Discover ringing new era
By Michael Sean Comerford
– Daily Herald – Suburban Chicago
June 30, 2007
As Discover Financial Services Chief Executive
Officer David Nelms waited Friday morning to ring the opening bell
at the New York Stock Exchange, he reached for the ceremonial gavel.
“I think they were afraid I was going to adjourn
(the day),” Nelms joked after successfully pushing a button that
rings the opening bell.
From the opening bell on Monday, when Discover
begins trading publicly on the exchange, Nelms will learn how
different it is to run a public company with an estimated market
capitalization of $14 billion and one listed on the Standard &
Poor’s 500 index list.
The Riverwoods-based company’s move to go public
means another Fortune 500 company for the Chicago area.
Discover was created by Chicago-based Sears, Roebuck
and Co. in 1986 with the innovative cash-back for purchases concept.
Dean Witter Discover broke away from Sears in 1993 and merged with
Morgan Stanley in 1997.
Some analysts say the difference between running a
unit of New York-based Morgan Stanley and running a public company
will be striking.
“It won’t be boring” said Michael Kon, analyst at
Chicago-based Morningstar Inc., an equity research and financial
services firm. “I’m expecting lots of strategic moves from Discover
in the next two years.”
In an interview with the Daily Herald, Nelms said he
expects the changeover to a public company will bring a renewed
focus to the business.
One possibility for the company is an increase in
alliances around the world, mainly in Europe. Discover already has
international alliances, such as with China Union Pay, enabling
Discover users to use Discover credit cards in China.
In the move to go public, Morgan Stanley
shareholders will get one Discover share for every two Morgan
Stanley shares. “When-issued” trading last week varied in value from
$28 a share to $32 a share. Such pre-trading often is an indicator
of the stock’s price when issued.
“I think it is pretty fairly valued now,” said
Jeffrey Harte, a managing director of Sandler O’Neill + Partners in
Chicago, when Discover “when-issued” trading dipped below $30.
Nevertheless, Discover has its critics.
Calyon Securities analyst Craig Maurer put a “sell”
rating on its shares.
“Years of under-investment, poor strategic decisions
and poor portfolio performance left Discover in a weak competitive
position,” he wrote in a position paper.
Analysts say Discover is a difficult company to
price because it is a credit card issuer that also has a payment
side and an ATM network, Pulse EFT.
“Anything that helps one side helps the other,”
Nelms said.
Analysts also note Discover’s size and growth rate
as problematic issues.
Although the fourth largest credit card brand and
sixth largest issuer with $51 billion in credit-card loans, it is
less than half the size of Bank of America Corp., J.P. Morgan Chase
& Co. and Citigroup.
Kon said Discover has had trouble gaining acceptance
with mid-sized and small retailers, who have to pay for access.
“They aren’t in the restaurants and the barber shops
where people use their credit cards,” Kon said.
Nelms said that may change thanks to Supreme Court
ruling earlier this year that allows Discover to bundle its services
with Visa and MasterCard.
Discover shares may also get a psychological boost
from last year’s initial public offering of MasterCard. The payments
processor went public at $39 a share and closed Friday at $165.87.
In the longer term, it is widely held belief that
Discover could become a takeover target in about two years, when
spin-off tax penalties wind down.
“I wouldn’t be surprised if someone buys Discover,
whether it be a private equity firm, a payment processor or a bank,”
Harte said.
Nelms balks at that idea.
“We’re a sizable enough company to stay
independent,” Nelms said. “I don’t see a need to be part of a bigger
institution.”


Sorting through top 100
By Sandra Guy – Chicago
Sun-Times
June 29, 2007
Chicago's old-time retailers are still among
the biggest in the country, even under new owners and in
radically different formats.
Yet they face tougher competition than ever
and faster-growing rivals, according to experts who spoke prior
to today's release of the list of "Top 100 Retailers" by
revenue.
Sears, Walgreen, McDonald's and the
out-of-state owners of Macy's (formerly Marshall Field's),
Carson Pirie Scott & Co., and Jewel and Dominick's grocery
stores earned spots on the list, which is being released today
by STORES, a retail trade magazine.
The list shows Sears is the largest retailer
headquartered in the Chicago area, though it dropped two spots
from last year to land at No. 6. During the 1990s, the Hoffman
Estates-based retailer, run by hedge fund billionaire Edward
Lampert, stood at No. 2 or No. 3 in the rankings, but with
smaller revenues.
Susan Reda, executive editor of STORES
magazine, said she believes Sears has "big strides to make to
stay No. 6 on our list." She said she remains unsure about
Sears' off-mall superstore format, and she questioned Sears'
decision to put its valuable Craftsman and Kenmore brands in
Kmart stores. A Sears spokesman said the retailer has designed
its Sears Grand stores so shoppers will frequent the stores more
often, and its best brands are now accessible to more shoppers.
Next is Walgreen at No. 7, the Deerfield-based
drugstore giant whose stores seem to pop up on every corner.
Walgreen's rival, CVS, appears at No. 9.
Next, at No. 10, is Safeway, the
California-based owner of Dominick's grocery stores, which has
had surprising success with its Lifestyle store format,
featuring fresh produce displayed in baskets, a proprietary "O"
organics brand, and upgraded deli, bakery and flower shops.
Supervalu, the Eden Prairie, Minn.-based owner
of Chicago market-leader Jewel grocery stores, appeared at No.
12, with $28 billion in sales.
Experts say traditional grocery stores,
despite their healthy numbers, will continue to lose market
share in the next five years to supercenters, "fresh" stores
such as Whole Foods and specialty stores such as Trader Joe's,
Aldi and Save-A-Lot, according to a report released this week by
the Food Institute and Barrington-based consulting firm Willard
Bishop.
Reda said consumers are growing tired of
supermarkets' "pile it high and let them buy" strategy.
Other stores with local significance include
Macy's, owner of Macy's and Bloomingdale's, at No. 13, with $27
billion in revenues; McDonald's at No. 16 with $21.6 billion;
J.C. Penney at No. 17 with $19.9 billion; Kohl's at No. 23 with
$15.5 billion; Nordstrom at No. 39 with $8.6 billion, and
Carson's owner, Bon-Ton, at No. 86 with $3.45 billion in
revenues.
TOP 10 U.S. RETAILERS
1. Wal-Mart, $348.7 bil.
2. Home Depot, $90.8 bil.
3. Kroger, $66.1 bil.
4. Costco, $60.1 bil.
5. Target, $59.5 bil.
6. Sears Holdings, $53 bil.
7. Walgreen, $47.4 bil.
8. Lowe's, $46.9 bil.
9. CVS, $43.8 bil.
10. Safeway, $40.2 bil.
Source: STORES magazine, Top 100 retailers
list


Price-Floor Ruling May Have Small Effect
Mark-Ups Are Most Likely For High-End
Products;
Antitrust Door Left Open
By Gary McWilliams, Joseph
B. White and Jess Bravin – Wall Street Journal
June 29, 2007
PRICING POWER
• The News: In a 5-4 decision, the Supreme Court
ruled that manufacturers can set and enforce minimum prices for
their products.
• The Background: The ruling upends a nearly 100-year-old ban on
many price agreements.
• What It Means: Economists and many marketers say that most prices
will still be set by give-and-take between buyer and seller. Legal
experts say the government could still bring antitrust cases where
price agreements are shown to reduce competition.
Yesterday's Supreme Court decision allowing
manufacturers to set and enforce minimum prices for their products
upends a nearly 100-year-old ban on price agreements in American
retailing, but experts say it isn't likely to upset pricing
practices for autos, electronics, books or shampoos.
The decision, a 5-4 ruling that split conservatives
and liberals, lifts the threat of an automatic antitrust suit where
price agreements are found, but doesn't require such agreements nor
does it permit anticompetitive behaviors. Legal experts say the
Justice Department could still bring cases where agreements are
shown to reduce competition.
Jeremy Bulow, a former chief economist at the
Federal Trade Commission and now a professor of economics at
Stanford University's graduate school of business, said that "as
much as I hate to go along with the conservatives on the court, I
think they got it right." A minimum price could give makers of
sophisticated new products a chance to fund training or other
services. Since the court left open the door to antitrust action if
the agreements protect or fuel a monopoly, consumers are still
protected, he said.
Historically, manufacturers and retailers have
danced between two court decisions that have guided product pricing
and the power of a manufacturer to control distribution. The 1911
Dr. Miles precedent, named after a seller of patent medicines,
decreed price restraint agreements illegal. Eight years later, the
Supreme Court said in its Colgate doctrine that manufacturers were
free to unilaterally set a price and choose to refuse sales to any
retailer that violated the set price -- so long as the two weren't
directly tied.
The rulings led to a tension between manufacturers
wanting to thwart discounters from setting the price of their
products, and retailers that saw volume efficiencies through low
prices as their way to increase their profits. The result is a long
history of advertisements listing discounts from the MSRP, or
manufacturer's suggested retail price, and online prices that hid
the discounted price behind a "click now" button.
Some critics, including the Supreme Court's
minority, said manufacturers may be able to raise prices across the
board in the wake of the ruling. They fear the ruling undermines
advances in logistics and low-cost operations that have allowed some
companies such as Wal-Mart Stores Inc. to deliver lower prices on
everyday goods to consumers. Now, they say a manufacturer could
negate such advantages by cutting a deal with a higher-cost retailer
in exchange for exclusivity or some other benefit to the
manufacturer. A Wal-Mart spokesman declined to comment.
But economists and many sellers say that for most
sales, whether cars, big-screen TVs or everyday items, pricing will
still be set by the give-and-take between buyer and seller. "If you
raise the price, you sacrifice volume," says Jeremy Anwyl, chief
executive of Edmunds.com, an automobile pricing service. Only in
certain cases, such as high-end goods, will an impact be felt, say
experts. In the case of exotic makers, such as Bentley or Mercedes,
these companies already control prices by limiting supplies, says
Mr. Anwyl.
Auto dealers could get around minimum price
requirements for vehicles where demand is weak and inventories high,
for instance, by paying more for a trade-in, he says. "One way or
the other dealers will adjust pricing to the market or sales will
stall," he says.
Makers of books, toiletries and towels also could
find it difficult to flex their new pricing muscle with retailers
such as Wal-Mart or Target Corp., for fear of losing their business.
Just as Wal-Mart bargains hard for what it pays for merchandise, it
will be able to bargain with manufacturers to keep its discounts,
say retail experts.
Chet Flynn, president of Necessities Inc., a
Norwell, Mass., distributor of home-theater systems, says a lack of
price discipline by big-screen TV makers has already contributed to
a painful consolidation of consumer electronic retailers. He says
such consolidation has limited consumers' retail choices more than
price agreements. Other companies, including high-end audio supplier
Bose Corp., already strictly enforce their pricing policies. "Bose
knows better than dealers how much money they need to keep the doors
open," he says.
Mallory B. Duncan, general counsel of the National
Retail Federation, says the court "put a light thumb on the scale"
to benefit some retailers and not others. But he argues that the
overall effect is slight. Manufacturers are still barred from
enforcing anticompetitive policies. In the past, any agreement was
automatically considered anticompetitive behavior, he said. The new
"ruling gives the other side a chance to show there might be a
competitive advantage to preventing retailers from selling products
at a lower price."
Not everyone agrees with his sentiment. "Of all the
[recent] Supreme Court antitrust decisions, this is going to
significantly change business practices and make life a lot harder
for discounters," says Kevin Arquit, a partner with the law firm
Simpson Thacher & Bartlett LLP and a former director of Federal
Trade Commission's Bureau of Competition. Auto makers, for instance,
may try to enforce minimum prices, in part because it's unlikely any
single player in the highly competitive auto industry could be said
to have "market power" to control pricing, says Mr. Arquit.
Constance E. Bagley, associate professor of Business
Administration at Harvard Business School, says, "The real losers in
this are the consumers." She says retailers may be forced to sell
products at higher prices, or to strike a deal with one seller to
drop competitive products. Either way, it would hurt the consumer,
she says.
Justice Stephen Breyer, who often has sided with
business interests, dissented, along with Justices John Paul
Stevens, David Souter and Ruth Bader Ginsburg. Justice Breyer argued
that there was nothing new in the economic literature to justify
overruling a century-old precedent that American manufacturers and
retailers had long understood.
"The only safe predictions to make about today's
decision are that it will likely raise the price of goods at retail
and that it will create considerable legal turbulence" as lower
courts examine a plethora of various pricing agreements, he wrote.
But even those who believe the decision is
anticonsumer say the market will resist efforts to raise prices.
Patrick Byrne, CEO of discount Web retailer Overstock.com Inc.,
calls the ruling "a bad decision," but insists manufacturers won't
be able to impose a minimum price on sites such as Overstock.com.
"Manufacturers need a channel like ours to exist," he said.
--Vauhini Vara, Susan Warren and Jeffrey A.
Trachtenberg contributed to this article.


