family to go to
college, Mr. Lundgren paid his own way through the University of
Arizona by working full time at a restaurant, first peeling shrimp
and eventually as a manager. After graduation, he planned to take a
sales job with Xerox, because it paid the most. He changed his mind
when he visited Bullock's and met Allen Questrom, then a young,
ambitious executive at the Federated-owned chain in California.
"I was thinking, maybe in 10 to 12
years from now, maybe I could do what this guy is doing," says Mr.
Lundgren.
In 1975, he went to work as an
assistant buyer in the stationery and electronics department at
Bullock's. Three years later he became the buyer in the lamp
department, where he quickly learned the dynamics of "good, better,
best" merchandising fundamentals: Having a variety of lamps at high,
middle and low prices helps the middle-priced lamps sell more
quickly. "It allows the consumer to make his or her own choice,"
says Mr. Lundgren. "It's one of the greatest advantages of the
department store."
Susan Kronick, today one of
Federated's vice chairmen, recalls visiting Bullock's successful
home-furnishings department, which Mr. Lundgren oversaw. "He had set
up this gigantic, 14-foot table dressed to the hilt with china,
silver, crystal -- I never saw something that huge in a department
store before," Ms. Kronick says. Mr. Lundgren was an early believer
in glitzy store events to generate excitement -- for instance, to
promote up-and-coming jewelry designers. "He was doing shows with
them back in the early '80s, when department stores didn't do
'shows,'" says Gary Kusin, former Kinko's CEO, who knew Mr. Lundgren
when they were young Federated executives.
His boyhood interest in the minutiae
of style blossomed. Janet Grove, a Federated vice chairman who
oversees merchandise, recalls a plane ride last year when Mr.
Lundgren had to keep reaching down to pull up his socks. The socks,
made by a Federated private label, perturbed Mr. Lundgren, who told
Ms. Grove they lacked enough elastic in the band. After accusing Mr.
Lundgren of having skinny legs, Ms. Grove then conceded. "We
reengineered the socks to have better elastic, and he had new ones a
few weeks later," says Ms. Grove.
In 1988, Mr. Lundgren followed Mr.
Questrom to Neiman Marcus, where Mr. Lundgren worked as executive
vice president. In 1990, he was named CEO of Neiman's when Mr.
Questrom moved on to become chairman of Federated after it filed for
bankruptcy protection.
After nearly six years at Neiman
Marcus, in 1994 Mr. Lundgren rejoined Mr. Questrom at Federated.
About three months later, Federated agreed to buy R. H. Macy & Co.
The chain gave them a brand known across the country, thanks, in
part, to the Macy's Thanksgiving Day parade. The notion of creating
a national department-store chain, called Macy's, began to
percolate, say Mr. Questrom and Mr. Lundgren.
While Federated digested the Macy's
acquisition, Mr. Lundgren ran Federated's Merchandising Group, and
changed the way the company sold private-label brands. Rather than
use them to inexpensively supply their basic, low-priced products,
Mr. Lundgren developed fashionable private-label lines, and
advertised them as brands in their own right.
He forced store managers to make room
for large displays for the Federated brands next to department-store
stalwarts such as Ralph Lauren. Last year, Macy's private-label
merchandise accounted for 18% of total sales, and over the past four
years sales of these products have grown three times as fast as
national brands, the company says.
Some competitors have moved more
aggressively into making their private labels more fashionable,
cutting into Federated's advantage.
J.C. Penney, for example, has
invested heavily to improve the quality of its merchandise,
especially its private-label brands, which accounted for more than
40% of its sales last year. Penney also has begun a campaign to open
more stores, and hopes to buy some of the 80 stores Federated plans
to close. Beginning next year, Penney says it plans to open 50 new
stores a year.
Ambitious Bet
A big part of Mr. Lundgren's formula is an ambitious bet that a
more-pleasant environment will draw shoppers back into his stores.
He plans about $4 billion in capital spending over the next three
years on new and old stores. Over the past three years, Federated
has added seats and television sets outside some 1,400 dressing
rooms, so women can take their time trying on clothes as their
husbands or kids are amused. More-prominent signs in stores make
navigation easier for customers. Self-serve electronic scanners
display sale prices.
Still, shopper Susan Weiss says she
skips shopping at Macy's because she sees the stores as too crowded
with merchandise, and help is nowhere to be found. "Every one sells
basically the same thing, so it's service, definitely service, that
I will drive out of my way for," says the Sands Point, N.Y.,
resident who works in the jewelry business. "I'm busy and I want to
get right to the point, I'm not strolling around most of the time."
With the muscle of a national chain
nearly double the size it was a year ago, Mr. Lundgren wants to
offer more exclusive products to lure customers. In April, Federated
announced plans to launch a line of home furnishings and cookware
designed by Martha Stewart.
"In our former self, we'd never be
large enough to satisfy the demand potential of the Martha Stewart
product offering," Mr. Lundgren said at the time of the launch
announcement.
Federated has run into turbulence as
it prepares to convert the names of its newly acquired stores to
Macy's. Many of the current names, including Filene's, Meier & Frank
and Kaufmann's, have been fixtures in their markets for more than a
century.
Last year, film critic Roger Ebert
wrote an editorial in the Chicago Sun-Times warning Mr. Lundgren not
to "mess with Chicago, and don't mess with the name Marshall
Field's. You will generate rage beyond your wildest nightmares."
Federated also faces a challenge
attracting young shoppers, who are drawn to specialty retailers in
malls and dismiss department stores as staid places for their
mothers to shop. "The future of department stores in general, and
Federated in particular, relies on being innovative and not to live
by its past," says Walter Loeb, a retail consultant.


Home Depot
retooling image with home decor
Catalog-only furniture sales aimed at affluent female demographic
By Susan Chandler - Tribune
staff reporter - Chicago Tribune
July 16, 2006
The dark wood dining room table is
set with black-and-white dishes, crisp white napkins and bulbous
wine goblets. The six curvy arms of the glass chandelier overhead
are topped by mini lamp shades. Silk-like curtains brush the floor
on a nearby window. It's a scene familiar to any loyal Pottery Barn
customer.
But this catalog page isn't from
Pottery Barn. It's a vignette from a Home Depot Direct catalog
mailed this summer, and it's one of the many ways the giant home
improvement retailer is trying to soften its image and cozy up to
affluent female shoppers.
When the Pottery Barn overtones are
mentioned to Harvey Seegers, president of Home Depot Direct, he is
anything but offended.
"Thank you for the compliment," he
said in an interview this week. "We regard Williams-Sonoma (Pottery
Barn's parent) as a great competitor. I wouldn't say we are trying
to create the Williams-Sonoma look and feel, but it is designed to
be a high-end presentation, the kind that people associate with
Williams-Sonoma."
By trying to sell everything from
slipper chairs to chandeliers, Home Depot is entering a market
crowded with retail heavyweights who know how to play the furniture
game.
Crate and Barrel, Restoration
Hardware, Ethan Allen, Z Gallerie, Room & Board all target upper
middle-income consumers with trendy furniture collections. At
slightly lower prices, Pier I and Bombay Co. are major players, and
at the value end of the game, Target and IKEA continue to expand
their home furnishings collections.
It's not going to be easy to win
market share, predicts Steen Kanter, the former president of IKEA US
and chief executive of Kanter International, a business branding
firm.
"Buying at Home Depot is a `head'
decision. The shopper decides, `I'm going to make these changes to
my home.' Buying at Pottery Barn is very much a `heart' experience,"
Kanter said. "Home Depot is not a natural go-to place for someone
who is going to buy these products."
Christie Nordhielm, clinical
associate professor of marketing at the University of Michigan's
Ross School of Business, agrees that finding a clear niche and the
right pricing strategy is going to be tough.
"There's a fine line between vision
and desperation," she said. "If they're trying for the middle, I'm
not sure one exists. You've got Target coming in from one end, and
Crate and Barrel and Pottery Barn pushing prices up at the other."
Also complicating Home Depot's
efforts is the fact that most furniture shoppers want to give
furniture "the tush test," says Ray Allegrezza, editor-in-chief of
Furniture Today, a trade paper for the home furnishings industry.
"They want to see if the fabric has a nice hand, see how it sits."
Those other furniture retailers have
extensive networks of brick-and-mortar stores that allow shoppers to
do that. Home Depot Direct doesn't. Right now, it is a catalog-only
operation although Home Depot will test furniture boutiques inside
two or three regular Home Depot stores that open during the next 12
months. Retail chain Expo Design Center--another Home Depot attempt
to get a piece of the cocooning phenomenon--fell short because
prices were too high and customer service was poor. In the past
year, Home Depot has closed 20 of 54 Expos, including three in the
Chicago area.
Customer
satisfaction low
Not only is the playing field
crowded, Home Depot is struggling with an image problem. Many
consumers dread shopping there, turned off by unknowledgeable
salespeople, out-of-stock items and long lines. Home Depot's
customer satisfaction rating has fallen so low it now ranks below
Kmart, according to the American Customer Satisfaction Index
compiled by the University of Michigan.
If people dread shopping for light
bulbs at Home Depot, how are they going to feel trusting the same
company to deliver a $1,000 chaise lounge or a $495 ottoman? The
question is whether a retailer associated with drywall and
screwdrivers has the credibility to sell fashionable home
furnishings.
"We don't know the answer to that,"
acknowledges Seegers, a former GE executive recruited to run the
home furnishings catalog operation by Home Depot CEO Robert Nardelli.
"But the early returns show the answer is yes. Our customers are
going upscale with us."
To ensure that Home Depot Direct's
furniture doesn't get tainted with the regular chain's dust, the
catalog operation has a completely separate logistical system.
Instead of loading the catalog merchandise on Home Depot's fleet of
trucks, the catalog is contracting with independent truckers and
using Federal Express ground delivery to ensure that merchandise
arrives on-time and without smudges or chips that could result in
costly returns.
Getting it there is only part of the
battle.
The bigger challenge is figuring out
what kinds of home decor looks will be hot in time to get the
merchandise produced by a complicated array of manufacturers. To do
that, Home Depot Direct has its own dedicated merchant team. So do
two other catalogs in Seeger's domain, including 10 Crescent Lane, a
high-end book that sells everything from $5,500 teak bathtubs to
$10,000 gazebos, and Paces Trading Co., which specializes in
expensive lighting. Those catalogs, though, don't have the Home
Depot name emblazoned on them.
"The creative end will always be
decentralized," Seegers said.
As long as Home Depot doesn't make
any serious style missteps, its global sourcing network should allow
it to keep prices down, retail experts say. For instance, a
queen-size panel bed in Home Depot Direct costs $599, compared to
$1,099 for a similar bed from Pottery Barn's "Sumatra Collection," a
45 percent differential.
But the price differential is much
narrower on other items such as an outdoor teak dining table with
six chairs. Home Depot's price: $1,475. Pottery Barn's price:
$1,558, making the HD version only 5 percent cheaper.
Home Depot also is bolstering its
efforts with outside expertise. In April, the Atlanta-based company
spent an undisclosed amount of money to buy Home Decorators
Collection, a home decor catalog chock-full of items for the growing
number of consumers who want to adorn their own homes rather than
hire a decorator to do it. With a customer file of 3.5 million names
and addresses and 65,000 products, Home Decorators Collection puts
Home Depot in the sweet spot of the growing market for
do-it-yourself home decor, Seegers said.
"They have mastered the art of
delivering furniture to the home 12 times over," he added. "We're
learning a lot from them."
Logical extension,
experts say
Plenty of marketing experts say Home
Depot's move into home furnishings makes sense.
"This is a logical extension of their
business. It's a lot easier to change image with a nice catalog than
renovating 2,000 stores," said Cynthia Cohen, president of Strategic
Mindshare, a retail consulting firm based in Florida. "They have a
brand like Kenmore appliances at Sears. Home Depot stands for
reliability and value."
Home Depot's makeover is coming from
two directions.
By offering home furnishings, the
$81.5 billion company is trying to convince existing shoppers that
they can outfit the rooms they just remodeled without going to
another store. At the other end of the business--building
supplies--it is reaching out to contractors to do more of their
materials buying at Home Depot.
Meanwhile, Home Depot is remodeling
its current base of stores to make them more consumer friendly, an
effort to better compete with Lowe's, a do-it-yourself superstore
that has sanded off some of its rough edges.
The success of Lowe's, in fact, may
have something to do with Home Depot's move into the "soft home"
area, retail analysts say. Lowe's, where the slogan is "Improving
Home Improvement," has gained ground on its larger competitor by
making its boxy stores more attractive to women shoppers.
"Lowe's has done a good--a better job
than Home Depot--of tapping into the brain of the female consumer,"
said Allegrezza of Furniture Today. "The studies I've read say a
female customer is more comfortable in Lowe's. There's less
testosterone, better lighting, wider aisles."
Home Depot is trying to remodel
itself in a tough environment. High gasoline prices have cut into
consumers' discretionary spending and the housing market is slowing
down as some consumers postpone trading up or remodeling their homes
in hopes that interest rates will come down. Those distressing
trends and questions about Home Depot's prospects for growth have
weighed heavily on the company's stock, which trades around $34 a
share, far below the $50 it hit in early 2002.
Even Pottery Barn is feeling pinched.
Williams-Sonoma Inc. announced last week that Pottery Barn's
second-quarter sales would come in lower than the company had
expected.
For now, Home Depot is proceeding
slowly in the home furnishings area with no plans to open a
stand-alone chain of Home Depot Direct furniture showrooms. It will
open a seventh Home Decorators Collection store in Lake Zurich in
August. These 20,000-30,000-square-foot stores have enough room, the
company says, to test Home Depot Direct merchandise and experiment
with other concepts.
After only a year into Home Depot
Direct, Seegers says he is encouraged by customer's response. "The
financial results are exceeding plan and have been every quarter
since the start of Home Depot Direct. We are on a course to double
the business this year.”


Reinventing the
Luxury Department Store
By Vanessa O’Connell – The
Wall Street Journal
July 15, 2006
From edgier designers to martini bars
and five-person dressing rooms, the high-end retail formula is
changing for the first time in decades. Our survey.
The epitome of old-world elegance,
Bergdorf Goodman has long been a leading destination for wealthy
ladies who lunch. The very layout of its Manhattan flagship -- with
its circular maze leading shoppers past $5,000 Oscar de la Renta
gowns -- takes for granted that shoppers have platinum credit cards
and hours of leisure time.
So those getting off the elevator on
the fifth floor this summer could be forgiven for feeling slightly
disoriented by the sight of a deejay spinning lounge music, a panini
bar and racks of clothing from cutting-edge designers.
Bergdorf's
fifth-floor revamp
For decades, luxury department stores
have stuck to the same formula: offer expensive designer clothing in
an elegant setting to win over well-heeled middle-aged customers.
But amid fierce new competition -- from "cheap chic" emporiums like
Target to high-end designer boutiques -- that is now changing.
Nordstrom is testing "girlfriends" dressing rooms for as many as
five friends, while Barneys New York is aggressively expanding its
standalone Co-op stores to cities like Troy, Mich., and Austin,
Texas. Later this month, Neiman Marcus will open the first of four
stores, called Cusp, geared to the Gen-X crowd.
Is any of this working? We evaluated
high-end department stores across the country, surveying the
merchandise, testing the knowledge of staffers and evaluating
everything from restaurants to fur salons. Along the way, we
assessed such factors as which chain has the best lineup of top
designers -- and which store's salespeople give off the most
attitude.
For all of Nordstrom's vaunted
reputation for helpful service, when it came to getting useful
advice on putting a work outfit together, the staff at Barneys came
out on top. For shoppers who want to take care of everything on
their list at one store, Neiman Marcus wins out. And those who
appreciate a luxe bathroom should head for the loo at Bergdorf's in
New York City, where there are Central Park views.
We also saw evidence of how these
stores are changing in ways that may seem odd to their longtime
customers. At its new store in Boston, Barneys has introduced two
"smelling columns," chamber-like structures to inhale fragrances
without environmental impurities. At Bergdorf's men's store, a
deejay will download and organize music into customers' iPods and
create a customized library of music for shoppers.
The biggest driver behind many of
these changes: demographics. Like so many other industries, luxury
retailers are struggling with the aging of baby boomers and the
movement of money into the hands of younger generations. Children of
the wealthiest generation in American history, the echo-boomers
(teens through early 20s) and Gen-Xers (30-somethings) have grown up
bombarded by designer brands since they were toddlers.
Bergdorf's
Unlike their parents, this so-called
millennial generation is unapologetic about ogling $1,600 Marc
Jacobs handbags or $900 Zac Posen jeans, even if they can't afford
them. That's one reason why wealthy Gen-Xer households spent an
average of $52,781 each on luxury goods in 2005 -- including travel,
cars, home goods and fashion. That's 6.3% more than wealthy boomers
spent last year, according to Unity Marketing, a Stevens, Pa., firm
that tracks spending through quarterly online surveys of 1,200
consumers with average household incomes of $140,000.
"We realized that [the typical
younger customer does] a lot of her shopping in specialty stores,
and thought, what if we did a specialty store for a younger
customer?" says Karen Katz, president and chief executive of Neiman
Marcus Stores, whose new Cusp stores will sell pricey designer
goods, such as Chloé handbags, as well as less-expensive lines, such
as J Brand jeans.
There's a lot riding on this. While
overall retail sales rose some 24.2% over the past six years to $2.2
trillion, department-store sales declined nearly 14% to $86.7
billion last year from $100.3 billion in 2000, according to the
National Retail Federation, a Washington trade group. And the youth
pursuit is a tricky strategy for luxury stores to execute. A sudden
move into giant platform heels, micro minis and low-riding jeans can
easily alienate boomer parents and older shoppers, who remain the
most important clientele for luxury stores.
Barney's Boston
store's designer men's department
"I am not 20-something, and I
wouldn't want to go into Nordstrom's and see a bunch of stuff for
20-somethings, which would dig into the inventory of stuff I like,"
says Dick Evans of Roswell, Ga., a 77-year-old retired IBM sales
executive and longtime shopper at Nordstrom's men's department.
Saks Fifth Avenue learned the hard
way that moving too quickly to attract a younger clientele can
backfire. Over the past several years, Saks, whose average customer
is 45 to 48 years old, added more young designers and launched an
irreverent marketing campaign last year called "Wild About Cashmere"
featuring goat-shaped mannequins and logos. Saks turned off many of
its core 40-something consumers, the company's new CEO, Steve Sadove,
admitted at last month's annual meeting. Saks's sales at stores open
at least a year consistently lagged behind competitors'. Saks shook
up management in January, replacing its CEO with Mr. Sadove.
To repair its image and recapture
defectors, Saks is refocusing marketing and merchandise. It is
reintroducing its own Saks Fifth Avenue lines, while petites
departments return in November -- two features that appealed to
older customers but had been discontinued. At the same time, the
chain is targeting 20-somethings by renovating the
contemporary-clothing sections of its stores and adding a denim bar,
equipped with "denim doctors" who help shoppers choose jeans with
the best fit.
Other stores are moving cautiously as
they figure out what young consumers want. "We are finding that the
young shopper isn't like her mother, who might wear the same
designer head to toe," says Ms. Katz at Neiman Marcus Stores. "The
daughter is all about mixing high and low."
While traditional luxury items, such
as Hermès Birkin bags, Louis Vuitton bags and Ferragamo ties, can
appeal to both parents and children, the younger group has its own
distinct tastes. It considers many of the designers that their
parents love -- such as Valentino, Chanel and St. John -- just plain
old-fashioned.
"The children of wealthy boomers are
more style-driven than people in the same age group were in the
past," says C. Britt Beemer, chairman of America's Research Group, a
Charleston, S.C.-based consumer-behavior research company. "But
unlike their parents, they aren't loyal to particular brands or
individual stores."
Experts say many Gen-Xers are better
informed about designers and new trends than their parents and often
pride themselves on being first to discover what's new. Priya Sopori,
a 33-year-old lawyer in Los Angeles, dresses in Chloé and Dolce &
Gabbana and occasionally buys shoes at Barneys in Beverly Hills. But
she doesn't rely on department stores for fashion guidance. "By the
time a particular designer is carried in department stores, it's
usually already gotten too publicized."
To distance itself from its more
conservative parent, Cusp won't use the Neiman name anywhere in its
stores. As opposed to the extravagant marble floors and authentic
Picassos hanging at Neiman's, Cusp will feature flea-market-finds,
store-room shoe-racks and ottomans covered with 1970s car upholstery
as part of its interior designs. Opening in Georgetown, Los Angeles
and McLean, Va., Cusp will sell an eclectic mix of books and CDs,
and edgier labels like 3.1 Phillip Lim, Morphine Generation and
Salvador Sapena.
The fragrance
chambers at Barney's Boston store
The new stores will compete directly
with Barneys's new Co-op stores, which the New York retailer is
rapidly expanding this year and next. Geared to 20- and
30-year-olds, Co-ops carry less-expensive but hip merchandise such
as $200 Radcliffe jeans, a $300 LuLu Frost Plaza Hotel-inspired
necklace and $260-to-$330 studded Co-op brand sandals. The Co-ops
will number 14 by next year, outnumbering Barneys's flagship
locations. Barneys, which Jones Apparel Group bought in 2004, hopes
expanding its flagships and Co-ops will help more than double its
current sales volume to at least $1 billion by 2008, says CEO Howard
Socol.
Seattle-based Nordstrom boosted its
hip factor recently when it bought a majority interest in the
ultra-chic Jeffrey New York and Jeffrey Atlanta boutiques. With that
deal, store founder Jeffrey Kalinsky became the director of designer
merchandising at the chain, with an eye toward bringing in more
cutting-edge brands.
For talented young designers,
Nordstrom is adding "via C" areas to its new stores. Eager to boost
its sales online, Nordstrom also just added virtual designer
boutiques for Michael Kors, Dolce & Gabbana and others on its Web
site. For now, shoppers have to call an 800 number to order the
merchandise, though come fall, online orders will be accepted.
But for all the new efforts, some
evidence suggests that when it comes to deciding where to shop, many
consumers consider more basic factors. In a recent survey by the
Luxury Institute, a New York consulting firm, U.S. consumers with a
net worth of at least $750,000 said they consistently value superior
quality, exclusivity and a department store's ability to make a
customer "feel special." For our test, we also worked with Harris
Interactive to survey 680 luxury-store shoppers around the country
about how they decide where to shop. The two attributes that came
out on top: service and selection.
One thing that stood out when we
tested the country's top five luxury department stores, is each
chain's distinct personality. For instance, those interested in top
designers and understated, elegant looks, should look to Bergdorf
Goodman; although it has only one store, in New York, it has built
an impressive Web site for online shoppers around the country. We
found one of the broadest selections of house-brand clothing and
shoes at Nordstrom's stores, except when it came to women's suits,
which had only limited choices when we visited the Short Hills,
N.J., store.
Even within a chain, some stores
stand out. That's partly because stores put most of their bang into
their flagships and key markets, with mall outposts more uneven.
Also, top designers such as Chanel and Jimmy Choo intentionally
limit the distribution of certain of their merchandise to just one
or two retailers in a local market. For example, up to half of the
99 Nordstrom stores nationwide don't carry any clothing from
runway-caliber designers.
At Neiman Marcus in Dallas NorthPark,
we found Chanel sunglasses, shoes and makeup. But the highly
sought-after Chanel clothing -- $1,000 blouses, skirt suits starting
at $5,800 -- is stocked at the downtown Dallas flagship. A Neiman
spokeswoman says about 23 of its 36 stores nationwide carry Chanel
apparel, and any store can call it in
One point that favors all the chains
we tested over many boutiques is their relatively generous return
policies. Nordstrom, for one, has no time limit on returns, while
Bergdorf's store credit never expires.
Department-store officials say the
millennial-generation efforts are paying off. Since it introduced
the "5F" floor with a deejay and merchandise geared toward younger
shoppers, Bergdorf's sales of pricey contemporary clothing "have
been phenomenal," says CEO Jim Gold, who provided no additional
specifics.
Still, the new ventures will need to
win over a generation of shoppers like Ms. Sopori, the 33-year-old
lawyer who is wary about department stores in general.
"If there's a particular designer
collection you like, it's much better to go to the boutique where
you can see the collection in its entirety," she says. "At
department stores, you're essentially at the whim of the store's
buyers, who might be from a different age group."
-- Kris Hudson and Ann Zimmerman in
Dallas, Stephanie Kang in Los Angeles, Stephanie Chen in Atlanta,
Timothy W. Martin in Chicago and Monica M. Clark in New York
contributed to this article.


