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April 2000 - June 2000
TALES
OF THE TAPE: The Brighter Side of Sears
By Ann
Keeton - Dow Jones Newswires
June 20, 2000
In a tough year for retail stocks, one of the rising stars comes as a
surprise. Along with perennial favorites Kohl's Corp. (KSS) and Wal-Mart
Stores Inc. (WMT), some Wall Street analysts have put a strong buy
rating on Sears Roebuck and Co. (S).
Sears' stock is up 26% from its 52-week low
of 25 1/4 set on Feb. 24, and up 17% since Nov. 1 when it got dumped from
the Dow Jones Industrials.
Still, the valuation remains cheap.
Recently it traded at 31 13/16, less than eight times projected fiscal
2001 earnings, and well below the historic rate of 10 times earnings. But
price isn't the only reason to buy the stock.
"I don't think the Street has
recognized what Sears is doing," said Thomas Tashjian, an equity
analyst with Banc of America Securities in San Francisco. On June 1, the
bullish analyst put a 12-month price target of $51 on the stock.
He and others believe Sears' improving
profit margins, particularly on apparel, will reap rewards even if robust
consumer spending slows.
But 10 out of 15 analysts surveyed by First
Call/Thomson Financial lump Sears in the "hold" category with
troubled competitors Kmart Corp. (KM) and J.C. Penney Co. (JCP). All three
full-line retailers saw their stock drop about 50% or more in the past
year as investors shed their shares in favor of high-flying technology
issues. This week, Merrill Lynch & Co. analyst Dan Barry cut
second-quarter earnings estimates for several retail companies,
trimming his view on Sears by 2 cents to $1.02 a share.
The First Call consensus sees Sears earning
$4.52 a share this year, an increase of 16%, and continuing to grow
earnings at an annual average rate of 10% for the next five years,
compared with a 16.5% five-year growth rate for all retailers.
The Street should take a closer look at
Sears' recent financial performance, analyst Tashjian said. "The
fourth quarter of 1999 and the first quarter of this year were very
strong," he said.
In the most recent quarter, earnings jumped
71%, to 65 cents a share, buoyed by sales growth and a turnaround in the
company's credit-card operations. "We see earnings per share
increasing 19.5% in the second quarter," the analyst said.
Banc of America analysts have strong buy
ratings on a few other retail stocks, including Kohls, Nordstrom Inc. (JWN),
Family Dollar Stores (FDO) and Fred's Inc. (FRED). They all have one thing
in common, Tashjian said. "They've continued to work on improving
operations. Their growth isn't coming just from strong consumer
spending."
Wayne Hood, an analyst at Prudential
Securities Inc., said he's rated Sears a strong buy since the beginning of
this year, largely because improved
profit margins. The company has set a long-term goal of
generating 5% retail operating margins compared with 2.9% last year.
Ironing Out The Wrinkles In Apparel
Apparel, the retail category with the best
profit potential, has been a trouble spot for several years. Soft goods,
including clothing and home fashion, accounted for one-third of total
sales in 1999. In the past year, Sears cleaned house, cutting the number
of apparel vendors it works with by as much as 30%. "They weeded out
career apparel, which they couldn't sell, in favor of casual and active
wear, and they stopped working with manufacturers who weren't that
important to them," Tashjian said.
Sears' chairman and chief executive, Arthur
Martinez, who retires at the end of this year, is credited with using his
merchandising and financial skills to bring Sears back from near-collapse
in the early 1990s. But it's taken until now to iron out the wrinkles in
the apparel business. Martinez's award-winning "Softer Side of
Sears" advertising campaign brought more female customers into the
store, but sales growth was inconsistent and didn't translate to stronger
earnings.
Last year, the stores still looked
cluttered, filled with crowded racks of marked-down merchandise. Sears
told analysts it would retool the "Softer Side" program.
Martinez
and his team had known all along what they needed to do, Tashjian said.
But while other retailers were able to sharpen their pencils in dealing
with key vendors, Sears played catch-up.
To build credibility with
customers, the company had to "bend over backwards" to get
popular brand names, like Levi's jeans and Nike shoes, into its stores.
Now Sears has the brands it needs.
"They can get vendors to work with them, to take more of the
inventory risk. On the sales floor, you'll see less
merchandise as Sears consolidates its relationships with a few important
manufacturers. Customers will find the stores easier to shop in, less
confusing. Goods will move faster. Sears can offer more fashionable
merchandise."
Tom Nicholson, Sears' director of public
relations, said new ideas for stores - such as adding shopping carts and
wider aisles - are being tested in 12 Midwest stores and, if successful,
are quickly rolled out nationwide.
Sears is adding merchandise in its home
furnishings department to keep pace with changing customer needs. That's
good, Tashjian said, because "at Banc
of America, in the next five years, we see industry-wide apparel sales
growing at a rate of about 1% or 2% a year, while home goods will grow in
the 4% to 5% range."
The other side of Sears, the hardlines
business, with the company's unrivaled brands, Kenmore appliances and
Craftsman tools, accounts for the other two-thirds of annual revenues.
Nicholson said the company doesn't dismiss
competitive challenges from the likes of Home Depot Inc. (HD). But in
appliances, where Home Depot has said it intends to become No. 1, volume
leader Sears outsells the next 12 retailers combined. Sears' ability to
deliver quality and service should keep it on top with no trouble,
analysts said.
Sears is building its Internet business,
Nicholson said. "We've been pretty quiet about this, but we're now
the fifth-largest retail Web site, in terms of sales. Our sales from the
dot-com business are about equal to one of our stores - and we have 850
stores."
Still, he said, the Web has the potential
to revolutionize retailing. "The Internet is going to be the Sears
catalog of the 21st century."
Sears' Business Model Seen Outdated
Fund managers aren't excited by Sears, said
Mark Sellers, an analyst at Morningstar in Chicago. "You see some
Sears stock in the very conservative
large-cap value funds." Vanguard's Windsor II holds the highest
percentage of fund assets, 1.84%, in Sears stock. Conservative investors
keep Sears in their portfolios, Sellers suggested, because "the stock pays a good
dividend."
Sellers said in the near term, "we may
see the stock price go up. Sears has had some mild success with sales
growth this year, but I don't think it's something to get excited about.
It's a well-managed business, but it's a slow grower."
Morningstar doesn't make buy or sell
recommendations on stocks, the equity analyst said. "But over the
long haul, I think Sears is going to have a tough time. They're getting
competition from specialty retailers and from discounters like Wal-Mart -
Sears doesn't have a company culture that can
operate on razor-thin margins like Wal-Mart. And their business model -
selling 'everything' - is old-fashioned. Sears can only do so much
cost-cutting. It's going to be an uphill battle for any of the (broadlines)
group, Sears, Penney or Kmart, to generate strong top-line growth."