Machine age
Factory-built components playing a larger role in home construction
By Leslie Mann – Special
to the Chicago Tribune
June 29, 2007
If the term "prefabricated house"
conjures visions of double-wide trailer homes, think again.
Today's factory-built houses run the
gamut from log chalets as massive as their boulder fireplaces to
rambling, farmhouse-style residences that look like they've been in
the family for generations.
Although houses built "on site" (also
called "stick-built") still comprise the majority of today's new
houses, prefabs are gaining ground. About 30 percent of today's new
houses are at least partially built off-site, according to Building
Systems magazine. This is up from 10 percent a decade ago.
The prefab house isn't a new idea.
Catalogs, including those of Sears Roebuck and Co., sold thousands
of them prior to World War II.
Lustron Corp. made steel houses in
the 1940s that are architectural collector's items today. And
renowned architect Frank Lloyd Wright dabbled in the prefab concept
in the 1950s.
But "prefab" and "high-style" didn't
find themselves in the same sentence until recently.
Now manufacturers offer factory-built
homes and components in a wide range of price points and
architectural styles, plus customization.
"Prefab" is an inclusive industry
term that refers to houses made completely or partially in
factories.
"Modular" houses are comprised of
box-like sections that are trucked to the job site, then hoisted
into place by cranes.
"Kit" houses are the modern-day
versions of the Sears houses; they arrive unassembled with
instruction books.
Prefab, modular and kit houses are
built according to local building codes that are enforced where they
will be erected. So in some cities, that may mean they are a no-no.
Mobile homes, on the other hand, have
been called "manufactured houses" since 1976, when the Department of
Housing and Urban Development building code that regulates them went
into effect. They are built entirely in a factory and hauled to the
site.
"I call mine a 'poor man's Mies van
der Rohe,' " says artist Marian Anderson, describing her
1,400-square-foot kit building that serves as her studio in South
Haven, Mich.
Built in 2005 near her lakeside
house, she uses the kit house as a place to make sculptures. Clad in
glass, it echoes van der Rohe's revered minimalist houses.
Purchased from Perryville, Mo.-based
Rocio Romero LLC, Anderson's studio has a steel-post-and-beam frame.
Inside, she ditched bedroom walls in
favor of a large, sunlit space. She figures she spent about $120,000
on the project, including labor to construct it and to dig the crawl
space under it.
Rocio Romero, the company's
principal, says she's seeing prefab houses appear across the U.S.,
after they were embraced in California years ago.
"When I first started in 2003, there
was a huge learning curve," says Romero. "Now buyers get it."
"The industry has matured," reports
Tom Beers, vice president of the National Modular Housing Council in
Arlington, Va. "It's been growing every year except in '07, when new
housing has been down overall."
Prefab manufacturers don't compete
with traditional builders, Beers said. Rather, they supplement their
businesses because most prefab home buyers hire contractors to erect
their houses.
"The builders tend to be small
builders who build on scattered sites, as opposed to large ones that
build big developments," added Beers.
The advantages of building prefab
benefit both the builder and the homeowner, says Beers.
"Material cost is lower because the
manufacturer can buy in bulk and labor cost is lower because it
takes less time to erect the structure," he says.
Because the prefab house is built in
less time than its stick-built counterpart, the homeowner can avoid
additional costs such as carrying two mortgages or renting while
waiting for the new house to be completed.
"The whole assembly took two weeks,"
says Julian Guerrero of the prefab house he and his wife Nancy had
built in north suburban Park City in 2003. "We sat in lawn chairs
and watched."
The Guerreros' 2,100-square-foot
ranch arrived via truck in three modules from Hi-Tech Housing in
Bristol, Ind., then was assembled by R.J. Construction from Twin
Lakes, Wis. Counting their full basement and labor, they estimate
they spent $200,000. That includes extras such as a skylight and
whirlpool tub.
"The craftsmanship is awesome," says
Guerrero. "It has 2-by-6 insulated exterior walls, so our gas bills
are lower than those of neighbors with stick-built houses."
Indeed, many prefab home
manufacturers tout the "green," or Earth-saving, aspects of their
products.
Mifflinburg, Pa.-based Ritz-Craft
Corp., for example, makes all its homes Energy Star-compliant.
Modular manufacturers say their methods produce less waste for
landfills. And, it is in their best interests to minimize
transportation costs, which translates into less use of fossil
fuels.
Kit houses made by Enertia Building
Systems in Raleigh, N.C., employ envelopes of air between their
all-wood exterior and interior walls. The houses become their own
heat pumps, extracting warm air from underground.
Buyers of prefab log structures have
long recognized the green aspect of their homes.
"The logs soak up the heat in the
summer, so we rarely use air conditioning. In the winter, the logs
hold the heat in and we use the furnace less," says Conrad Golonka
of the kit log house he bought from Expedition Log Homes in
Oostburg, Wis., in 2001.
"This house is bigger than our old
house but our utility bills are lower," he said.
Built in St. John, Ind., the Golonka
house has 3,000 square feet.
Meanwhile, back at Chicago-area
cornfield subdivisions, many builders of stick-built houses are
using more factory-built components.
These include SIP (structural
insulated panels) walls, roofs and floors. SIPs are sandwiches of
OSB (oriented strand board) or plywood on the outside and foam on
the inside. They arrive with window and door openings already cut
out. They can hold in more heat or cooling than traditionally
insulated walls.
Other builders use walls, floors and
ceilings that are pre-cast of concrete. These are especially popular
in hurricane-prone areas. Like SIPs, they are joined together on the
job site.
"Panelized" houses are made of
factory-built walls, floors and roofs that are fastened at the job
site. The term "panelized" typically means the sections are made of
wooden studs. But steel frames also are made in factories and
shipped to job sites. The latter can span wider lengths because of
its greater strength. .
Thanks to computer-aided design,
prefab houses now can be tailored to fit rugged terrain, too,
thereby junking the notion that they are all flat boxes plunked down
on empty lots.
Mark and Peter Anderson's book,
"Prefab Prototypes: Site-Specific Design for Offsite Construction,"
shows prefabs that dangle from cliffs, hug hills and hide among
treetops.
"You can't tell a prefab from a
stick-built one," says Guerrero. "But I think you get a better-built
house for less money. I encourage other people to consider it."


Wal-Mart
still retail's big kahuna; Sears slips
By Jennifer Waters,
MarketWatch
June 29, 2007
CHICAGO (MarketWatch) -- Sears
Holdings Corp., whose namesakes stores were once the most powerful
in the U.S., lost ground this year in the industry's annual tally of
the 100 top retail chains.
The parent (SHLDsears hldgs corp com
(SHLD ) of Sears Roebuck and Kmart stores fell to No. 6 on the
National Retail Federation's Stores magazine list released Friday,
losing two places to Costco Wholesale and Target Corp.
Those discount retailers took the
fourth and fifth spots, moving up a notch in the past year in the
list. Rankings are determined by total sales.
"Sears is the one to watch," said
Stores' Executive Editor Susan Rada. "It didn't fall dramatically,
but I don't know what to expect from Sears anymore."
Sears Holdings catapulted to a top-10
spot two years ago when the two retailers were brought under one
corporate umbrella. But sales growth has been sluggish, while
competitors have seen their top lines expand at a faster clip.
In fiscal 2006, for example, Sears
Holdings sales climbed 7.9% to $53.01 billion while Target's jumped
13.1% to $59.49 billion and Costco's leapt over that with a 13.6%
increase to $60.15 billion.
Hefty as those revenues might be,
they still paled in comparison to the perennial top-of-the-heap
retailer, Wal-Mart Stores (WMTWal-Mart Stores, Inc
The parent of Wal-Mart and Sam's Club stores rang up $348.65 billion
in sales last year, eclipsing all other companies in the world,
according to Fortune's list of the top 500.
In the retail world, Wal-Mart's
revenues are so high that they exceed those of the next five largest
retailers combined. "Aggregate revenues for the companies on the
Stores Top 100 list are just over $1.6 trillion," the magazine said.
"Wal-Mart accounts for nearly 22% of that total."
Holding on to the No. 2 and No. 3
places - spots they're not likely to lose anytime soon - were Home
Depot, the world's largest home-improvement retailer, and Kroger
Co., the nation's largest grocery-store business.
"The same three at the top of the
list is a sign of resiliency in retail," Rada said. "Even though
these three get beat up sometimes and have their share of problems
... they still continue to innovate and still continue to address
customer needs."
Rounding out the top 10 in order were
Walgreen Co., Lowe's Cos., CVS Corp. and Safeway Inc.
Best Buy moved up to the 11th
position after its sales jumped 16.5% last year to $35.93 billion.
Supervalu took a big leap to 12th with a 163.4% surge in sales,
thanks to its acquisition of Albertsons.
Also losing ground this year was
Limited Brands and its 26.2% pop in sales to $10.71 billion at No.
32 and Jean Coutu Group, the Canadian-based drug-store chain whose
revenues more than doubled to $11.14 billion through its Rite Aid
acquisitions.
At least some of the movement on the
chart came from this year's addition of restaurants to the list.
Rada said restaurants such as McDonald's Corp. at No. 42, among
others, were counted in because of their striking importance in the
consumer-spending picture.
"Restaurants are taking an increasing
portion of the consumer-spending dollar, and that is something we
need to consider," she said. "Quick-service and casual restaurant
brands are on par with brand names we frequently refer to in
retail."
Moreover, the reigning trend in new
retail centers is lifestyle centers that mix big-name stores with
restaurants and other forms of entertainment on a more manageable
scale than most shopping centers and malls.
"Lifestyle retailing is growing at
the expense of traditional malls because it's more in sync with the
way the customer shops today," she said.
Jennifer Waters is a reporter for
MarketWatch based in Chicago.