Bill
Gates's giving opens windows of moral flattery.
By Daniel Henninger -
Wonder Land – The Wall Street Journal
July 14, 2006
So what would you do with $30
billion? Warren Buffett gave his to Bill Gates, but they're
bridge-playing buddies. Bridge remains a mystery to me, but
aficionados say you can learn things about a man's judgement by the
way he bids a hand. So let's assume Mr. Buffett has bid wisely by
betting on Mr. Gates.
Aficionados of philanthropy tell me
the one thing that distinguishes expertise in business (or bridge)
from expertise in philanthropy is that in philanthropy no one keeps
score. It has no institutionalized bottom line. The very act of
philanthropy is often its own validation.
Required by U.S. law to spend 5% of
their assets annually, philanthropic foundations by the tens of
thousands dole out billions of dollars (some $30 billion in 2005,
according to the Foundation Center) on thousands of projects. But no
one systematically evaluates which projects succeed or just keep
squads of well-intentioned individuals tilting at windmills.
Certainly the well-run foundations know what fails. But with no
public accounting of results, performance evidence that might help
others avoid altruistic dead-ends goes aglimmering. One might ask,
even as a moral equation, whether some of these billions might not
have done more social good if simply left in an account for banks to
lend by vetting for-profit small businesses.
Rich men don't become so by wasting
one day longer than necessary with failed projects. So this may be
why the very richest men entering the world of philanthropy often
take on pharaoh-sized projects for which no one will hold them to
account--"eradicating disease," "eliminating poverty," protecting
all the world's species, or "controlling" the population of entire
nations or even continents. You could throw billions at any of these
for years, make no progress and no one would know. One philanthropy
executive told me it is "the most intellectually lazy and complacent
field I have ever been around."
Julius Rosenwald, the man behind
Sears Roebuck and one of the greatest if least-known philanthropists
of the last century, said, "It is nearly always easier to make
$1,000,000 honestly than to dispose of it wisely." Enter the Bill
and Melinda Gates Foundation. There is some expectation that Mr.
Gates will be a Yoda-like wise man who changes philanthropy's
operating paradigms. A good start would be to create a Team B of
outside, independent auditors using common benchmarks of performance
to rate his and others' philanthropic inputs.
Still, no matter how smart or
efficient Mr. Gates makes his foundation, it still must function in
the world as it is, whether the project site is diseased Africa or
undereducated San Diego. Of course, the Gates Foundation now has a
third trustee, Warren Buffett. In the coverage of this happy union,
two relevant and intriguing remarks have been attributed to Mr.
Buffett that may help to frame the issues ahead for this $60 billion
foundation and all of the new money behind 21st-century
philanthropy.
The most widely quoted is Mr.
Buffett's assertion on "The Charlie Rose Show" that "A market system
has not worked in terms of poor people." This drew expectable slings
and arrows. But he was also quoted in the Economist as saying that
"in philanthropy, the most important problems are those which have
already resisted both intellect and money." True. And given how many
newly arriving philanthropic billions from the Gates and other
foundations are about to be launched at these fortress problems, the
issue of what "has not worked in terms of poor people" becomes more
than a political debating point.
Several days ago an article in this
paper noted what might be called a subsidiary union between Mr.
Gates and Bill Clinton to combat HIV/AIDS. The piece noted that Mr.
Clinton represents large-government, G-8-type approaches to the hard
problems. It quoted Richard Holbrooke, a former Clinton janissary
and now head of the Global Business Coalition on HIV/AIDS as calling
the Clinton-Gates relationship "the beginning of what you might call
the first super NGO." But the article also noted that Mr. Gates
tends to be averse to processing his grant money through
politicians. This brings us to the sine qua non of any successful
philanthropic effort--the founder's vision. A good philanthropy, as
when Andrew Carnegie ran his, does what the founder wants, not what
the world says he should want.
If the idea here is that Mr. Gates's
vision will be to put his vast resources behind super NGOs and the
like, then the Gates Foundation will at bottom be an extension of
the existing public-private status quo. Specialists in philanthropy
say that a big foundation--for the Gates Foundation the 5% rule
means outputting $3 billion annually--in time staffs itself with
people whose life experience is spending big money, that is, former
government officials rather than the efficient managers typically
found at, say, Microsoft.
As Mr. Gates knows, he's already in a
private-public "partnership" with most of the G-8 industrialized
nations through the European Union's antitrust office, which on
Wednesday hit Microsoft with a fine of $357 million for not handing
over software codes to its Old Europe rivals. The EU promised
further muggings absent Microsoft's willingness to fund Europe's
social vision. This is about more than one company's business
problems. The most intractable philanthropic problem in the U.S. is
improving the state of K-to-12 inner-city schools, a mess for which
"the market" bears zero responsibility. The public-school
bureaucracies and unions that thwart innovative foundation ideas in
the U.S. are cut from the same mindset that runs antitrust for the
EU or the ministries of poor African nations. Surely many decent
foundation projects "fail" merely for having to pass through this
sieve.
The major challenge in our time for
big-problem philanthropy may be creating a project model that
subverts the public-sector status quo, which, whatever its historic
claims to lifting the poor, now looks paralyzed and exhausted. And
the greatest danger to the new philanthropists is the old siren song
of moral flattery from that same hat-in-hand status quo. As always,
spending money is the easy part.
Mr. Henninger is deputy editor of The
Wall Street Journal's editorial page. His column appears Fridays in
the Journal and on OpinionJournal.com.


Falling store mirror
kills child
3-year-old Sun Valley girl hit in freak accident in Burbank
By Jason Kandel –
Staff Writer – Los Angeles Daily News
July 13, 2006
BURBANK - A 3-year-old Sun Valley
girl died in a freak accident when a mirror at Sears fell off the
wall and landed on her head, authorities said Wednesday. Maria
Victoria Rocha suffered severe head injuries about 12:30 p.m.
Saturday at Sears on Magnolia Boulevard in Burbank, officials said.
Maria, her mother and her grandmother
were in a waiting area adjacent to the dressing rooms when the
mirror, 2 feet by 6 feet, somehow came loose and fell on her, said
Lt. Fred Corral of the Los Angeles County Coroner's Office. She was
later pronounced dead at Childrens Hospital Los Angeles.
"Our thoughts are with the family,"
Sears spokesman Chris Brathwaite said. "This was a very tragic
accident, and I know that our associates at that store were deeply
touched by this." Sears officials were looking into why the mirror
fell.
"We take the safety of our customers
very, very seriously," Brathwaite said. "We're still looking into
how it happened and why it happened." The Rocha family could not be
reached for comment Wednesday. Company officials have tried to get
in touch with the family but have been unsuccessful.
Burbank police ruled the death an
accident, Lt. David Gabriel said. "It wasn't a crime. It was an
accident," he said. "It's very disturbing."
The California Occupational Safety
and Health Administration is not investigating because the agency
only looks into incidents involving employees, spokesman Dean Fryer
said.


Some Leeway for the
Small Shoplifter
By Michael Barraro –
New York Times
July 13, 2006
Wal-Mart refuses to carry smutty
magazines. It will not sell compact discs with obscene lyrics. And
when it catches customers shoplifting — even a pair of socks or a
pack of cigarettes — it prosecutes them.
But now, in a rare display of limited
permissiveness, Wal-Mart is letting thieves off the hook — at least
in cases involving $25 or less.
According to internal documents, the
company, the nation’s largest retailer and leading destination for
shoplifting, will no longer prosecute first-time thieves unless they
are between 18 and 65 and steal merchandise worth at least $25,
putting the chain in line with the policies of many other retailers.
Under the new policy, a shoplifter
caught trying to swipe, say, a DVD of the movie “Basic Instinct 2”
($16.87) would receive a warning, but one caught walking out of the
store with “E.R. — The Complete Fifth Season” ($32.87) would face
arrest.
Wal-Mart said the change would allow
it to focus on theft by professional shoplifters and its own
employees, who together steal the bulk of merchandise from the chain
every year, rather than the teenager who occasionally takes a candy
bar from the checkout counter.
It may also serve to placate
small-town police departments across the country who have protested
what the company has called its zero-tolerance policy on
shoplifting. Employees summoned officers whether a customer stole a
$5 toy or a $5,000 television set — anything over $3, the company
said.
At some of the chain’s giant 24-hour
stores, the police make up to six arrests a day prompting a handful
of departments to hire an additional officer just to deal with the
extra workload.
“I had one guy tied up at Wal-Mart
every day,” said Don Zofchak, chief of police in South Strabane
Township, Pa., which has 9,000 residents and 16 officers. He said
the higher threshold for prosecution “would help every community to
deal with this.”
J. P. Suarez, who is in charge of
asset protection at Wal-Mart, said it was no longer efficient to
prosecute petty shoplifters. “If I have somebody being paid $12 an
hour processing a $5 theft, I have just lost money,” he said. “I
have also lost the time to catch somebody stealing $100 or an
organized group stealing $3,000.”
The changes in Wal-Mart’s theft
policy are described in 30 pages of documents that were provided to
The New York Times, a group backed by unions that have tried to
organize Wal-Mart workers in the United States.
The group said it received the
document from a former employee at the chain who is unhappy with the
new policy.
In interviews, several current and
former Wal-Mart employees said the new shoplifting policy undermines
their work and would, over time, encourage more shoplifting at the
chain.
But Wal-Mart said it would closely
track shoplifters it did not have arrested, and would ask that they
be prosecuted after a second incident. (Under the new policy, it
will also seek the prosecution of all suspected shoplifters who
threaten violence or fail to produce identification, no matter how
much they are trying to steal. Not carrying identification is a
popular tactic among professional shoplifters to avoid arrest.)
“There is not a lot of margin for
success for those intent on making a living stealing from us,” Mr.
Suarez said. “We will put them in jail just as we always have.”
Still, the new policy, which became
effective in March, is in many ways a striking departure from
Wal-Mart traditions. In the past, the company has proudly defended
its aggressive prosecution of shoplifters, saying it helps hold down
prices.
“Other retailers might offset the
cost of shoplifting with higher prices,” a spokeswoman said in a
2004 interview. “But we don’t do that.”
Indeed, Wal-Mart’s zero-tolerance
policy can be traced to its founder, Sam Walton, who tied employee
bonuses to low theft rates at stores. Stolen merchandise, he wrote
in his autobiography published in 1992, the year he died, “is one of
the biggest enemies of profitability in the retail business.”
Over all, American retailers lose
more than $30 billion a year to theft, according to the National
Retail Federation, a trade group.
In the book, “Sam Walton: Made in
America,” Mr. Walton boasted that the amount of merchandise lost to
theft at Wal-Mart was half that of the retailing industry’s average.
With the new policy, though,
employees “are confused,” said a former Wal-Mart employee who worked
in the loss prevention department at a store outside San Jose,
Calif..
“They want to stop shoplifters,” she
said. “They want to do what they are trained to do.”
But if the shoplifter is under 18 or
steals less than $25 worth of products, “they can’t do anything,”
said the former employee, who left the company shortly after the new
shoplifting policy was put into effect and spoke on condition of
anonymity because she said she feared retribution.
Chris Kofinis, director of
communications at WakeUpWalMart.com, said the policy “is a
head-in-the-sand strategy that is far different than what Sam Walton
would ever have wanted, and it’s not clear this is the best strategy
for Wal-Mart workers.”
Mr. Suarez, the Wal-Mart executive,
said there was “overwhelming” employee support for the new policy
because it would more effectively deter theft.
Wal-Mart is not alone in giving
shoplifters some leeway. Its new policy “is consistent with
guidelines many retailers use,” said Joseph J. LaRocca, vice
president for loss prevention at the National Retail Federation.
Retailers, he said, have learned that
prosecuting small shoplifting cases “does not warrant the store
resources or the judicial resources required, given the dollar
amount that was stolen.”
In some cases, loss prevention
executives said, retailers will prosecute only shoplifters who steal
at least $50 or $100 worth of merchandise. The legal costs required
for prosecution, they said, are simply too high. Stores must hire a
lawyer for employees who become witnesses in a trial, for example,
and pay workers overtime to appear in court.
Until now, they said, Wal-Mart was
the exception. “They would arrest somebody for stealing a pair of
socks,” said Chief Zofchak in South Strabane Township. “I felt we
were spending an inordinate amount of time just dealing with
Wal-Mart.”
Since Wal-Mart enforced its new
shoplifting policy, arrests have fallen at the store in Harrisville,
Utah, according to authorities there. But the town’s chief of
police, Maxwell Jackson, still prefers the original zero-tolerance
rule.
“Once the word goes out that there is
a dollar limit,” he said, “there will be more stealing.”


Will J.C. Penney
Shares Lose Fashion?
By Johanna Bennett –
Barron’s Online
July 13, 2006
SINCE THE STOCK HIT a 20-year low in
December 2000, J.C. Penney has morphed from a dreary and doddering
department-store chain into a retail industry darling.
Riding high on the company's
successful turnaround and trendy new image, the stock has jumped
more than 530% since hitting bottom more than five years ago,
trouncing the S&P 500 and leaving rivals in the dust, says Thomson
Financial/Baseline.
But that might be as good as it gets
for J.C. Penney's stock for a while.
With a slowdown in consumer spending
on the horizon and challenges facing the department-store giant as
its tries to pull off an aggressive expansion, there's a good chance
that the stock could languish.
"There are better places to put money
in the retail sector," says Jonathan Armitage, head of U.S.
large-cap equities at Schroder Investment Management. "The company
has done an excellent job and their strategy is smart. But things
are going to get tougher."
Rising interest rates, high gas
prices and a weak housing market are forcing consumers to tighten
their wallets, which has already started to squeeze retail sales.
Same-store sales for the chain stores
in June climbed a tepid 2.6% from June a year earlier. By
comparison, sales rose 5.3% in June 2005 from a year before.
Talk about bad timing. Last year,
J.C. Penney started a five-year growth plan and envisions itself
eventually transforming into the retailer of choice for Middle
America. For now, the company plans to open 250 new stores by 2009,
and boost the profits an average of 16% annually.
"Their strategy is good, but they are
exposed to slowing consumer spending," says Howard Davidowitz,
chairman of Davidowitz & Associates, a national retail consulting
and investment banking firm. "Like a lot of retailers, they will get
squeezed."
Others appear to agree.
In May, Deutsche Bank Securities
downgraded the stock to Hold from Buy, arguing that moderately
priced apparel retailers will get hit hardest. And this week,
Prudential Securities launched coverage at Neutral.
"Middle-income shoppers are more
likely to trade down to lower-price retailers like Target," says
Bill Dreher Jr., an analyst with Deutsche Bank. "Apparel is very
discretionary. Closets are already full after a decade of strong
sales, and apparel is the easiest thing to avoid buying."
Named after its founder, James Cash
Penney, a Missourian who began opening stores in Wyoming and
Colorado over a century ago, J.C. Penney operates 1,021 stores,
hawking apparel, jewelry, housewares and furniture.
Back in the late 1990s, the stores
fell out of style. Marked as a dowdy fashion disaster, the chain
lost market share and profits.
Between 2000 and 2005, J.C. Penney,
whose slogan is "It's All Inside," reinvigorated earnings, improved
operations and spruced up its image with more trendy merchandise,
gaining back customers and profits.
Missteps at Sears and store closings
by Federated Department Stores also helped business. And in June,
same-store sales rose 4.3% from a year earlier, beating
expectations.
"Retail is a contact sport," Chief
Executive Myron Ullman told Barron's Online during a recent
interview. "It is not about just running your own business. You want
to take business away from others."
But these victories are already
reflected in J.C. Penney's stock price. Meanwhile, profit and sales
increases have started to moderate, and now the company faces tough
comparisons to last year.
An advertising campaign launched
earlier this year targets shoppers who still view the 104-year-old
company as a fashion faux pas.
The company is opening more stores
outside shopping malls to boost same-store sales. It plans to cut by
half the time it takes new looks to hit the stores, and add new
brands that are fashionable, or well-priced.
In April, it announced a deal with
cosmetics retailer Sephora to open ministores in J.C. Penney
department stores this fall.
But for investors, "the question is
can they execute," says Schroder's Armitage.
To get merchandise on shelves faster,
contracts will have to be renegotiated with outside suppliers,
Armitage says. Also, as new stores open, the ratio of sales per
square foot (a measure of productivity) could weaken, he added
And a weakening retail-sales
environment "adds another layer of complexity," Armitage says.
Meanwhile, the company must take care
not to alienate its core clientele of shoppers age 35 to 54 with
household incomes of $35,000 to $85,000 looking for good prices.
"J.C. Penney is walking a thin line
as they try to attract more affluent shoppers," says Davidowitz.
"But so do all retailers."
Sure, at 15 times forward earnings,
the stock trades below its five-year median, an 8% discount to its
industry peers, says Baseline.
Yet the stock is changing hands at
price-sales and price-to-book multiples well above five-year medians
and at big premiums to the department-store industry, Baseline says.
Of course, those multiples will look
cheap if J.C Penney pulls its plans off without a hitch. And fans
insist that J.C. Penney's management knows how to execute.
"Our board has made it quite clear
that they are up for a major transformation of the business," says
Ullman, insisting that eventually, J.C. Penney will earn a growth
multiple. "If you can't handle execution risks, you should not be in
retail."
Meanwhile, J.C. Penney often gives
conservative guidance. And if same-store sales exceed the 2%
projected by management, profits could easily exceed expectations.
Still, the months to come will pose a
challenge for retailers. And if consumer spending
continues
to fall, then investors may be left with buyer's remorse.

Sears'
Lacy Ends Tenure With More Than $50 Million
By Jennifer Waters - Dow
Jones Newswires
July 12, 2006
Alan Lacy will end his mostly
troubled tenure at Sears Holdings Corp. (SHLD) later this month with
an exit and stock package worth more than $50 million.
Sears said late Tuesday that Lacy,
the vice chairman of the company, will leave the retail conglomerate
on July 29. He also will give up his seats on the boards of both
Sears Holdings and Sears Canada.
A 12-year veteran of the ubiquitous
Sears Roebuck & Co., Lacy was at the helm when Edward Lampert,
through his controlling stake in Kmart Corp., launched a takeover of
Sears.
Lacy and the Sears Roebuck board
didn't fight the move, which put shareholders in extremely good
financial stead by the time it was completed in March 2005, and in
even better shape today as the value of the old Sears shares has
nearly tripled.
However, Sears Roebuck's stature as
one of America's leading department stores has lost luster and
market share under Lacy, and even more so under Lampert, who is
chairman of Sears Holdings.
Though Lacy was named chief executive
of the combined retailing concern at the time of the acquisition, he
was stripped of the title - and a third of his annual salary - only
six months later. Lampert gave the title to Aylwin Lewis, chief
executive of Kmart, and pared $500,000 from Lacy's wages, to $1
million a year.
Though Lacy's ego may be damaged by
all this, his wallet has not been. According to the Sears Holdings
proxy filed in March this year, a provision to accelerate vesting on
stock-option grants would kick in if he left the company in a 30-day
period after June 30. That day also was when he could buy restricted
shares given to him at the time of the merger.
Here's what Lacy gets: a $7.5 million
exit payment, the ability to vest 200,000 options priced at $131.11,
and 75,000 restricted shares becoming unrestricted. Sears shares
closed Wednesday at $148.37. Coupled with an estimated $27 million
he made on his options in the old Sears ahead and at the time of the
acquisition, he has about $50.4 million.
But it could be even more. The
200,000 options accelerated don't have to be exercised for three
years, if Lacy chooses to wait and the stock rises appreciably. He
also has straggler options still out there with later vesting dates,
as well as other restricted stock that won't vest until next year
and beyond.


Sears
Vice Chairman to Get $50M Exit, Stock Package
ASSOCIATED PRESS
July 13, 2006
SAN FRANCISCO (AP) - Sears vice
chairman Alan Lacy will end his tenure at the company later this
month with an exit and stock package worth more than $50 million.
Sears Holdings Corp. said late
Tuesday that Lacy, the vice chairman of the company, will leave the
retail conglomerate on July 29. He also will give up his seats on
the boards of both Sears Holdings and Sears Canada.
According to Sears' proxy filed in
March, a provision to accelerate vesting on stock-option grants
would kick in if Lacy left the company in a 30-day period after June
30. That day also was when he could buy restricted shares given to
him at the time of the merger.
Here's what Lacy gets: a $7.5 million
exit payment, the ability to vest 200,000 options priced at $131.11,
and 75,000 restricted shares becoming unrestricted. Sears shares
closed Wednesday at $148.37. Coupled with an estimated $27 million
he made on his options in the old Sears ahead and at the time of the
acquisition, he has about $50.4 million.
But it could be even more. The
200,000 options accelerated don't have to be exercised for three
years, if Lacy chooses to wait and the stock rises appreciably. He
also has straggler options still out there with later vesting dates,
as well as other restricted stock that won't vest until next year
and beyond.
A 12-year veteran of the ubiquitous
Sears Roebuck & Co., Lacy was at the helm when Edward Lampert,
through his controlling stake in Kmart Corp., launched a takeover of
Sears.
Lacy and the Sears Roebuck board
didn't fight the move, which put shareholders in extremely good
financial stead by the time it was completed in March 2005, and in
even better shape today as the value of the old Sears shares has
nearly tripled.
However, Sears Roebuck's stature as
one of America's leading department stores has lost luster and
market share under Lacy, and even more so under Lampert, who is
chairman of Sears Holdings.
Though Lacy was named chief executive
of the combined retailing concern at the time of the acquisition, he
was stripped of the title -- and a third of his annual salary --
only six months later. Lampert gave the title to Aylwin Lewis, chief
executive of Kmart, and pared $500,000 from Lacy's wages, to $1
million a year.