Earlier this year, Sears' board of
directors expressed its impatience with management's growth strategy,
prompting Martinez, 60, to take early retirement. The directors asked
Martinez to help choose his successor. Candidates from within and outside
the company are being considered.
Prudential's Hood said he's not about to
write Sears off. "I've been following retail stocks since 1982.
There was a time not that long ago when people thought Sears would go
bankrupt."

Sears
Puts Spotlight on Alliance with Powell
Susan
Chandler, Chicago Tribune - June 24, 2000
It's not unusual for large retailers to
make major charitable contributions.
Target Corp. donates 5 percent of its
annual profit to charity. Wal-Mart Stores Inc. regularly works with
schoolchildren, building nature paths and cleaning up wetlands.
Sears, Roebuck and Co. has plenty of its
own charitable projects. But on July 2, the Hoffman Estates-based
retailer will take the unusual step of splashing its latest initiative
all over the cover of its Sunday newspaper advertising insert, which
reaches 53 million homes.
Instead of featuring hot-selling items
such as "tankini" swimsuits or men's khaki shorts, the Sears
circular will showcase retired Gen. Colin Powell, who heads
"America's Promise," an alliance of 500 volunteer
organizations and almost 500 communities across the U.S.
In partnership with Powell's
organization, Sears is trying to generate 1 million hours of volunteer
work during the next three years from its employees, retirees, suppliers
and even customers. The program is being called "The Sears Good
Life Alliance," which ties in with Sears' new advertising slogan,
"The Good Life at a Great Price. Guaranteed."
Sears and Powell will announce their
alliance Sunday at a press conference in Orlando.

Stock
Gains Swell Assets in Plans, Often Giving Earnings a Silent Lift
By Ellen E. Schultz, The
Wall Street Journal
June 6, 2000
The
costs of running employee pension and retirement plans fell last year for
many of the nation's largest companies, as the strong stock market
continued to swell pension-plan assets.
Pension costs for the companies in the Standard &
Poor's 100 index dwindled last year "to a mere $155 million"
from $4.9 billion in 1997, according to Jack Ciesielski, whose firm, R.G.
Associates Inc. in Baltimore, publishes the Analyst's Accounting Observer
newsletter. The study is the most comprehensive review to date of the role
that pension plans played in corporations' 1999 financial results.
For some companies, the income generated in pension
plans was so strong that the plans not only paid for themselves but also
helped to boost corporate earnings. That was the case at 29 companies, up
from 20 in 1997. These companies enjoyed pension income as a result of an
accounting rule that allows income-statement relief when expected returns
on pension assets exceed the pension plans' annual costs.
For some companies, the equation was aided by employee
layoffs that reduced total pension exposure, as well as cuts in benefits
to tens of thousands of workers who remain on payrolls. "Clearly, the
stock market is the key, but the increasing popularity of cash-balance
pension plans, which reduce a company's liability, has also made a big
difference," Mr. Ciesielski said in an interview.
Pension income was quite substantial for some companies.
At Norfolk Southern Corp., pension income amounted to 12% of operating
profit, while it tallied 11% of such profit at Lucent Technologies Inc.,
Coastal Corp. and Unisys Corp. About 10% of Bell Atlantic Corp.'s 1999
operating profit was pension-related, the report found. Not all companies
were immediately able to confirm the figures.
Mr. Ciesielski's report, aimed at analysts and
institutional investors, hammers home the idea that investors need to be
aware of the often-unpublicized role played by pensions in earnings.
"Bottom line: Is management driving the operating income higher -- or
is a higher stock market driving operating income higher?" he asked.
Calling pension plans "the invisible
gorillas," Mr. Ciesielski noted that "the earnings of a pension
plan belong to a pension plan and the pensioners," and that except
under rare circumstances, the sponsoring company cannot use the assets
without steep tax and other penalties, so pension "income" will
never be spent on shareholders' behalf for capital projects, dividends or
buybacks.
A spokesman for Allegheny Technologies Inc., whose
pension income accounted for 51% of the company's operating income in
1999, doesn't agree that there's little benefit. He pointed out that the
company transferred more than $36 million from its overfunded pension plan
to pay for retiree medical costs in 1999.
Unquestionably,
the impressive investment returns being posted by many pension plans have
helped relieve companies of some of the financial burden of retirement
obligations. In the two-year period from 1997 to 1999, Dow Chemical Co.'s
pension cost fell to $48 million from $139 million, and Walt Disney Co.'s
to $11 million from $45 million, the report found. A spokeswoman for
General Motors Corp. confirmed the report's conclusion that its pension
costs fell by almost two-thirds over that period, adding that, allowing
for discontinued operations, the costs fell to $583 million from $1.4
billion.
The kick that comes from slicing pension benefits is
significant for some companies. Kmart Corp., for example, froze its
pension plan in 1996, so employees ceased earning additional benefits
after that. Falling pension costs helped the plan pump $63 million into
the bottom line in 1998 and $68 million in 1999. The pension plan went
from being under funded by $110 million in 1998 to being overfunded by
$161 million in 1999.
Downsizing also plays a role in falling pension costs.
Eastman Kodak Co.'s pension costs fell to $49 million in 1999 from $115
million in 1997, the report found. A spokesman confirmed that the cost
reduction stemmed in large part from a work-force reduction of 18,000 in
1998.
So swollen were many companies' pension assets at year's
end that they "rival the size of the operating assets of many U.S.
firms," Mr. Ciesielski said. At four S&P 100 companies, the
pension plans were bigger than the companies themselves, in terms of
assets: Bethlehem Steel Corp., Lucent, Unisys and Boeing Co. Not all
companies could be reached to confirm these figures.
"You might think of the pensions as mutual funds
for an exclusive clientele, which just happen to possess an incidental
industrial business," quipped Mr. Ciesielski. "They're pensions
on steroids."
Calling pension plans "more a profit center than an
employee benefit," Mr. Ciesielski noted that the good times won't end
if the stock market slows down. "There are plenty of levers that can
be pulled to keep pension liabilities from growing, and make the
near-funding or overfunding go even further," he said.
Even if astute observers tease the pension influence out
of company filings, such filings are made only annually, so there's no way
to tell if a company relied on pension income to aid earnings in a given
quarter. By Mr. Ciesielski's calculation, pension income last year
accounted for about 11% of the improvement in operating profit at the
S&P 100. That's down from nearly 70% the year before, but in dollar
terms, operating profit grew substantially more in 1999 than in 1998.

Sears
Skips Allstate for Insurance Venture
By
Susan Chandler and Melissa Wahl,
June 15, 2000 Chicago Tribune
Five years ago, Sears, Roebuck and Co.
exited the insurance business by spinning off Allstate, a company it
created during the Depression and nurtured for 64 years.
Now the Hoffman Estates-based retailer is
ready to take another crack at insurance, but its latest venture won't
involve "the Good Hands" of Allstate. Instead, Sears is
partnering with Hartford Financial Services Group Inc. to offer low-cost
auto and home insurance to Sears customers, the retailer said Wednesday.