Chains try inside move
By Sandra M. Jones - staff
reporter – Chicago Tribune
June 29, 2007
At 4 Kmarts scattered across the U.S.,
Sears Holdings Corp. is allowing Sears'
dealer stores' to set up shop within
and sell goods not usually found at the discount retailer
In the past year, Sears Holdings
Corp. has been moving its best Sears brands into Kmart in an effort
to reach more shoppers and jump-start years of declining sales.
First Craftsman tools and DieHard car
batteries appeared on Kmart shelves. Then roughly one out of every
10 Kmarts began selling Kenmore appliances.
Now, in the boldest move yet, the
retailer is experimenting with putting free-standing Sears stores
inside of Kmart.
The discount chain is renting about
7,000 square feet inside existing Kmarts to Sears dealers in four
towns -- Claremont, N.H.; Freedom, Calif.; Pell City, Ala.; and
Zephyrhills, Fla. -- carving out a separate entrance and hanging a
Sears sign over the door. The dealers sell hardware, appliances,
lawn equipment and some consumer electronics.
The combination comes closer than any
effort to date in merging Sears and Kmart into one entity, a process
many investors were skeptical would happen after hedge-fund investor
Edward Lampert engineered Kmart Holding Corp.'s acquisition of
Hoffman Estates-based Sears, Roebuck and Co. more than two years
ago.
"We thought it was going to be more
of a land bank story than an operating story, but the operating
story has been surprisingly strong," said William Dreher Jr., a
Deutsche Bank Securities analyst in New York who rates the stock a
"buy" and who owns Sears shares.
Sears has a network of 822 so-called
dealer stores, run by entrepreneurial-minded business owners. They
are well-versed in selling big-ticket items such as refrigerators
and lawn tractors, products foreign to Kmart. And they have
incentive to generate sales.
The dealers have invested their own
money into the Sears business. Although Sears owns the merchandise
and sets the prices, the dealers pay operating expenses and receive
sales commissions.
Inside of Kmart, the dealers continue
to operate as they always have, but rent payments go to Kmart
instead of the landlord, lowering the Kmart store's overhead costs
and in turn helping profits. And, if all goes as planned, the
higher-income customers that go into Sears to buy a lawn mower or
dishwasher will wander into Kmart and do some shopping.
Putting dealer stores inside of Kmart
also is a way to boost sales without investing a lot of money in the
stores, a textbook Lampert strategy.
Sears calls the move a test and plans
to expand it, CEO and President Aylwin Lewis told shareholders at
the company's annual meeting in May.
"All indications are that it's
something we will take a look at," Steve Titus, vice president and
general manager of dealer stores for Sears, said in an interview
last week.
If successful, the experiment could
go a long way in helping Lampert's efforts to fix the two troubled
retailers.
When Lampert took control of Kmart in
bankruptcy court, he turned the retailer around by selling real
estate and cutting costs. As Sears' chairman and its largest
shareholder, with a 43 percent stake, Lampert has not sold much
Sears real estate but has still managed to improve profits by
cutting overhead costs and trimming capital spending.
But without the asset sales,
Lampert's strategy is starting to reveal limitations.
Slipping sales eat
at profit
After holding steady for two years,
sales at Kmart stores open at least a year fell 4.4 percent in the
first quarter of fiscal 2007, as the company reported in May,
hurting overhead expenses and cutting into total profits. Same-store
sales at the Sears chain fell 3.4 percent, dragged down by a what
Sears called "a notable decline" in home appliance sales, which are
facing increased competition from Home Depot, Lowe's and Best Buy.
Home appliances accounted for about 15 percent of Sears Holdings'
revenue in fiscal 2006, or about $8 billion.
"Recent missteps have left investors
wondering if this is a temporary stumble or a sign that cost savings
are drying up," wrote Goldman Sachs Group Inc. analyst Adrianne
Shapira, who rates the stock a "neutral" in a June 13 report.
Shapira predicts profit improvement will return but warns it "could
be somewhat choppy given that success increasingly hinges on
top-line results."
Sears Holdings' net income came
within its predicted range for the first quarter, but after removing
one-time gains and charges, Dreher estimates profits from continuing
operations fell slightly.
On Thursday, shares closed at
$168.53, up 46 cents, but that's a 12.6 percent decline from its
record close of $193 on April 17. Still, shares of the merged
company have increased 28.5 percent since closing at $131.11 on
March 28, 2005, the first day of trading as Sears Holdings.
A chance to
minimize rivalries
Sears established the dealer stores
in 1993 after shutting down its legendary Big Book catalog. The
stores, many of them former catalog outlets, gave Sears a way to
reach rural Americans who lived far from a traditional Sears store.
But since Kmart bought Sears in March 2005, scores of Sears dealers
compete directly with Kmart. Craftsman tools and DieHard batteries,
products once exclusive to Sears, now are available at the more than
1,300 Kmart stores. About 180 Kmarts sell Kenmore appliances, and
more stores are on the way.
"You need to have a 3 to 4 percent
sales increase each year just to keep up with the overhead," said
Thomas A. Redington, a former Washington, Mo., Sears dealer. "If
Kmart sells the same products where you had an exclusive, you lose
volume."
About 200 dealers banded together in
June 2005, shortly after the merger, and sued Sears for infringing
on their territory. A federal judge dismissed the lawsuit, saying in
essence that Sears had individual contracts with each dealer, not
the group as a whole.
By sharing customer traffic, both
stores could benefit.
"If you want a tractor, Kmart walks
the customer over to the Sears dealer store," Titus said. "If
someone wants a smaller microwave than the built-in microwaves the
dealer sells, the customer walks over to Kmart."
Sears undertook a similar strategy at
its department stores with Lands' End. Sears bought the preppy
direct-mail business in 2002 with the hope that selling the upscale
clothing inside of Sears department stores would attract
higher-income consumers.
But the initial execution faltered.
Lands' End, a higher-priced line that rarely went on sale, hung on
racks next to Sears' promotional in-house brands. The presentation
confused the traditional Sears shopper and lacked cachet for Lands'
End fans.
Lands' End fared better after Sears
carved out a separate "store" for the brand. The company tested the
in-store shops in a handful of Sears stores before rolling them out
to 100 stores last year and plans to have Lands' End shops in 200
stores this year.
"It's like what they did with Lands'
End to drive traffic into Sears," said Love Goel, chairman and CEO
of Growth Ventures Group, a Minnetonka, Minn.-based retail
investment firm. "They're trying to use appliances to drive traffic
to Kmart."


High Court Eases Ban
Minimum Prices
By Christopher S. Rugaber –
Associated Press – Forbes.com
June 28, 2007
Manufacturers will have greater
leeway to set prices at the retail level without violating antitrust
laws under a Thursday Supreme Court ruling that could hurt consumers
and small merchants.
By allowing minimum price agreements,
the court's 5-4 decision could lead to higher prices, dissenting
justices said, as it becomes more difficult for smaller stores and
Internet retailers to offer lower-priced goods.
The court said agreements on minimum
prices are legal if they promote competition, meaning accusations of
antitrust violations will be evaluated case by case.
In a 1991 decision, the Supreme Court
had declared that minimum pricing agreements always violate federal
antitrust law. But Justice Anthony Kennedy wrote in the majority
opinion that the principle that past decisions should be left alone
"does not compel our continued adherence" in this instance.
Minimum price agreements can benefit
consumers, Kennedy wrote, by enabling retailers to invest in greater
customer service without fear of being undercut by discount rivals.
The agreements also could make it easier for new products to
compete, he added, because a retailer could recoup the costs of
marketing a new good by charging a higher price.
Dissenting from that view, Justice
Stephen Breyer wrote: "The only safe predictions to make about
today's decision are that it will likely raise the price of goods at
retail."
The Consumer Federation of America
said in court filings that the ban on minimum price agreements
allowed "innovative retailers to continually enter the market,
offering new and lower priced alternatives to consumers."
But Roy Englert, an antitrust
attorney at Robbins Russell, said the court's decision does have
boundaries that will protect entrepreneurs. The ruling only allows
minimum price agreements between manufacturers of a single brand of
a product and retailers, Englert said, while other brands of the
same product can still compete on price.
Moreover, if only one brand is
available, retailers and consumers can still sue manufacturers for
anticompetitive conduct, Englert said. The courts will now evaluate
such suits on the merits, rather than automatically finding them
illegal.
Englert helped prepare a brief in
support of Leegin.
Some antitrust experts say consumers
shopping on the Internet will be hurt by abandoning the 96-year-old
rule.
Richard Brunell, director of legal
advocacy for the American Antitrust Institute, said price floors
pose little risk to large chains such as Wal-Mart Stores Inc. (nyse:
WMT - news - people ) because "it is no longer the new kid on the
block" and has sufficient clout to get whatever products it wants
without any price restrictions.
Today, incumbent retailers like
Wal-Mart actually might find price floors to be an effective tool
against Internet discounting, Brunell said.
In recent decades, the Supreme Court
has chipped away at what many economists traditionally regarded as
vital consumer protections against anticompetitive conduct. For
example, exclusive dealer territories and setting price ceilings are
no longer automatically unlawful.
The current case involves Leegin
Creative Leather Products Inc., based in City of Industry, Calif.
The company entered agreements with retailers setting minimum prices
for the Brighton brand of women's fashion accessories.
Leegin said that by maintaining price
consistency among niche retailers it sells to, businesses can offer
improved customer service. This enables smaller stores to compete
against rival brands sold by discounters, Leegin argues.
Several retailers in Dallas selling
Leegin's products lowered prices below the minimum. family operated
Kay's Kloset said it followed suit to stay competitive. Phil and Kay
Smith say that when they refused to raise prices back up, Leegin cut
off their supply.
Kay's Kloset sued and the Smiths won
a $3.6 million judgment following a trial that laid out details of
the price floor arrangement between Leegin and many of its
retailers. The 5th U.S. Circuit Court of Appeals upheld the lower
court's finding.
Joining Kennedy in the majority were
Chief Justice John Roberts and Justices Antonin Scalia, Clarence
Thomas and Samuel Alito. With Breyer in dissent were Justices John
Paul Stevens, David Souter and Ruth Bader Ginsburg.
The case is Leegin v. PSKS, 06-480.


Foolish Book Review: "You Can Be a Stock Market Genius"
By Jim Mueller
– The Motley Fool.com
June 26, 2007
Investor and author Joel Greenblatt
sure comes up with some quirky ways to address investing. In his
2006 book, The Little Book That Beats the Market, he touted a magic
formula based on two strong value investing pillars. In his earlier
book, You Can Be a Stock Market Genius, published in 1997, the title
alone is enough to throw people off. I can, huh? Pull the other one;
it's got bells on.
That title sounds absurd because
conventional wisdom says that individual investors cannot beat the
market or professional investors. In the opening chapters, though,
Greenblatt goes to some length to explain why the small investor --
without portfolios totaling hundreds of millions or billions of
dollars --has an advantage over professional investors. One, we can
stay focused. We don't have to invest in our eightieth or hundredth
best idea, but we can stay within our best 10. Two, we can judge
ourselves on a much longer time scale than next quarter. Three, we
can afford to wait for that fat pitch, that situation that will have
an outsized impact on our portfolio.
The rest of the book highlights some
of the situations Greenblatt has found in his investing career that
can lead to outsized returns. He starts off with a relatively simple
area of investing, spinoffs. By looking at several case studies, he
shows why investing in this type of corporate restructuring can lead
to good things.
The spinoff
opportunity
One reason is that the value of the
underlying business becomes clearer after it sheds some of its
divisions. For instance, in 1992, Sears spun off its Dean Witter
(now a part of Morgan Stanley (NYSE: MS)) and Allstate (NYSE: ALL)
businesses. Based on the market prices of those two businesses and
the market price of Sears itself, one could calculate that the
retail business that Sears was back then was priced at only $5 per
share, for a business doing $79 per share in sales -- drastically
undervalued. It wasn't until the masking effects of Dean Witter and
Allstate were removed that the overall market was able see this.
Within the next several months, the price of Sears rose 50%.
In an interesting follow-up to the
above story, Morgan Stanley is now spinning off Discover (to be
listed as NYSE: DFS), obtained with its 1997 merger with Dean
Witter, as a separate company on June 30. Those who like
Greenblatt's chapter on spinoffs should take note.
Greenblatt then ranges a bit further
afield, discussing risk arbitrage and mergers, bankruptcies,
warrants and options, and other related areas. While most people
have witnessed a spinoff or even experienced one firsthand -- as
shareholders of Disney (NYSE: DIS) recently did -- the other areas
discussed in this book are a bit less common. This, Greenblatt
feels, is part of their charm; where fewer people play, the chance
of a mispriced opportunity is higher.
Not for everyone
Now whether or not the average
investor should use these more out-of-the-way types of investing is
a topic for debate. But the general lesson holds true -- for
potentially high returns, look in areas where others are not and
employ a margin of safety.
Despite its tease of a title, this
book is not for beginning investors. Not taking the time to learn
and understand the situation can lead to poor results. And even
then, bad things can happen, as Greenblatt himself admits. For
instance, when he discusses the risks inherent in risk arbitrage
investing, he writes:
When deals fall apart, it's always
unexpected. There's just no point in putting yourself, your money,
and your stomach through the hassle. If you still want to run around
the house with scissors, go ahead. But there are easier, and safer,
ways to make a buck.
You can make a lot of money sticking
to the tried and true method of investing long and holding good
companies for many years. However, if you are a more experienced
investor looking for other areas to invest part of your portfolio
in, this book will give you several new places to explore.


Retiree Health Access
Posted by: HR Policy
Association
June 23, 2007
HR Policy Association to offer a
first of its kind retiree health insurance offering for pre- and
post-65 retirees.
Beginning January 1, 2008,
participating companies in the Association will be able to offer
their retirees access to comprehensive, guarantee issue health
benefits through the Retiree Health Access (SM) program.
Finding guaranteed access to
affordable retiree medical health care coverage, especially for
pre-65 retirees who are not yet eligible for Medicare, presents a
vexing problem for large employers, their retirees, and their
families. Accounting rule changes in the early 1990s (FAS 106
obligations) required employers to begin to account for future
retiree medical obligations. This and skyrocketing health care costs
have made it fiscally impossible for many employers to continue
paying for retiree coverage at previous subsidy levels, and FAS 106
discourages others not currently offering coverage from doing so.
Against the backdrop of difficult
economic and social forces, Retiree Health Access offers a unique
solution by providing access to a fully-insured, pre- and post-65
retiree medical solution that will be available to retirees
regardless of their health status or their employer's level of
premium contribution.
Retiree Health Access was developed
for the Association by the Health Care Policy Roundtable, LLC.
Following a rigorous selection process, Aetna was chosen as the
carrier to provide this unique offering because of its willingness
to work creatively with the members of the Association. Jeffrey C.
McGuiness, President of HR Policy Association, said, "With Retiree
Health Access, we tried a different approach to health care reform
-- help the marketplace understand what the consumer wants instead
of settling for what is currently on the shelf. We've definitely had
a breakthrough by getting a guarantee from Aetna that all retirees
can get access to comprehensive insurance regardless of health
status. The key question now is if we can make this affordable for
retirees regardless of how much their employer subsidizes coverage."
Association Chairman and Senior Vice
President, Human Resources for IBM Corporation, J. Randall MacDonald
said, "The past system of offering retirees medical benefits has
proven difficult to maintain and cost prohibitive for many
employers. This Association recognizes that new solutions are needed
if companies are to remain economically competitive, and it is
committed to developing ways to create affordable and accessible
retirement options for workers."
Retiree Health Access features
significant advantages for employers and their retirees:
-- Guaranteed-issue comprehensive
coverage: Employees considering retirement are primarily concerned
with securing coverage that protects their assets against
significant health care costs. Retiree Health Access guarantees
access to an array of comprehensive coverage options for individuals
who enroll at retirement are regardless of their health status.
-- Fully insured solutions: Aetna has
agreed to bear the risk of Retiree Health Access through a fully
insured arrangement.
-- Coverage for pre- and post-65
retirees: Employers need a retiree health insurance solution for all
their retirees -- early retirees (those younger than 65, the age of
Medicare eligibility) and Medicare eligible retirees -- and Retiree
Health Access is the first program of its kind to offer a
comprehensive, fully insured, guaranteed-issue coverage for both
categories of retirees.
-- Flexible employer contribution:
Retiree Health Access is available to retirees of participating
employers regardless of how much their employer contributes to their
premiums.
-- Comprehensive administrative
support: Retiree Health Access allows employers to take advantage of
comprehensive administrative support, minimizing resources that
employers would need to provide retiree benefits while giving
retirees all the support that they need.
-- Built in incentives for aggressive
disease management: Because Retiree Health Access is being offered
as a fully insured product, Aetna bears the insurance risk and has a
direct incentive to aggressively promote effective disease
management and healthy lifestyle decisions among enrolled retirees.
HR Policy Association, established in
1957, consists of chief human resource officers representing nearly
250 of the largest corporations in the United States. From nearly
every major industry sector, HR Policy members have a combined
market capitalization of more than $8.2 trillion and employ more
than 18 million employees worldwide. Due to extreme concern over
skyrocketing health care costs in the United States and deficiencies
in efficiency and quality, the Association has been working through
its public policy agenda and market reform initiatives to address
the problems that plague our nation's health care system.