Lacy jumps into
$12.6 million parachute
By Susan
Chandler - Tribune staff reporter – Chicago Tribune
July 12, 2006
He is leaving but not empty-handed.
Alan Lacy, vice chairman of Sears
Holdings Corp. and the man who sold Sears, Roebuck and Co. to Kmart
Corp., resigned Tuesday, triggering a range of "golden parachute"
provisions in his contract worth more than $12.6 million.
His exit, which will officially occur
on July 29, came as little surprise.
Such alliances between old and new
management at merged companies are inherently unstable, management
experts say. And Lacy, who had hoped to run Sears in partnership
with Kmart Chairman and hedge fund operator Edward Lampert, quickly
found out that his services were not highly valued.
In September, six months after the
Sears/Kmart deal closed, Lampert took the title of Sears Holdings
chief executive away from Lacy and gave it to Aylwin Lewis, a
fast-food executive he had hired only a year earlier to be CEO of
Kmart Holdings Corp.
Lacy's bonus and salary were cut, and
he was put in charge of Sears' Canadian operations while Lampert
assumed direct responsibility for key areas such as merchandising
and marketing.
It was a big comedown for Lacy, who
was named the 13th CEO of Sears in Sept. 2000.
During his time at the helm Sears'
sales declined for four consecutive years and Wall Street complained
about a lack of a growth strategy.
"He very seldom made a number, and he
lost credibility with Wall Street. There also were questions whether
he extracted the maximum price for Sears given the value of its real
estate and key brands," said Howard Davidowitz, chairman of
Davidowitz & Associates, a retail consulting and investment banking
firm in New York City. "But in the end, I think Alan Lacy did what
was in the interest of shareholders. He sold the company and the
shareholders came out OK."
Shares in the old Sears were trading
in the mid-$30s before the merger was announced in November 2004.
Those shares are worth about $78 today based on the conversion ratio
at the time of the merger.
Sears Holdings closed at $156.45 per
share Tuesday.
Others have judged Lacy much more
harshly. Many former Sears executives and employees believe Lacy
handed over the 120-year-old company to Lampert because he was
unable to turn it around. Since Lampert has been running the
company, Sears' market share has declined at an even faster pace,
thousands have lost their jobs and benefits have been pared.
In a press release Lampert thanked
Lacy for "his many contributions to the company" and praised him for
recognizing that the Sears-Kmart merger "would be a powerful
opportunity to significantly improve the strategic and financial
position of both franchises."
In the same statement Lacy said he
remains convinced the merger "provides a greater opportunity for
growth and prosperity than either company would have had
independently. I'm excited about the future of Sears Holdings and
what it can achieve."
Lacy's departure was foreshadowed in
his original employment agreement with Sears Holdings, which gave
him a window in July 2006 to accelerate the vesting of stock options
if he left the company during that 30-day period.
Lacy's demotion would have allowed
him to trigger a similar provision nine months ago, but back then
Sears Holdings' stock was trading around $131 a share, close to the
strike price of Lacy's options. That means he would have earned
little or no profit from exercising them.
So Lacy chose to stick around, hoping
that Sears Holdings' stock price would rise. It did.
As part of his package Lacy is
entitled to a $7.5 million exit payment, according to Sears
Holdings' 2006 proxy. He also will take home a profit of $5.1
million if he exercised his options at Tuesday's closing price,
although he has three years to make that decision.
On top of that, Lacy's 75,000 shares
in Sears Holdings' restricted stock vested June 30. Those shares are
worth about $11.7 million at current prices. Lacy also reaped an
estimated $27 million when his options in the old Sears vested at
the time of the merger, putting his take from the deal at around $51
million.


Shakeup at Sears
By Sandra Guy –
Business Reporter – Chicago Sun-Times
July 12, 2006
Alan J. Lacy, the 52-year-old
chairman of Sears Holdings and former Sears Roebuck CEO, is leaving
the company at month's end with extra millions of dollars and a
legacy of having sold Sears to Kmart.
He will resign by July 29 and will
also depart from the board of Sears Holdings, the company created
when Kmart bought Sears for $12.3 billion in March 2005, and from
the board of Sears Canada.
Lacy will leave the Hoffman
Estates-based retailer within a 30-day window that lets him take an
extra $7.5 million in cash on top of $5.1 million worth of stock
options that vest when he leaves. He had already received $11
million in restricted shares plus $20 million in previously uncashed
stock options that vested after Kmart's takeover of Sears.
Lacy was unavailable for comment but
said in a statement that he is proud of what he accomplished during
his 12-year tenure at Sears, including five years as CEO of Sears
Roebuck. Sears Chairman Edward S. Lampert took the CEO title away
from Lacy last September and put him in charge of an increasingly
messy takeover of minority shareholders of Sears Canada.
"I'm convinced the merger of Sears
and Kmart provides a greater opportunity for growth and prosperity
than either company would have had independently," Lacy said in the
statement.
Lampert thanked Lacy for his service
and said, "As vice chairman, he's been focused on the integration of
Sears and Kmart as well as his responsibilities as chairman of the
board of Sears Canada, which has seen its stock price double since
he was named to that post."
Lacy, who called himself a
"small-town Southerner" from Cleveland, Tenn., when he took the
CEO's job in October 2000, vowed to reinvent the dowdy mass
merchandiser into a clicks-and-bricks operation that fulfilled
customers' lifestyle needs.
He tried everything from installing
central cash registers to buying -- critics said overpaying for --
Lands' End's preppy apparel, to building off-mall Sears Grand
mega-stores, but he never managed to reverse years of sales
declines.
Lacy, who had served as president of
Sears' credit department, also oversaw a meltdown in Sears'
credit-card business that led the company in October 2002 to
increase its allowance for future uncollectible debts by $189
million. Sears sold its credit-card division to Citigroup for $3
billion in November 2003.
Retail expert Howard Davidowitz said
despite Lacy's missteps, he enriched Sears' shareholders in the end.
"Selling the company was the right
thing to do for the shareholders," said Davidowitz, chairman of
Davidowitz & Associates, a New York retail consulting and investment
banking firm.
Sears' shares leaped to a six-month
high on March 15, after the retailer reported its profits exceeded
analysts' estimates because of cost-cutting and fewer markdowns at
Sears stores. The stock ended the day Tuesday at $156.45, up $3.66,
or 2.4 percent.
Sources said Lacy intends to team up
with private-equity players who could install him as interim CEO of
a company targeted for a takeover. He could make another killing in
pay and stock options by doing so, the sources said.


Sears Holdings Vice Chairman Alan Lacy to Leave Company at End of
Month
Sears
Holdings News Release
July 11, 2006
HOFFMAN ESTATES, Ill., July 11 /PRNewswire-FirstCall/
-- Sears Holdings Corporation (Nasdaq:
SHLD) today announced that Alan Lacy, vice chairman of
Sears Holdings, has decided to leave the company effective
July 29, 2006.Mr. Lacy will also resign from the boards of directors
of Sears Holdings and Sears Canada at that
time.
"I want to thank Alan for his many
contributions to the company," said Sears
Holdings Chairman Edward S. Lampert. "Under Alan's leadership,
Sears, Roebuck and Co. took the steps
necessary to create a more competitive
company.
Most importantly, he recognized that
the merger of Sears and Kmart would be a
powerful opportunity to significantly improve the strategic and
financial position of both franchises."
"I also want to thank Alan for his dedication to Sears
Holdings," Mr. Lampert added. "He took on
the important role of vice chairman last
September, when we both recognized the need for a more efficient
organization structure and yet wanted the recently merged
companies to continue to benefit from
Alan's knowledge and judgment.
As vice chairman,
he's been focused on the integration of Sears and Kmart as
well as his responsibilities as the
chairman of the board of Sears Canada, which has
seen its stock price double since he was named to that post."
Mr. Lacy commented, "I am proud of
what we've accomplished. We have faced
many challenges and yet have been able to significantly change the
face of Sears and create significant value for shareholders.
In doing so, I have been deeply impressed
by and grateful for the dedication and
capability shown by our associates during this period of rapid
change. I'm convinced the merger of Sears
and Kmart provides a greater opportunity for
growth and prosperity than either company would have had
independently. I'm excited about the
future of Sears Holdings and what it can achieve."
Prior to being named Sears Holdings'
vice chairman, Mr. Lacy served as chief
executive officer for Sears Holdings Corporation and before that he
served as chief executive officer for Sears, Roebuck and Co.
beginning in October 2000. In December
2000, he also was named chairman of the board of
directors of Sears, Roebuck and Co.
Mr. Lacy joined Sears as senior vice
president, finance in 1994 and became executive vice
president and chief financial officer the
following year. He was appointed president, Sears
Credit in 1997 and served as president, Services before
becoming CEO.


First Green Group Opens Near Wal-Mart To Advise Retailer
DOW JONES NEWSWIRES
July 11, 2006
BENTONVILLE, Ark. (AP)--The greening
of Wal-Mart Stores Inc. (WMT) will get another push when the first
national environmental advocacy group opens an office near the
headquarters of the world's biggest retailer.
Environmental Defense said Tuesday it
plans to base a project manager in Bentonville later this year.
Hundreds of Wal-Mart suppliers have set up offices over the years to
nurture closer ties with the retailer, but no advocacy groups yet,
according to local business experts.
The group is one of several
environmental organizations that have been working with Wal-Mart on
a host of changes under a green initiative launched last year by
Chief Executive Lee Scott.
On the eve of a visit to a Wal-Mart
environmental conference by former vice president and anti-global
warming campaigner Al Gore, Environmental Defense said it believes
Wal-Mart has taken credible steps.
"We think their actions demonstrate
they are serious about sustainability and the environment," said
Environmental Defense Executive Vice President David Yarnold.
"Being geographically close to
Wal-Mart will increase the number of opportunities to advise them on
environmental issues," Yarnold told The Associated Press.
Wal-Mart had no comment on
Environmental Defense's move.
Started in 1967 as the Environmental
Defense Fund, the group's efforts include partnering with major
corporations to improve their environmental practices in ways that
make business sense, including helping FedEx Corp. (FDX) introduce
hybrid-electric delivery trucks that cut fuel use and greenhouse gas
emissions by one-third. It says it accepts no donations from its
corporate partners.
In Wal-Mart's case, Environmental
Defense was one of several groups Wal-Mart contacted in early 2005
to help formulate a green policy unveiled by Scott last October.
Under that plan, Wal-Mart set goals of using 100% renewable energy,
creating zero waste and selling more products that sustain the
environment.
Gwen Rutta, director of corporate
partnerships at Environmental Defense, said her group advised the
company on most of those goals and has been part of several of 14
issue groups set up by Scott to pursue changes.
Wal-Mart founder Sam Walton's
grandson, Sam R. Walton, is on the board of trustees of
Environmental Defense, but the group said he was not involved in the
Wal-Mart project and recused himself whenever it came before the
board.
Wal-Mart is taking the environmental
offensive at a time when it is under attack from organized labor and
other groups for its business practices, including employee pay and
health benefits.
Rutta says Wal-Mart can potentially
have a major environmental impact because of its influence over the
roughly 60,000 companies it buys from. As the world's largest
retailer, environmental standards it sets for suppliers can spread
throughout the industry as suppliers compete to gain space on
Wal-Mart's shelves.
"We've come to believe through
experience that you really can create environmental progress by
leveraging corporate purchasing power. And who's got more corporate
purchasing power than Wal-Mart?" Rutta said.
Rutta said she hoped a presence near
Wal-Mart would help her group take part in more meetings, without
the need to fly in from its offices in New York, California and
elsewhere, and participate more directly in decision making.
"Opening up this office in
Bentonville is the most efficient way to work with them," Rutta
said.
Rutta said Wal-Mart has made a
credible start toward its longer-term environmental goals by rapidly
making a number of changes in daily operations.
For example, the company told drivers
of its 7,000 trucks to stop idling while they load and unload,
reducing fuel consumption, and it replaced standard lighting in its
nearly 4,000 U.S. stores with more efficient bulbs.
Wal-Mart also is selling more organic
food and organic cotton clothing, which reduces pesticide use by
growers, and it started a three-year program to improve the
environmental standards of all the fleets it buys wild ocean fish
from.
"By challenging itself and its supply
chain, we really believe that Wal-Mart can create a race to the top
for environmental benefits," Rutta said.


Sears Holdings Vice Chmn Alan Lacy
To Leave Company At End Of Month
The Wall Streeet
Journal Online Dow Jones Newswires
July 11, 2006
Sears Holdings Corp. (SHLD) said Vice
Chairman Alan Lacy is resigning, effective July 29, and will also
step down from the boards of the company and Sears Canada at that
time.
A Sears spokesman said Lacy, 52 years
old, has been vice chairman since the company's merger with Kmart in
March 2005.
The spokesman declined to comment on
the reason for Lacy's resignation and couldn't disclose if a
replacement would be named.
Hoffman Estates, Ill., Sears Holdings
is the nation's third largest broadline retailer.


Sears
agrees to settle 10-year-old disability suit
Bloomberg News –
Daily Herald – Suburban Chicago
July 11, 2006
Sears, Roebuck and Co., the largest
U.S. department store chain, has agreed to pay $150,000 to settle a
lawsuit over the company’s employment practices for disabled
workers, the U.S. Equal Employment Opportunity Commission said.
District Judge Charles R. Norgle in
Chicago entered a consent decree in the decade-old suit. The action
settled the government’s claim that Sears, a unit of Sears Holdings
Corp., based in Hoffman Estates, discriminated against a sales clerk
in violation of the Americans With Disabilities Act.
The retailer was accused of refusing
to provide a lingerie saleswoman in its store in Calumet City with a
reasonable accommodation for medical conditions that kept her from
walking more than short distances. After Sears refused to
accommodate her, the employee gave up her job, the EEOC said.
The suit was twice thrown out by a
lower court. The Seventh U.S. Circuit Court of Appeals reinstated
the case for a second time in August 2005.
The Americans With Disabilities Act
requires employers to find ways to accommodate disabled workers. The
EEOC sued Sears in November 2004 for discriminating against workers
who spend more than a year on disability leave.


Retailers want a
place in your wallet
By Jayne O'Donnell,
USA TODAY
July 10, 2006
SOME OF THE LATEST DEALS
• Lord & Taylor. Offers 15% off the
first purchase with new cards and special sales.
• Old Navy, Gap and Banana Republic. Offers 10% off the first
purchase for new card holders, a $10 gift card for every $200 spent
and free shipping on purchases of $50 or more that are charged.
• Circuit City. Promotes its Visa card, which helps consumers
accumulate "rewards" points that go toward certificates for store
merchandise. Card holders also are eligible for any special
no-interest-financing deals in effect instead of the rewards points.
• Ann Taylor. Offers 10% off the first purchase when a new account
is opened and notices of special offers for card holders.
• Barnes & Noble. Touts several perks with its co-branded
MasterCard: a $25 gift card, a 5% credit every time you use the card
and a "reward" point for every dollar spent outside of Barnes &
Noble. When you reach 2,500 points, you get another $25 gift card.
The latest lures to open store credit
card accounts can certainly be alluring. And there's no shortage of
offers. Determined dealmakers on any given day could enjoy myriad
special offers and have wallets full of store cards — ranging from
Barnes & Noble to Macy's to Best Buy — to show for it.
But should they? Even the top lawyer
for the National Retail Federation cautions against making too much
merry with all the promotional deals for store credit cards.
"It would be a disservice to tell
people to load up their wallets," says Mallory Duncan, NRF's general
counsel and senior vice president. "People should balance their
entire card portfolio carefully. Only take cards with genuine value
to you as a customer."
What the stores
get
So what's all the promoting about?
Duncan says stores are "looking at
all sorts of alternatives to keep down the ever-increasing
Visa-MasterCard fees." Visa and MasterCard charge a fee equal to 2%
of every transaction, which will cost retailers up to $26 billion
this year, he says. When stores offer cards that are co-branded with
Visa or MasterCard, they save some money in fees. When they offer
their own cards, they avoid the fees completely.
"The cost of accepting other cards is
so great that retailers can provide very significant benefits to
consumers if they are willing to use their cards," Duncan says.
Sarah Henry, a retail analyst at
Sovereign Asset Management, follows Target, which offers a Target
Visa card. She says the card allows Target to track its customers'
spending habits, ensure customers aren't being mistreated by a bank
and use the profits to help smooth earnings.
Retailers are also using the cards to
build customer loyalty, which Home Depot credit services director
Spencer Allen is quick to acknowledge.
Home Depot has a regular six-month,
no interest or payments promotion for new or existing Home Depot
credit card holders. A few times a year, the home-improvement chain
also promotes a 12-month version of the offer, in part to attract
new card holders.
"More new cards creates more loyalty
and it creates 'future spend,' " Allen says. "The vast majority of
people who open up an account, continue to spend."
Pros and cons
Consumers need to take into account
both the pros and cons of accepting a store credit card:
• Having too many store credit cards
can hurt your credit, and they don't help your credit as much as
bank cards.
Linda Sherry, director of national
priorities for the non-profit group Consumer Action, recommends that
customers steer toward bank cards or co-branded retail cards that
are issued with Visa or MasterCard because they are rated higher in
credit scores. "In some cases, having too many store credit cards
can pull your credit score down," Sherry says. "If you're really
good with credit card management ... (and) trying to get the
discount, pay the first bill and call and close the account."
Sherry also recommends that consumers
simply wanting to take advantage of discounts open store credit
cards only when making big-ticket purchases.
• As with any financial deal, you
need to read the fine print closely on store credit card offers.
Like Sherry, Allen warns balances as
part of no-interest/no-payment offers have to be paid off by the
time the deal expires or consumers are hit with back interest. But
Allen says many customers are happy to put purchases ranging from
gas grills to $50,000 kitchens on their Home Depot card and get a
year to pay without penalty.
• Store cards tend to have higher
interest rates, but customers who are late with store card payments
may be treated more leniently than those late with bank card
payments.
Duncan says the actual interest
payments tend to be lower because consumers typically carry smaller
balances on store cards. "They aren't revolving $10,000 for the rest
of their lives," he says. Also, he notes, because retailers want you
to pay your card down so you will buy more, they typically require
that more of the balance be paid off each month than a bank card.
Although she has store credit cards
for Macy's, Nordstrom, J.C. Penney and Kohl's, Denda Martino of
Columbus, Ohio, gets the most use out of her Kohl's card. A 10%
discount persuaded her to sign up, but the special shopping dates
and discounts for card holders bring her back. "I do a lot of my
shopping at Kohl's during those periods of extra discounts," Martino
says.
For bigger spenders, Neiman Marcus'
loyalty rewards program, called InCircle, increases the chance
customers will charge purchases — and lots of them — on their
Neiman's cards. To further boost card usage, Neiman's accepts only
its own card and American Express, not Visa or MasterCard.
Neiman's card holders are eligible to
participate in and receive rewards through InCircle after they spend
$5,000 on their cards. Once they charge $40,000, customers can
receive rewards including a Sony flat-screen TV.
But at seven figures, the rewards
really get impressive: Spend $5 million and you can have a private,
in-home concert by jazz trumpeter Chris Botti.


Many Americans retire years before they want to
When it comes to retirement, 59 is the new 65
By Sandra
Block and Stephanie Armour - USA TODAY
July 10, 2006
Richard Rocco, 60, of Voorhees, N.J.,
planned to work as a sales representative until age 65. It hasn't
quite worked out that way.
In January 2005, Rocco's employer, a
graphics arts company, downsized and cut his position. Despite 27
years of sales experience, Rocco couldn't find a job. Employers
“could get college guys for less than half of what I wanted to work
for,” he says.
Rocco, who's single, says he couldn't
afford to retire. So he used his 401(k) savings and home equity to
buy a PostNet franchise, which provides printing and graphics
services. He enjoys running his own business, but the hours are
long. Rocco puts in about 12 hours a day and has yet to draw a
salary. He's living off his savings until his business gets off the
ground.
Rocco's story could serve as a
cautionary tale for boomers who think they'll be able to fill the
gaps in their retirement savings by working longer in their current
jobs. It also illustrates the challenges for those who assume they
alone will determine exactly when they'll retire.
The stark reality is that most of
today's middle-age workers who want to continue working after 60 or
even 65 will need to find a new source of income. While nearly half
of baby boomers expect to work past 65, only 13% of current retirees
surveyed this year by consulting firm McKinsey & Co. actually worked
until that age. Forty percent of current retirees were forced to
stop working earlier than they had planned, the survey found. The
average age when current retirees left the workforce: 59.
Boomers have a financial incentive to
work past 65. Older boomers can't receive full Social Security
benefits until 66 or later; those born in 1960 or later aren't
eligible until 67. Individuals can start taking partial Social
Security benefits at 62, but if they do, they'll continue to receive
a reduced amount for the rest of their lives.
As of 2005, just 60% of 60-year-olds,
32% of 65-year-olds and 19% of 70-year-olds were employed, according
to the Bureau of Labor Statistics. Current retirees cited two
primary reasons for quitting sooner than planned:
•Illness. About 47% of current
retirees who retired earlier than planned were forced to stop
working because of health problems, according to McKinsey & Co.
Less-affluent retirees were far more likely to cite health problems
as the reason for forced retirement than higher-income workers were,
the study found. “At lower-income levels, many of these people have
jobs that require physical labor,” says David Hunt, a senior partner
at McKinsey. As they age, some are no longer able to handle the
demands of their jobs, he says.
•Unemployment. Forty-four percent of
current retirees who retired earlier than planned blamed job loss or
downsizing. Unemployment was the most frequently cited reason for
early retirement among retirees with more than $250,000 in
investments, the McKinsey study found. “Even at reasonably high
levels of pay, if you're laid off when you're 53 or 54, it's much
harder to get retrained and back in the workforce,” Hunt says.
Frank Baker, 57, learned three years
ago that his company was laying him off after more than 12 years as
a technology consultant. But to get $20,000 in severance, he says,
he was asked to train his cheaper — and younger — replacement.
“I was one of the highest-paid guys,
and then I found myself out interviewing for jobs and being
interviewed by people in their late 20s,” says Baker, who now works
as a consultant and who believes his age hurt his ability to find
new jobs at the same pay scale.
To test whether age bias is real or
imagined, researcher Joanna Lahey sent out about 4,000 résumés to
firms in Boston and St. Petersburg, Fla., and measured response
rates from employers. The results: A younger worker is more than 40%
more likely to be called for an interview than a worker 50 or older,
according to the 2005 study done through the Center for Retirement
Research at Boston College.
Another sobering statistic: The
average period of unemployment in 2005 was 24.1 weeks for job
seekers 55 and older, compared with just 17.8 weeks for those under
55, a report by AARP found.
“It's a huge issue, and it really
comes down to, ‘How do I, the established job seeker who is 50-plus,
how do I establish my differential advantage so it distinguishes me
from my younger counterpart?' ” says Damian Birkel, a career
counselor and founder of Professionals in Transition, a support
group for the jobless in Greensboro and Winston-Salem, N.C.
Some frustrated late-middle-age
workers have filed age-bias claims.
The federal Equal Employment
Opportunity Commission collected nearly $78 million in settlements
involving age-discrimination charges in fiscal year 2005, the most
since at least 1992, when the agency took in $57 million. The EEOC
received 16,585 charges of age discrimination in fiscal 2005 and
resolved 14,076 similar claims.
Nearly 90% of executives are worried
they may soon be discriminated against because of their age, and
more than 60% believe age discrimination has become more widespread
in the past five years, according to a 2005 survey by ExecuNet, a
job search and recruiting network. Most believe age becomes a factor
at ages even below 50. About three in 10 executives fear that age
bias could force them into retirement.
David Ulfik, 55, of Oxford, Ga., who
sells analytical instruments, says the concept of retirement has
shifted drastically since his father retired a generation ago. He's
had seven different jobs since turning 40.
When prospective employers check his
résumé, Ulfik says, “They see this guy is 55, and they're
apprehensive. You see these old-timers at Wal-Mart. Are they there
because they want to be or because they have to?”
He adds, “I think there will always
be jobs for seniors who want to remain in the workplace. Whether
they are jobs that they want to work remains to be seen.”
Frustrated by the dearth of good
jobs, older workers are increasingly becoming independent
contractors or starting their own businesses.
Among workers 50 and older, 16% are
self-employed vs. 10% for the overall workforce, according to a 2004
AARP study. About one-third of older self-employed workers started
their businesses after 50, AARP said.
Self-employment allows older workers
to put their years of experience to use. It usually also offers more
flexibility than a traditional job. Fifteen percent of self-employed
workers 51 and older reported having a health condition that limited
the type of work they could do, compared with 8% of salaried workers
in that age group.
Still, older workers who start their
own businesses face a serious challenge: finding health insurance.
Only 13% of private-sector employers offer health benefits to
retirees. Medicare doesn't kick in until 65. Private insurance
policies are expensive for older individuals. And some older workers
can't buy insurance at any price.
That's what Richard Rocco discovered
after he lost his job. Otherwise healthy, Rocco was unable to buy a
private insurance policy because he has high blood pressure. He
maintained his insurance coverage for a while through COBRA (the
Consolidated Omnibus Budget Reconciliation Act). COBRA lets workers
keep their former employer's group coverage for up to 18 months. But
to keep the coverage, Rocco had to pay $500 a month.
After starting his business three
months ago, Rocco was able to buy a group policy for himself and his
sole employee. The cost: about $1,000 a month.
Some analysts, though, see cause for
hope. They think job opportunities for older workers will increase
as boomers retire in large numbers.
Employers are expected to face a
skills shortage in coming years, and baby boomers provide a varied
and experienced labor pool. Over the 2004-14 decade, total
employment is projected to rise by 18.9 million jobs, or 13%. Over
the previous decade (1994-2004), total employment grew at the same
annual rate and rose by 16.4 million jobs, according to the Labor
Department.
Tim Driver, CEO of Wellesley,
Mass.-based RetirementJobs.com, a job service for mature workers,
says he's optimistic that employers facing skills shortages will
eagerly welcome experienced workers. While age can be a liability,
he says, it can also be an advantage.
“If you are an employer and your
customer base is getting old, you're much better off having older
employees relate and sell to that customer,” Driver says.
“Historically, you'd never use retirement and jobs in the same
sentence. Now, it's an everyday expression.”
In addition, boomers are more
educated than previous generations and more likely to hold
white-collar jobs. “For them, the odds of having to retire early
because of health problems are less than for somebody who has been
doing physical work,” says John Rother, policy director for AARP.
But there are also major hurdles.
More experienced workers command fatter salaries, which some
employers will be loath to pay. They're also more likely to have
health problems, which place greater demands on company-provided
health benefits.
AARP, which advocates on behalf of
older Americans, disputes the notion that older workers are more
expensive. A 2005 study conducted by Towers Perrin for AARP contends
that the additional cost of retaining workers 50 and older is
modest, ranging from zero to 3% a year. Those costs are much lower
than the cost of hiring and training new employees, the study said.
The study was based on an analysis of four industries — energy,
financial services, health care and retailing.
The study acknowledged, though, that
companies are slow to adapt to an aging workforce. Instead of
tapping this labor pool, employers may turn more to outsourcing or
push for relaxed immigration rules to fill hiring needs, says Sara
Rix, a senior policy officer at AARP. “Things are changing, and more
and more (companies) will turn to older workers,” Rix says. “But age
discrimination does rear its ugly head. If you leave the labor
force, getting back is difficult. Bagging groceries may be all you
get.”
Larry Yoder says he feels lucky. At
62, the Kansas City, Mo., salesman, who provides books to stores, is
one of the oldest on the sales force. He says his employer values
his experience. “I'm the old man on the sales force,” Yoder says. “I
can't do what I used to do, but you do what you can do. (Travel) is
a killer on you physically.”
He says friends in his age bracket
haven't fared as well. Many say they want or need to stay employed
after they hit retirement age. But there's a palpable fear that
well-paying jobs may not exist for them then.
“There's no sense of retirement like
my parents had,” Yoder says. “You work 'til you drop. I hear a lot
of fear that their bosses are going to let them go.”