The insurer, based in Hartford, Conn.,
will be making its pitch through a direct-mail campaign to 60 million
Sears customers beginning July 1. The insurance will be available for
purchase over the phone or on the Internet, but not in Sears' 860
department stores.
Sears won't bear any of the underwriting
risk associated with the policies but will receive revenue based on how
many customers sign up, said Sears spokesman Ted McDougal.
But why isn't Sears using Allstate, its
former subsidiary and the nation's second-largest auto and home insurer,
to underwrite its new insurance venture?
"We looked at the top property and
casualty writers in the country and concluded the Hartford is the best
fit for our customers based on its satisfaction ratings, capacity and
pricing orientation," said Vachel Pennebaker, president and general
manager of Sears Financial Products.
Adding to the Hartford's appeal was its
experience in marketing insurance to Ford Motor Co. customers and
members of AARP, McDougal said.
For Allstate's part, the Northbrook-based
company says it isn't sore at being left out.
"We welcome the competition,
although we view this new alliance as an attempt by these companies to
play catch-up," said Sharon Cooper, Allstate spokeswoman.
Sears does use Allstate to market other
insurance products to its customers, including supplemental life, health
and credit insurance, McDougal said.
No matter what insurer Sears teamed up
with, the move makes sense, said David Schiff, an insurance industry
expert who publishes a newsletter in New York.
"Here they won't have any capital
tied up in it. I assume they're not paying a cent," Schiff said of
Sears.

On
Again
Excerpt from
Inside Retailing column by Susan Chandler
The
Chicago Tribune - Saturday, June 17, 2000
When the turnaround at Sears, Roebuck and
Co. derailed early last year, Chief Executive Arthur Martinez put his
corporate memoirs on hold.
Now that Martinez is on his way out the
door sometime before the end of the year, "The Hard Road to the
Softer Side of Sears" may be back on track. Martinez is considering
finishing the book, but when he would do so is "still up in the
air," said Sears spokesman Ron Culp.
If the book is revived, former Chicago
Tribune reporter Charles Madigan, who wrote the original, will handle
the revision. Time Books, Martinez's erstwhile publisher, will have the
first right of refusal.

Sifting
Through Same-store Sales
Mixed Bag for Retailers
By Barbara C. Costanza,
CBS MarketWatch
June 1, 2000
Same-store sales results are giving
investors some insight into what retailers' upcoming earnings reports
hold on tap.
At Best Buy (BBY: news, msgs), for
instance, comparable-store sales for the three months ended May 27
increased 9.5 percent on top of the 13.3 percent registered in the
fiscal 2000 first quarter last year. Best Buy also said sales for the
latest quarter came in at $2.96 billion, up 24 percent over the year-ago
period. The news pushed shares up 6 11/16 to close at 70 11/16 Thursday.
On the flipside, shares of Pacific
Sunwear California Inc., (PSUN: news, msgs) plunged 23 percent after
the casual apparel and accessories retailer warned of a possible
second-quarter shortfall due to weak sales. The company reported
same-store sales in May rose slightly but is looking to June and July
for seasonally stronger sales. If same-store sales rise less than 6
percent in the next two months, the quarter will fall short of the
second-quarter consensus estimate of 29 cents a share. May same-store
sales rose 0.5 percent from last year's levels. Total monthly sales rose
33 percent to $36.3 million from $27.3 million a year earlier.
Deutsche Banc wasted no time cutting its rating on the stock to
"buy" from "strong buy."
Running down some of the big-name
retailers, Wal-Mart Stores Inc. (WMT: news, msgs) reported that
same-store sales rose 7.4 percent, while total sales were $14.6 billion,
up 23 percent from $13.9 billion recorded last year. The stock slipped
3/8 to 57 1/4.
Target Corp. (TGT: news, msgs)
said same-store sales rose 1.5 percent, missing the company's target.
Total sales came in at $2.51 billion, up 6.8 percent from the $2.35
billion registered in the year-ago period. But the May results were
"below plan," acknowledged Bob Ulrich, chairman and CEO.
Shares closed up 5/16 to 63.
Sears, Roebuck & Co. (S: news,
msgs) reported total domestic store sales of $2.3 billion for May. On a
comparable basis, U.S. store revenues increased 3.5 percent on the
month. "Home appliances and electronics continue to show strong
increases along with fine jewelry, fitness equipment and cosmetics and
fragrances," said Arthur C. Martinez, chairman and CEO. Shares rose
5/8 to close at 37 9/16.
Clothing retailer Gap Inc. (GPS:
news, msgs) said that total sales gained 19 percent to $930 million in
May, while same-store sales for the same period fell 2 percent compared
to an 8 percent increase in May 1999. The comps were dragged down by
weakness at the company's Banana Republic and Old Navy units. Shares
fell 3/8 to close at 34 11/16.
Women's apparel retailer Ann Taylor
(ANN: news, msgs) also reported May same-store sales, sending shares
higher. Same-store sales increased 3.1 percent. Total sales for the
latest four weeks rose to $105 million from $90.7 million. The stock
closed up 3 9/16 to 29 9/16.
What's ahead on the earnings front
"We expect it to be another excellent second quarter," Chuck
Hill, director of research for First Call, said about the next earnings
reporting season. Earnings growth for the quarter will be least 20
percent but could go as high as 23 percent, if the current earnings
revision pattern holds. However, Hill points out that the number of
negative pre-announcements is off to a much faster start than in the
first-quarter of 2000.
However, Hill said the real thing to
watch for is what analysts will do with their estimates for 2001. Just
as the Federal Reserve does, investors should remember the market is
looking 6 to 12 months ahead, he noted.
"There's always normal trimming of
the estimates," said Hill, referring to the 2001 earnings outlook.
"But the worry comes at the point where analysts lower their
estimates more than they usually do.
"There certainly is a potential for
substantial revision downward," advised Hill. Investors would
likely see those types of revisions starting in the third and fourth
quarter of calendar 2000.
As for the close of the first quarter of
2000, 99 percent of the S&P 500 companies have now reported results.
Overall, earnings are up almost 24 percent over the first quarter of
1999 -- the strongest bottom-line growth seen since the fourth quarter
of 1993, according to Hill.

No
Moves is Good News!
By
Andrew Serwer, Street Life, May 31, 2000
Not bad, considering. Considering all
hands were expecting a major sell-off on Wednesday, you'd have to say
that a flat to downer (barbiturate!) day is perfectly acceptable. The
Dow was off only 4 points to 10522, (nothin'!) while Nazzie, yes, fell a
bit more -- 58 to 3400 (EXACTLY!) But sew what? That means most of the
gains of yesterday held! Watch me, Don Drysdale (and his wife is?) I
mean Andy Serwer, everyday, along with the compelling Terry Keenan and
Bill (T-- fer Texas) Tucker on CNN's "In the Money," 11am EST.