Atlanta
developer outlines plans for Sears site
By Kevin Duffy - Atlanta
Journal-Constitution
June 26, 2007
In 15th century Italy, the powerful
Medici family supported artists and scholars during a period of
great cultural flowering — the Renaissance.
Now, developer Emory Morsberger is
thinking along the same lines with his huge City Hall East
redevelopment project in Midtown.
Morsberger wants to attract leaders
in science, academics and the arts to the mixed-use project he's
spearheading, Ponce Park. So he's proposing creating the "Medici
Center" at Ponce Park — housing for thinkers.
"We're going to superheat their
interaction to create new ideas," Morsberger said at a recent
meeting of the Urban Land Institute, a nonprofit organization of
land use professionals and businesspeople. "Maybe they'll think of a
different way to cure AIDS."
Medici Center residents would work at
the various universities in the metro area, at the Centers for
Disease Control and Prevention, and at arts organizations.
Morsberger, an Emory University
history graduate, said he foresees 300 to 500 teachers, scientists
and artists — some retired — living permanently, or for a short
time, at Medici Center.
They could rent, use it as a hotel or
own; some might pay below-market rates, he said. Details are still
being worked out.
Last year, Ponce Park LLC, a
consortium of developers, including the Morsberger Group, bought the
old Sears, Roebuck and Co. store and distribution center on Ponce de
Leon Avenue for $33 million.
Roughly 1,000 city employees are
still using the building, one of the Southeast's largest at nearly 2
million square feet. They are scheduled to move out in September
2008.
Most are police and fire employees
who will head to a new public safety building under construction on
Garnett Street downtown. The rest will go to other locations,
according to the city.
The developers plan to take control
of the property in October 2008. As early as 2010, the first units
could be for sale, Morsberger said.
Redevelopment of the Sears building
is the showiest portion of a much larger
transformation of the area bounded by Ponce, Glen Iris Drive, Ralph
McGill Boulevard and the old Norfolk Southern rail line.
The bigger picture includes creating
a park of 20 to 40 acres with a small lake. Parcels for the park are
still being put together.
Across from the Sears site, Lane
Development and Investment LLC will build Ponce Park South on North
Avenue. That project will contain approximately
415 residential units and 12,500 square feet of retail.
South on Glen Iris, Wood Partners is
building more than 300 apartments and condos at the site of the old
National Linen Service building, which was razed.
At the Sears site, structures that
were added to the original 1926 monolith will be demolished, and six
new buildings are planned. One is slated to be
14 stories of living space on the proposed Beltline, the
historic 22-mile-long loop that someday may provide intown rail
service.
The main entrance to Ponce Park will
be a wide piazza on North Avenue, big enough for motorists and
pedestrians. Parking for 2,000 vehicles will be built, but only
about 100 parked vehicles will be visible from the street, said
David Laube, Morsberger Group vice president.
Ponce Park and Ponce Park South —
together, close to a $500 million investment when all is done — will
end up being home to approximately 3,000 new residents. Other nearby
projects could boost that figure to more than 5,000. "We envision a
number of Nobel laureates living here," said Morsberger, utterly
serious.


Keeping Early Retirees
Afloat
By Milt Freudenheim
– New York Times
June 23, 2007
What with years of layoffs, employee
buyouts and sending jobs offshore, corporate America has helped
create a pool of about 800,000 early retirees who now find
themselves in a health care bind.
They are no longer eligible for
employer insurance programs, too young to qualify for Medicare and
unable to afford private insurance on their own.
But now corporate America, having
created the problem, is trying to help solve it.
A group of some of the nation’s
biggest companies plans to announce today a program meant to make
health insurance available to their former employees ages 55 to 64.
Not only would the insurance policies
be relatively affordable, but no one could be turned down for
coverage, regardless of medical condition. That is a crucial
provision, because high blood pressure, heart disease, cancer and
other medical afflictions of late middle age can make it hard for
early retirees to find an insurer willing to cover them at any
price.
The specifics will vary from employer
to employer, with some companies helping subsidize the coverage.
Other employers might simply create large pools of retirees, making
them eligible for discounted group rates.
Typically, the policies will carry a
moderately high annual deductible — perhaps $500 to $1,100 or so in
out-of-pocket medical expenses before coverage kicks in. The
retirees’ monthly premiums will range from $400 to $1,200 or more,
depending on whether the employer defrays part of the cost.
That is significantly lower than what
people in this age range can expect to pay, if they can find
individual insurance at all.
“If I have had a triple heart bypass,
there’s not a snowball’s chance of getting coverage in the
individual market,” said Richard J. Lueders, who oversees benefits
at the big Michigan utility DTE Energy, a member of the employers’
committee that created the program.
The sponsor, the HR Policy
Association, represents 250 large companies, including General
Electric, I.B.M., Sears, Starbucks and United Parcel Service.
Although the association says it does not know how many total early
retirees there are among its members, a few of the bigger companies
have tens of thousands, while some newer technology businesses have
none.
The HR Policy group acknowledges that
its effort can probably not help more than a small fraction of the
800,000 pre-Medicare retirees currently without insurance — or
others among the nation’s more than four million people in the
55-t0-64 age group who are not working and may be at risk of losing
insurance if the costs continue to soar.
People in that precarious category
include Larry Little, a 58-year-old retiree in Charlotte, N.C. Mr.
Little spent 32 years as a tire factory worker but is having trouble
keeping up with the rising premiums of the insurance offered by his
former employer, Continental Tire North America.
“I was just getting by on my
pension,” said Mr. Little, whose monthly pretax income is $1,740.
“Now with these costs — an extra $500 a month — I’m using up my
savings.”
Continental Tire North America is not
part of the HR Policy Association, so Mr. Little would not be helped
by that group’s new program.
In fact, in 2008, during the HR
Policy program’s first year, no more than about 20 of the member
companies are expected to offer the new health coverage. But many
others are considering joining for 2009, according to the group’s
president, Jeffrey C. McGuiness, who said he was not yet free to
identify the participants until they told their own people about the
program.
United Parcel, however, has said it
is among those planning to participate.
Despite the program’s limited reach
the HR Policy group hopes it can help “shape and influence” the
national debate on health care reform, said Ronald A. Williams, the
chief executive of Aetna, the big insurer that will administer the
coverage.
If the effort seems a change of heart
for corporate America, in some ways it is.
Since the early 1990’s, when new
accounting rules forced companies to start reducing their profits to
reflect the future costs of retiree medical benefits, many have
simply stopped providing such coverage. Early retirees, who even in
the best of times were not widely eligible for health benefits, have
been especially hard hit.
These days, only 18 percent of large
employers still contribute to the cost of health benefits for
retirees younger than 65. That is down from 30 percent in 1993,
according to a 2006 survey by the Mercer Health and Benefits
consulting firm. But some companies now see the drawbacks of
treating older employees and retired employees primarily as a
financial liability — if only because of the signal it sends to
workers still on the payroll in the prime of their careers.
“This is a burning issue for
corporations,” said J. Randall MacDonald, a senior vice president at
I.B.M., which has 30,000 early retirees. “Employees have become
increasingly concerned.”
With many companies now facing
shortages for certain types of skilled employees, many want to keep
or recruit experienced people by saying “we can give you access to
coverage when you retire,’ ” said Helen Darling, the president of
the National Business Group on Health, another organization of large
employers.
And even among companies that may
still be eager to move older workers to retirement before age 65,
some employers see the virtue of not letting health benefits be a
reason for an employee to cling to his or her job long after losing
interest in the work itself.
Maybe of most significance, the new
HR Policy program, to be called Retiree Health Access, will in many
cases cost relatively little for employers.
Aetna has agreed to offer the
policies in part because the big employers are able to amass large
enough pools of early retirees to help spread the risks and costs of
insuring people of an age susceptible to major medical expenses.
“The new program will help companies
stay in the retiree medical game,” Mr. Lueders said. His company,
DTE Energy, has already been providing health coverage for about
3,000 early retirees, mainly from its Detroit Edison unit.
Preliminary versions of the program
have received an unpublicized two-year trial run at several big
employers, including United Parcel.
As the program proceeds beyond the
experimental stage, United Parcel plans to start offering about
6,000 nonunion early retirees and their spouses a range of options,
including a safety-net catastrophic coverage policy, said Al Rapp,
United Parcel’s corporate health manager. Such policies typically
cost less than fuller coverage because they pay only for major
illnesses and injuries.
Aetna, which already covers more than
1.5 million retirees in traditional employer health plans, hopes to
keep costs down for the new plans through “medical management”
programs that advise and monitor people with chronic problems like
diabetes and heart failure, said Mark T. Bertolini, an Aetna
executive vice president.
General Motors, an HR Policy
Association member that has been closing production lines and
pushing thousands of workers into early retirement, is studying the
program, said Bruce E. Bradley, G.M.’s director of health care
strategy and public policy.
“This could be important in improving
both the G.M. picture and the national picture, as a contribution on
the issue of the uninsured,” he said.
G.M. has been staggered by its
current health benefit obligations to more than 430,000 retirees.
But nonunion employees hired at the company after 1993 — a category
that happens to include Mr. Bradley — were no longer promised
retiree health benefits. Instead, they received money through a
tax-deferred savings plan.
“I can spend it on anything I like,”
he said. But if General Motors adopts the new Retiree Health Access
program, Mr. Bradley, who is 62, could make that money go a lot
further by buying into it.
“For me,” Mr. Bradley said, “it would
be a soft landing.”


Macy's Shares, Options Soar on Takeover Speculation
By Danny King and Allen Wan
– Bloomberg.com
June 22, 2007
Shares of Macy's Inc., the second-
largest U.S. department-store chain, rose the most in more than a
year and stock-option volume soared on speculation the company may
be bought.
“There is talk of a private-equity
buyout this weekend” at $52 a share by Kohlberg Kravis Roberts & Co.
and Goldman Sachs Group Inc., said Marc Weinberger, head trader at
W. Quillen Securities in New York. At that price, the company would
be valued at $23.9 billion.
Macy's spokesman Jim Sluzewski said
the company doesn't comment on market speculation. David Lilly, a
spokesman for KKR, and Goldman Sachs spokesman Michael DuVally
declined to comment.
The former Federated Department
Stores Inc., based in Cincinnati, changed its name to Macy's this
month.
The shares rose $2.56, or 6.6
percent, to $41.43 at 4:06 p.m. in New York Stock Exchange composite
trading, the largest jump since November 2005.
Trading in call options to buy the
shares surged to a record 121,312, more than 35 times the 20-day
average. The price of the most actively traded contracts, July $42.5
calls, jumped 16-fold to $1.70 from 10 cents.
Each call option gives investors the
right, without the obligation, to buy 100 shares of a company at a
specified price by a given date. A put conveys the right to sell 100
shares. Put volume also reached a record 12,332, a ninefold rise.
Sears Holdings Corp. is the biggest
U.S. department store chain.