Lacy at crossroads with options
Sears' vice chairman must quit to cash in
By Susan Chandler -
Tribune staff reporter – Chicago Tribune
July 10, 2006
Twenty days and counting. That's how
long Alan Lacy has to accelerate the vesting of 200,000 stock
options in Sears Holdings Corp., a move that would provide him with
a profit of about $4.3 million at the retailer's current stock
price.
But there's a catch.
Lacy, Sears Holdings' vice chairman,
has to leave the Hoffman Estates-based company. According to the
amended terms of Lacy's contract, the options will vest on an
expedited basis "if he elects to terminate his employment in the 30
days following June 30, 2006."
There is strong financial incentive
for Lacy to depart.
Sears Holdings' stock is trading
around $153 a share, significantly above the options' strike price
of $131. If he doesn't leave during July, the options will continue
to vest at regular intervals during the next three years, putting
his potential gain at risk over an extended period of time.
There may be an ego component at play
as well. In September, Lacy was demoted and lost the chief executive
title at Sears Holdings, the retail giant that had been formed only
six months earlier by the merger of Sears, Roebuck and Co. and Kmart
Holding Corp. His pay was cut from $1.5 million to $1 million a
year.
Even so, the Sears-Kmart merger has
paid off handsomely for Lacy.
At the time of the merger, he
received an estimated $27 million before taxes from cashing out his
options in the old Sears. He also was awarded 75,000 shares in
restricted stock in Sears Holdings. Those shares vested June 30 and
are worth about $11.5 million before taxes. That puts Lacy's
potential payout from the deal, including the new options, in the
neighborhood of $43 million.
According to several people who know
Lacy well, he intends to use his Sears' proceeds to become a private
equity investor.
Sears Holdings declined to comment on
Lacy's plans, and Lacy could not be reached for comment.
"I won't speculate on whether he will
or won't exercise his rights under his contract. He has given no
notice to that effect," said Sears Holdings spokesman Chris
Brathwaite.
The pay cut and reduction in
responsibilities were events that could have allowed Lacy to depart
with a hefty severance package, according to Sears' regulatory
filings.
Lacy's decision to stay on since the
demotion likely was related to Sears Holdings' stock price. It was
hovering in the high $120s and low $130s in early September, close
to the $131.11 strike price on his options, making them worth little
or nothing. The options give Lacy the right to buy a certain stock
at the "strike price," allowing him to profit from the difference
between the strike price and the current market price.
Instead, Lacy bought himself nine
more months for Sears Holdings' stock price to come back, and it has
paid off. Prone to big price swings, Sears Holdings jumped almost
$18 a share, to near $156 on May 18, the day the company's
first-quarter results handily beat Wall Street estimates. It went on
to hit a new 52-week high of $167.95 in early June. The stock has
since drifted back into the $150s, closing Friday at $152.80.
If he doesn't take advantage of the
window, it means Lacy expects Sears Holdings shares will be worth
much more in the future, compensation experts said.
Corporate compensation expert Paul
Hodgson is critical of accelerated vesting of options as a form of a
"golden parachute" that benefits outgoing executives at the expense
of shareholders. In Lacy's case, the parachute is configured to let
him pull the ripcord if he wants.
"Those equity awards were granted to
measure performance over the long term and also to be a retention
tool. If they vest early, they have done neither of those things,"
said Hodgson, a senior research analyst with The Corporate Library,
a corporate governance research group. "It's a waste of shareholder
resources."
But Charles Elson, director of the
John L. Weinberg Center for Corporate Governance at the University
of Delaware, isn't bothered much by the Sears situation because of
the large controlling stake held by Sears Holdings Chairman Edward
Lampert, the hedge fund operator who engineered the Sears-Kmart
merger.
"The fact that half of whatever is
paid will come out of Mr. Lampert's pocket means it was reasonably
negotiated. It's very different from directors giving someone a
golden goodbye," said Elson.
If Lacy does leave, it wouldn't be
particularly disruptive to Sears, retail experts say. The impact
would be "zero," said Howard Davidowitz, chairman of Davidowitz &
Associates, a retail consulting and investment banking firm in New
York City. "I think he is expected to leave."
Under the current structure, Lampert
runs the show with key areas such as merchandising and marketing
reporting directly to him. Lacy's main responsibility is shepherding
the buyout of minority shareholders in the firm's Sears Canada unit.
This week, the proposed buyout ended
up before the Ontario Securities Commission after dissident investor
William Ackman accused Sears Holdings of using coercive techniques
to round up votes, and Sears Holdings accused Ackman and others of
illegally colluding to stop the transaction.
The fight started in December after
Sears Holdings declared its intention to buy the 46 percent of
shares in Sears Canada that it didn't own. In February, it offered
$16.86 per Sears Canada share, less than the $19 to $22.25 fair
market value set by an outside firm hired by Sears Canada's
independent directors. After shareholders squawked, Sears Holdings
raised the price to $18 and continued to add to its share holdings.
Shares in Sears Canada closed Friday
at $19.45 per share, up $1.25..


A more assuring place of business
Allstate's new office concept has consumers and agents in mind
By Becky Yerak -
Tribune staff reporter – Chicago Tribune
July 9, 2006
In an undisclosed location in a
Chicago suburb, the humble insurance agent's office is getting a
makeover.
As advertising spending by insurers
reaches unprecedented levels, one of the ways that Northbrook-based
Allstate Corp. is looking for an edge is to revamp the usually
nondescript office where consumers go to pay their bills or shop for
new coverage.
Doing quantitative consumer research
and using a design consultant that has worked with such clients as
Block 37, the Gap, and MGM Mirage, Allstate has designed an "office
of the future" that it hopes the exclusive Allstate agents running
12,000 company-branded locations in North America will want to
adopt.
It includes stronger branding
elements intended to draw in passersby. Prominent glass walls are
meant to evoke openness and transparency. A children's play area
goes beyond the usual fire-safety coloring books to include
hand-held DVD players so distracting can-we-go-now pleas are kept to
a minimum as mom tries to figure out her homeowner's policy.
"Only 22 to 25 percent of our
customers walk into the office. But as relationships become more
important--particularly as Allstate does more on the financial
side--if you're going to walk into an office and hand somebody a
$25,000 check, you want it to look nice," Chief Marketing Officer
Joseph Tripodi said in a recent interview. "You don't want it to be
lawn furniture."
Even as shopping for insurance online
becomes more important, Allstate isn't the only insurer
experimenting with new retail programs.
Since December, Columbus, Ohio-based
Nationwide Insurance has opened five locations called "Nationwide
Stores," which have more of a look and feel of a trendy boutique
than a typical insurance office. Nationwide has two stores in
Columbus, and one each in Allentown, Pa., Hartford, Conn., and
Overland Park, Kan. A sixth is planned for Salt Lake City.
"There is a lot of experimentation
being done by financial-services companies in the quasi-retailing
area," said Bob Hartwig, chief economist for the Insurance
Information Institute in New York. He has visited one of
Nationwide's offices, which also features interactive kiosks and
play areas. Hartwig's verdict: "It does not look like a traditional
insurance agent's office."
The trick for Allstate now:
persuading its exclusive agents, who are independent contractors, to
invest in all or at least parts of the optional new design, which
also features daisy-yellow walls complementing Allstate's signature
blue, plus flat-screen televisions airing "Good Hands TV" and
blown-glass blue pendant lighting.
Until now, the only design guidelines
that Allstate has provided to its exclusive agents had to do with
signage.
"We've talked about having Wi-Fi,"
said Maria McNitt, Allstate assistant vice president of brand
identity and image management. "I'm doing some research on whether
there's some aroma that would be appropriate." Also up for
discussion is whether music should be piped in.
Allstate wants to keep the location
of its suburban prototype, which opened in October, under wraps so
it doesn't skew results. At a recent vendor fair for agents, a
design mockup got an "extremely positive" response, said McNitt, who
joined Allstate in 2004 and whose career includes 20 years working
at Leo Burnett USA. Two offices in Michigan and Delaware that have
agreed to adopt the program have gotten good customer feedback and
increased their foot traffic.
Since an Intranet site detailing the
"Are You Open?" program got a soft launch in May, the Web site has
received 2,000 hits.
But regardless of what they think of
the aesthetics of Allstate's company-run prototype, the exclusive
agents have economic considerations to think about, one Chicago-area
agent said.
"If Allstate wants to spend its own
money to make us all look alike," that would be great, said the
agent, who preferred to remain anonymous. "Allstate has a lot deeper
pockets than agents do."
Allstate's quantitative research,
with current and prospective customers, was done in late 2004 and
early 2005.
Due partly to the findings, few
details were left to chance in the new Allstate office.
"We know from research that customers
like to be welcomed and greeted when they walk into an agency,"
McNitt said. "We recommend a reception desk," preferably one with a
high counter, partly to impart more of a feeling of privacy.
Good Hands TV, a looped airing of
messages about auto, home, life and retirement products, runs about
10 minutes in the reception area. But Allstate wants to edit it down
to 5 minutes so consumers in the waiting area catch high points of
all of the company's products.
It even agonized over whether the
yellow chairs in the waiting area should have arms. They ultimately
decided yes, in a nod to older consumers who need the armrests to
launch themselves out of their chairs.
Near a pair of yellow chairs in the
waiting area is a fabric screen as well as a cylinder-shaped table.
Why fabric, why circular? "It's a
feeling of softness instead of plastic," she said. "The curves are
soft, the gesture of the good hands logo is soft."
The company's slogan, "You're in Good
Hands" with Allstate, can be identified by 9 out of 10 consumers,
the insurer maintains. On an unaided basis, the Good Hands icon
alone can be identified by nearly 7 of 10 consumers, Allstate says.
As such, for the first time ever, the
prototype office includes round signage with simply the
outstretched, cupped hands, a la Target Corp.'s recognizable
bull's-eye.
"It's lit day and night. You don't
even have to say Allstate and people understand," McNitt said.
"Branding is the name of the game."
Another new branding element is an
abbreviated expression of its slogan on its entrance door--simply
"Good Hands."
In designing the prototype office,
Allstate consulted with Gensler in New York.
"They've done things at Target,
McDonald's, Gap, at other financial institutions," McNitt said.
"We'd sit down with them and talk about our brand. What does it feel
like to be in good hands and how can we replicate that feeling in
our retail environment?"
Allstate did much of its thinking
in-house as well.
"We have a little place in our home
office where we're putting things up, taking them down," she said.
"It's a place we play with colors, fabrics, paint swatches,
lighting."
Allstate has no projections on what
percentage of offices might go whole hog on the new design or even
revamp their offices piecemeal over a period of time on a
do-it-yourself basis.
McNitt declined to say how much was
invested in the prototype office. It's also in the process of
measuring how much more business the prototype does than other
typical offices.
One recent day at Allstate's
prototype office, Bridget Bevis stopped by for an insurance quote.
She said she was driving by and caught a glimpse of the Allstate
sign and the decisively yellow wall.
That's music to Allstate's ears.
Says McNitt: "When you think about
retail, it says, `Come in and do business with us.'"


Shares up 23% on CEO choice
RadioShack hires ex-Kmart chief
From Tribune staff and news
services – Chicago Tribune
July 8, 2006
FT. WORTH -- RadioShack Corp. on
Friday hired former Kmart Holding Corp. Chief Executive Julian Day
as chairman and CEO, and RadioShack stock surged more than 23
percent, the biggest one-day gain in the company's history.
Day, 54, was named CEO five months
after David Edmondson was ousted for lying on his resume. Former
McDonald's Corp. executive Claire Babrowski, who was acting CEO and
one of the candidates to succeed Edmondson, will remain as president
and chief operating officer.
Day wasn't available for comment, but
said in a statement that RadioShack is a "trusted and respected
brand. I look forward to working with the management team, the board
and the dedicated associates of RadioShack to produce levels of
return that we and our shareholders expect."
Day has experience helping struggling
companies revive profits. He was brought in as CEO of Kmart by hedge
fund operator Edward Lampert and helped Lampert guide the company
out of bankruptcy, a feat that reaped Day an estimated $90 million
in stock options.
He also was chief financial officer
and chief operating officer of Hoffman Estates-based Sears, Roebuck
and Co., where he lost the race to succeed Arthur Martinez as CEO in
2000. When Kmart acquired Sears last year, Day was named to the
board of the new Sears Holdings Corp. but has since resigned.
Prior to Sears, Day served as
executive vice president and chief financial officer at Safeway Inc.
"It took him about a year to fix
Kmart. This will take him longer," said Ulysses Yannas, a broker who
tracks the retail industry for Buckman, Buckman and Reid.
"RadioShack is not in bankruptcy, but it's in dire straits, and if
it continues down this road, it will be in bankruptcy."
Day's appearance at the troubled
retailer spurred speculation that Sears Holdings might be interested
in kicking the tires at RadioShack. Some Sears investors and others
continue to believe that Lampert will put Sears' $3 billion in cash
to work in other acquisitions.
Retail consultant Kurt Barnard, for
one, thinks a Sears-RadioShack combination makes sense because it
would increase the combined companies' buying clout.
"The merchandise carried by Sears and
Radio Shack is pretty similar, only you would be able to add the
sales volume of a much larger number of stores," said Barnard,
president of Barnard's Retail Forecasting.
But others such as Morningstar's
retail analyst Kimberly Picciola don't see what RadioShack brings to
the party. "They have kind of lost their way in terms of what their
compelling offering is. There doesn't seem to be one."
Some analysts question whether Day is
the right guy to fix those problems.
"It's kind of a surprise that
RadioShack didn't find someone with a little more merchandising
flair," said David Keuler of Milwaukee-based Mason Street Advisors
LLC.
"Day seems like a finance guy. He
understands retailing, but didn't come up through the ranks of
buying products and making a store exciting. I think that's what
they needed, and I don't know if they have it here or not."
Many investors apparently think they
do. RadioShack shares on Friday jumped $3.20, to $16.96, on the New
York Stock Exchange.
RadioShack has been losing market
share for years as "category killers" such as Best Buy and Circuit
City have become the dominant players in the razor-thin margin
consumer electronics business.
The chain lost more customers after
it terminated a deal with Verizon Wireless last year and started
offering Cingular Wireless service.
The company, which receives about 35
percent of its revenue from the sale of cell-phone plans, said the
move confused employees and customers.
Sales at RadioShack, the nation's
third-largest electronics retailer, have grown an average of 3.7
percent in the previous three years.
Sales at No. 1 Best Buy grew an
average of 14 percent, while they rose an average of 5.3 percent at
No. 2 Circuit City.
"Regardless of who is at the helm,
RadioShack still has a very, very significant turnaround ahead of
them," said Alan Rifkin, an analyst at Lehman Brothers Holdings Inc.
Two other analysts--Stifel Nicolaus &
Co.'s David Schick and Credit Suisse's Gary Balter--raised their
ratings on RadioShack shares because of Day's hiring.
RadioShack got off to a rough start
this year, reporting an 85 percent drop in first-quarter profit.
Day "can only be a hero," said Hal
Reiter, chairman of Herbert Mines, a retail executive search firm.
"No one is going to blame him if it doesn't work."
Day will receive $1 million a year,
participation in a bonus plan and the option to purchase 4 million
shares of RadioShack's common stock at $13.82 a share.


RadioShack makes waves
By Sandra Guy
– Business Reporter – Chicago Sun-Times
July 8, 2006
RadioShack on Friday named Julian
Day, a former Sears executive and former Kmart CEO, as its new CEO
and chairman, prompting one analyst to speculate that Sears might be
interested in acquiring RadioShack.
Day beat out acting CEO Claire
Babrowski, a former McDonald's Corp. executive, for leadership of
RadioShack, which is closing 480 stores and liquidating unprofitable
goods after suffering steep declines in profit.
RadioShack's shares jumped as high as
16 percent on the news of Day's hiring, before closing Friday up
$3.20 at $16.96.
Kurt Barnard, president of Barnard's
Retail Consulting Group in Nutley, N.J., said Friday that Day's ties
to Sears Chairman Edward S. Lampert might be a key indication of
Sears' intentions.
Lampert could duplicate the
cost-cutting, cash-building strategy he has used at Sears to try to
revive RadioShack, Barnard said.
RadioShack's strength is its network
of neighborhood stores, but there is plenty of room to cut costs,
Barnard said.
"An opportunity exists," he said,
noting that RadioShack would provide Sears a new market share in
high-flying electronics.
Lampert, a billionaire hedge-fund
guru, is authorized to invest the $3 billion cash stash built up by
Sears Holdings, the Hoffman Estates-based parent company of Sears
and Kmart. Investors and Wall Street analysts have long speculated
that Lampert will engineer a dramatic acquisition to boost Sears
Holdings' shares.
Lampert, with Day as Kmart CEO, took
Kmart out of bankruptcy in 2003. Lampert then spearheaded Kmart's
audacious $12.3 billion takeover of Sears Roebuck in March 2005.
Analyst Gregory Melich at Morgan
Stanley noted that Day didn't take the RadioShack job because he
needed a paycheck.
The British-born Day, while serving
as a director at Sears, gained $130 million by exercising his Kmart
stock options and selling the shares at a far higher price than he
paid for them. Day left Sears' board in April. Lampert praised Day
at Sears' annual shareholders' meeting for Day's hard work and
business smarts.
Day will receive $1 million a year as
CEO of RadioShack, and he could collect another $68 million in stock
option exercises if he can bring RadioShack's stock up to $30. Half
of Day's 4 million options at RadioShack are tied to stock price
targets.
Spokesmen for Sears and RadioShack
declined to comment on the speculation.
Other analysts aren't so sure Day is
the man to turn around RadioShack. Analyst Gary Balter at Credit
Suisse wrote in a memo that Day probably will close more RadioShack
stores, especially those in malls, but that Day has yet to show he
can build up a company after he has cut costs.
"The tougher question is, does
RadioShack have the market position to be fixed or is this a model,
a la Pep Boys, that does not need to exist?" Balter wrote.
RadioShack's turmoil started in
February when the Fort Worth Star-Telegram questioned whether its
then-CEO, David Edmondson, had earned a college degree. Edmondson
resigned shortly afterward, saying he had inflated his resume.
Babrowski, who left McDonald's in
December 2004, was hired as RadioShack's executive vice president
and chief operating officer in June 2005. She was promoted to acting
CEO in February.
RadioShack had reported its
first-quarter earnings plunged 85 percent as it struggled to sell
Cingular wireless products after having severed ties with long-time
partner Verizon Wireless.