Here's what else is up:
WHAT HAPPENED.... Glad you axed!
We started off the session with a benign housing starts report which
gave traders a little optimism. Stocks moved north, but trading was thin
and indecisive and you knew it was only a (brain) matter of time before
the bear came clawing BACK! And she did, but really we were up and down
-- more pos. than neg actually -- the whole day until some sell programs
swept in late and took stocks down. Now everyone's sitting on their
hands and waiting for the big wage #s on Friday. Jack nothing will
happen until they come out! As for today, financials like JP Morgan,
Amex, GE (yes they're a financial stock!), and William Harrison's
neighborhood (that's Chase -- up $1 plus to $74) held up (Mr.) nicely.
Big Chief Winner Today (and holding the freakin' Dow up!) was Wal-Mart,
up $6 to $60. Word is the folks from Bentonville, Ark., will make some
positive sounds to analysts and the like gathered down there for
meetings tomorrow and Friday. Or not!
BIG STORES.... Speaking of big
stores, all of 'em are sucking wind EXCEPT for Wal-Mart. Not
surprisingly there have been executive searches going on of late at
Kmart, Penney, and Sears. Headhunters' Dream!!!! (Reminds you of last
year when they were looking for a #2 at Dell, (filled by Vanderslice), a
#1 at Compaq (Capellus) and a #1 at H-P (Carly!) Anyway now the search
is over at Kmart. The pride of Troy, Michigan has just hired Charles
(don't call me Tim!) Conway. (He was the #2 at CVS (drugs), but don't
hold that against him. Yet!) Floyd Hall, outgoing CEO thought he had
until April 2001. No, no Floydo you are history RIGHT AWAY!!!! Look at a
stock chart and you'll see why!!! Stock is down 50% this year!!!! Over
at Sears they're looking to replace Arthur MARTinez. Why? Stock has gone
from $65ish to $36!!!! And at JC Penney, it's time to replace James
Oesterricher. I'm hearin' good things about his #2 Vanessa Castagna
(she's from Wal-Mart, and that's good!) The Penney job, P. Sellers says,
could be the most tasty since it probably has the most upside! All this
is like back in the days when Wal-Mart was crushing everyone. Guess
what!?!? WMT is at it again. Over the past three years the stock has
gone from the mid-teens to $60 (today's close.) NICE!!!!! Still, the
other three stocks are cheap: Penney's P/E is 15, Kmart 11, and Sears
9!! But will they move? (Thanks Patricia Sellers!)
Rumors, outside of Sears, still persist
that the Chairman of Sears Canada is the inside front runner to succeed
Arthur. It maybe nothing more than a speculation, however this might be
a timely.
One Company One border--two diverse
attitudes... Sears U.S.A. versus Sears Canada....
Sears U.S.A. Chairman considers Sears
retirees to be "dinosaurs and burdens" and treats them with
disdain. Sears Canada Chairman considers Sears retirees to be a valuable
asset, preserved their benefits and treats them with dignity.

Kmart
Appoints CVS's Conaway to Replace Hall as Chief Executive
A
WSJ.COM News Roundup
TROY, Mich. -- Kmart Corp. on Wednesday
named Charles C. Conaway, the No. 2 executive at CVS Corp., as chairman
and chief executive of the retailer, replacing Floyd Hall, who is
retiring.
Mr. Conaway, 39 years old, signed a
five-year agreement with Kmart, the nation's third-largest retailer.
Other terms of the agreement haven't been disclosed. He succeeds Mr.
Hall, 61, who joined Kmart five years ago. Mr. Hall disclosed earlier in
May that he planned to retire.
CVS, of Woonsocket, R.I., said Chairman
and CEO Thomas Ryan will become president, a position he previously held
until April of last year. The drugstore chain said it doesn't plan to
search for a new president.
In addition to serving as president of
CVS, Mr. Conaway also was chief operating officer and was responsible
for all merchandising, advertising, store operations and logistics, as
well as e-commerce operations. Mr. Conaway also had served on the boards
of Linen 'n Things, Streamline.com and Health Connections.
"With a solid foundation, now it is
time to transition to a new chairman and CEO," Mr. Hall said.
"Chuck Conaway is recognized as a dynamic executive who understands
the complexities of large, multi-site retailing."
Investors cheered the news of Mr.
Conaway's appointment, boosting Kmart's stock $1.125, or 14.75%, to
$8.75 in mid-afternoon trading on the New York Stock Exchange. Mr. Hall
has been credited with breathing new life into the struggling Kmart
chain when he took over in 1995. He quickly closed unprofitable stores,
sold many of the retailer's foreign assets, and dressed up Kmart's
existing stores. Over the last few years, the Troy, Mich., retailer has
converted old stores to Big Kmart outlets, which include an expanded
selection of merchandise, including small grocery sections.
Mr. Hall also brought in more fashionable
clothing and added some key brands, such as the Martha Stewart Everyday
home and garden line, which now has more than $1 billion in sales
annually. But Kmart has had a tough time keeping pace with rivals such
as Wal-Mart and Target. Kmart's stock has lost more than half of its
value since last summer, due in part to the tough competition in the
marketplace.
"Hall resurrected Kmart from its
deathbed and took this company very far," said Jeffrey Edelman, a
retail analyst at PaineWebber Group Inc. "But I think there is
still farther to go."
Since Mr. Conaway was brought in from the
outside, analysts believe that he will have to work hard to keep Kmart's
top executive team in place. Vice Chairman Michael Bozic and head
merchant Andrew Giancamilli were both passed over for the CEO slot. But
Mr. Conaway won many fans on Wall Street during his tenure at CVS, where
he helped build the drugstore chain into an industry powerhouse with
more than 4,100 stores and annual sales topping $18 billion.
Under Mr. Conaway's watch, CVS bought
online drugstore Soma.com last year, and renamed it CVS.com. CVS also
has been moving its core stores from strip malls into more-profitable
freestanding locations.
Mr. Conaway takes over the top post at
Kmart just weeks after the retailer announced an ambitious plan for the
next year to build its presence on the Internet as well as renovate and
open new stores. Kmart operates 2,171 Kmart, Big Kmart and Super Kmart
retail outlets in all 50 states, Puerto Rico, Guam and the U.S. Virgin
Islands.
At the shareholders' meeting last month,
Kmart said it would spend $340 million to open 20 new Big Kmart stores,
expand 12 to 15 existing stores and adding five new Super Kmarts --
24-hour centers that combine traditional Kmart discount stores with full
grocery operations. In 2001, the plan calls for adding 30 Big Kmarts and
20 new Super Kmarts, as well as expanding 11 stores with new facilities.
Kmart also will invest $328 million -- up
from $131 million in 1999 -- to improve its technology systems,
including the installation of new scanners that will dramatically speed
up time spent on check-out lines.