At Wal-Mart, a
Back Door Into Banking
By Michael Barbaro and Eric
Dash – New York Times
June 21, 2007
Wal-Mart failed to get approval for a
bank. But the giant discount chain is effectively building one
anyway.
Wal-Mart said yesterday that it would
rapidly expand the financial services offered in its vast network of
stores, extending the reach of its retailing empire into its
shoppers’ wallets and the traditional turf of the American banking
industry.
Over the next year, the company plans
to introduce a prepaid debit card, intended for low-income
consumers, and install money centers — which currently offer check
cashing, bill paying and money order services — into at least 1,000
stores, up from 225 now.
The moves are seen as a precursor to
even wider offerings, like mortgages and home equity loans, which
could turn Wal-Mart into a significant force in the banking world.
Jane J. Thompson, the president of Wal-Mart financial services,
called the prepaid cards and money center services “foundational
products” that the retailer would build upon. “Our concept is to go
up the credit ladder of financial services,” she said in an
interview.
The introduction of such services is
something of an end run around the federal government, which was
considering Wal-Mart’s application to open a bank last year when the
retailer withdrew its bid. The new products, like the prepaid debit
card, will be offered through third-party partners, allowing
Wal-Mart to sell banklike services without a government license.
Given Wal-Mart’s penchant for
squeezing costs out of every business it enters — from changing oil
to dispensing prescription drugs — the move is expected to jolt the
financial services industry.
With plans for 875 new money centers
by the end of 2008, Wal-Mart’s presence would be roughly equivalent
to Citibank’s in the United States, and its daily foot traffic would
dwarf that of most credit unions, check-cashing outlets and
convenience stores. While it may not immediately threaten those
businesses, Wal-Mart’s pricing power and proximity may give it an
advantage in serving the tens of millions of consumers who do not
have a checking account or are unlikely to set foot in a bank.
At the same time, the moves could
help bolster the retailer’s sagging sales by giving low-income
customers, who represent much of its business, another reason to
shop at its stores. “The logic behind a lot of these services is to
increase traffic and do it in a way that puts money in people’s
hands,” said Andrew Dresner, a payments industry consultant at
Oliver Wyman Financial Services. “You give them a couple hundred
dollars,” when they cash their paycheck, “and they will buy other
things.”
But the services themselves will also
aid Wal-Mart’s bottom line. Ms. Thompson said that Wal-Mart’s
financial services products provide “healthy margins,” and that she
expects the overall business to grow 30 to 40 percent over the next
year.
Much of what Wal-Mart announced
yesterday will be directed at consumers who do not use banks.
Wal-Mart says, for example, that 20 percent of its customers — about
27 million people — do not have checking accounts. The so-called
Wal-Mart Money Card, to be issued with GE Money, a division of
General Electric, would allow customers to transfer their paychecks
directly onto their cards and make purchases at any retailer that
accepts Visa cards. It will also allow them to check their balances
online or on mobile phone, pay certain bills or withdraw cash from
A.T.M.’s.
The prepaid card will initially cost
$8.95, and comes with a $4.95 monthly maintenance fee. Cash can be
loaded on the card free by cashing a payroll or government check at
Wal-Mart or having the money directly deposited; otherwise,
cardholders must pay $4.64 to reload it.
Those without a bank account can
“finally take advantage of more mainstream financial services,” Ms.
Thompson said. It also could position the retailer to offer new
services, like an interest-bearing savings feature that Ms. Thompson
said Wal-Mart was considering.
Analysts said there was ample
evidence that Wal-Mart would lower the costs of banking in the
United States. The chain has already cut the cost of cashing checks
by 50 percent, and its financial services saved customers $245
million last year, according to company executives.
Wal-Mart has never hidden its banking
ambitions, but it has arguably masked them from time to time. In
2005, Wal-Mart said it would seek permission to open a bank in Utah
that would process credit and debit card transactions for its 4,000
American stores. At the time, it vowed that it would never use the
bank to enter the consumer financial services business.
Nevertheless, opposition to its
plans, which required the approval of federal regulators, swelled.
Dozens of banking and corporate watchdog groups testified at
hearings outside Washington.
In mid-March, Wal-Mart abruptly
abandoned those plans. Instead, company executives said they would
begin aggressively rolling out new financial products through
third-party partners. Wal-Mart already offers a Discover credit card
(through a similar partnership with General Electric) and money
transfer services (through a partnership with MoneyGram.) Now, many
in the financial industry say that mortgages and other types of
consumer loans may be next.
Although Wal-Mart would still be
barred from collecting customer deposits, the new services would
effectively allow the retailer to offer its customers a small suite
of financial products — just like a credit union or small local
bank.
Of course, opposition may well
re-emerge. Ronald K. Ence, vice president for Congressional
relations at the Independent Community Bankers of America, a trade
group, said Wal-Mart’s intentions suggest that the company misled
the public when it said repeatedly that it did not plan to enter the
consumer banking business.
“Clearly this was their intention all
along,” he said. “The proof is in the pudding.


Wal-Mart Expands Financial Services,
Plans to Sell Debit Card From Visa
By Mike Barris – Dow
Jones Newswire
June 20, 2007
Wal-Mart Stores Inc. announced a broader push into
financial services, saying it will open 1,000 Wal-Mart MoneyCenters
by the end of 2008, and begin selling a Visa debit card under its
own name.
Wal-Mart now operates MoneyCenters at 225 of its
4,000 U.S. stores. The centers offer customers low-cost money
services, including check cashing, money orders, bill payment and
money transfers. The number now will double to 450 by the end of
this year and then more than double again to 1,000 by the end of
2008, Wal-Mart said.
"Many of our customers are paying too much,
traveling too far and not being well served," Wal-Mart Financial
Services President Jane Thompson said. "But they still need to pay
their bills, cash their checks and transfer money. We're offering
them a safe place and a card to help them manage their money. We've
seen firsthand what a difference that can make. It changes lives."
The focus on check cashing, bill payment and other
nonbanking services is key for the Bentonville, Ark., retailer as it
attempts to find ways to bolster its sales expansion amid a pullback
in its construction of new U.S. stores. State-and-federal regulators
have stymied Wal-Mart's attempts to get into banking. In March,
Wal-Mart dropped its pursuit of a charter to operate an
industrial-loan company, a form of bank, due to intense opposition
and a federal moratorium on reviewing such applications.
Wal-Mart then pledged to increase its sales by
further pursuing nonbanking services.
Currently, Wal-Mart conducts more than two million
money services transactions a week, it said. Last year, customers
who used Wal-Mart's services saved an average of $450 a year, or
nearly $40 per month, the company said. The opening of additional
Wal-Mart MoneyCenters will put more than $320 million back into
customers' pockets, the retailer said.
Wal-Mart caters heavily to customers with little or
no access to banking services, often described as the "unbanked" or
"underbanked." Thompson has said roughly 20% of the U.S. population
fits that description, and that segment is well represented within
Wal-Mart's customer base. According to ACNielsen, 42% of Wal-Mart
shoppers have household incomes of less than $40,000.
That makes Wal-Mart a destination for check cashing,
bill payment and money transfers. Last year, it handled an average
of 1.5 million to two million such transactions each week. Among the
buyers are immigrants sending money to their families abroad.
The Wal-Mart MoneyCard will be rolled out to about
1,300 Wal-Mart stores by the end of June and to another 1,300 stores
by the end of July. The reloadable prepaid card will be available at
most Wal-Mart stores by year end, the retailer said.
Customers will be able to use the Wal-Mart MoneyCard
to shop online, buy gasoline, get cash from an ATM, and use it where
Visa cards are accepted.
Retailers including CVS Inc., RadioShack Corp.,
RiteAid and Walgreen sell similar Visa debit cards. Wal-Mart will
use a subsidiary of General Electric Corp. for the card's services.
It has a long history with GE's consumer-finance group, launching a
Wal-Mart Discover Card issued by GE two years ago. Last year, GE and
Wal-Mart released a co-branded credit card in China.
--Gary McWilliams and Kris Hudson of The Wall Street
Journal contributed to this article