OSC could derail Sears takeover, observers say
Shares rise to $19.45
By Hollie Shaw -
Financial Post – Ccanada.com
July 8, 2006
Sears Canada Inc. could remain a public company for quite some time
if an Ontario Securities Commission panel concurs with its staff
lawyers over the proposed buyout by Sears Holdings Corp.
If the commission effectively
scuttles the U.S. retailer's $18-per-share bid for the minority
stake of Sears Canada Inc., it is not likely that Sears Holdings
chairman Edward Lampert would raise his offer to a level that is
acceptable to the dissenting minority shareholders, industry
observers said yesterday, even as speculators pushed the stock up
almost 7% to close at $19.45.
"Lampert is a disciplined,
hard-nosed, stubborn individual," one analyst said of the
billionaire hedge-fund manager, who has forged his reputation buying
distressed assets at bargain prices.
"If you think this ends with the OSC,
forget it. At the very least, [Mr. Lampert] will try to appeal if
things don't go his way."
In an OSC hearing that wrapped up
late Thursday, commission lawyers supported the argument of New
York-based hedge funds Pershing Square Capital Management LP,
Hawkeye Capital Management LLC and Knott Partners Management LLC
that Sears Holdings showed preferential treatment to Scotiabank and
Royal Bank of Canada in extending the bid's deadline by eight months
to December. The deadline was extended so the banks could save
$79-million in taxes, the OSC panel heard.
While Pershing has said the shares
are worth up to $46, most in the industry are debating whether Mr.
Lampert would even raise his bid to $19 -- the low point of a
valuation provided by Sears Canada's independent financial advisor,
Genuity Capital Markets.
"That would put them in line with
what [South Carolina financier Jerry] Zucker paid for Hudson's Bay
Co. without the credit card business," one analyst said. "The [Sears
Canada] board could support it. Everybody, with the exception of
Sears Holdings, would save face."
Mr. Lampert has some incentive to
close the deal sooner rather than later. If Sears Holdings takes
Sears Canada private, it gains access to annual free cash flow of
$200-million and will also save the cost of operating the Canadian
unit as a separate public company.
The mid-point of the independent
valuation range ($20.63) could be viewed as a reasonable offer by
Sears Canada's board, one analyst said, but added that might not be
enough to appease the sophisticated dissident shareholders.
"If Sears Holdings walks away from
the bid, that could be a preferred outcome for some shareholders
because they would then be Lampert's partner and they would share in
the rewards of the value-creation measures he presumably wants to
realize."
Others noted Mr. Lampert might want
to hold off on putting forth another bid until 2009. Vornado Realty
LP, which tendered its 7.5 million shares to Sears Holdings at $18,
will receive the difference if the U.S. retailer raises the bid
before Dec. 31, 2008.
In any event, a delay in the
transaction is likely to bring greater uncertainty to Sears Canada,
whose sales have been flat for the past five years, given its status
as a predominantly American-run retailer still operating as a public
Canadian company.
"I would not be shocked if [Sears
Holdings] essentially shut down the Canadian office," one analyst
said.
"The U.S. operation is essentially
being run by non-retailers, and their sensitivity to retail is not
high. Why have two buyers for [clothes], one north of the border and
one south? All you really need to have up here is operations."
In addition to eliminating the
dividend, analysts expect Mr. Lampert will want to sell off some of
Sears Canada's assets, including real estate and its large trucking
fleet.
The OSC panel, which reserved its
decision, must decide whether to accept its counsel's advice to
exclude the banks' shares from a critical vote to take the retailer
private.
In order to privatize the subsidiary,
Sears Holdings, which holds 54% of the Canadian unit's shares, needs
the consent of the majority of the minority shareholders, and needed
the banks' votes in order to push the current offer through.
SEARS CANADA INC.
Ticker: scc/TSX
Close: $19.45, up $1.25
Volume: 95,733
Avg. 6-month vol.: 145,744
Rank in FP500: 57


Sears Bid for Rest of Canada Unit Is Dealt a Setback by Regulators
By Mike Spector – Wall
Street Journal
July 8, 2006
Sears Canada Inc. shares owned by two
banks shouldn't be counted during an anticipated vote on a takeover
bid by Sears Holdings Corp., because the banks engaged in improper
side deals with the American parent company, lawyers for the Ontario
Securities Commission said.
The staff's recommendation, if
adopted by a three-member panel of OSC commissioners, could thwart
an attempted takeover bid made by Edward Lampert, Sears Holdings'
chairman. The OSC, Ontario's version of the U.S. Securities and
Exchange Commission, isn't bound by recommendations made by its
litigators, but usually follows them.
Sears Canada owns over 120 department
stores, about 150 smaller dealer stores and a number of other
specialty stores. Sears Canada sales have been declining -- a
2.4%-a-year drop since 2001 -- as it faces increasing competitive
pressures. It closed up 6.9% at 19.45 Canadian dollars (US$17.49) a
share on the Toronto Stock Exchange Friday.
The OSC recommendation represents a
victory for dissident shareholders who have been fighting the
takeover bid, in which Sears Holdings, of Hoffman Estates, Ill.,
wants to buy the 47% of Sears Canada it doesn't own and then take
the company private. The opposing shareholders, who brought the
original complaint to the OSC and are led by Pershing Square Capital
Management L.P.'s William Ackman, say that Sears Holdings' offer of
C$18 a share undervalues the company. Mr. Ackman declined to comment
pending a final decision by OSC commissioners.
At issue are agreements that Sears
Holdings made with Royal Bank of Canada, Bank of Nova Scotia and
Scotia Capital, which is Bank of Nova Scotia's investing arm. Under
the agreement, the banks pledged to support Sears Holdings' takeover
bid if it extended its offer deadline to December from August.
The arrangement would save the banks
an estimated $79 million in taxes by allowing them to wait until the
end of the year to submit their shares. But the tax-saving benefits
of the agreement weren't available to other shareholders, OSC
lawyers found, making the deals a potential violation of the Ontario
Securities Act. Kelley McKinnon, OSC's chief litigator in the case,
was unavailable to comment. Royal Bank and Bank of Nova Scotia both
declined comment on the OSC staff recommendation.
The two banks own a combined 7.6
million shares of Sears Canada, a crucial voting block that would
help Mr. Lampert complete a successful takeover. Under Canadian
securities law, Sears Holdings needs a majority of minority Sears
Canada shareholders to vote for any takeover.
The OSC staff also recommended that
Sears Canada shares owned by Vornado Realty Trust, a U.S. company,
be excluded. Vornado Chief Executive Steven Roth had reached another
potentially exclusive deal with Sears Holdings, agreeing to tender
his 7.5 million shares in exchange for protection from any lawsuits.
A representative for Vornado couldn't be reached.
A spokesman for Sears Holdings
declined to comment on the OSC staff's recommendation.


Radio Shack picks ex-Sears, Kmart exec as new CEO
Reuters
July 7, 2006
NEW YORK, July 7 (Reuters) - U.S.
computer and electronics retailer RadioShack Corp. named Julian Day
as its new chief, hoping his experience turning around the likes of
Safeway, Sears and Kmart would help with RadioShack's own revamp.
Day, 54, was elected as chairman and chief executive following a
four-month search after David Edmondson, who had mis-stated his
academic record, resigned on Feb. 20.
The Fort Worth, Texas-based firm
passed over acting CEO Claire Babrowski.
RadioShack said Day had a deep
understanding of the North American retail industry and was known
for his ability to create value for shareholders.
Under Day's leadership, the value of
Kmart Holding Corp., the former parent company of Kmart Corp.,
increased to $9 billion from $1.5 billion, RadioShack said.
Prior to Kmart, Day spent two years
at Sears, first as chief financial officer and then as chief
operating officer. Day also was an executive vice president and CFO
at Safeway, where he improved the company's balance sheet and credit
rating, and increased return on capital expenditures.
The board thanked Babrowski, who was
president and COO before taking over as CEO in February, for her
contributions to RadioShack.
It did not say what role she would
play at the company after Day's selection as CEO and chairman.
In May, the company said it was
making progress with its turnaround, which includes closing at least
480 stores, but said it would experience "significant costs" related
to the plan in its second and third quarters.


Ex-Sears exec.
Day named CEO of RadioShack
Crain’s Chicago Business
Online
July 7, 2006
Retailer passes over interim CEO and
former McDonald's veteran Claire Babrowski
(Reuters) — RadioShack Corp. on Friday named Julian Day as its new
chief executive, hoping his experience with struggling retailers
such as Safeway, Sears and Kmart would help with RadioShack's own
revamp.
Day, 54, was CEO of Kmart and a director of Sears Holdings Corp.,
the retailer formed when Kmart bought Sears, Roebuck & Co. last
year.
He was elected as RadioShack's
chairman and chief executive following a four-month search after
David Edmondson, who had misstated his academic record, resigned on
Feb. 20.
Fort Worth, Texas-based RadioShack
passed over acting CEO Claire Babrowski. A former long-time
McDonald's Corp. executive, she was president and chief operating
officer before taking over as CEO in February, and had been viewed
as a strong internal candidate for the top post.
"A dramatic change in strategy and
culture was needed most at RadioShack, and we think Mr. Day's
appointment could spur just that," David Schick, an analyst with
Stifel Nicolaus, wrote in a note to clients. "We expect the shares
to react favorably."
He raised his rating on the stock to "hold" from "sell".
Day, who was CEO of Kmart when it
emerged from Chapter 11 bankruptcy protection in 2003, arrives at
RadioShack as the retailer is closing hundreds of stores and adding
more popular merchandise such as MP3 digital music players in the
hope of reversing steep profit declines.
First-quarter earnings dropped 85
percent as the company struggled with weak sales of mobile phones.
Last year, in an effort to revive sales, RadioShack cut ties with
long-time partner Verizon Wireless and signed a deal to start
selling Cingular products on Jan. 1.
But RadioShack had trouble keeping
hot Cingular products in stock and training its staff to sell the
new items.
In May, the company said it was
making progress with its turnaround, which includes closing at least
480 stores, but said it would experience significant costs related
to the plan in its second and third quarters.
A LONG ENGAGEMENT?
Kurt Barnard, president of
consultants Retail Forecasting Group, said Day's experience at Sears
and Kmart would no doubt serve him well as he tries to revitalize
RadioShack, but his years of working with Sears Holdings Chairman
Edward Lampert may also be key.
Lampert, the hedge fund manager who
helped finance Kmart's Chapter 11 exit and spearheaded the
acquisition of Sears, Roebuck and Co., is authorized to invest
excess cash for Sears Holdings, and investors have long awaited a
big acquisition.
Sears Holdings has built up more than
$3 billion in cash by cutting costs and eliminating profit-eroding
clearance sales at its stores.
"This may be the beginning of a
courtship which may end up a marriage," said Kurt Barnard, president
of consultants Retail Forecasting Group.
RadioShack and Sears Holdings both
declined to comment.
Wall Street still has some doubts
that RadioShack can successfully turn around its business when it
faces intense competition from much larger rivals Best Buy Co. Inc.
and Circuit City Stores Inc.
RadioShack shares trade at about 13.9
times analysts' profit forecasts for the current fiscal year,
compared with 19.1 times for Best Buy and 23.8 times for Circuit
City, according to Reuters Estimates.
RadioShack's shares are down some 42
percent in the past year, while Best Buy's are up 13 percent and
Circuit City's are up nearly 45 percent.


\Sears
Canada shares up amid privatization bid
CANADIAN PRESS
July 7, 2006
rose nearly four per cent
Friday as investors anticipated a sweeter offer by parent company
Sears Holdings to privatize the Canadian subsidiary.
The department store retailer’s stock
gained 66 cents to $18.86, a jump of 3.63 per cent, in trading of
more than 42,000 shares on the Toronto Stock Market.
The stock rise suggested investors
expect Sears Holdings may be forced to raise its privatization bid
after Ontario’s stock market regulator came out against side deals
the Chicago company negotiated with two major Canadian banks to buy
shares of its Canadian subsidiary.
At an Ontario Securities Commission
hearings this week in Toronto, lawyers for the regulator argued that
Bank of Nova Scotia and Royal Bank of Canada received preferential
treatment by the U.S. parent that breached securities laws.
Consequently, those shares should not count as part of the voting
thresholds required for a takeover bid.
Together the banks own a significant
voting block of 7.6 million shares in Sears’ Canadian arm.
The hearings follow a complaint filed
by three dissident shareholders of Sears Canada, who want the banks’
shares to be excluded from the bid thesholds. They said an offer of
$18-per-share is too low.
A lawyer for Sears Holdings said
there was no special treatment given to the banks and urged the
commissioners to reject the OSC staff’s claims.
Sears Holdings controls nearly 54 per
cent of its Canadian subsidiary and wants to buy the rest of the
stock as it weighs its strategic options for the Toronto-based unit.
As a wholly owned subsidiary, Sears
Canada could be more easily restructured by its parent, or sold to
another company as part of a broader move by Sears Holdings to
improve its efficiency and focus on core operations.
The OSC commissioners reserved their
decision on Thursday and are scheduled to rule later.
Earlier this year, former Sears
Canada chairman and CEO Richard Sharpe said he refused to shake
hands with Alan Lacy, chairman of Sears Canada’s board, during a
meeting.
“I believe that the whole approach
has been corporate cannibalism, just devouring the assets of this
company,” said Sharpe, who served as CEO between 1979 and 1988 but
spent a total of 45 years with Sears Canada.
Sears Canada has a network of 188
corporate stores, 181 dealer stores, 66 home-improvement showrooms,
over 2,100 catalogue merchandise pickup locations, 107 Sears Travel
offices and a national home maintenance, repair and installation
network.

Al Gore to
Address Wal-Mart Executives
By Marcus Kabel –
Associated Press
July 7, 2006
Former Vice President Al Gore will
take his campaign against global warming to Wal-Mart Stores Inc.
next week, speaking at Wal-Mart headquarters to executives seeking
to make the world's largest retailer more environmentally friendly,
a company spokesman said Friday.
Gore will talk to a quarterly
conference of Wal-Mart managers working on ways to implement Chief
Executive Lee Scott's plans to make the retailer a leader in cutting
emissions, energy use and solid waste and selling more
environmentally friendly products.
Gore will speak about global warming,
the subject of his recent documentary film, "An Inconvenient Truth,"
Wal-Mart spokesman Dan Fogleman said.
The daylong meeting Wednesday at
Wal-Mart's Home Office in Bentonville, Ark., is a quarterly
gathering of 14 individual groups it calls sustainability networks,
which include Wal-Mart managers and outside experts.
Each network works on specific areas,
such as logistics or food, to put into practice a broad
environmental initiative launched by Scott last October.
In recent months, Wal-Mart has taken
steps including doubling the number of organic food items in its
stores, reducing fuel consumption by its fleet of 7,000 trucks and
installing energy-saving light bulbs in stores.
Wal-Mart is taking the environmental
offensive at a time when it is under attack from organized labor and
other groups for its business practices, including employee pay and
health benefits.

Kohl's
Becomes Third Largest Department Store Chain
Milwaukee Journal-Sentinel
July 7, 2006
Kohl's is now the third largest
department store chain in the United States, according to a new
ranking from the National Retail Federation.
The trade group lists Kohl's
Corporation, based in Menomonee Falls, Wisconsin, behind Federated
Department Stores Inc., and JC Penney Co.
Mergers and acquisitions in the
retail industry have affected the rankings in the past few years.
The giant Sears Holdings Corporation is no longer considered a
department store chain by the trade group because it owns both Sears
and Kmart stores.
Federated became the largest
department store chain by buying St. Louis-based May Department
Stores in 2005. The transaction pushed Federated's annual revenue to
$22.4 billion for 2005.
The Marshall Field's chain was part
of May and will be re-named as Macy's later in 2006 as Federated
consolidates all its department store groups under the Macy's name.
JC Penney, based in Dallas, ranks
second in the department store category with sales of $18.8 billion.
Kohl's is next with $13.4 billion in annual sales.
But Kohl's is nipping at JC Penney's
heels with a fast growth plan that calls for 500 new stores during
the next five years. JC Penney's growth plan calls for 175 new
stores during the next four years.
This year, Kohl's will open 85
stores. Most of the openings are scheduled for fall, when the
company will enter Seattle for the first time.


Sears takeover in doubt
By Boyd Erman - Financial
Post – Canada.com
July 07, 2007
Ontario Securities Commission lawyers
say there is a basis for not allowing the shares of three major
shareholders to count in a vote to take private Sears Canada Inc. by
U.S. parent Sears Holdings Corp.
If their opinion is shared by an OSC
panel, which yesterday concluded three days of hearings into whether
the bid by Sears Holdings should go ahead, it would mean that
dissident shareholders fighting the takeover will have won a big
victory.
That's because 4.5 million shares of
Sears Canada held by Bank of Nova Scotia and 3.1 million shares held
by Royal Bank of Canada were the key blocks of stock that Sears
Holdings needed to complete its $899-million takeover of the
Canadian retailer.
OSC chief litigator Kelley McKinnon
said the agreements that Royal Bank, Bank of Nova Scotia and Scotia
Capital (the investment bank arm of Bank of Nova Scotia) struck with
Sears Holdings to support the bid confered upon the banks tax
savings that were not available to other shareholders. In return for
the support of the banks, Sears Holdings extended and structured the
closing of the bid to accommodate the banks, Ms. McKinnon said.
The panel heard evidence the total
tax savings would have been $79-million.
"Staff are of the view that the votes
of the shares held by Royal Bank of Canada, Bank of Nova Scotia and
Scotia Capital should not be counted," Ms. McKinnon said.
The OSC staff's argument is in line
with that of lawyers for the dissident shareholders -- Pershing
Square Capital Management LP, Hawkeye Capital Management LLC and
Knott Partners Management LLC, which collectively own 14.1% of Sears
Canada's outstanding shares. The three dissidents say the
$18-a-share offer is too low.
The OSC lawyers provide only guidance
to the three-member panel that will decide the case. It is not known
when a decision will be handed down.
Kent Thomson, lawyer for William
Ackman, who runs Pershing Square Capital and who has been the most
vocal opponent of the takeover bid, said, "The commission can send,
and must send, the strongest possible signal" that the conduct of
Sears Holdings fell short of proper standards.
Lawyers for Sears Holdings and the
banks argued this week that the support agreements and tax benefits
did not constitute an illegal side benefit.
Earlier this week, Mr. Thomson argued
that Sears Holdings had used coercive tactics and offered illegal
"carrots" to select shareholders to lock up their votes for the
takeover.
The battle began not long after Sears
Holdings, which owns 53.8% of Sears Canada, declared on Dec. 5, 2005
that it would make an offer to buy up the stake it did not own of
the Canadian retailer.
On Feb. 7, Genuity Capital Markets,
which was hired by an independent committee of Sears Canada's board
to assess a fair market value for the retailer, said Sears Canada
shares were worth $19 to $22.25. Two days later, Sears Holdings
unveiled a bid of $16.86 a share.
On Feb. 21, Sears Holdings' offer was
rejected by the independent directors on Sears Canada's board,
saying it was "financially inadequate." Soon after, and amid rumours
of escalating acrimony with Sears Holdings brass, the independent
directors of Sears Canada said they would not stand for re-election
at the May 9 annual shareholders' meeting. For its part, Sears
Holdings reiterated its firm offer of $16.86 and referred to
Genuity's valuation report as "flawed."
After the $16.86 bid failed to win
over enough investors, Sears Holdings increased its bid to $18 a
share on April 4 and announced it now planned to privatize Sears
Canada. It would need to obtain two-thirds of all Sears Canada
shareholders, and a so-called "majority of the minority," which is
50% plus one share of those shares it does not already own.
On April 9, Sears Holdings revealed
that it had secured "support agreements" with an unnamed group of
shareholders who agreed to tender their shares to the $18 offer.
Sears Canada's shares were trading in the $18.50 to $18.75 range at
the time.
The unidentified shareholders had
also agreed to endorse the privatization of Sears Canada by the end
of the year. With that, Sears Holdings extended the expiration date
of its $18 offer to Aug. 31 and indicated that the going private
transaction would not be completed until December.
In April, the Financial Post revealed
Scotiabank -- whose Scotia Capital arm had worked as a financial
advisor to Sears Holdings starting in early January -- was among the
group of unnamed shareholders agreeing to tender their 4.5 million
Sears Canada shares to the $18 offer.
The three dissidents threatened legal
action to block the transaction, saying Scotiabank's engagement as
financial advisor to Sears Holdings, as banker to Sears Canada and
as shareholder in the subsidiary -- the details of which were not
disclosed in Sears Holding's February offering circular -- created a
conflict of interest.


Former Kmart Chief to Become RadioShack Chairman, CEO
By Mike Spector -
The Wall Street Journal
July 7, 2006
RadioShack Corp., afflicted by
management controversy and market woes, is expected to announce
today a former top Kmart executive as its new chairman and chief
executive officer.
Julian Day, 54 years old, would take
over a retailer reeling from shrinking profits, a plummeting stock
price and the recent departure of its former CEO, David Edmondson.
Mr. Edmondson resigned in February after revelations that he had
exaggerated his academic credentials on his résumé.
Mr. Day has experience with troubled
companies, serving as Kmart Holding Corp.'s chief executive in 2003
when the company was emerging from bankruptcy. Earlier, he was chief
operating officer at Sears, Roebuck & Co. Both companies are now
part of Sears Holdings Corp.
Mr. Day succeeds interim CEO Claire
Babrowski, who had been RadioShack's chief operating officer.
RadioShack had said earlier that Ms. Babrowski was among the
candidates to become the permanent CEO.
RadioShack's leadership was thrown
into turmoil in February, when the Fort Worth Star-Telegram
questioned whether Mr. Edmondson had received a college degree. Mr.
Edmondson resigned shortly thereafter, admitting he had inflated his
résumé, in which he claimed he had received a bachelor of science
from Pacific Coast Baptist College in California.
Mr. Edmondson said he believed he had
received a ThG diploma -- typically a certificate with fewer
requirements than a bachelor's degree -- but said he couldn't
document receiving it. The registrar at the college, which moved to
Oklahoma in 1998 and renamed itself Heartland Baptist Bible College,
told the Star-Telegram it had no record of a diploma and that Mr.
Edmondson attended for only two semesters. Mr. Edmondson insisted
that the school lost his paperwork.
The ethical lapse compounded
RadioShack's woes, as the retailer has struggled to turn around its
operations. The company's first-quarter profit sank 85%, mostly due
to disappointing sales of wireless phones. In February, the company
said it planned to slash costs, close up to 700 lackluster stores,
and replace old, slow-selling items with newer products as part of
an 18- to 36-month turnaround plan.
The company's stock has steadily lost
ground, hitting a 52-week low, trading at 4 p.m. at $13.76, down 11
cents, in New York Stock Exchange composite trading.


RadioShack hires veteran Kmart executive as
chairman and CEO
By Heather Landy -
Star-Telegram Staff Writer Fort Worth, TX
Bloomberg News archive / Tannen Maury
July 7, 2006
FORT WORTH - RadioShack Corp. has
hired Julian Day as chairman and chief executive, passing over
internal candidate Claire Babrowski in favor of a finance specialist
who most recently led Kmart Corp. out of bankruptcy, according to
sources close to the selection process.
The appointment, to be formally
announced Friday, concludes a search to replace former CEO Dave
Edmondson, who resigned nearly five months ago after he admitted to
misstating the academic credentials on his resume.
Day won over the board with his CEO
experience at Kmart and with his history of contributions to
turnarounds at Safeway Inc. in the mid-1990s and, later, at Sears,
Roebuck & Co., the sources said.
Babrowski, by comparison, is an
operations expert who spent her entire career at McDonald’s Corp.
before joining RadioShack last year as president and chief operating
officer. More accustomed to working behind the scenes, Babrowski was
thrust into the spotlight in February when she was named acting CEO
after Edmondson left. Former Chairman Len Roberts retired in May.
Babrowski is expected to remain at
RadioShack as president and COO, according to the sources, who asked
not to be identified because the official announcement had not yet
been made.
Day, who currently lives in Montana,
is not expected to be in Fort Worth on a day-to-day basis until July
24, but his appointment is effective immediately. The search was
conducted by executive placement firm Spencer Stuart.
RadioShack is in the middle of a
turnaround plan conceived earlier this year under Edmondson and put
into action by Babrowski. The effort includes closing 400 to 700
stores, a large-scale expense review, and the replacement of
slow-selling merchandise with new items.
The changes are not expected to yield
results until later this year at the earliest, Babrowski said at the
company’s annual shareholders meeting in May. RadioShack’s
first-quarter earnings plunged 85 percent from the same period last
year. The electronics retailer’s second-quarter results are
scheduled to be disclosed on July 21.
With its stock languishing - the
shares (ticker: RSH) closed Thursday at $13.76, down more than a
third this year - and its once-dependable wireless business under
attack from competitors, RadioShack has been under pressure from
Wall Street to pick a new CEO and create a sense of stability at the
top.
Day, 54, has a reputation for
questioning the old guard at tradition-bound companies, soliciting
input from rank-and-file employees, and taking an instructor-like
approach to communicating his ideas, according to published reports.
In an April 2005 article in the Chicago Tribune, an executive who
had worked with Day at Sears said he “would always challenge those
who said, ‘No, it’s not done that way.’ But he always did it as a
gentleman.”
Day was born in Yorkshire, England,
and according to published biographies, holds degrees from Oxford
University and the London Business School.
The former McKinsey & Co. consultant,
who went on to do consulting work for buyout firm Kohlberg Kravis
Roberts & Co., made a big splash in the corporate world when he
became chief financial officer at Safeway 15 years ago.
Day is credited with reviving the
supermarket chain’s balance sheet, boosting its credit ratings, and
re-engineering its real estate development process. After five years
in the job, he resigned in 1998, saying he wanted to pursue a top
executive post with a publicly traded company. He was 46 at the
time.
Ten months later, he joined Sears as
its CFO and quickly entered a two-man contest for the CEO post
there. But his goal would elude him for several more years. The
other candidate, Alan Lacy, was named CEO, and he pushed Day out of
Sears soon after.
In 2002, Day resurfaced as president
and chief operating officer of Kmart, which had just started Chapter
11 reorganization. He was promoted to CEO the next year, when he
shepherded Kmart out of bankruptcy and worked closely with Kmart
investor Edward Lampert.
Day stepped aside as CEO in the fall
of 2004, just before Kmart stunned the industry by announcing plans
to acquire Sears for $11 billion. After the merger, he reportedly
made more than $130 million exercising stock options he collected
during his brief tenure. The options windfall raised the eyebrows of
some observers, but others rushed to his defense, saying he earned
his pay.
When Day left the board of the
renamed Sears Holding Corp. in March, Lampert, Sears’ chairman,
described him as “a key factor in one of the most dramatic
recoveries in the history of retail.”