Kmart will roll out an online store
called BlueLight.com this summer, which will eventually be stocked with
about three times the amount of goods available at a Kmart store. Its
free Internet service, also called BlueLight.com, now has more than two
million users.


Three
Big Retailers Go Shopping for Chief Executives
Leslie Kaufman
& David Leonhardt, New York Times
May 30, 2000
Within a few weeks this spring, J. C.
Penney, Sears and Kmart all announced they were looking for new chief
executives. These separate recruiting drive shave essentially created a
referendum on which of the ailing businesses is the sickest.
Finding first-rate talent in the retail
industry is notoriously difficult, in part because the best and the
brightest are not drawn to a business that often makes executive prospects
do time as stock boys.
But this time, each company expects its
competitors' searches to increase the difficulty.
"If you have a shallow pool and three
fishermen instead of one, the one who gets up earliest and spots the
jumping fish has an advantage," said Gerard R. Roche, the chairman of
Heidrick & Struggles, which is conducting Sears' search for Arthur
Martinez's replacement.
The three-way race "gives a sense of
urgency," says Hal Reiter, chief executive of Herbert Mines
Associates, a New York search firm that is widely believed to be
conducting the hunt for Floyd Hall's replacement at Kmart (neither Mr.
Reiter nor Kmart would confirm this). It forces companies to "play
the game I call 'head cheerleader.' Everyone wants to date the head
cheerleader."
But on whose arm do the head cheerleaders
want to be escorted?
In many ways, the companies are in similar
positions. All three are retail chains with revenues of about $30 billion
to $40 billion a year, which are being squeezed hard between efficient
low-price discounters like Wal-Mart on the one hand and more
fashion-conscious specialty chains like Limited and Gap on the other.
Still, there is general agreement among
headhunters and retail stock analysts that Kmart presents the least
desirable opportunity. The discounter, which was fast losing ground to
Wal-Mart, brought in Floyd Hall,
a former executive with the Museum Company and Grand Union in June 1995.
Mr. Hall has put the company on a steady train of earnings and sales
growth by introducing private brands like Sesame Street Kids and by
expanding into Super Kmart formats, extra large stores that sell groceries
as well as dry goods.
Still, Kmart trails its rivals in almost
insurmountable ways. Its real estate is older, is cash flow is weaker and
computer systems are not as evolved and fully integrated into all aspects
of the business. Its stock closed at $7.6875 last Friday, compared with a
52-week high of $17.50.
And then there is the Martha factor. Kmart
brings in some $1 billion in annual revenues from the Martha Stewart brand
of 200-thread-count bed linens and coordinated pool furniture. The
formidable Ms. Stewart has made it clear
that Mr. Hall has not been as responsive as she would like and that she
would want to work a little more closely with a new executive.
"While
all our suppliers are important," said the Kmart spokeswoman, Shawn
M. Kahle, "they do not have a say in the process. It is a decision to
be made by our board of directors." Nevertheless, any candidate must
know that Ms. Stewart and her penetrating critiques will be constant
companions for whoever takes the job.
It adds up to a particularly challenging
package. "There is always some reluctance to take on a business
perceived as having problems," Mr. Mines said. "The person will
have to be smart as well as courageous."
The company that might be most attractive
to candidates is J. C. Penney. Penney's stock closed last Friday at
$17.875, compared with a 52-week high of $52.94.
Whereas Sears and Kmart have already tried
turnarounds and made the easiest fixes, like closing the most
nonproductive stores and adding more high-margin branded merchandise,
there are still many basic changes to be made at Penney, changes that
could lead to quick payoffs. "No outsider has yet come into Penney to
cull the low-hanging fruit," said Kirk Palmer, who runs a recruiting
firm that specializes in retail jobs. "There is much more
upside potential. Plenty of room to hit home runs."
Sears is in the best shape of the three, as
Mr. Martinez has closed over 100 under-performing stores and slashed
50,000 jobs. Its shares closed at $35.375 on Friday, compared with a
52-week high of $51.19.
But Sears has a rough road ahead,
especially as Home Depot has taken direct aim at its lucrative appliance
business. And Mr. Martinez's successor will not find a lot of obvious fat
left to cut.
The last time three rivals had such an
obvious face-off was last summer, when Dell, Hewlett-Packard and Compaq
were looking for chief executives. Christian & Timbers, a search firm
based in Cleveland, came up with them flashiest find at least in Carleton
S. Fiorina for Hewlett-Packard. Jeffrey E. Christian, who ran the search,
offered this advice. "By definition, great leaders are few and far
between.
You've got to find the up-and-comer, the
person who will be great."
But even great leaders have their limits,
something that Wall Street is not likely to forget. Richard L. Church, a
stock analyst for Salomon Smith Barney who follows all three chains said
that a superstar hire could make a difference in the companies' stock
valuations but added, "the long-term issue these companies face are
formidable."

The
Fortunate 100
Ranked by 1999 Compensation
Can you
guess who some of the leaders are?
May
15, 2000 - Crain's Chicago Business
CEO's in the top
100
(Compensation in thousands)
(I've reviewed only top 25 out
of 100)
Rank Number 14 - Arthur
C. Martinez, 60 years old, Sears
Total Income - $7,920.4, Salary - $1,200.0,
Annual Bonus - $2,198.5, Long-term Incentives -$4,521.9
Rank based on revenues -1
Company net income - $1,453.0 Change from 1998 - 35.5%
Average
shareholder return - minus 25.5%
Rank based on shareholder return - 84
Market Capitalization - $11, 212.3
Highest Paid
Non-CEO's
(Compensation in thousands)
(I've reviewed only top 25 out
of 100)
Julian C. Day, Chief
Operating Officer, Sears Ranked - 6th
Total Income - $6333.8, Salary - $415.0, Bonus - $517.0,
Long-term incentives - $5,401.8 Exercise of options - none
Rank base on revenues - 1
Co. net income - $1,453.0 (Yes, that's billion)
Change from 1998 - +35.5%
Average shareholder return - minus 25.5%
Rank based on average shareholder return - 10
Anastasia D.
Kelly, Executive V/P, general counsel
Ranked - 17
Total Income - $3,998.9, Salary - $386.8, Bonus - $582.0
Long-term
Incentives - $3,030.1 Exercise of Options - none
Rank based on revenues - 1
Rank based on shareholder return - 10
Mark A. Cohen,
Division President Ranked - 24th
Total Income - $3,495.5, Salary - $500.0, Bonus - $623.0
Long term incentives - $2,372.5 Change from 1998 - 35.5%
Average
shareholder return - minus 25.5%
Comment: All figures are for
1999. Total compensation includes salary, bonus, and other
compensation in cash or equivalents plus the value of stock
options granted during fiscal 1999, using the Black-Scholes
methodology. Long-term incentives were adjusted for risk of
forfeiture because of job loss, retirement, etc. (Compensation
does not include the value of options exercised in 1999; that
compensation has been accounted for separately). The shareholder
return is a 3-year average.