Lands' End Seeks to
Resuscitate Sears
By George Anderson –
RetailWire
June 18, 2007
It's been a continuing story at
Sears. One quarter follows another and sales just continue to drop.
The chain, which has been criticized for not doing enough to get its
business turned around, thinks it may have found at least one answer
to help it reverse its downward spiral.
Sears is banking on its Lands' End
store-within-a-store concept (approx. 10,000-square-foot
departments) to help it attract shoppers like Jennifer Leonard of
Millstone, New Jersey to its stores to buy clothes even though
they've never bought any apparel from the chain before.
Ms. Leonard told the Asbury Park
Press why she went clothes shopping at Sears for the very first
time. "I came specifically for the Lands' End brand," she said. "I
knew it was good-quality stuff. I knew that bathing suits in
particular would be a good price and better than anything I can find
in Lord & Taylor's and Macy's."
Lands' End spokesperson Michele
Casper, said, "We are actually able to attract new customers as well
as bring a higher level of customer service to a retail format. If
people are great Lands' End shoppers, they can now experience that
great customer service and assortment within a store setting."
Eric Romero, a Sears' store manager
in Freehold, New Jersey, told the Asbury Park
Press, that the Lands' End store-within-a-store "has been a great
success."
Ms. Casper said that consumers that
see the Lands' End department as a destination are discovering Sears
in the process. "If they haven't been a Sears shopper... it is also
opening their eyes to the Sears retail floor as well," she said.
Discussion Questions: Will a
significant commitment to Lands' End bring in a whole new group of
consumers to Sears? Will it introduce them to other aspects of Sears
in the process?
Changing Clothes - Asbury Park Press
How likely is Lands' End to bring new customers into Sears to
shop for clothing?
Very likely
Somewhat likely
Somewhat unlikely
Very unlikely
Not sure/no opinion
I have to agree with the
store-within-a-store concept. Sears is already known for carrying a
wide array of products. Now, they are taking a stab at product
quality and differentiation. Lands' End will hopefully draw in a
higher-end crowd, and that will hopefully draw attention to some of
the other upgrades they have been making in other product lines as
well.
Gregory M. Belkin, Product Marketing
Manager, SeaTab Software Inc.
I think Sears has done a fabulous job
with Lands' End in my local Sears. The merchandising is very well
done and matches the overall Land's End brand. They make good use of
freestanding displays, the lighting is effective and the product
presentations are outstanding. I especially like the inclusion of a
monogramming kiosk right in the store, which allows immediate
follow-through on a key offering of Lands' End. I think they've hit
a home run with it.
Now, the big question is will it
attract new customers? I think the short answer is yes. While I
doubt they are really new Sears customers, more importantly they are
returning Sears customers who have left them for other retailers.
The real question is will they be able retain these customers and
increase their shopping frequency. The answer lies in their ability
to execute beyond setting up the store-in-a-store and keep the area
well stocked, well merchandised, and well staffed. I for one will
shop there but only if it is a good shopping experience.
Can Sears deliver that? The jury will
be out a while on that one....
Doug Fleener, President and Managing
Partner, Dynamic Experiences Group
Yes, one of the reasons for the
department store comeback is that savvy department stores are
featuring a number of specialty stores-within-stores. The fact that
these stores-within-stores often have their own buyers, marketing,
advertising and sales and management personnel is what gives them
the ability to be closer to the market, and why they are more likely
to feature the products and items that consumers desire.
Lands' End offers distinctive products, one of the keys to success.
Also, Sears has (finally) embarked on
serious multiple channel strategies,
another key.
I give this strategy a good chance of
success. Sears is coming back.
Roger Selbert, Editor & Publisher,
Integrated Retailing
Lands' End might be the best thing
Sears has going for it with regards to
retail, but they are small and insignificant compared to the overall
disaster.
Lands' End is too little and too late for Sears.
David Livingston, Principal, DJL
Research
Let's see...Sears bought Lands' End
in 2002. They have had five years (of almost
uninterrupted sales declines) to leverage this acquisition. What's
taking so long, and is it really working?
Sears' original stab at Lands' End
shops inside its stores looked like an afterthought, and out of sync
with their overall promotional strategy...so devoting more square
footage in otherwise underperforming apparel space is probably a
good idea. But is the customer drawn to the Lands' End shops really
buying other softlines product at Sears before she leaves?
Sears has a few credible "legacy"
brands in its portfolio, especially Kenmore and Craftsman. One of
their challenges is how to treat Lands' End as one of their
"legacies" without tainting the brand's own longstanding reputation.
This is just one of dozens of issues that the Sears team must be
wrestling with right now.
Richard Seesel, Principal , Retailing
In Focus LLC
The Lands' End store-within-a-store
is a good idea and will draw in some new customers. But this will
not be the "golden nugget" for Sears. It will help but they need a
new makeover. Sears apparel merchandising has improved over the last
four years except no one knows about it. When someone goes apparel
shopping, the last place you think to go is Sears.
Image and branding is necessary to
improve numbers for Sears. In a poll of women concerning where they
shop for clothing, one lady answered "Sears" and everyone looked at
her in astonishment. Why? She said, "they are the best kept secret;
they have good trendy clothing at great prices." Being the best kept
secret is not what a retailer strives to achieve! They need to
reposition themselves while not losing their positions in other
areas like tools and appliances. Sears needs to be more in touch
with the consumer and react faster. The market won't wait for them
to take years to decide what to do. Speaking of their strongholds,
who wants to buy an appliance at Sears and
wait a week to get it? Sears needs to get with the program; we are a
"want it now" society.
Susan Rider, President, Rider and
Associates, LLC
Sears' issue, like Wal-Mart, is with
changing its past image and reason for being, to something relevant
to the targeted consumer. Research will define this area(s). And,
this image change isn't easy and/or secured quickly.
Yes, you target your current
shoppers. But, it is the one-timers and non shoppers that are
critical. Sears is known for tools, appliances, and whatever. But a
meaningful effort in an unknown market to Sears' target
audience--even if Lands' End is known--isn't a cake walk.
Service to the consumers who might go
to Sears for the new Lands' End products
better be supported by very qualified sales associates, with
meaningful knowledge and administration skills.
One bad shopping experience, even
with a noted consumer centic brand like Lands'
End will direct the consumers back to the catalog alternative.
Makes sense to this consumer who is
bypassing Sears for the catalog and web site
of Lands' End! Hmmmmmmmmm
Stephan G. Kouzomis, Faculty and
Staff Member,
University of Louisville's
College of Business
I am not sure the concept will really
work for the existing Lands' End customer since the selection is so
limited. That is what I have observed at a local Sears store. I
would consider adding an in-store computer kiosk where customers
could order products directly from Lands' End website in the event a
certain size or color was not available in store. Other retailers
like Coldwater Creek offer this ability and it adds significantly to
their customer service. Sears could also do more to advertise that
Lands' End returns are handled at store level, thus saving consumers
the postage, while bringing them into their
stores.
But the store-within-a-store will
likely invite new customers who may not be familiar with the quality
and variety of Lands' End merchandise.
Odonna Mathews, President, Odonna
Mathews Consulting
Sears has destroyed most of the value
of the Lands' End brand. Yes, a shop within the store will stand out
and look good in relation to its surroundings but it is not "the
answer" for Sears since the brand no longer has meaning to its
original upscale, catalog, sailing clientèle (how non-Sears can you
get?) and it is also not relevant to the value seeking mall/Sears
regular (if there is such a thing left) customers. We all know Sears
dropped the ball when it did not seek to emphasize the hard goods,
male product strength that was its roots. If it chose the right path
when it had the chance it could now be the Bass Pro, Cabela's of the
mall world instead of the floundering giant of soft goods that it
is.
Mike Tesler, President, Retail
Concepts
Sears needs a total revamp, not a
piecemeal approach. The feeling in the average Sears store is
similar to that of a store closing sale. Craftsman and Kenmore will
not carry Sears.
The staff I have met are indifferent
at best. I remember the enthusiasm and friendliness of Sears
employees when I was much younger. I remember well-stocked stores
with energy and life.
Good concepts dropped into an
unpleasant environment will not work. The Sears
executives need to get out into their stores and see what the
store experience is. Then these executives need to visit
Anthropolgie, West Elm, Best Buy, Crate & Barrel, Nordstrom, and
Target to see what is working in retail. I want them to take lots of
notes and set 3 to 6 month targets for change. 4 years from buying
Lands' End to a store-within-a-store is American Automakers idea of
speed, and you can see the results in Sears and with the American
automotive business.
Sears used to be one of the most
shopped American stores; they are now an afterthought. Good luck.
Arthur Corbin, Owner / President,
Corbin & Hendrix
I agree with most of the other
comments here that the store-within-a-store concept is a great idea
and can work. Sears is not the only retailer practicing this concept
today. JCPenney is a good example of another retailer putting this
into action with their partner, Sephora. I don't know if this will
be the golden nugget as stated before but to answer the original
question, will this bring new customers into the stores? I say YES!
For the first time, I shopped in Sears for apparel and went there
specifically for Lands' End. They got me...they will get more.
'BRetail'
As far as I'm concerned, Sears has
never met the mark when it comes to fashion apparel. I don't shop
there for the same reason I never shopped there as a teenager. They
simply don't sell fashion. As exciting as it might seem, having
Lands' End come to the stores just isn't cutting it. Lands' End is
not the quality it used to be, and what I saw in one of the stores
was sports related only.
There is a reason they say "The
softer side of Sears." It's just that: SOFT. They need to figure out
who they are and more importantly, who the customer is. I say
abandon the clothing and focus on the hardlines.
'3642245'
It has always seemed to me that Sears
never quite understood that it was hard for women to see Sears as a
place for fashion when it is the same place you go to get your tools
and washing machines.
Like the Lands' End brand a lot, but
don't think it solves this fundamental problem.
Dan Gilmore, Editor,
SupplyChainDigest
I have consistently contended that
Sears would take Lands' End down if they held on to it
long enough, that Lands' End shoppers would not accept a Sears
banner association with their beloved khaki pants and polo shirts.
But a new possibility has emerged. Perhaps the Sears brand has
finally become so irrelevant that the Lands' End brand can now
surface unencumbered? Anything's possible, right?
Ben Ball, Senior Vice President,
Dechert-Hampe
Yes, it will bring them in. But will
it keep them coming back? Many of us seem to be in agreement that
this is the challenge. Sears has a lot of work to do and I applaud
this creative "first step." But Arthur is right, the brand needs an
overhaul and their executives need to get out there and get a firm
grip on the competition--and the opportunity. They have a great shot
if they get smart and move quickly. Otherwise, I don't think their
few benchmark store brands will carry them into our
hyper-competitive, hyper-demanding retail future.
Laura Davis-Taylor, Founder and
Principal, Retail Media Consulting
At first glance I loved the
concept--then remembered that, as a bunch of folks have pointed out,
Sears should have done this years ago, and in a much bigger way.
I can't see exactly where Sears has
destroyed the Lands' End brand. If, like me, you only encounter it
online and in the mail, it's pretty much the same as ever.
But if I had been Sears' management
when they'd acquired LE years ago, I'd have immediately converted
all but the trendiest soft-goods departments to Lands' End and
leveraged hell out of the brand when they could. The price points
have always been reasonable, and Dodgeville could have instantly
propelled Sears to the top of the game in the sort of basics that
everyone buys at both the top and middle of the market (news
flash--even the most upscale shopper needs a good $10 cotton tank
top/$20 polo).
Mary Baum, Chairman, Mary Baum
Creative Services
Nobody can accuse Sears-Kmart of
being a fast mover when it comes to its long-anticipated image
overhaul. And it certainly took its time getting to this
multi-channel
strategy for Lands' End. But if the company has truly been attending
to its operational housekeeping, as Mr. Lampert keeps insisting,
then maybe it's time to capitalize on its "house of brands" legacy.
This topic stimulates the following a
fantasy scenario:
1) Sears Corporate continues to
strategically acquire brands on the softline side, by adding more
strong e-catalogs and rolling out in-store boutiques to make them
truly multi-channel. Why not an online jeweler, an online shoe site,
an online sporting goods site, an online cosmetics brand? How about
acquiring the remnants of CompUSA?
2) The company draws a clear line of
definition between the Sears and Kmart chains while also emphasizing
their connection. A name change for Kmart might help this (how about
S Mart?). Sears-only brands and S Mart-only categories get carefully
and clearly defined. A comprehensive store decor program updates the
present institutional feel of the Sears stores and makes them
fashionable.
3) Key brands with cross-platform
potential, like Craftsman, Kenmore, Martha Stewart, get merchandised
across both platforms. Crappy brands get thrown out. Web kiosks in
both stores offer full-line ordering and returns across both chains.
An Amazon-like shopping portal links all together on the Web, and
Sears credit is accepted for all purchases system-wide.
4) Both chains prominently feature
gift cards for each other, including brand-specific gift cards for
marquee own labels like Craftsman and Lands' End.
5) Sears overhauls its services arm
and establishes a strong quality control and vigorous ad program to
keep its contractors on the straight and narrow. Think "Geek Squad"
but for all sorts of installation and maintenance
professionals--Sears Certified Home Solutions has a nice ring to it.
Again, these services should be
prominently available in Sears stores, S Mart stores and online,
with a central clearinghouse to ride herd on it all.
6) Sears/S Mart launches an
industry-leading sustainability program that includes chainwide
energy conservation and solar rooftops on all structures within 10
years. It overhauls merchandise sourcing and adds "carbon footprint"
descriptions to all products sold in its stores. It simultaneously
becomes the first national chain to add a line of home energy
management products, including solar panel systems, passive solar
pool heaters, windows, etc.
OK, maybe that's enough free
brainstorming for one post. If Mr. Lampert needs my
help with this, he can find me right here on the RetailWire....
James Tenser, Principal, VSN
Strategies
The other day I was in my local Sears
looking for a lawn mower and came across the Lands' End department,
it was very sharp, spacious and polished. I was pleasantly
surprised. It reminded me of the soft shops at Field's. I liked the
navy and cream color scheme, very clean and elegant. Unfortunately
all it did was show up the rest of the store as being cluttered and
"discounty" with clothing stacked all the way up to the ceilings and
hanging off of her square inch of the columns and clothes racks
spaced 10' between each other. The Lands' End department had a very
different aesthetic. Now if someone with vision can take that
aesthetic and transform it to the entire store, that would be
something! I wish Lands' End and Sears the best of luck. Great job!
'jameseastbay'
The Lands' End store within a store
concept is great. It's been in my local Sears for at least two years
now. I'm not sure why it's taken Sears so long to exploit this with
promotions, as they seem totally distracted by the competitive
onslaught in appliances.
However, as the format is now, once you leave the Lands' End
department, which
is nice enough, you enter into a retail nowhere land of
miscellaneous assortments and brands, before hitting the appliances
and tools in the back.
Sears needs to find a way to better
complement the rest of its apparel and accessories with Lands' End.
What they have right now is not enough.
'mikeb22'
I was in Sears last week to buy a
refrigerator, and while the actual errand went fine, the overall
experience wasn't very uplifting: the store seemed understaffed and
cluttered, and the exterior dirty...in short, while Sears' problems
are extensive, they also seem traditional and easily fixed. Stop
cutting expenses and upgrade the stores.
'csundstrom'
I consistently believe that consumers
need to be given a 'reason' to enter a retailer. Why Sears acquired
Lands' End was to do just that--wasn't it?
Basically, what they are asking for
is a 'do over'. Lacking virtually any other reason, they are likely
not to get a 'do over' on this one. It's simply just not going to
happen when the consumer can, if they really want it, buy the
products with a much better experience on the net or over the phone
via the catalog.
So, from my point of view, I still
don't have a 'reason' to go there. I've given them too many chances.
Yet, I do still thank them for the washer and dryer that I received
for free from them years ago. Alas, a story for another day.
'Scanner'
Having been a Sears employee and a
loyal Lands' End purchaser from their beginning on Elston Avenue in
Chicago, I think putting Lands' End stores in Sears would only hurt
Lands' End and not help Sears. The culture in the stores would chase
away the Lands' End customer. A better idea would be to open
separate Lands' End stores.
'clkarl'
The experience at the Lands' End
department is decidedly better than what consumers find in the rest
of Sears. That is not a good omen for Sears' chances to convert
first-time shoppers who came to the store because of Lands' End.
'retailveteran'
You used to be able find anything in
a Sears store or Sears catalog - log cabin homes, appliances,
clothes, tools, even great gifts with a distinctive Sears wrapping
paper. My grandfather would spend his Saturday mornings perusing the
aisles, seeing if there was anything he didn't have or might want.
That was 50 years ago.
Today? Well, there's this little
thing called the Internet and if I need to find just about anything,
I either use the search box or go to Amazon. Let's face it - Sears
lost its relevance long before the softer side of Sears campaign.
Buying the company was a masterstroke
financially for Lampert and the guy is a genius when it comes to
analyzing and utilizing data. He has a goldmine in Lands' End and a
portfolio of incredible brands - Kenmore, Diehard, Craftsman.
Timeless. Securitizing them was brilliant! He instantly created
value and if his retail strategy fails, he's got brands, real
estate, and a huge services business from which to gain value.
But let's face it - Lampert is not an
operator or a merchant. Amazingly, no one on his management team is
either. His CEO? Came from a franchise-based fast food business. His
CFO? His business partner at ESL Investments. His chief merchant?
Unknown at this point. His chief marketing officer? Came from IBM
and while she's well respected, she hasn't managed a transformation
at such a true multichannel operation. The chief customer officer?
Came from McKinsey. And the CIO? She spent 21 years at Kmart, a
failed and bankrupt operation before Lampert bought it.
Where are the first round draft
picks? Where's someone like Allen Questrom, a classic merchant who
can cut costs and create a differentiated brand and merchandising
roadmap? Data and analysis is one thing - creating customer centric
assortment and differentiated experiences is another.
And that's where Lands' End comes
into play. It has a very core vision of the customer persona -
families who want timeless product and superior value. It's what
Sears should have leveraged long ago... I would argue the current
portfolio of proprietary brands have essentially run their course
(Covington? Structure?) and the company should have turned over its
"softer side" to a viable brand like Lands' End when they purchased
the company 5 years ago. The store within a store concept is heading
in the right direction, but it can't work on its own and needs
similar concepts to develop greater relevance for a younger,
family-oriented consumer.
'4thGenerationRetailer'
Having recently shopped the State
Street Lands' End at Sears' boutique store, introducing Lands' End
and marketing it effectively is the only way for Sears to go in
selling soft goods.
'weo'