OSC Says Sears Canada Shares Held by Banks Shouldn't Be Counted
BLOOMBERG.COM
July 6, 2006
The staff of the Ontario Securities Commission
recommended that Sears Canada Inc. shares held by two Canadian banks
shouldn't be counted in a takeover bid by parent Sears Holdings
Corp.
The recommendation was made by OSC lawyer Kelley McKinnon to a
three-member panel of the securities commission at a hearing in
Toronto today.
Investors led by William Ackman's Pershing Square Capital Management
LP filed a complaint with the OSC in April. They said Bank of Nova
Scotia, whose Scotia Capital unit advised on the takeover offer, was
in a conflict of interest because the lender tendered shares to the
offer, ensuring the bid's success.
McKinnon said the OSC staff also recommended that Sears Canada
shares tendered by Royal Bank of Canada should not be counted
either.
The investors asked the OSC to halt the sale of the stock, including
Scotiabank's 4.5 million shares, to Hoffman Estates, Illinois-based
Sears Holdings, and to order that they not be counted in a
shareholder vote on the bid.
The C$899 million ($802 million) offer needs approval from a
majority of the shareholders, not including Sears Holdings, which
owned about 53 percent of Sears Canada
before the bid.


Pershing's Ackman Says Roth Reneged on Sears Canada Deal
Bloomberg.com
July 6, 2006
Hedge-fund manager William Ackman
said he was forced to appeal to Canadian regulators to halt a
takeover bid by Sears Holdings Corp. for its Canadian unit after
fellow Sears investor Steven Roth reneged on an agreement to not
tender his shares.
Ackman, chairman of Pershing Square
Capital Management LP, told a Canadian regulator in Toronto that he
had a deal with Roth in which both investors would keep their Sears
Canada Inc. shares, forcing the parent company to increase its
offer. Roth, chief executive of Vornado Realty Trust, instead agreed
to tender his 7 percent stake in April after Sears Holdings Chairman
Edward Lampert offered a three-year price guarantee.
“Roth screwed me,'' Ackman told an
Ontario Securities Commission panel, under questioning by Sears
Holdings lawyer Mark Gelowitz. Roth's decision to sell to Lampert
"screwed us and every other minority
shareholder.''
Ackman is trying to convince
regulators to scuttle the takeover deal because he says Lampert's
offer is unfair, and that Sears tried to ``bully'' investors to
accept the C$18 a share bid. Ackman, who has said the shares are
worth twice that much, said he wouldn't have needed to spend a day
before an OSC panel had Roth agreed to sell his shares to him,
rather than Lampert. The three-day hearing to consider Ackman's
complaint ends today.
Roth, whose realty trust is the
second-largest U.S. property owner by market value, didn't return a
call yesterday seeking comment. Wendi Kopsick, an outside
spokesperson for Roth, declined to comment.
Takeover Bid
Ackman said New York-based Pershing
Square owns 12.5 million Sears Canada shares, worth about C$230
million ($207 million) at yesterday's share price. Sears Holdings
bid C$899 million in April for the 47 percent of Sears Canada it
doesn't own to reduce costs and compete with Wal-Mart Stores Inc.
Sears, based in Hoffman Estates,
Illinois, says Ackman's Pershing Square is part of a group of hedge
funds and arbitragers who have colluded to block the sale to boost
the share price, Gelowitz told the hearing. Sears asked the OSC to
dismiss the Pershing complaint and allow the sale to go through.
Ackman and Roth had a deal under
which they agreed to work together to buy shares of Sears Canada,
Ackman told the commission panel. Roth bought Sears Canada shares
after Ackman recommended the stock and Roth made $120 million from a
special dividend when the company sold its credit card unit. In
February, in a phone call ``out of the blue,'' Roth agreed to pay
Ackman a $2.5 million finder's fee, Ackman said.
Willing to Sell
Ackman said he began hearing rumors
Roth might be willing to sell to Lampert. He offered to buy Roth's
shares for C$18.25 each, while Lampert was offering C$16.86 in an
initial public bid.
“He laughed at me,'' Ackman said. “He
said he had no intention of selling.''
Lampert offered Roth a three-year
guarantee that ensured he'd get the highest price Sears pays for its
Canadian unit. That was in contrast to the three-month protection
Lampert gave Natcan Investment Management Inc, the biggest
independent shareholder to sell to the original offer, Ackman said.


Private-Label Card Program from GE Offers 'Road to Credit' to Tap
Greater Portion of Market
By Kathryn Kranhold and Robin Sidel –
Wall Street Journal
July 6, 2006
General Electric Co. wants to expand
the ranks of card-carrying consumers.
GE, one of the largest providers of
private-label credit cards for retailers, including Wal-Mart Stores
Inc. and J.C. Penney Co., is expanding its "road to credit" program,
which offers private-label cards with credit lines as low as $75 to
consumers who normally don't qualify for plastic. Over time, GE
hopes to move many users to higher-limit and more-versatile cards.
GE is among a growing number of
financial companies trying to expand their reach into the ranks of
the "underbanked," those who use few or no traditional services such
as checking accounts and credit cards. Marketing-research firm
Phoenix Marketing International and consulting firm BearingPoint
Inc. estimate there are 80 million Americans in this category who
are at least 18 years old, including many students and recent
immigrants.
Other big financial players who are
pitching credit cards to these consumers include Citigroup Inc. and
J.P. Morgan Chase & Co. J.P. Morgan, the nation's second-largest
card issuer after Bank of America Corp., is offering private-label
Circuit City Stores Inc. credit cards to some applicants who don't
qualify for its general-purpose Circuit City Visa card. The
private-label cards carry lower credit limits and can be used only
at the electronics store.
Citigroup lets consumers build a
credit history with a MasterCard secured with money the consumer
puts in a certificate of deposit. After 18 months, consumers deemed
creditworthy may be offered a regular Citigroup credit card, and the
original deposit, plus interest, is put into the holder's
credit-card account. Others can renew the CD or close the account
and get the deposit back, with interest.
Banks are eager to grab the billions
of dollars that may be generated by these new customers because the
explosive profit growth that propelled the industry for the past
decade is slowing. The market for consumers with top-notch credit is
saturated and competitive, forcing issuers to offer expensive
rewards programs and other incentives. Adding customers through big
acquisitions is also expensive.
Private-label cards are a relatively
low-risk way for issuers to test the market. Unlike general-purpose
cards that can be used at millions of locations, private-label cards
are used at specific merchants and typically carry lower credit
limits. That means less risk if cardholders don't pay. Big banks and
GE have been buying these portfolios from merchants who no longer
want to manage their credit programs.
The issuers say they are treading
carefully and tracking payment habits closely, so they aren't
saddled with bad loans to nonpaying customers. GE, for example,
calls new customers to make sure they understand their bills,
interest rates and potential late fees.
Consumer advocates also are watching.
They want more alternatives to corner shops that charge huge fees to
cash checks and lend money. GE is offering the same interest rate it
charges on any private-label credit card to these consumers --
currently 18% to 23% annually, depending on the retailer.
By comparison, neighborhood loan
shops often charge more than 200% annual interest, says Linda
Singer, executive director of Appleseed Foundation, which develops
financial programs for Hispanic immigrants. "Having access to
conventional credit is preferable," she says.
But some consumer advocates are more
cautious. Joe Ridout, a spokesman for Consumer Action in San
Francisco, says private-label cards carry higher interest rates and
offer fewer rewards. J.P. Morgan's private-label Circuit City card,
for example, carries an annual interest rate of 23.99%, compared
with the 17.49% rate on its Circuit City Visa card.
"It is certainly in a person's
interest to start building a credit history, but if someone can get
a [private-label card], chances are that there is a card issuer out
there that can provide a [general-purpose] card with more
flexibility and benefits," Mr. Ridout says.
GE Consumer Finance started the
road-to-credit program with 12,000 consumers in late 2004. It now
has 50,000 previously underbanked customers holding private-label
cards through seven retailers, including Wal-Mart. It added two
pilots with retailers last month and expects to reach 70,000
cardholders in coming months. The company declined to identify
participating retailers other than Wal-Mart.
"We work with our financial-services
partners to educate customers about financial matters, including
credit, and to develop programs that help customers build and
improve their financial well-being," a Wal-Mart spokeswoman said in
a written statement.
GE has a total of 50 million U.S.
cardholders, mostly through its private-label partners such as J.C.
Penney Co., Brooks Brothers and Gap Inc. GE also offers Visa,
MasterCard, Discover and American Express cards in retailers' names.
GE also has reached into the
underbanked market with its 2004 acquisition of CashWorks, which
provides automated check-cashing services and prepaid debit cards,
aimed at people without bank accounts. CashWorks machines are
typically at convenience stores and other small retailers. Its
check-cashing fees are a maximum 2.99% of the amount of the check.
In GE's credit-card program, Margaret
Keane, chief executive of the company's retail consumer-finance
unit, says GE is testing credit lines from $75 to $300 to see what
consumers can handle. (Credit lines on private-label cards typically
range from $250 to $5,000.) The extra monitoring and small credit
lines means the program is less profitable in the short run,
analysts say, but GE and others are hoping for a longer-term payoff
as users migrate to higher limits and cards that can be used widely.
The goal is to "help this customer be
a stronger credit customer down the road," Ms. Keane says.
To manage the risk, GE is drawing on
its experience in emerging markets such as Eastern Europe and Asia,
where its consumer-finance business offers a broader range of
products from mortgages to auto and personal loans. In Eastern
Europe, for instance, GE built its own database on consumers since
extensive customer data weren't available from another provider. GE
started by offering consumers small loans for items such as vacuum
cleaners, tracked bill payments and expanded credit over time as
customers developed a history.
--Ann Zimmerman contributed to this
article.


Scotiabank,
RBC sought secrecy over Sears role
By Janet McFarland - Globe
and Mail, Canada
July 6, 2006
Two major Canadian banks asked Sears
Holdings Corp. to keep their identities secret when they agreed to
throw their support behind the U.S. company's takeover bid for Sears
Canada Inc., the Ontario Securities Commission heard yesterday.
Sears Holdings chief financial
officer William Crowley testified yesterday that Bank of Nova Scotia
and Royal Bank of Canada wanted complete confidentiality, which he
said meant Sears Holdings could not even give copies of the support
agreements to directors on the board of Sears Canada.
"What they said was they didn't want
the publicity," Mr. Crowley said.
"They didn't want to be in the middle
of this whole thing."
But a Scotiabank official yesterday
said the confidentiality clause wasn't extremely important to the
bank.
Kieran O'Donnell, a director in the
capital markets group at Scotiabank, testified yesterday the bank
wanted to keep a low profile, but was willing to waive the
confidentiality request soon after the support agreement was
finalized on April 6.
Sears Holdings revealed that
Scotiabank was a party to the support agreement in a press release
issued May 1, following weeks of public and media speculation about
the secretive deals. But The Wall Street Journal ran a story on
April 12, quoting a Scotiabank spokesman confirming the bank's role.
Mr. O'Donnell said Scotiabank told
lawyers for Sears Holdings they could disclose their identity "soon
after" the deal was completed.
"It was not a big deal for us," he
said.
The OSC is holding a hearing into a
complaint from three dissident shareholders of Sears Canada who are
opposed to Sears Holdings takeover bid.
They have asked the OSC to order that
7.6 million shares owned by the banks and pledged under the support
agreements should not be allowed to count toward the threshold of
support required to complete the deal.
The shareholders -- Pershing Square
Capital Management LP, Knott Partners Management LLC and Hawkeye
Capital Management LLC -- argued material information was withheld
from shareholders, including the identity of the banks and fact they
would reap a tax benefit of $79-million due to changes made in the
timing of the offer by Sears Holdings.
They also argued Scotiabank should be
considered a "joint actor" with Sears Holdings because Scotia
Capital Inc. is its financial adviser on the deal. They say the
bank's shares should not be considered when assessing whether a
majority of the minority shareholders support the bid.
OSC commissioner Carol Perry
yesterday asked Mr. Crowley how he could have entered into an
agreement with the banks to keep their identities so confidential
they could not even be revealed to independent directors on the
board of Sears Canada
Mr. Crowley replied that the special
committee could have launched an action with the OSC to seek an
order requiring Sears Holdings to turn over the support agreements
if they had really wanted to see them.
"The restriction was not something we
wanted," he testified.
The hearing yesterday also heard more
details about a separate motion launched by Sears Holdings against
the minority shareholders, accusing them of secretly working
together in March and early April to artificially inflate the price
of Sears Canada shares and block the takeover bid.
Hawkeye Capital founder Richard Rubin
testified he met on April 6 with William Ackman, managing partner of
Pershing Square, to discuss the takeover bid, but insisted there was
no plan to work together to block the Sears Holdings bid.
He said he only asked for the meeting
because he wanted to find out if Mr. Ackman was one of the parties
to the secret support agreements. "I went over to Bill's office just
to look him in the face and say: 'Was that you?' " he told the
hearing.
But Sears Holdings lawyer Mark
Gelowitz pointed out Hawkeye bought shares later that same day. He
said trading records from Merrill Lynch & Co. Inc. showed both
Hawkeye and Pershing each bought 50,000 shares through Merrill at
the same price that afternoon, splitting the purchase of a 100,000
share block.
"It's just a coincidence on the same
date you met with Mr. Ackman that you both split a trade to 100,000
shares?" Mr. Gelowitz asked.
"Absolutely," Mr. Rubin replied.


Can Wal-Mart
Cash In On Financial Services?
By Robin Sidel and Ann
Zimmerman – The Wall Street Journal
July 6, 2006
Retailer Plans to Expand Offerings To
Lure 'Underbanked' Customers; Critics Question Motives, Results
When Juan Pedroza needed to make a
last-minute monthly payment on his truck loan last month, he didn't
go to a local bank branch, post office or check-cashing store.
Instead, the school maintenance worker stopped in at a Wal-Mart in
Farmers Branch, Texas, on his way home and headed for the
"money-services" department at the customer-service desk.
"I always use Wal-Mart when I am
going to be late. It will get there tonight," said the
Spanish-speaking Mr. Pedroza, who made his comments through a
bilingual Wal-Mart store manager.
As the Bentonville, Ark., retailer's
efforts to enter the nation's banking business -- even in a limited
way -- trigger an outcry of opposition, Wal-Mart Stores Inc. has
built a sizable presence in the financial-services business.
During the past few years, Wal-Mart
has been selling financial products to low-income customers who may
shop in its stores, but don't have relationships with traditional
banks -- those that the industry defines as the "underbanked." Among
the offerings: check cashing, bill payment, money orders and a
partnership with MoneyGram International Inc., of Minneapolis, that
enables immigrants to send money to their home countries from a
Wal-Mart store.
Wal-Mart is becoming more vocal about
its strategy in the part of the financial-services sector that
competes with banks, check cashers, postal services and
money-transfer companies like Western Union, a unit of First Data
Corp., of Greenwood Village, Colo. Wal-Mart is trying to enter the
check-cashing business in Massachusetts, could get help in doing the
same from proposed legislation in Rhode Island, and has explored
offering college-savings plans.
"We have only scratched the surface
of what's possible," said Jane Thompson, president of Wal-Mart's
financial-services operations, in a speech at a banking-industry
conference in Chicago last month.
Ms. Thompson's remarks triggered
murmurs from audience members, who appeared surprised by Wal-Mart's
efforts. Wal-Mart said it averages 1.5 million to two million
money-services transactions a week. On one recent day, the retailer
processed 328 money orders in Selma, Ala., 163 money transfers in
New Orleans and 151 check-cashing transactions in Birmingham, Ala.,
Ms. Thompson said at an earlier banking-industry event in New York.
All of this comes as Wal-Mart awaits
word on its applications to obtain an industrial-bank charter in
Utah and federal deposit insurance. The world's largest retailer by
sales said it is seeking the approvals in order to process its own
credit-card transactions, which would cut costs. The company said it
doesn't plan to open bank branches.
To date, the financial-services
business represents a fraction of Wal-Mart's $312 billion in annual
revenue. The company doesn't break out financial results for the
business, reporting it as a contributor to "other income" in its
financial statements. A spokeswoman declined to discuss financial
results for the business.
Since its financial-services
operations don't accept customer deposits, Wal-Mart can pursue these
business segments even though it doesn't have a bank charter or
federal deposit insurance. States typically regulate check cashers
and often cap their service fees.
Wal-Mart's prices for the financial
services are lower than many competitors. Wal-Mart charges 46 cents
for a money order, compared with as much as $1.30 at the post
office. The company also charges a maximum of $3 to cash a payroll
check; check-cashing firms usually charge 2% to 3% of the check's
face value. Wal-Mart sets up separate financial-services areas in
some of its larger stores; elsewhere, it processes the transactions
at the customer-service desk, the cash register or at special
booths.
Wal-Mart offers money transfers,
money orders and express bill payments across the U.S. It also
cashes payroll and government checks for customers in 45 states,
targeting people who don't have checking accounts or who can't
afford to wait for a check to clear. The average paycheck cashed at
a Wal-Mart store is for $300, the company said. Conventional banks
often won't cash a check if the customer doesn't have an account.
These consumers commonly go to check-cashing outlets.
Like its effort to get a banking
charter, Wal-Mart has drawn opposition to its plan to expand in the
check-cashing business. Bankers in Massachusetts oppose Wal-Mart's
efforts to operate check-cashing facilities in its 44 stores there.
The state, which has 90 licensed check cashers, held seven public
hearings to consider Wal-Mart's application. A public-comment period
ended last week, and the state's banking division is expected to
issue a decision soon. "Wal-Mart wants people to cash their checks
in their stores so they can then make impulse purchases in the
store," said Bruce Spitzer, spokesman for the Massachusetts Bankers
Association, which represents 210 banks that operate in the state.
"We don't think this is a good service for consumers."
Wal-Mart disputes that notion, saying
about 14% of people who cash checks at the store make purchases at
the same time.
Joe Baginski, who owns two
check-cashing stores in Massachusetts, figures that Wal-Mart will
quickly grab as much as half of the state's check-cashing market and
put some local stores out of business. "There is no question we
can't compete with them on a price basis," he said. His two Bay
State Check Express outlets charge 2% of the value of a paycheck and
as much as 3% for larger amounts like insurance settlements.
ACE Cash Express Inc., the nation's
largest check-cashing concern as measured by number of stores and
market value, hasn't changed its pricing in areas where it competes
with Wal-Mart, spokesman Eric Norrington said. The Irving, Texas,
company, which doesn't operate in Massachusetts but has stores in 38
states, charges an average 2.5% of face amount of a paycheck.
Wal-Mart doesn't have a check-cashing
license in Rhode Island, but that could change if the state enacts
pending legislation that would eliminate requirements for
bulletproof glass and steel partitions at companies where
check-cashing isn't the primary business. Wal-Mart didn't comment on
its Rhode Island plans, and the state legislators who sponsored the
bills didn't return calls.


Sears Agrees to Settle with OSHA for 2005 Safety Violations
Katherine
Torres – Occupational Hazards – Cleveland, Ohio
July 5, 2006
After being fined $135,000 for work
safety violations by OSHA, Sears, one of the nation's largest
retailers, has agreed to adopt a safety and health program to ensure
all powered industrial trucks are operated safely as part of a
settlement agreement with the federal agency.
"We are pleased to resolve this
matter and avoid the time and expense of litigation," said Edwin G.
Foulke Jr., assistant secretary of labor for OSHA. "We can quickly
move forward with steps to ensure safe practices when operating
powered industrial trucks and better protect Sears' employees."
OSHA cited a Sears store in Monaca,
Pa. on Sept. 29, 2005 for exposing workers to 15-foot falls from
powered industrial trucks. The agreement settles citations issued by
OSHA following an accident investigation in which the agency found
that employees were allowed to ride on unsecured platforms – without
guardrails – on the forks of the trucks. OSHA also found that fork
truck operators were not trained and the company failed to provide
personal fall arrest systems to employees or equip trucks with
overhead guards to protect employees from falling objects. For this
violation, Sears was fined $10,000.
According to Robert Szymanski, area
director of the Pittsburgh OSHA office, the practice of lifting
personnel up on forks of a forklift and climbing onto storage
shelves was a common one at the facility. "Management in the store
was fully aware of OSHA standards but continued to allow untrained
workers to perform these dangerous tasks," he said.
A call made to Sears for comment on
June 29 was not returned.
Foulke stated that Sears' desire to
resolve the matter demonstrates their commitment to ensure safety
for its employees. "This agreement represents a major commitment to
ensure safety and provide the employees the needed training and
protection," he said. "Sears has agreed to implement changes not
only at the Pennsylvania store but also at all locations within
federal OSHA jurisdiction."
Under terms of the agreement, Sears'
safety and health program will include formal instruction, practical
training and the evaluation of each truck operator's performance at
least once every 3 years. The company also has committed to
maintaining all powered industrial trucks in safe operating
condition, and implementing and enforcing a corporate-wide policy
that allows only properly trained employees to be elevated and
operate the trucks.