Source: SCA Consulting
Directors
Take Back Control
Mike
Comerford, Daily Herald, Arlington Heights, IL
May 14, 2000
When a company is floundering
or undertaking a major transition, the buck has to stop somewhere.
In the past it was with the chief executive
officer, which was only proper because the CEO had operational power. His
bosses, the board of directors, were often part of his country club set.
An interfering board of directors was simply not cricket.
The rules of the game, however, are
changing. Although area companies this year are not radically changing the
make-up of their boards, directors are being held more accountable for
company performance by both shareholders and the courts. Consequently,
CEOs are listening more closely to their directors and directors are
second guessing CEOs more often.
"Boards are getting more, not less
active," said James Drury, a Barrington Hills resident and the vice
chairman of Chicago-based executive recruitment firm Spencer Stuart
Management Consultants N.V. Drury has been involved in placing directors
on the boards of Deerfield-based Baxter International Inc., Chicago-based
Quaker Oats Co. and Elk Grove Township-based UAL Corp., parent company of
United Airlines. "There are boards that are less active but even they
will have to change," Drury added.
This month is heavily booked with annual
shareholders meetings, a time when directorships are voted upon by
shareholders. Schaumburg-based Motorola Inc. met May 1. Hoffman
Estates-based Sears, Roebuck and Co. met last week. Northbrook-based
Allstate Insurance Corp., Chicago-based Bank One Corp., Oak Brook-based
McDonald's Corp. and UAL all convene their annual meetings this week.
Thursday's shareholder's meeting at Sears'
headquarters in Hoffman Estates was perhaps a signal of times to come.
Sears is facing monumental challenges in the coming year but it will be
doing so as CEO Arthur Martinez prepares to leave his post. Its board of
directors - which will choose his successor - was named one of the 25
worst board of directors in the country by Business Week magazine this
year.
At Thursday's meeting, shareholders
approved the naming of McDonald's President James R. Cantalupoo to the
board and then turned around and voted for an advisory measure to cut the
term of directors from three years to one year. The change in charter will
take a year and need a 75 percent approval vote at next year's meeting,
but it was widely seen as a shareholder call for more accountability from
the board.
Just one director, retired head of
Tupperware Corp. Warren Batts, predates Martinez coming to Sears to take
over its retail operations in 1992. Yet in the five years between 1994 and
1999, Sears stock price lagged both the S&P 500 index and the S&P
Retail Composite index.
"He (Arthur Martinez) has created one
of the friendliest boards in the world," said Tom Dowd, a Sears
retiree and shareholder. "I don't see how they let him go so long
without doing something. They just went along for the ride."
Chicago-based Fruit of the Loom Inc. is
another among the local boards ranked among the country's worst by
Business Week. Not coincidentally, it is in the midst of Chapter 11
bankruptcy proceedings.
"The Fruit of the Loom board is a
classic example of an insider board," said Wally Scott, professor of
management at Northwestern's Kellogg School of Management. "They were
heavily compensating (CEO William) Farley while the company was heading
into bankruptcy."
Not surprisingly, the boards ranked the
highest preside over companies showing growth. Locally, McDonald's was
ranked the 23rd best board by Business Week. It has been diversifying and
turning itself around after years of flat profit growth.
Other top boards, according to analysts,
are General Electric Co., Johnson & Johnson, Campbell Soup Co., Intel
Corp. and Lucent Technologies Inc.
The qualities that analysts look for in a
board of directors are independence, frequent performance evaluations and
activism.
Among local corporations that have had an
active board in the last year, Bank One's directors have undertaken the
biggest changes. Third-generation Bank One head John McCoy was nudged out
of the chief executive's office in December by unhappy board members.
Little more than a year after moving to Chicago to merge his former
Columbus, Ohio-based bank with First Chicago NBD, his loyal faction on the
board was not enough to overpower those losing money as the bank's stock
plummeted. Where once McCoy had been given a free hand by the Bank One
board to grow the small Ohio community bank into one of the top five banks
in the country, the board eventually found it could not tell shareholders
to overlook falling profits. The Bank One board's choice of former
Citigroup President James "Jamie" Dimon as its new chief
executive has proven to be popular among Wall Street pundits.
As boards are becoming more active, the
selection of a board is becoming more of a science. "Boards are
looking for directors with a strong financial background, a strong
technical background and (mergers and acquisitions) experience," said
Roger Raber, chief executive of the National Association of Corporate
Directors. "That limits the horizon significantly."
Adding to the tight labor pool for director
spots is the fact that many chief executives are being limited to two
outside boardships. Compensation for a director of a company with $200
million to $700 million a year in sales averages $50,000 a year, which
isn't enough for some CEOs who must expect to work about 250 hours a year
for the pay.
Some companies, such as McDonald's, also
require directors to invest heavily in the company to assure their mutual
interests. The fast food chain requires its directors to have $175,000 in
McDonald's stock after five years.
To attract the best talent, companies are
sweetening the compensation packages. UAL offers directors and their
families free transportation, cargo shipping and income tax coverage for
board work. USA Today said that UAL director and investment banker Paul
Tierney received travel privileges and income tax payments totaling
$62,660 last year.
At Lake Forest-based sporting goods
manufacturer Brunswick Corp., its outside directors get up to $4,500 a
year in products plus tax payments. They also get free boat leases and
Colorado's Vail Resorts allows them ski privileges.
Of major local corporations, Motorola has
the highest compensation package for its directors, at $121,399. Most of
that comes from the $67,899 worth of options it awards directors, linking
their pay to stock performance.
With such compensation packages, said Ralph
Ward, publisher of BoardroomInsider.com, Motorola and other area firms are
able to attract top CEOs and specialists to their boards.
"If it is done right, a good board is
the cheapest and best consulting a company can get," Ward said. Yet
with the rise in their power, corporate boards are finding that some
investors think the buck stops with both the CEO and corporate directors.
"With more power comes more
liability," Ward said. "Investors are saying, 'You are
responsible for what is going on and we're going to hold you to
that.'"

CEO/Retirees See Two Sides to Sears
Sandra Guy,
Business Reporter, Chicago Sun-Times - May 12, 2000
Arthur
Martinez sees nothing but sunshine as his eight-year reign as CEO of
Sears, Roebuck and Co. nears an end. Retiree shareholders see nothing but
rain.
Martinez told his last stockholders meeting
Thursday that the country's second-largest retailer is considering plans
to open free-standing stores selling appliances and home electronics,
formerly called Brand Central, to better compete against rivals like Home
Depot, Lowe's, Circuit City and Best Buy. The company also boasted a 17
percent earnings per share growth rate in 1999, from $3.32 to $3.89 a
share, and is setting the pace for an Internet future, he said.
Yet shareholders lined up at microphones to
question Martinez about lost life insurance, no-growth pension benefits
and their concern that a proud culture is being lost. For the first time,
a majority also approved shareholder activist Martin Glotzer's proposal to
elect a new board of directors each year instead of having directors who
serve staggered terms. The proposal narrowly failed last year.