Street Smart: Face-Off: Sears Holdings
Can Lampert Save Sears?
By Dyan Machan -
SmartMoney
July 1, 2007
YES: "Sears Chairman Edward Lampert
appears committed to a long-term perspective, and Sears will likely
be guided by that perspective."
-- William Dreher Jr., Deutsche Bank
Securities
YES: Sears Holdings is
offering what no other retailer can -- a chance to benefit from one
of the greatest investment minds of our time. You could compare
Sears Holdings with Berkshire Hathaway in its infancy.
YES: Sears is an improving
story. Profit margins have improved in each of the six quarters
since the merger with Kmart, and domestic store-to-store comparisons
have stopped bleeding, from high-single-digit declines to a
low-single-digit decline. The company has shown a laser-like focus
on cutting costs, driving these strong results.
YES: We see an additional $6
billion in value that could be unlocked by securitizing real estate
and intellectual property assets like Craftsman, Kenmore and the
Sears brand itself. Adding this to our price target of $238, we see
a price range of $250 to $290.
YES: At 7.1 times estimated
2007 cash flow, Sears is not expensive. Target is at a
price/cash-flow ratio of 7.7, and Wal-Mart, 7.4. We expect the
shares to benefit from impressive profit and cash-flow growth as
well as multiple expansion as the critics are answered.
---
NO: "Sears has been a good
performer, but game over. Sears Chairman Edward Lampert is not
investing in the future; he's milking it for cash."
-- Larry Haverty, Gabelli Asset
Management
NO: Lampert [whose hedge fund,
ESL Investments, owns 41 percent] has made a fortune on Sears. The
stock is up eight times over the past four years. Trees don't grow
to the sky.
NO: The capital-expense budget
-- money spent on store improvements -- is well under what it should
be as a percentage of sales. In other words, the stores and other
assets are getting older. You can't run a retailer and have it look
shabby. Plus, inventories are too high and growing more rapidly than
sales.
NO: The problem is that there
is no one to buy this real estate. The properties are in industrial
areas and not appropriate to turn into, say, rental developments.
When you securitize something, you are putting debt on the balance
sheet. And I'm not sure there is significant value to atrophying
brands Kenmore and Craftsman.
NO: Both Sears and Kmart are
directed at low to middle-income
consumers. That shopper is under pressure. Cash flow is going to
deteriorate pretty quickly. Sears's stock is up, and its competitors
are down. Something doesn't smell good. It's a short.
SEARS HOLDINGS: SHLD, $180
Sales: $53 bil*
Net Income: $1.49 bil*
Earnings per Share: $9.57*
P/E Ratio: 17.4
Market Value: $27.7 bil


Buyer finances Ward’s Catalog House deal
with $265-mil. loan
By Eddie Baeb — Chicago Real Estate Daily
June 15, 2007
The buyer of the Montgomery Ward &
Co. Catalog House financed the acquisition with a $265-million loan,
almost 90% of the purchase price, from LaSalle Bank.
The fixed-rate, interest-only loan
for the office and retail portion of the historic complex at 600 W.
Chicago Ave. was arranged by Holliday Fenoglio Fowler L.P., the
brokerage firm says in a statement.
A New York investment group that
included investor David Werner and attorney Victor Gerstein bought
the landmark building for $300 million from Chicago developer
Centrum Properties Inc. and its New York-based partners Angelo
Gordon & Co. and Taconic Investment Partners LLC, according to real
estate sources. The transaction closed in May.
Centrum and Angelo Gordon first
bought the sprawling, 2.2-million-square-foot former warehouse in
1999 and then converted a portion of the complex into condominiums
and later redeveloped about 1.5 million square feet into office and
retail. The mixed-used complex is now about 80% leased, according to
the statement by New York-based Holliday Fenoglio.
Senior managing director Mike Kavanau,
who is based in Holliday Fenoglio’s Chicago office, and New
York-based managing director Evan Pariser placed the loan for the
buyer.


Mail-order
home experts hammer out a truce
By Adam Jadhav – St. Louis
Post-Dispatch
June 14, 2007
The fighting apparently has ended
between two women who each claim almost obsessive expertise in a
small slice of American history — the mail-order homes sold by
Sears, Roebuck & Co. in the decades before World War II.
Both Laurie Flori of Carlinville, and
Rosemary Thornton, at the time a Godfrey resident, wrote books on
the homes that were usually built by the owners themselves and in
many ways symbolized arrival to the good life.
Apparently, their research
overlapped, and the resulting collision led to allegations of
plagiarism and defamation.
In February 2006, Flori sued for
defamation, claiming she and her book were trashed by Thornton.
Thornton countersued, alleging she was a victim of Flori's
plagiarism.
Now, more than a year later, both
parties have settled uneasily. A final dismissal order and
stipulation is expected to be entered Friday in U.S. District Court
in Springfield.
"Pretty much any time someone
litigates an issue both sides in the end have lost something," said
Flori's attorney James Fahey. "It's a passion among both of the
parties and both felt strongly they had been wronged."
Thornton published her first book,
"The Houses That Sears Built," in 2002. She followed that with three
other books on the kit homes.
Flori's "Additionally Speaking" was
published in 2005. It focused on the historic Standard Addition in
Carlinville, believed to be the largest collection of Sears homes in
the world.
Flori claimed victory in the matter
because Thornton agreed to apologize for alleging that she stole
work without attribution.
Flori had contended that her
reputation and public speaking career was ruined by Thornton, who
allegedly contacted various libraries and Oprah Winfrey's show to
claim she was a copycat.
Flori denied the allegation and said
she had researched the homes in the Standard Addition neighborhood —
built in by Standard Oil in the early 20th century to support mine
workers — since she and her husband bought a home there in 1983.
Though Thornton retracts her claims,
neither woman is paying any damages.
"I just never dreamed that me writing
an advocacy book for Standard Addition would get me into a lawsuit,"
Flori said. "What I will say is that she needs to do her thing and
I'll do mine and we'll stay away from each other."
Thornton, who has since left the
Godfrey area, could not be reached. Her St. Louis attorney, John
Pawloski, declined to comment and claimed the settlement was
confidential.
Companies like Standard Oil purchased
Sears homes for expanding operations. Future homeowners, accustomed
to ordering the staples of life from the Sears catalog, suddenly
found cheap homes made of quality materials.
Homes ran from several hundred to
several thousand dollars, sometimes 30 or 40 percent below market
rates for a home. Buyers provided the land, and the muscle.


South lags in report card on health
care
By Julie Appleby, USA TODAY
June 13, 2007
Where you live may help determine how
long you live, with residents of the lowest-ranking five states
dying prematurely at a rate twice that of those in the top-ranked
five.
The rate of premature death in
Minnesota, Utah, Vermont, Wyoming and Alaska is half of that of the
lowest-performing states, South Carolina, Tennessee, Arkansas,
Louisiana and Mississippi. Premature death is defined as dying
before age 75 from conditions that could be delayed or prevented by
appropriate medical care.
That kind of tremendous variation
among states cuts across more than just premature death, says The
Commonwealth Fund in a report out today that details 32 measures of
cost, insurance coverage and medical quality, ranking states by how
well they perform on each of the measures.
"Where you live matters for getting
care when you need it, getting the right care and the opportunity to
live a long and healthy life," says Cathy Schoen, a senior vice
president at the fund and one of the report's co-authors. The New
York-based Commonwealth Fund is a private foundation that studies
health issues.
The report, "Aiming Higher: Results
from a State Scorecard on Health System Performance," is one of the
first to compile in one place a broad array of measures for each
state. It comes amid a growing focus on efforts to rate and
report on medical quality, from hospital death and infection
rates tracked by Medicare to efforts by insurers to measure the
performance of doctors and hospitals.
Using data mainly gleaned from
government agencies, such as Medicare, the Census
Bureau and the Centers for Disease Control and Prevention, the
report concludes that all states could do better. But even
lower-ranking states do some things right.
Across all measures, the
top-performing five states are Hawaii, Iowa, New Hampshire, Vermont
and Maine. The lowest-performing states were Kentucky, Louisiana,
Nevada, Arkansas, Texas, with Mississippi and Oklahoma tying for
last place.
Most of the findings have been
reported separately in other places, but Schoen says she hopes that
compiling the data into one report, which is available online at
www.commonwealthfund.org, will spur states to take action. The
Commonwealth Fund backs efforts to cover more residents with
insurance.
"One purpose of the state scorecard
is to stimulate discussion and action," Schoen says. Part of that
discussion, she says, needs to revolve around expanding insurance.
"The country needs to take a big step forward on health insurance:
start insuring the entire population."
Possibly controversial but still
useful Efforts to measure and compare quality can be controversial.
Medical providers often question whether the data were adjusted
properly to account for variations in age or sickness or whether the
items measured are an accurate reflection of performance.
The Commonwealth Fund report will
likely garner the same kind of concern, but observers say that the
report will prove useful. "It's part of the entire movement toward
measurement," says Hoangmai Pham, senior health researcher at the
Center for Studying Health System Change, a non-partisan think tank
in Washington. "It's an important first step. What happens from here
on out is really hard work."
The highest-ranked states, the report
says, often have policies designed to improve access to health
insurance. Hawaii, for example, gets top marks due, in large part,
to a 1974 law requiring employers to offer health insurance to
employees who work more than 20 hours a week, the report concludes.
Eighty-seven percent of adults in the state are
insured, as are 94.7% of children, according to the report.
States that generally had more people
covered by health insurance also tended to score higher on quality
measures, the report says.
On the other end, Mississippi and
Oklahoma — which tied for last place in the overall ranking of 50
states — generally have high levels of uninsured and restrictive
limits on who is eligible for state-sponsored care through Medicaid,
the report says.
"The report does provide an
opportunity for states to look at where they rank as compared to
others and take it as a challenge to improve," says Mike Crutcher,
Oklahoma's commissioner of health. Some things, he says, need a
national solution.
Pham says she is cautious about
drawing conclusions from the report about what causes the states to
vary so much.
"It raises a lot of questions about
the underlying causes and those questions are not easy to answer,"
she says. "It is difficult to draw any one conclusion about what one
state did that affected its performance."
Diane Rowland of the Kaiser Family
Foundation says that having insurance has clearly been demonstrated
as better than not having insurance. But she, too, says that it is
just one variable in overall health of residents.
"We also know that quality of
people's health is dependent on the environment, whether they live
in an area with clean or dirty air, for example," Rowland says.
Many ways to assess performance
Insurance coverage rates are just one
measure of performance of a state, and the report includes many
others, such as how many Medicare patients are readmitted to a
hospital within 30 days of discharge, infant mortality rates, the
percentage of children who receive recommended vaccinations and how
much it costs to buy health insurance.
"This does as good a job as any
report I've seen in bringing in a range of both acute and
preventative measures in trying to assess the performance of the
health services system for the state," says Christopher Atchison,
associate dean of the College of Public Health at the University of
Iowa.
Iowa scored high, he suspects, for a
variety of reasons, including efforts by hospitals and doctors in
the state to work together to promote quality efforts. He also says
most residents are within 25 miles of a hospital and that the state
is fairly homogenous. It also has a high percentage of residents who
have health insurance coverage.
The Iowa health care Collaborative, a
partnership between the state's hospital association and the state's
physicians' association, works together to promote quality
guidelines, improve safety and publish data on how well doctors and
hospitals are doing in meeting quality goals.
"When we look at these numbers in the
Commonwealth report, we think it's great, but you ain't seen nothing
yet," says Tom Evans, president of the collaborative. "We're proud
of where we are and excited about the future."
CHART: Grades for each state alphabetically
States were evaluated on 32 measures,
then ranked into four equal parts or quartiles, represented by the
grades A, B, C and D and the numbers 1-4, with 4 being the lowest.
Access means percentage of population
insured, quality considers how often people received recommended
care, avoidable costs include re-admissions to hospitals, equity
compared state performance by income and race/ethnicity, while
healthy lives considered deaths before age 75 from certain
conditions. (Read story)
| Quartile
|
Rank |
State |
Access |
Quality
|
Avoidable
costs |
Equity |
Healthy
lives |
| 4 |
41 |
Alabama |
C |
B |
D |
C |
C |
| 3 |
26 tie |
Alaska |
C |
D |
B |
C |
A |
| 3 |
26 tie |
Arizona |
C |
D |
A |
D |
A |
| 4 |
48 |
Arkansas |
D |
D |
D |
D |
D |
| 4 |
30 |
California |
D |
D |
B |
D |
A |
| 2 |
22 |
Colorado |
C |
C |
B |
D |
A |
| 1 |
7 |
Connecticut |
A |
A |
B |
A |
B |
| 2 |
14 |
Delaware |
B |
B |
C |
A |
B |
| 3 |
32 |
DC |
A |
B |
D |
A |
D |
| 4 |
43 |
Florida |
D |
D |
C |
D |
B |
| 4 |
42 |
Georgia |
C |
C |
C |
C |
C |
| 1 |
1 |
Hawaii |
A |
B |
A |
A |
A |
| 3 |
30 tie |
Idaho |
D |
D |
A |
D |
A |
| 3 |
36 |
Illinois |
B |
C |
D |
B |
C |
| 3 |
38 |
Indiana |
C |
C |
C |
C |
C |
| 1 |
2 |
Iowa |
A |
A |
A |
A |
A |
| 2 |
20 |
Kansas |
B |
B |
C |
C |
C |
| 4 |
45 |
Kentucky |
C |
C |
D |
B |
D |
| 4 |
46 tie |
Louisiana |
C |
D |
D |
C |
D |
| 1 |
5 |
Maine |
A |
A |
B |
A |
B |
| 2 |
19 |
Maryland |
B |
B |
c |
A |
D |
| 1 |
8 |
Mass. |
A |
A |
C |
A |
B |
| 2 |
16 |
Michigan |
A |
A |
C |
B |
C |
| 1 |
11 |
Minnesota |
A |
A |
A |
C |
A |
| 4 |
50 |
Miss. |
D |
D |
D |
D |
D |
| 3 |
37 |
Missouri |
B |
C |
C |
B |
D |
| 2 |
17 tie |
Montana
|
D |
A |
A |
B |
C |
| 1 |
12 |
Nebraska |
A |
A |
A |
B |
B |
| 4 |
47 tie |
Nevada |
D |
D |
B |
D |
C |
| 1 |
3 |
N.H. |
A |
A |
B |
`A |
A |
| 3 |
26 tie |
New
Jersey |
B |
B |
D |
B |
C |
| 3 |
35 |
N.M. |
D |
D |
A |
D |
B |
| 2 |
22 tie |
New
York |
A |
C |
D |
B |
C |
| 3 |
30 tie |
N.C. |
C |
B |
B |
C |
C |
| 1 |
13 |
N.
Dakota |
B |
B |
B |
B |
B |
| 2 |
24 tie |
Ohio |
B |
B |
C |
B |
D |
| 4 |
50 tie |
Oklahoma |
D |
D |
D |
D |
D |
| 3 |
34 |
Oregon |
D |
C |
A |
D |
B |
| 2 |
15 |
Pa. |
B |
B |
C |
A |
D |
| 1 |
6 |
R.I. |
A |
A |
B |
A |
B |
| 3 |
33 |
S.C. |
C |
C |
C |
B |
D |
| 1 |
10 |
S.D. |
B |
A |
B |
B |
A |
| 4 |
40 |
Tenn. |
B |
B |
D |
C |
D |
| 4 |
49 |
Texas |
D |
D |
D |
D |
B |
| 2 |
24 tie |
Utah |
D |
D |
A |
D |
A |
| 1 |
4 |
Vermont |
A |
A |
A |
A |
B |
| 3 |
29 |
Virginia |
B |
B |
C |
C |
C |
| 2 |
17 tie |
Washington |
C |
C |
A |
C |
A |
| 4 |
44 |
W. Va. |
D |
C |
D |
B |
D |
| 1 |
9 |
Wisconsin |
A |
A |
B |
A |
B |
| 2 |
21 |
Wyoming |
D |
C |
A |
C |
A |