Sears Gave Unfair Benefits to Canada Banks,
Ackman Lawyer Says
BLOOMBERG.COM
July 4, 2006
Sears Holding Corp., the biggest U.S. department store company,
offered two Canadian banks benefits not available to other
shareholders in its attempt to buy out its Canadian unit, a lawyer
for investor William Ackman told a regulatory panel.
Sears, based in Hoffman Estates,
Illinois, also attempted to “bully'' other investors into selling
their shares by saying they may not be easily traded, Kent Thomson,
a lawyer for Ackman's Pershing Square Capital Management LP, told an
Ontario Securities Commission panel today.
It's the “quintessential coercive
bid,'' Thomson said at the start of a scheduled three-day hearing
into Sears Holding's C$899 million ($812 million) bid for Sears
Canada. Sears Holding “shrouded'' its conduct during the takeover in
a “virtually impenetrable veil of secrecy,'' Thomson said.
The investors led by Pershing Square
are trying to scuttle the takeover at the current offer of C$18 a
share, saying the stock is worth twice that much. They asked the OSC
to halt the sale, including the tender of 4.5 million shares owned
by Bank of Nova Scotia. Scotia Capital, the investment banking arm
of Canada's third-biggest bank, advised Sears on the deal. The
investors also want the OSC to order that Scotiabank's shares not be
counted in a shareholder vote on the bid.
Hedge Funds
The minority shareholders opposed to
the takeover are primarily arbitragers and hedge funds, Sears
Holdings lawyer Mark Gelowitz told the three-member panel in
Toronto.
They are “an organized, collusive
group that's seeking a blocking position,'' he said, urging the
panel to throw out Ackman's complaint and allow the sale to go
through.
Toronto-based Bank of Nova Scotia,
Scotia Capital and Royal Bank of Canada struck a deal with Sears
that allowed them to take advantage of a tax law that resulted in a
pre-tax benefit of a combined C$122 million, or C$15 for each share
of Sears Canada they owned, Thomson said.
It was a “vote buying arrangement''
the details of which were not divulged to other shareholders,
Thomson said.
Tax treatment of shareholders should
not be considered by the OSC in reviewing a takeover, Gelowitz of
Sears said. Shareholders in different jurisdictions get different
tax breaks and the OSC can't try to even that playing field, he
said.
“A wrong decision on this issue could
have very detrimental effects on the whole takeover regime,''
Gelowitz said.
Tax Benefits
Shareholders are entitled to maximize
their tax benefits and it should not be seen as a separate benefit,
Scotiabank's lawyer Paul Steep said.
The takeover offer needs approval
from a majority of Sears Canada's shareholders, not including Sears
Holdings, which owned 54 percent of Sears Canada Inc. before the
bid. Pershing holds 12.5 million shares of Sears Canada, Ackman
said. The shares are worth about C$237 million at today's share
price.
Shares of Toronto-based Sears Canada,
the country's No. 2 department store chain, rose 66 cents to C$18.99
at 4:10 p.m. in trading on the Toronto Stock Exchange.


Medicare
Fights Against New Schemes to Defraud Beneficiaries
From Sears
Retiree Website
July 3, 2006
DEPARTMENT OF HEALTH & HUMAN SERVICES
Centers for Medicare & Medicaid Services
Room 352-G
200 Independence Avenue, SW
Washington, DC 20201
Office of External Affairs
MEDICARE CONSUMER ALERT
FOR IMMEDIATE RELEASE Contact: CMS Media Affairs
Friday, June 16, 2006 (202) 690-6145
MEDICARE FIGHTS AGAINST NEW
SCHEMES TO DEFRAUD BENEFICIARIES
Medicare Beneficiaries Warned To Be Aware of Telephone Scams
Surrounding New Medicare Drug Benefit
The "$299 Ring" scheme to defraud
seniors and people with disabilities has changed into a higher
priced scam involving in some cases a new Medicare card, instead of
a prescription drug plan.
The Centers for Medicare & Medicaid
Services (CMS) said today the dollar amount now requested by phone
callers is usually $379, but cases have also occurred where the
callers asked for $350 or $365. Medicare has already referred nearly
250 cases involving attempts to steal beneficiaries’ funds to
federal law enforcement officials. These are pending further action.
"By getting the message out to
Medicare beneficiaries about how they can avoid scams, we’ve seen
the number of incidents go down," said CMS Administrator Mark B.
McClellan, M.D., Ph.D. "To protect all people with Medicare from
being victimized, we are taking further steps to prevent, identify
and help law enforcement officials apprehend these scam artists.
And, if you think you may be a victim, call 1-877-7SAFERX."
The reported incidence of people with
Medicare falling victim to these scams, by actually paying money,
has decreased from 51 percent of the cases reported between Nov. 15,
2005, and April 30, 2006, to 25 percent between May 1, 2006, and
June 7, 2006.
As part of the new scams, callers are
now asking for bank information or telling beneficiaries they can
provide a new Medicare card for a fee. Similar to the reported "$299
Ring," callers asked Medicare beneficiaries for bank account numbers
that the callers use to electronically withdraw the money. The new
Medicare card or prescription drug plan they claim to be selling is
not legitimate.
Callers may use the names of
fictitious companies, such as Pharma Corp., National Medical Office,
Medicare National Office and National Medicare.
It is against Medicare’s rules to
call a person with Medicare and ask for bank account or other
personal information, or cash payment, over the telephone. No
beneficiary should ever provide that kind of information to someone
who calls them. Such calls must be placed by the beneficiaries
themselves or handled by a follow-up letter to which the beneficiary
may choose to reply. If someone calls asking for personal
information, or the call doesn’t seem right for some other reason, a
beneficiary should hang up the phone and contact Medicare at
1-877-7SAFERX (1-877-772-3379) or his or her local law enforcement
or consumer protection agency.
Tips for People with Medicare to Protect
Against Scams
Medicare beneficiaries can take steps
to protect themselves by remembering:
 |
No one can come into your house
uninvited. |
 |
No one can ask you for personal
information during their marketing activities. |
 |
Always keep all personal
information, such as your Medicare number, safe, just as you
would a credit card or a bank account number. |
 |
Whenever you have a question or
concern about any activity regarding Medicare, call
1-877-7SAFERX (1-877-772-3379). |
 |
Legitimate Medicare drug plans
will not ask for payment over the telephone or the Internet.
They must send a bill to the beneficiary for the monthly
premium. |
 |
Beneficiaries can pay
automatically by setting up a monthly withdrawal from their
Social Security check. Beneficiaries may also pay by monthly
check or set up an automatic withdrawal from a bank account, but
beneficiaries must call their plan or respond to a mailed
payment request from the plan to do this.
 |

Magazine: Only Wal-Mart is bigger than Home Depot
Atlanta Business Chronicle
June 30, 2006
The Home Depot Inc. maintained its position as the
nation's second-largest retailer in 2005, according to the annual
list of top 100 retailers in Stores magazine, a publication of the
National Retail Federation released June 30.
Atlanta-based Home Depot had $81.5
billion in sales in 2005, an 11.5 percent increase over 2004. Its
profit hit $5.8 billion last year.
Stores magazine noted the housing
boom in 2005 resulted in strong profits for home improvement
retailers. Home Depot rival Lowes Cos. ranked seventh on the
retailers list with $43.2 billion in sales in 2005 -- an 18.6
percent increase from the previous year.
The No. 1 retailer in 2005 was again
Wal-Mart Stores Inc. maintained its post as the third-largest
retailer.
Sears Holdings Corp. 's merger with
Kmart helped propel the combined chain to the fourth spot on the
list. In 2005, Sears ranked No. 9 and Kmart, No. 14.
Costco Wholesale Corp. came in at No.
five; Target Corp. ranked sixth; Walgreen Co. is eighth; Albertsons,
now owned by SuperValu Inc. placed ninth; and Safeway Stores Inc.
rounded out the list at No. 10.


Navigating the 5
phases of retirement
By Mindy
Fetterman, Sandra Block and John Waggoner
USA Today
June 26, 2006
ESTATE-PLANNING CHECKLIST
• Review your assets and debts
• Decide whom you want to inherit your assets
• Draft or update your will
• Choose an executor
• If you have dependent children, choose a guardian
• Get a durable power of attorney
• Draft a living will
• Obtain medical power of attorney
• Consider whether you need a trust for your assets
• Discuss an estate plan with your heirs
• Write a letter of instruction
Source: Financial Planning Association
If you retire at 65, there's a chance
your retirement will last more than 30 years. And that raises a lot
of questions: What will you do with your time? Will you stay in the
same house? Will you become a Wal-Mart greeter at 85 because you've
run out of money? Even if you're in your 40s, it's not too early to
start making plans. Here is a road map that will help you navigate
the five phases of retirement.
Phase 1
15 years prior to
retirement, develop a financial plan
With 15 years to go before
retirement, now's the time to get your finances in order.
"A lot of people just cross their fingers and hope they have enough
to retire," says Peggy Cabaniss, chairman of the National
Association of Personal Financial Advisors.
You need a plan — and we mean more
than a stack of 401(k) statements. If you want help from a
professional, ask yourself:
Do you want a one-time review or just a couple of sessions? Do you
want continuing advice on how to invest?
Most important: credentials. The
Certified Financial Planner, CFP, and the Chartered Financial
Consultant, ChFC, require rigorous education courses and have tough
testing requirements.
Fee-only planners don't "sell"
products and earn a commission, as stockbrokers and insurance
salespeople do. "That's one of the conflicts with a (stock) broker,"
Cabaniss says. "You're never quite sure if they're earning a higher
commission on what they're selling you than what you need."
Fee-only planners and financial
advisers charge any of three ways. Some impose hourly fees; expect
to pay $100 to $200 an hour. Others charge a retainer to produce a
financial plan with several follow-up meetings; expect to pay $2,000
to $3,000. Or they charge an ongoing management fee and take a
percentage.
Where to find a fee-only planner:
• Financial Planners Association,
www.fpanet.org, lists planners nationwide in more than 30
specialties.
• National Association of Personal
Financial Advisors, www.napfa.org, can link you to fee-based
planners nationwide.
Want to move? Start looking.
Money magazine says Ashland, Ore., is
the best place to retire in the USA. Kiplinger Personal Finance says
it's St. George, Utah. AARP picks Fort Collins, Colo.
Despite all the books, lists and
websites that rank the "best places to retire," few people move to
another state, or even another house, when they retire. According to
AARP, each year, less than 10% of the USA's 60-plus population
moves. And half of those who do move stay in the same county.
If you want to move, there are some
things to think about. "They're called the Three C's: crime, climate
and cost of living," says Jim Miller, editor of savvysenior.org.
Bert Sperling, founder of Sperling's
Best Places, a company that crunches statistics on thousands of U.S.
cities, recommends you look at:
•College towns. They have arts and
education for retirees and college sports for fans, and they usually
have excellent medical care through university medical schools.
•State capitals. Economies are
stable, and the towns typically bustle with activity and job growth.
Check crime statistics, tax rates,
housing affordability and health care quality. You can compare
cities on several websites. Look at bestplaces.net.
Do the doctors in town accept
Medicare? Find out at www.medicare.gov. Click on "find a doctor" and
fill out a form to find doctors in that town.
Or play with aarp.com's new "Location
Scout" quiz. Answer questions about what you want in climate,
housing, property taxes, culture, job growth and other criteria. The
"Scout" will find cities that match your needs.
Don't choose an area just based on
statistics, though. Visit places, several times, in several seasons
so you won't be surprised to find, for example, that Georgia summers
can be really steamy.
If you do decide to move, don't
forget details about choosing a specific house that will be livable
as you grow older, says Elinor Ginzler, director for livable
communities at AARP.
"People retire to townhouses all the
time because they want to downsize," she says. "But a townhouse has
three if not four or five sets of stairs. You're delightfully
healthy in your 50s, but what happens if that twinge of arthritis
gets worse?" You should have a bed and full bath on the first floor
so, as you age, you can live on one level.
Nursing homes
The average daily cost of a
semiprivate room in a nursing home rose 4.1% in 2005. Average rates
for major U.S. cities:
Atlanta $144
Boston $253
Chicago $127
Cleveland $171
Dallas-Fort Worth $113
Detroit $150
Honolulu $239
Las Vegas $164
Los Angeles $154
Miami $170
Milwaukee $188
Minneapolis-St. Paul $199
New York $308
Philadelphia $204
Phoenix $142
Seattle $202
St. Louis $127
Washington $268
Source: MetLife
Consider
long-term-care insurance
All your best-laid plans for
retirement could be derailed if you or your spouse ends up in a
nursing home. The average cost of nursing home care is more than
$60,000 a year. Should you invest in long-term care insurance?
Perhaps. But first, spend some time
researching policies. Long-term care insurance policies offer a
bewildering array of choices, and it's hard to determine what kind
of care you'll need in 30 or 40 years, says Bonnie Burns, policy
specialist with California Health Advocates.
Some policies cover assisted living,
a popular choice for older Americans who need some help but don't
require full-time nursing home care. But such policies sometimes
limit their coverage to facilities licensed by the state where the
policy is issued, Burns says.
Likewise, some insurers sell policies
that restrict coverage to home health care. Premiums for these
policies may be lower, but for most people, "that's a dangerous
product," Burns says. "If you buy a home-care-only policy and you
can't stay at home, the policy will do you no good, and you'll have
no protection for any institutional care."
The younger you are when you buy a
policy, the lower your premiums, but you'll have to pay them for a
longer period. If you someday can't pay, you'll lose your coverage.
In 2002, the average cost for a policy that paid $150 a day and had
a 90-day deductible was $564 a year for a 50-year-old, $1,337 for a
65-year-old and $5,330 for a 79-year-old, according to America's
Health Insurance Plans, a trade group.
Phase 2
Six years before
retirement, get serious about how much money you'll need
You should have estimated how much
money you'll need for retirement when you first started planning.
Now it's time for a reality check: Do you have to make corrections?
Your best estimate: Assume you'll
need about as much in retirement as you do now. If you spend less,
you'll be pleasantly surprised — and, possibly, be able to afford
one more trip a year to see the grandchildren.
Now add up your other sources of
income, such as Social Security and pensions. You can get a Social
Security estimate at www.socialsecurity.gov; ask your human
resources department for a pension estimate. Your savings will have
to make up any shortfall.
Suppose your current expenses are
$5,000 a month. You expect $1,600 a month from Social Security and
$950 more from a pension. You'll need $2,450 a month from savings,
or $29,400 a year.
Generating income
How much a 65-year-old couple would
need to invest in an annuity to generate lifetime monthly income:
|
Monthly income |
Amount
needed |
|
|
$1,000 |
$172,512 |
|
|
$2,000 |
$345,024 |
|
|
$3,000 |
$517,536 |
|
|
$4,000 |
$690,048 |
|
Source: Immediateannuities.com.
If you like, you can buy an immediate
annuity that will pay $2,450 a month until you and your spouse die.
For a 65-year-old couple, that will cost $422,654, according to
ImmediateAnnuities.com.
The drawback: Inflation will erode
the buying power of your annuity payments over time. If you want to
give yourself a raise based on the inflation rate, most studies show
that your initial annual withdrawal can't exceed 5% of savings. So
if you want a raise each year, and you want your money to last 30
years, in this example you'll need about $590,000.
If that seems daunting, remember that
you can skip raises from time to time, particularly if your
investment returns are low. Or you can work part time.
Plan to work longer? Be sure to have
a job
You don't need to play shortstop for
the company softball team to demonstrate your youthful vigor. (But
offering to play first base isn't a bad idea.)
At a time when many companies are
looking to cut costs, "Older workers have to press themselves to go
the extra mile to show they're very much engaged in the job," says
Bill Arnone of Ernst & Young's Human Capital practice.
It's no secret that many company
buyouts are designed to usher older workers out the door. Older
workers typically earn more than their younger counterparts. They're
also more likely to have health problems, which raise the cost of
company-provided health care. Here are some strategies to help you
demonstrate you're worth keeping:
• Participate in your company's
training and development programs. Many older workers skip these
programs because they think they're for junior workers, Arnone says.
"That's a fatal mistake," he says. "It gets noted if you participate
in training programs. It shows you're there to grow."
• Make sure your experience is
recognized. In your performance reviews, point out "things you do
and you know that no one else can do and no one else knows," Arnone
says.
• Recognize your limits. If you're an
office worker, you may be able to remain the captain of your cubicle
into your 60s, or even your 70s. But that's not a realistic option
for workers in physically demanding occupations. If you have a
strenuous job, you might need to start learning new skills.
Even if your job isn't strenuous,
health problems could force you to retire early. While working
longer may be a good solution for some boomers, Arnone says, "There
are a lot of people for whom that's not reasonable."
Phase 3
First year: Know
how much you're spending
When you were working, you probably
imagined that you'd spend less money right after you retired. You'll
no longer spend so much on dry cleaning, commuting and take-out
lunches, so you'll start spending less the day you retire, right?
Wrong, says John Sestina, a financial
planner in Columbus, Ohio. In his experience, most retirees spend
more each year during the first five to seven years of retirement
than they did when they were working.
"They do things like travel a lot
more, establish a hobby, and they also do a lot of seeing the
grandkids and making gifts," he says.
Sestina says expenses start to
decline after the initial retirement euphoria. Still, an early
spending spree could put a big dent in your savings.
Consider tracking your expenses. You
can use a spreadsheet or a software program, but a big notepad
divided into 12 columns will also do.
Make sure you include everything,
because even small expenses add up over time. "It's the drippy
faucet that raises the water bill," Sestina says.
Here are some spending categories to
include, from Fidelity's Retirement Income Planner:
•Housing. Mortgage, homeowner's
insurance, maintenance costs, property taxes and condo fees.
•Utilities. Electric, oil and gas,
phone, cable and Internet service, water and sewer.
•Personal. Groceries, clothing,
laundry and dry cleaning, health and beauty products.
•Health care. Health, dental and
vision insurance, Medicare premiums, Medicare supplemental premiums,
long-term care insurance premiums.
•Transportation. Auto loans or
leases, registration fees, gas, insurance, maintenance.
•Recreation. Club memberships,
travel, entertaining, dining out, movies, sports events.
Phase 4
Years 2-15: Make
decisions about your mortgage
Remember mortgage-burning parties?
Chances are, you won't be throwing one any time soon.
More than 25% of married adults age
65 and older are homeowners with mortgages, according to the Center
for Retirement Research at Boston College. That percentage is sure
to rise as baby boomers retire. Low interest rates and a hot housing
market prompted millions of boomers to refinance their mortgages,
extending the terms of their loans for years.
One way to deal with the debt is to
use part of your retirement savings to pay off your mortgage. But
unless you have a sizable nest egg, that's probably not a good idea.
You might need to make that money last for a long time, and taking a
large withdrawal would reduce the amount available to you for later
years. Besides, withdrawals from a regular IRA or 401(k) are
taxable; a big withdrawal could push you into a higher tax bracket.
Another alternative is a reverse
mortgage. A reverse mortgage is a loan against your home that
doesn't have to be repaid until you move, sell or die. You and
anyone else on the title to your home must be at least 62 to
qualify. You can use a reverse mortgage to pay off your first
mortgage. The balance can be taken in a lump sum, line of credit,
lifetime monthly payments, or a mixture of the three.
A study last year by the National
Council on Aging found that 13 million older homeowners are
potential candidates for reverse mortgages.
But closing costs for reverse
mortgages are high. Origination fees for a federally guaranteed Home
Equity Conversion Mortgage, the most popular type of reverse
mortgage, average 2%. You'll also pay a mortgage insurance premium
of 2% of your home's value.
Add appraisals, title searches and
other expenses, and your closing costs can top 5% of your home's
value. You can finance those expenses with proceeds from your loan,
but that will reduce the amount available to you.
For that reason, a reverse mortgage
usually isn't a good idea for homeowners who plan to move in less
than five years.
Federal law requires homeowners to
meet with a certified counselor before getting a reverse mortgage.
Call 800-569-4287 for the name and phone number of a counseling
agency that's been approved by the Department of Housing and Urban
Development. For more information about reverse mortgages, go to
aarp.org/money/revmort.
Phase 5
Years 16+:
Plan for the inevitable path of life
Review your will, trusts and
insurance policies to make sure that what's left of your estate ends
up where you want it to go. If you're among the 60% of Americans who
don't have a will, talk to a lawyer about drawing one up. Otherwise,
the state will decide who will inherit your assets.
You should also prepare for the
possibility that you may be incapacitated. A durable power of
attorney gives someone you trust the authority to pay bills and make
financial decisions on your behalf. A medical power of attorney,
also known as a health care proxy, authorizes someone to make
medical decisions on your behalf. You should also have a living
will, which will help your health care proxy carry out your wishes.
And finally, you should think about
funeral arrangements. Some funeral homes let you prepay for your
funeral, but you may be better off setting aside money in a
certificate of deposit or other safe place. State laws governing
prepaid funerals vary, and some states offer little or no protection
against misuse of the funds. The Federal Trade Commission publishes
a consumer guide to funerals. Go to ftc.gov and click on the "For
consumers" link. The guide is listed under "Products and Services."


Judge OKs $11.75M Kmart Pension Deal In Ex-Worker Lawsuit
DOW JONES NEWSWIRES
June 28, 2006
DETROIT (AP)--About 125,000 employees
and retirees of the former Kmart Corp. will share in the $11.75
million settlement of a lawsuit that said former company executives
acted improperly when they invested pension money in now-worthless
Kmart stock.
U.S. District Judge Avern Cohn
approved the settlement agreement in a final order filed Tuesday.
The deal involves those who participated in Kmart pensions from
March 15, 1999, to March 6, 2003.
"It is a done deal," attorney Mary
Ellen Gurewitz, said Wednesday, adding that recovery amounts will be
based on the holdings of individual pension plan participants.
Gurewitz was one of the lawyers
representing Quincie Rankin, a former employee of Kmart in
Fairfield, Ala., who sued ex-Kmart Chief Executive Charles Conaway
and other former executives and board members in March 2002.
Erin Kelly, one of Conaway's lawyers,
did not immediately return a telephone message Wednesday.
The suit said company officials
invested pension money in Kmart stock after the company filed for
Chapter 11 bankruptcy protection on Jan. 22, 2002. It said the
officials failed to exercise proper care for the pension money.
Troy-based Kmart emerged from
bankruptcy in 2003 as Kmart Holding Corp. In March 2005, the company
combined with Sears, Roebuck and Co. to form Sears Holdings Corp. (SHLD).
The new company is based in Hoffman Estates, Ill.