Martinez said the board of directors will
consider the recommendation, but he noted that it would require both the
board's approval and a 75 percent supermajority of Sears' outstanding
shares to take effect. He sought to minimize the impact of the vote by
saying the 50.3 percent approval reflected a majority of only the 60
percent of the shares that voted, rather than of the total outstanding.
The board is weighted in Martinez's favor.
Shareholders re-elected three directors Thursday, including two who came
aboard during Martinez's tenure, and elected new member James Cantalupo,
president and vice chairman of the board of Oak Brook-based McDonald's
Corp.
The
formerly 12-member board voted March 8 that it should become a 10-member
board upon the retirement Thursday of two directors who joined during
Martinez's tenure.
Before the shareholders meeting--the first
held at Sears' Hoffman Estates campus--a group of retirees picketed
outside. Two small planes buzzed overhead, each trailed by a banner. The
banners read, "Sears Unfair to Retirees" and "Restore
Promised Benefits."
They are protesting Sears' 1997 decision to
cut $60 million in costs annually by reducing company-paid life insurance
benefits for 84,000 retirees from a maximum of $100,000 to $5,000 during a
10-year period. Sears says the average employee benefit was $17,000, not
$100,000, and a judge ruled March 17 that the company's benefit plan
enabled it to make the cuts at any time.
Sears also contends that more than 85
percent of eligible Sears employees opt for lump-sum pension payments, and
that the company this year is moving from a pension plan based on an
employee's average pay for the last five years of his career to one based
on an average of an employee's entire career pay because it's fairer.
The retirees intend to discuss with
Martinez's yet-to-be-named successor and the new board of directors their
concerns about the life insurance benefits, the lack of an annual
cost-of-living adjustment in their pensions and the rising cost of health
care, said Ev Buckardt of Lake Forest, chairman of the National
Association of Retired Sears Employees.

Shareholders
Divided Over Sears' Future
Daily
Herald, Arlington Heights, IL - May 12, 2000
Retirees lined the entrance to the
Sears, Roebuck and Co. headquarters in Hoffman Estates in the
drizzle on Thursday, refusing to let their life insurance benefits
be cut without a protracted fight. Inside, the nation's second
largest retailer's chief executive, Arthur Martinez, presided over
his last Sears shareholders meeting, preferring instead to focus
attention on more positive financial results from the last two
quarters.
Such was the dichotomy of
Thursday's annual shareholders meeting, divided between those who
want the legacy of Martinez's last six years to be reversed and
those who see a turnaround in the works.
Claiming to represent Sears'
133,000 retirees, members of National Association of Retired Sears
Employees Inc. carried signs and speculated on the fate of their
benefits after Martinez's planned retirement this year.
"It is going to go one of
(three) ways," said Tom Dowd, a 30-year employee of the firm
in its human resources department. "The new (CEO) will either
say that our life insurance is old news. Or (the CEO) will say we
don't want this hanging around and let's correct it. Personally, I
think our chances are better in the courts."
The association is suing Sears for
allegedly misleading employees into thinking their life insurance
policies were vested and not subject to cutbacks. They contended
that Martinez's legacy is one of poor top-line sales growth and a
stock price, at $39 a share, that is lagging the rest of the stock
market. However, Martinez countered questioners by pointing to $60
million in annual savings due to the benefit cutbacks. No
consideration of reversing that policy is in the works, he said,
adding that more employee and retiree benefits are being studied
for cuts.
Addressing shareholders at the
company's sprawling Prairie Stone campus, Martinez acknowledged
that the chain's strategy began stalling in the late 1990s but he
stressed that last years' "second revolution" is
starting to take hold. "We delivered 17 percent earnings per
share growth and we achieved record results for the year at $3.90
a share," Martinez told investors. "It may surprise you
to learn that our return on equity is higher than Home Depot's and
our return on invested capital matches Nordstrom's."
Martinez insisted he is leaving his
successor a company on the rebound, adding that he foresees no
significant slide in consumer spending in the second half of the
year. "I'm very happy the company is as healthy as it is
today," Martinez said after the meeting.
However, in a vote viewed as
critical of the performance of Sears' board of directors,
shareholders present voted to change directorship terms from three
years to one year. The vote was advisory and no board action on
the issue is likely before next year.
Credit
Card Push Won't Recharge Sears' Strategy
Crain's
Chicago Business,
May 8, 2000
With its plan to issue a MasterCard, Sears,
Roebuck and Co. is again showing the foresight and timing that made it a
corporate dinosaur. The move might have made sense 10 years ago, before
growth was slowing and profit margins shrinking in the general purpose
credit card business. And before all the Sears store cardholders who will
be offered the new MasterCard had been inundated with plastic from other
issuers.
Why they would take another card from Sears
is anybody's guess. But it's no secret why Sears is issuing it. Shoppers
armed with bank cards bearing lower interest rates and offering sweet
rewards programs are using the Sears store card less and less. That's
disaster for a retailer that relies on credit for most of its profit.
The MasterCard move points up the central
dilemma facing Sears. Stuck in an
outmoded middle-market department store format, the company can't compete
with discounters like Target or specialty stores like Kohl's in profitable
lines like apparel. So, Sears falls back on its traditional strength in
appliances — low-margin merchandise that turns a decent profit only when
the buyer charges it on a Sears card at 20% interest.
As Sears searches for a CEO to replace the
retiring Arthur Martinez, it should also look for a new business model
that breaks the cycle of dependence between credit and retail.

Sears
Seeks to Recharge Credit Cards
New MasterCard Faces Tough Rivals
By Eddie Baeb,
Crain's Chicago Business - May 1, 2000
After stabilizing its department stores,
Sears, Roebuck and Co. is trying to revitalize its most profitable
business credit.
Next month, the retailer plans to send 6
million holders of its Sears store card a Sears MasterCard. Sears hopes
the move will spark growth in a credit operation in decline since a
disastrous expansion in the mid-1990s buried the company in bad debt, and
aggressive marketing by issuers of bank cards siphoned off many of Sears'
best credit customers.
Issuing its own MasterCard gives Sears the
opportunity to grow its credit business by financing transactions at other
stores. It also reflects the reality that the Sears card — accepted only
at Sears stores — has limited appeal in an era when general-purpose bank
cards are easy to get.
But the move comes at a time when growth is
slowing and profit margins are shrinking in the hotly competitive bank
card business, where Sears will be up against bigger, more experienced
rivals. Sears will have to accept lower interest rates than it's used to
collecting on the store card, and also offer meaningful rewards to
encourage shoppers to use the new card. And by giving customers purchasing
power at other stores, the MasterCard undermines the traditional role of
the credit business as a catalyst for Sears retail sales.
But the Hoffman Estates-based retailer had
little choice. Its credit operation, which generated 56% of Sears'
$2.4-billion operating profit last year, has seen a steady decline in
credit revenues and outstanding balances on the store card. Even worse,
the percentage of purchases charged to the Sears card has fallen below 50%
as people opted for bank credit cards.
The company has long relied on its store
card to drive retail sales. By extending credit to people who couldn't get
it elsewhere, Sears created a captive market among people looking to
finance major purchases.
And the store card complemented Sears'
traditional retail strength in low-margin appliances. Selling a washing
machine produces relatively little profit, but lending the customer the
$400 purchase price at more than 20% interest turns the sale into a real
money-maker.
But Sears CEO Arthur Martinez overplayed
the formula in the mid-1990s when he ramped up credit card marketing and
drew in hundreds of thousands of low-quality borrowers who ended up
defaulting. That forced Sears to clamp down on credit as it absorbed the
resulting losses.
While Sears was retrenching, bank card
issuers offering lower interest rates began picking off the retailer's
most creditworthy customers. The combined effect was to idle the engine of
Sears' sales and profit growth.
Now, Sears is ready to grow the credit
business again, aiming for double-digit increases in new accounts this
year. In addition to the new MasterCard, Sears plans to introduce
additional perks for the Sears Premier Card, and plans to launch a new
proprietary card late this year linked to its Great Indoors stores.
Sears says its MasterCard, at least
initially, will target only 10% of its 60 million account holders, people
who either pay off their balances every month or don't use the card at
all. But those people probably have other credit cards and will not be
easily persuaded to switch to Sears' new card.
"Sears is going to be competing with
MBNA, Citigroup, First USA — a crowd that has lots more scale, and
frankly, more current experience in marketing a Visa or MasterCard
product," says Scott Marks, who headed First Chicago NBD Corp.'s
credit card operation before leaving the company, now Bank One Corp., in
1997. "The situation suggests that Sears is going to be at a
competitive disadvantage."
And if Sears dips deeper into the credit
pool, it will run two risks: higher defaults, and giving customers with
credit only at Sears the power to shop at other stores. A company
spokesman says the MasterCard will have an interest rate comparable to
that of other "gold" cards, which typically range from 9% to
15%. To encourage shopping at Sears, the card will offer a lower interest
rate on Sears purchases.
But Sears is launching its MasterCard at a
time when most consumers believe they have enough plastic. Responses to
direct-mail credit card solicitations fell to an all-time low last year of
1%, according to BAIGlobal Inc., a market research firm in Tarrytown, N.Y.
Also, heightened competition and industry
consolidation have driven down interest rates and, in turn, cut profits
for credit card issuers. Last year, issuers earned a profit of about 3% of
receivables, according to industry statistics, down from more than 5% a
decade ago.
"It's a highly competitive business
with a lot of product out there," says Mark Alpert, credit
card analyst with Deutsche Banc Alex. Brown in New York.
Other retailers have undertaken similar
ventures in recent years, to compete with bank cards and also to encourage
shopper loyalty.
Federated Department Stores Inc., owner of
Bloomingdale's and Macy's, began issuing a Visa card in 1997.
Cincinnati-based Federated offers cardholders discounts on future
purchases and perks such as free gift-wrapping, free shipping for catalog
purchases and exclusive events and promotions.
Besides competitive interest rates, Sears
must devise a rewards program compelling enough to persuade consumers to
choose its MasterCard over one offering airline mileage awards or
automobile purchase discounts.
"They need to offer some value with
the Sears card that customers can't get with other cards," says
Dennis Shea, managing director of credit card consulting firm Auriemma
Consulting Group Inc. in Westbury, N.Y.

Possible
Move for Sears' Walters
Keeps Retail Sector Buzzing
Top Job in United States
By Zena
Olijnyk, The Financial Post
April 11, 2000
Retail watchers on both sides of the border
are debating over whether Paul Walters, Sears Canada Inc. chairman, is a
candidate for the top job at Sears, Roebuck & Co., the U.S. parent of
Canada's most successful department store chain.
Since Sears, Roebuck announced last month
that Arthur Martinez, its chief executive and president, will be retiring
by the end of the year, retail experts and executive recruiters have been
speculating about who will take over, and whether Mr. Walters is an
internal candidate for the position. "His name has certainly been
mentioned by those speculating on successors," said Peggy Palter,
spokesman for Sears, Roebuck, based in Hoffman Estates, just outside
Chicago, though neither confirming or denying whether he is on any
internal list.
Even two Chicago daily newspapers, the
Chicago Tribune and the Chicago Daily Herald, have printed stories quoting
sources that name Mr. Walters as a potential candidate for the job, with
the Tribune calling him a "turnaround wiz."
"He's the head of one of the most
profitable divisions of Sears, Roebuck," said Richard Talbot, a
Toronto-area retail consultant. "It would be natural that they
[Sears, Roebuck officials] might consider bumping him further
upstairs."
Mr. Walters' name has come up along with
Sears, Roebuck executives Julian Day, chief operations officer, and Alan
Lacy, president of the Credit and Home Services division. Others are
suggesting an external candidate with a fresh perspective, perhaps someone
outside retailing, would better fit the needs of Sears, Roebuck.
Sears has hired the Atlanta-based executive
recruiting firm Heidrick and Struggles International to identify potential
candidates. A spokeswoman for Heidrick and Struggles, reached yesterday,
would only confirm "we have landed the search contract."
Some are suggesting it would be a long shot
that the Canadian-born Mr. Walters would be vaulted to the top at the
parent company, which owns 55% of Sears Canada. They point out that both
Mr. Day and Mr. Lacy, for example, have worked closely with Mr. Martinez
in an "office of the chief executive" that was created last
September.
"I just don't know if someone with a
background in Canadian retailing would be considered for the CEO of one of
the largest chains in the U.S.," said one analyst, though he
suggested Mr. Walters might be a good candidate to go to the United States
as a vice-president with Sears, Roebuck.
But others say it would make imminent sense
for Sears, Roebuck to consider Mr. Walters among internal candidates. They
point to Mr. Walters' role in coming to Sears Canada in 1996, after the
chain had announced massive layoffs, and helping to set it on a course of
double-digit sales and profit gains.
Ms. Palter also pointed out that Mr.
Walters first job after leaving his position as president of Zellers Inc.
was as a special assistant to Mr. Martinez. This was before he was
appointed chairman and chief executive of Sears Canada.
As for Mr. Walters, he demurred on
answering the question of whether he was on any internal shortlist, saying
in a recent interview the whole issue was "speculation" and
"it would be better if you talked to Sears, Roebuck yourself."
One industry watcher suggested that even if
Mr. Walters were being considered for the top post at Sears, Roebuck, he
might not be interested -- at least at this point in his career.
"There is still a lot for him to do here in Canada," said the
source, pointing to the growth of Sears Canada's Internet business and the
company's most recent coup, the purchase of the insolvent T. Eaton Co.
chain.
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