A philanthropic powerhouse:
Buffett's gift to Gates will 'deepen' efforts
By Jim Hopkins, USA TODAY
June 27, 2006
Warren Buffett's gift of nearly $31
billion to the Bill & Melinda Gates Foundation cements the role of
Microsoft's co-founder as the leader in a new generation of
superphilanthropists.
But with that gift, which Buffett
detailed Monday, Gates and his wife, Melinda, now hold unprecedented
power in bolstering education and global health — their foundation's
major focus.
"They are playing God with that kind
of wealth," says Daniel Borochoff, president of the American
Institute of Philanthropy, a watchdog group. "They're going to be
responsible for whether a lot of people live or die."
Gates said Buffett's money will
"deepen and accelerate" the foundation's work battling malaria, AIDS
and other diseases and in strengthening U.S. inner-city schools.
"We'll do our best to make sure it's
all spent well," Gates told a news conference.
In holding to his foundation's core
mission, Gates answered speculation that it might expand to new
areas with Buffett's money. Buffett's own family foundation, for
example, focuses on family planning and slowing the spread of
nuclear weapons.
Gates' remarks came in New York as
Buffett signed formal pledges earmarking the bulk of his $44 billion
in wealth for the Gates foundation — already the world's biggest,
with about $30 billion. Most of the rest of his wealth will go to
his family foundation and to those run by each of his three
children. Monday's ceremonies came the day after Buffett's plans
were first disclosed by Fortune magazine.
The annual gifts, beginning with an
initial $1.5 billion to the Gates foundation, start moving to the
foundations next month. They'll be made in shares of Buffett's
company, the Berkshire Hathaway conglomerate.
Buffett set two conditions for the
Gates foundation. It must be run by at least one of the two Gateses
to receive its annual grant. And all the money must be given away in
the year it was received; it cannot be added to the foundation's
endowment. The Gates foundation gave away about $1.4 billion last
year, so the Buffett mandate will effectively double the annual
Gates giving.
The Buffett gift creates a
philanthropic powerhouse about five times as big as No. 2 Ford
Foundation, with $11.6 billion. Based in Seattle, the Gates
foundation has about 260 employees and has given away about $10
billion since its launch six years ago.
Borochoff and other philanthropy
watchers welcomed Buffett's move, saying it could inspire other
wealthy individuals to give money to charity rather than to children
and other heirs.
The Omaha industrialist, who made his
fortune at Berkshire Hathaway by investing in a range of companies
from insurance to soft drinks, said Monday that he had amply
provided for his children.
"I do not believe in inheriting your
position in society based on what womb you came from," he said.
Buffett used Monday's ceremonies as
an opportunity to again call for lawmakers to retain the federal
estate tax, which Congress has considered repealing permanently,
Reuters news service reported. Many wealthy people donate money to
charity as a lawful way of reducing estate taxes.
There are now about 70,000
foundations competing for causes and money. A century ago, the USA
had perhaps two dozen, says Barbara Kibbe, who has studied the
future of philanthropy at the Monitor Institute in San Francisco.
Still, the Gates foundation stands out because it is the largest and
because its growing influence is in the hands of the Gateses.
Bill Gates is 50, and Melinda is 41.
Both expect to devote most of the second half of their careers to
running the foundation. Buffett, 75, says his health is good and
that the timing of his announcement and Gates' was coincidental. He
is joining the Gateses as the foundation's third trustee.
The Gates foundation, created six
years ago from earlier Gates charitable efforts, has built a mostly
strong track record. The World Health Organization has credited it
with saving thousands of lives in developing countries.
About half of its nearly $10 billion
in giving has gone to improve world health, especially in battling
childhood disease, HIV — the virus that causes AIDS — and other
illness. Last month, it earmarked $27.8 million over five years to
reduce the incidence of cervical cancer.
The foundation's other main focus,
bolstering U.S. education, has gotten $2.6 billion. It pledged $21.2
million to Chicago public schools over nearly four years starting in
April to better prepare students for college and other
post-secondary education.
The Buffett gift could substantially
increase the Gates foundation's education giving to as much as $1
billion annually, says Frederick Hess, editor of last year's With
the Best of Intentions: How Philanthropy Is Reshaping K-12
Education. That would dwarf all other education philanthropy groups'
efforts.
"They are just going to have a
massively oversized effect on what gets studied and talked about,"
he says.
The Gates education giving includes
about $1.2 billion to improve high schools, Hess says. It has helped
create more than 1,500 small high schools in 40 states and the
District of Columbia and given more than $1 billion in scholarships.
Still, Hess says, the foundation's education record is "mixed," with
top officials acknowledging recently that their efforts in creating
small high schools haven't always paid off. Schools created from
scratch show promising results, but existing large high schools that
had been broken up into smaller "academies" with the foundation's
help are disappointing, Hess says.
The Buffett gift will magnify the
foundation's wins and losses.
"The cautionary note I would sound is
it concentrates a great deal of capital into a single strategy,"
says Claire Costello, a charitable-giving consultant to wealthy
individuals, who formerly directed the Philanthropic Advisory
Service at Citigroup Private Bank.
Buffett's gift is significant for
several reasons:
• It would be the single-biggest
charitable gift in U.S. history, says Dwight Burlingame, who has
studied the history of philanthropy at Indiana University.
Steel magnate Andrew Carnegie gave
the equivalent of $7.3 billion in today's dollars starting in the
late 1800s, money mostly devoted to building and stocking public
libraries across the country. Oil kingpin John D. Rockefeller Sr.,
endowing the Rockefeller Foundation, gave money equal to about $5.8
billion, Burlingame said.
• Buffett's choice of the Gates
foundation is a big shift for his family's philanthropy, which has
been focused on slowing the spread of nuclear weapons and on family
planning and groups that support legal abortion. That's been done
through the Susan Thompson Buffett Foundation, named for Buffett's
wife, who died two years ago.
Until now, Buffett had planned to
give most of his $44 billion to the Buffett foundation, providing
money to groups it has supported in the past, such as Planned
Parenthood. That money will now instead support the different aims
of the Gates foundation.
Even so, the Buffett foundation will
get $3 billion on top of about $2.1 billion due from Buffett's
wife's estate — gifts Planned Parenthood called a "landmark moment"
for philanthropy. "Women and their families worldwide owe the
Buffett family a debt of gratitude," Planned Parenthood Federation
President Cecile Richards said Monday in a statement.
• Buffett's generosity could
encourage other wealthy Americans to give most of their money to
charity.
"The visibility of their names and
their influence and success in business draw other people to the
cause," says Colin Lacon, president of Northern California
Grantmakers, a group of some of the nation's biggest foundations,
including the $6.5 billion William and Flora Hewlett Foundation.
The 50 largest U.S. foundations
| |
Name |
Assets |
As of Fiscal Year ended |
|
1 |
Bill & Melinda Gates Foundation (WA) |
$28,798,609,188 |
12/31/2004 |
|
2 |
The Ford Foundation (NY) |
11,570,213,000 |
9/30/2005 |
|
3 |
J. Paul Getty Trust (CA) |
9,642,414,092 |
6/30/2004 |
|
4 |
The Robert Wood Johnson Foundation (NJ) |
8,991,086,132 |
12/31/2004 |
|
5 |
Lilly Endowment Inc. (IN) |
8,585,049,346 |
12/31/2004 |
|
6 |
W. K. Kellogg Foundation
(MI) |
7,298,393,532 |
8/31/2005 |
|
7 |
The William and Flora Hewlett Foundation (CA) |
6,525,004,389 |
12/31/2004 |
|
8 |
The David and Lucile Packard Foundation (CA) |
5,328,293,452 |
12/31/2004 |
|
9 |
The Andrew W. Mellon Foundation (NY) |
5,301,066,615 |
12/31/2004 |
|
10 |
Gordon and Betty Moore Foundation (CA) |
5,042,534,007 |
12/31/2004 |
|
11 |
John D. and Catherine T. MacArthur Foundation
(IL) |
5,023,223,000 |
12/31/2004 |
|
12 |
The California Endowment (CA) |
3,729,571,524 |
2/28/2005 |
|
13 |
The Starr Foundation (NY) |
3,546,599,566 |
12/31/2004 |
|
14 |
The Annie E. Casey Foundation (MD) |
3,295,299,665 |
12/31/2004 |
|
15 |
The Rockefeller
Foundation (NY) |
3,237,183,825 |
12/31/2004 |
|
16 |
The Kresge Foundation (MI) |
2,752,257,750 |
12/31/2004 |
|
17 |
The Annenberg Foundation (PA) |
2,603,501,021 |
6/30/2005 |
|
18 |
The Duke Endowment (NC) |
2,542,619,779 |
12/31/2004 |
|
19 |
Charles Stewart Mott Foundation (MI) |
2,527,897,211 |
12/31/2004 |
|
20 |
Carnegie Corporation of New York (NY) |
2,244,208,247 |
9/30/2005 |
|
21 |
Casey Family Programs (WA) |
2,184,894,330 |
12/31/2004 |
|
22 |
The McKnight Foundation (MN) |
2,073,754,860 |
12/31/2004 |
|
23 |
Robert W. Woodruff Foundation, Inc. (GA) |
2,050,757,772 |
12/31/2004 |
|
24 |
Harry and Jeanette Weinberg Foundation, Inc.
(MD) |
2,027,561,526 |
2/28/2005 |
|
25 |
John S. and James L. Knight Foundation (FL) |
1,939,340,905 |
12/31/2004 |
|
26 |
The New York Community Trust (NY) |
1,810,817,540 |
12/31/2004 |
|
27 |
Ewing Marion Kauffman Foundation (MO) |
1,774,756,631 |
6/30/2004 |
|
28 |
Richard King Mellon Foundation (PA) |
1,742,201,835 |
12/31/2004 |
|
29 |
Doris Duke Charitable Foundation (NY) |
1,693,460,630 |
12/31/2004 |
|
30 |
The Cleveland Foundation (OH) |
1,632,621,913 |
12/31/2004 |
|
31 |
The James Irvine Foundation (CA) |
1,541,924,918 |
12/31/2004 |
|
32 |
Alfred P. Sloan Foundation (NY) |
1,505,602,994 |
12/31/2004 |
|
33 |
Houston Endowment Inc. (TX) |
1,461,271,723 |
12/31/2004 |
|
34 |
The Wallace Foundation (NY) |
1,364,654,036 |
12/31/2004 |
|
35 |
The Chicago Community Trust (IL) |
1,324,379,128 |
9/30/2004 |
|
36 |
The Brown Foundation, Inc. (TX) |
1,314,216,005 |
6/30/2005 |
|
37 |
W. M. Keck Foundation (CA) |
1,307,546,774 |
12/31/2004 |
|
38 |
Tulsa Community Foundation (OK) |
1,255,966,405 |
12/31/2004 |
|
39 |
Donald W. Reynolds Foundation (NV) |
1,248,736,254 |
12/31/2004 |
|
40 |
Lumina Foundation for Education, Inc. (IN) |
1,196,062,690 |
12/31/2004 |
|
41 |
The William Penn Foundation (PA) |
1,185,344,692 |
12/31/2004 |
|
42 |
The Michael and Susan Dell Foundation (TX) |
1,178,008,895 |
12/31/2004 |
|
43 |
The Samuel Roberts Noble Foundation, Inc. (OK) |
1,161,500,185 |
12/31/2004 |
|
44 |
Marin Community Foundation (CA) |
1,153,585,937 |
6/30/2004 |
|
45 |
Walton Family Foundation, Inc. (AR) |
1,129,770,302 |
12/31/2004 |
|
46 |
The Freeman Foundation (NY) |
1,105,283,491 |
12/31/2004 |
|
47 |
The California Wellness Foundation (CA) |
1,095,660,990 |
12/31/2004 |
|
48 |
The Moody Foundation (TX) |
1,056,384,643 |
12/31/2004 |
|
49 |
Daniels Fund (CO) |
1,040,647,749 |
12/31/2004 |
|
50 |
Kimbell Art Foundation (TX) |
1,019,561,229 |
12/31/2003 |
Source: Foundation Center


How $60 Billion Behemoth Will Affect World of Charity
By Sally Betty, Marilyn Chas and Gautam
Naik - The Wall Street Journal
June 27, 2006
What impact will a $60 billion
megacharitable foundation have on the causes it espouses, and on the
world of philanthropy in general?
As the Bill & Melinda Gates
Foundation prepares to roughly double in size in coming years with a
massive contribution from Warren Buffett, will its financial
firepower and entrepreneurial approach change the course of global
health care, and even society? Or will its size work against it,
sucking oxygen from other efforts and attracting critics at every
turn?
The Gates Foundation will receive
only a small portion of Berkshire Hathaway Inc. Chairman Mr.
Buffett's $30.7 billion gift this year. (An article about investor
reaction to the gift. But the charity is already the world's largest
philanthropic organization with a $30.6 billion endowment. Since its
founding in 1994 it has built a track record in targeting the
world's three biggest killers -- AIDS, tuberculosis and malaria --
among other major scourges, and funding programs in prevention,
diagnosis and treatment using existing tests, drugs and vaccines.
Last year, the Gates Foundation spent $1.36 billion -- already,
approaching the World Health Organization's budget for 2006 of $1.66
billion.
In a joint appearance with Mr.
Buffett in New York yesterday, Mr. and Mrs. Gates emphasized that
their goal is to work collaboratively with other foundations and
government agencies. The foundation regularly invites experts from
the WHO to brainstorming sessions in Seattle, and has hired experts
from the Centers for Disease Control and Prevention and nonprofit
groups. Melinda Gates pointed out the Gates Foundation already works
with foundations like those of Michael and Susan Dell, Eli Broad,
David and Lucille Packard, and the Rockefellers on areas including
high-school education and agricultural biotechnology.
Richard Feachem, executive director
of the Global Fund to Fight AIDS, Tuberculosis and Malaria, an
independent Swiss-based foundation, says the Gates Foundation hasn't
tried to compete with or replace traditional donors like
governments. Instead, he says, it has used its money to make
"strategic investments" with partners for new initiatives like
disease-treatment programs and vaccine-development projects that
work with initiatives from other funding bodies like the Global
Fund.
For example, he says, the Gates
Foundation has invested heavily in a HIV/AIDS testing and treatment
program in Botswana. He says that is creating "a model that other
countries can follow with Global Fund financing."
Many nonprofit officials say they
expect the Buffett gift to inspire generosity in other donors, but
some worry that could pose challenges by shifting responsibility
away from government and onto the private sector. "There could be
lawmakers who will look at these wealthy donors and say, 'You solve
the problem, rather than us,' " says Diana Aviv, president and chief
executive of Independent Sector, a nonprofit group that represents
foundations, charities and corporate-giving programs.
The gift promises to give more
attention to the Gates Foundation's two main focuses, education and
global health, and potentially divert donor dollars away from other
causes. The arts, for example, is not a big part of the Gates
Foundation agenda, and that could make it harder for cultural
institutions to call attention to their needs. "We're not against
culture," said Bill Gates Sr., who serves as co-chairman of the
Gates Foundations. "We just can't do everything."
The younger Mr. Gates said at the
news conference he hopes the foundation's enlarged endowment won't
discourage other givers but draw them in. "There will continue to be
foundations of all sizes," he said. "If you want to deal with
billions of people, you need scale." He said he's optimistic that
the Buffett gift will spark more of the nation's superrich to become
donors while they are still alive. "I hope we're seeing a rise in
philanthropy and that people with wealth will give wealth back and
give it back at a younger age," he said. "Ted Turner started it all
by scolding people. We're trying to complement that by showing how
much fun it can be."
In assuming the role as one of the
biggest funders of global health programs, the Gates Foundation has
taken an approach long eschewed by pharmaceutical companies and
groups like the WHO: to use cutting-edge science to develop drugs
and vaccines against diseases that kill millions in the developing
world.
Some long-established foundations and
international health officials initially worried that Mr. Gates
would charge into philanthropy like a bull in a china shop, but some
of that fear has abated. Some smirked at his initial hard-landing in
places like India, where he quoted dire projections for geometric
AIDS growth and ruffled government feathers. But his diplomatic
skills have grown since then, along with the foundation's
credibility for working with local project managers in countries
from India to Mozambique. He also showcases his wife, whose modest
demeanor has won over new friends for the foundation.
"I've heard both him and his wife
speak," said David L. Heymann, who heads polio programs for the WHO.
"They are both keen listeners. They ask the right questions. It's a
pleasure to hear the right questions." He gave high marks to certain
African malaria projects, that, instead of a single intervention,
offer a whole panoply of services from bed nets and spraying, to
diagnosis, and treatment. "It's a superb program leaving behind a
public-health good."
Government officials say the Gates
Foundation is not duplicating the work of public agencies. "They are
really apples and oranges," said Anthony Fauci, director of the
National Institute of Allergy and Infectious Diseases. (Dr. Fauci's
institute is involved in some projects with the Gates Foundation.)
"The natural question is not, 'Why do we need WHO?' " he said. "WHO
has never been one to put a lot of money into things. They are a
coordinating, bully-pulpit kind of organization, and the need for
that doesn't change."
The Gates approach has been much more
grass-roots. A foundation initiative, known as Grand Challenges in
Global Health, was modeled after a public call by a German
mathematician in 1900, who challenged his fellow mathematicians to
solve a list of the 23 greatest then-unsolved math problems.
Similarly, at the Gates Foundation's behest, a group of scientists
in 2003 picked 14 such challenges in global health from scores of
ideas submitted from around the world.
Since its inception, the Gates
foundation has bankrolled scores of causes, from an effort to reduce
the devastating impact of sleeping sickness in Africa to the
challenging quest to come up with a vaccine for HIV. Indeed, people
familiar with the situation said last week that the foundation is
readying a grant infusion of more than a quarter-billion dollars to
the Global HIV Vaccine Enterprise, a collaborative quest it helped
start several years ago. While it has left the actual implementation
of global health programs to traditional agencies such as the WHO,
it has tried to use its deep pockets to plug a funding gap in global
health that many argue ought to be more generously filled by rich
nations.
In addition, Mr. Gates yesterday
highlighted a new area of interest: microcredit. Helping women start
small businesses, save money for their families and preserve their
funds after their husbands die will increase family security.
Another area is agricultural biotechnology, which is important to
food security and dovetails with health goals.
Mrs. Gates said that while touring
Africa, she saw people standing in line for their AIDS and TB
medications, yet unable to stomach the drugs because their stomachs
were empty. "People in line can't swallow it if they don't have at
least a banana and some water," she says.
Some question whether the Gateses'
largess is being put to the best possible use in tackling global
health. Few in the public-health field have dared to criticize the
foundation since they are -- or hope to be -- recipients of
Gates-sponsored grants. Yet some argue that instead of taking a
narrow approach that aims to, say, reduce the number of HIV
infections, the Gates Foundation could use more of its money to
transform the politics of global health -- and thereby create a more
lasting, widespread impact. In other words: Get rich countries to
pour more money and take a stronger stand in the battle against the
deadliest diseases of the developing world.
Amir Attaran, professor of law and
medicine at the University of Ottawa in Canada, said the Gates
Foundation has been generous in agreeing to spend $750 million over
five years to boost childhood immunization in poor countries.
However, he argued, "a more entrepreneurial approach would be to
spend $50 million to change the policy environment" that contributed
to the problem in the first place.
--Steve Stecklow and Mark Schoofs
contributed to this article.


A $31 Billion Gift
Between Friends
By Landon Thomas,
Jr. - New York Times
June 27, 2006
The friendship between Warren E.
Buffett and Bill Gates has been forged over a shared passion for
such homespun American treats as cherry Coke, burgers and college
football. They delight as well in loftier pursuits, like playing
bridge and solving complex math problems.
But, more than anything, what Mr.
Buffett's $31 billion gift to the foundation that Mr. Gates runs
with his wife, Melinda, shows is a common disdain for inherited
wealth and a shared view that the capitalist system that has
enriched them so handsomely is not capable alone of addressing the
root causes of poverty.
"A market system has not worked in
terms of poor people," Mr. Buffett said yesterday, in an interview
taped earlier in the day for "The Charlie Rose Show" on PBS.
As for any thought he might have had
in giving the bulk of his billions to his three children, Mr.
Buffett was characteristically blunt. "I don't believe in dynastic
wealth," he said, calling those who grow up in wealthy circumstances
"members of the lucky sperm club."
Genuine friendships within the
highest tier of corporate America are rare, because of the demands
of the jobs as well as the myriad forces that can turn shared
interests into embarrassing conflicts.
But the bond between Mr. Buffett and
Mr. Gates, the two richest people in the United States and arguably
the two most influential in American business in recent years, has
lasted more than 15 years. It has been sustained, according to
people who know them, in large part by a very high level of
intelligence and a conviction that their vast wealth has given them
a larger responsibility to society.
"When you are as smart as Warren or
Bill, I think it's hard to find people to talk to," said Donald E.
Graham, the publisher of The Washington Post,
who has spent time together with the two men. He called Mr.
Buffett's gift "the most creative thing that anyone has done and the
way he has done it underscores how much admiration he has for Bill."
What was most surprising about Mr.
Buffett's decision was not so much that he was giving his wealth
away but that he was asking someone else to pursue philanthropy on
his behalf.
Like Mr. Buffett, corporate titans
like Sanford I. Weill, the former chief executive of Citigroup , and
Henry M. Paulson Jr. , the chief executive of Goldman Sachs who has
been nominated to be Treasury secretary, have promised to dispense
with their own wealth. But they, like most of those with huge
fortunes, are expected to set up their own charitable foundations to
carry out their wishes. For Mr. Buffett, a hallmark of his skill as
an investor has been his self-denying quality. He has often
described his task running Berkshire Hathaway, the insurance holding
company that serves as his investment vehicle, as finding the best
corporate managers, investing heavily in them and getting out of the
way — an approach that he now plans to follow with Mr. and Ms.
Gates.
"I would be terrible at it," Mr.
Buffett said yesterday, assessing his abilities as a philanthropist.
"I like to look in the mirror and ask myself whether I'm doing O.K.
And there are a lot of people whose opinions I don't want to listen
to. So you have to be a little more diplomatic than I am."
In past interviews, Mr. Gates, who
just turned 50 and is 25 years younger than Mr. Buffett, has
referred to himself as the student in the relationship ("I study
him," he has said).
But while business itself has not
been at the core of their relationship, Mr. Buffett invited Mr.
Gates to serve as a director of Berkshire Hathaway and said that he
had bought a small piece of Microsoft a long time ago just to keep
his eye on Mr. Gates.
Mr. Gates said yesterday that Mr.
Buffett had first mentioned the idea in passing on his wealth to the
Bill & Melinda Gates Foundation about a year and a half ago. Then in
recent months, the two men, who play bridge online and vacation
together, delved into more specifics as Mr. Buffett discussed just
how impressed he had been with the work of the foundation, which
devotes the greatest amount of its resources to improving health
conditions in developing countries.
"Then it was like, 'Wow, is he
serious about that?' " Mr. Gates recalled in his interview with Mr.
Rose. Followed by, "Wow, are we ready for that?"
The two men were first introduced in
1991, when Mr. Gates, who then kept his nose close to Microsoft's
grindstone, was persuaded by his mother to attend a meeting where
Mr. Buffett and Katharine Graham, then the publisher of The
Washington Post, were present.
Mr. Gates was reluctant to go,
fearing that Mr. Buffett was only interested in narrow financial
subjects. "What were he and I supposed to talk about, P/E ratios?"
he recalled for an article in Harvard Business Review.
But they hit it off immediately,
plunging into an in-depth dissection of I.B.M.'s prospects.
Yesterday, Mr. Gates credited Mr. Buffett for encouraging him, in
the early 1990's, to read a copy of the World Development Report,
put out by the World Bank, that analyzed poverty levels around the
world, thus sparking his interest in philanthropy.
One thing they don't have in common
is the way they live. Mr. Buffett, who still inhabits the house in
Omaha that he bought for $31,500 in 1959, frequently lured Mr. Gates
to his home turf to participate in local bridge tournaments. Mr.
Gates built a huge mansion on the shores of Lake Washington not far
from Microsoft's headquarters in Redmond, a suburb of Seattle. And
he is a much more enthusiastic world traveler, though he persuaded
Mr. Buffett to accompany him on a trip to China in 1995.
But they both are devoted workaholics
who go to their offices just about every day they are at home. In
public, there is a relaxed towel-snapping aspect to their
relationship — as if they are making up for all those jocular
moments that passed them by during their younger, more intensely
ambitious years.
In an earlier interview with Charlie
Rose, Mr. Buffett explained the role he played in Mr. Gates's
engagement in 1994 to his wife, with whom he has had three children.
The couple flew into Omaha, where they met Mr. Buffett at Borsheim's,
the jeweler that Berkshire Hathaway has owned for years.
"Look, Bill, this is none of your
business, but when I got married, I spent 6 percent of my net worth
on the ring," he recalled saying to Mr. Gates, who at the time had a
net worth already well into the billions. "I don't know how much you
love Melinda."
Mr. Gates can get his jabs in, too.
He has said publicly that his daughter calls Mr. Buffett "the man
who works at Dairy Queen," a needle at Mr. Buffett's oft-expressed
love for the company, which he owns, and its signature product.
Mr. Gates has also credited Mr.
Buffett with crystallizing his own feelings about inherited wealth.
The son of a successful lawyer in Seattle, Mr. Gates rebelled at his
own privileged upbringing, dropping out of Harvard and starting
Microsoft with several close associates.