CNBC's Faber: Lampert Plans to Raise Billions for ESL Fund
By David Faber – CNBC.com
June 11, 2007
Eddie Lampert, the billionaire hedge fund manger and
controlling shareholder of Sears Holdings, is embarking on an effort
to raise billions in new money for his widely successful hedge fund,
ESL, according to people familiar with the situation.
ESL is already a giant, with assets in excess of $18
billion. But Lampert has rarely raised new money. Almost all the
assets in the fund are the result of compounding, given his 19 year
old fund has delivered annual returns, net of fees, that approach
30%. And the fund's largest position, a 40% stake in Sears Holding,
is not exactly liquid.
Rather than raise money by pursuing his own
marketing strategy, Lampert has enlisted Goldman Sachs to raise him
what is expected to be between $3 and $5 billion. Goldman will
essentially be doing a private placement of limited partnership
units in ESL. The minimum investment is $25 million.
And the money will carry a five year lock up with
six months notice due to withdraw or else you're in for another five
years. Lampert has traditionally had long lock-ups given his style
of investing is to take large positions and hold them for many
years.
Goldman is expected to have some sort of modified
road show for the capital raising. While $3 to $5 billion in new
funds may be the target, given the unprecedented liquidity in the
market and the track record of ESL, it's possible the offering could
attract more than $5 billion.
Why is Lampert raising money now? A spokesman for
ESL declined comment, but the obvious answer would be because he
can. Of course, raising so much new money will allow Lampert to
either increase the size of some his current positions, including a
stake in Citigroup, or begin to take some new large stakes.


Macy's Drops
'Mock Homes' for Martha Stewart
By Vanessa
O’Connell – Wall Street Journal
June 11, 2007
Last spring, Macy's Inc. Chief
Executive Terry Lundgren came up with an ambitious plan to display a
massive new line of home goods produced exclusively by Martha
Stewart: creating 3,000-square foot mock "homes" in key stores. Home
builder KB Home planned to build the huge showcases inside Macy's
stores in such cities as New York, Chicago and San Francisco.
But Macy's now has canceled the
mock-home plan, citing a sharp decline in the housing market.
In interviews Friday, Macy's
officials said the company won't scale back the launch of Martha
Stewart merchandise. Some items from the new collection -- a line of
roughly 1,500 home accessories such as stainless-steel cookware,
china and glassware, collapsible colanders and a wide array of
towels, linens and bedding -- will begin appearing in Macy's stores
next month, followed by the full collection in mid-September. That
launch will be accompanied by a massive nationwide media and
marketing campaign.
But Macy's furniture and home-goods
sales have been sliding in recent months. "It's no secret that our
home store has been the softest part of our business over the past
few years," Mr. Lundgren said at Macy's annual meeting May 18. Just
last week, the retailer formerly known as Federated Department
Stores Inc. posted a larger-than-expected drop in May same-store
sales. Sales of big-ticket items such as furniture are taking the
biggest hit, a Macy's spokesman said Friday. He noted that a number
of retailers, including J.C. Penney Co., Wal-Mart Stores Inc. and
Sears Holdings Corp., have recently said sales of home-related goods
were weak.
Macy's retreat highlights the
difficulties facing Mr. Lundgren as he continues to integrate the
former May Department Store Co. locations that had long operated
under names such as Hecht's, Foley's, Filene's and Marshall Field's
at a time of growing competition for middle-income shoppers. Rivals
such as Penney and Kohl's Corp. have gained market share by adding
brands and designer lines to their clothing and home departments.
Other elements of Mr. Lundgren's plan
to get shoppers excited about the national chain, which now numbers
about 825 stores, haven't panned out either. Late last month Macy's
replaced its marketing chief just 15 months after hiring her and
acknowledged that its shift away from promotional marketing to
brand-image advertising, such as a flashy TV ad campaign intended to
create a glamorous new image for Macy's, failed to boost sales in
some markets, especially where local shoppers were more accustomed
to being offered coupons and discounts. "We probably moved too far
too fast," says Macy's spokesman Jim Sluzewski.
Macy's is now reemphasizing coupons
and savings to draw customers to the 400 stores it acquired from
May. Last week, Mr. Lundgren said in a prepared statement that he
expects sales trends to improve this month and next, due to the
increased promotional activity. Mr. Sluzewski says it will involve
more "public" promotions such as coupons published in newspapers.
Coupons and discounts tend to be especially critical to sales of
home goods.
Mr. Lundgren and Macy's still view
the Martha Stewart line as key to their plan to turn Macy's into the
only major national retailer of upscale home goods. At the
shareholder meeting last month, he said the line is expected to
"have a positive effect on sales in the fall." Sales of furniture
and home goods account for about 15% of Macy's annual sales, which
totaled nearly $27 billion last year.
"It's about market share," says
Timothy M. Adams, CEO of Macy's home division. "There's some
business being done and if we do [the Martha Stewart products]
right, we can still win, no matter how tough the business is."
Macy's Merchandising Group CEO Janet Grove says Macy's "never
launched anything of this magnitude before" nationally in all
stores. The company typically tests a new brand in a small group of
50 to 100 stores before taking it chainwide.
The merchandise will include, among
other things, kitchen gadgets with unusual features -- such as a can
opener with built-in bottle opener and oversized spatulas for frying
pans -- and a mainly white bedding ensemble with lace trim in a
design based on Ms. Stewart's heirloom bedding. Other basics will
include towels in a variety of colors. There will also be seasonal
items such as ornaments and decorations that can be used to assemble
an entire Christmas tree. China and crystal intended for formal use
are scheduled to hit the stores in early 2008.
Deborah Weinswig, an analyst at
Citigroup with a "hold" rating on Macy's, says a range of samples
shown to analysts were "attractive and of high quality."
Martha Stewart Living Omnimedia Inc.
hopes the new line will capture about 10% of the $4 billion in sales
that Macy's generates from home goods and that it will help Macy's
build an even larger business, says Susan Lyne, president and CEO.
As for the mock home project, "I think that as we got closer to
launch, we realized you can't do something like that in more than a
few locations and we were better served initially in putting
resources in some other form of marketing that works in 820
locations," Ms. Lyne says. "It isn't a dead idea," she adds, noting
that the companies might attempt it in the future.
Kmart sells just under $1 billion in
Martha Stewart Everyday branded products and ready-to-assemble
furniture in an arrangement that is due to expire in 2010. The
Martha Stewart goods to be sold at Macy's generally have more
embellishments and higher prices than the mostly bargain-priced
basics sold at Kmart, a unit of Sears. The Macy's line is based on
designs and patterns in Ms. Stewart's homes and on items shown in
her magazines.
Macy's also carries Martha Stewart
furniture by Bernhardt. But it isn't part of the exclusive Martha
Stewart Collection.
KB Home spokeswoman Caroline Shaw
says the idea for KB Home to build a mock Martha Stewart Home inside
Macy's was sort of a "daredevil discussion" between former KB Chief
Executive Bruce Karatz and Macy's Mr. Lundgren. She says the
discussions were preliminary and the companies never hashed out
details, such as how much KB Home would be compensated for the
project or how much it would cost. "It was one of those fun ideas
that they talked about," she says, adding that Mr. Lundgren reached
out to Mr. Karatz, who had a knack for building model homes to
attract attention.
Early in his career, Mr. Karatz built
a model house on top of an Au Printemps department store in France.
In 1997, KB Home launched "The Simpsons House Giveaway" contest,
building a replica of the home from the "Simpsons" television show
in Las Vegas. In 2003 the company built a model home on the ABC
studio lot in midtown Manhattan of "LIVE with Regis and Kelly" for
an on-air giveaway.
The 'Trousseau' bedding ensemble
from the Martha Stewart Collection
The mock homes at Macy's were supposed not only to promote the
Martha Stewart merchandise but also help promote the Los Angeles
builder's co-branded Martha Stewart homes. Ms. Shaw says KB Home
decided to back off the idea last fall because the housing market
had slowed and KB wanted to focus on building homes in the field
rather than in Macy's stores. "Building a house inside a department
store takes an immense amount of logistics and resources that both
sides were not ready to allocate at that time," Ms. Shaw says.
The decision wasn't related to Mr.
Karatz's departure in November, after the company said an internal
investigation found he backdated stock-option grants, Ms. Shaw says.
The retailer and builder remain open to future marketing
initiatives, she says, adding that KB intends to showcase the Martha
Stewart Macy's products in its Martha Stewart communities. So far,
five of the 10 licensed subdivisions planned for this year have
opened, in communities including Fairburn, Ga.; Perris, Calif.; and
Katy, Texas. New communities are slated to open this year in
Raleigh, N.C.; Orlando, Fla.; and Denver. Overall the program is
likely to result in 2,300 homes, ranging in price from more than
$200,000 to more than $500,000.
--Michael Corkery contributed to this
article.

There's something about
Eddie
By David
Roeder – Chicago Sun-Times
June 10, 2007
It all comes down to the Cult of Eddie. That's
the only way to explain the performance of Sears Holdings (SHLD),
a stock that, despite projected dips in quarterly earnings,
despite fall-offs in same-store sales for Kmart and Sears
stores, despite a pronounced lack of reinvestment in its stores,
has gone aloft on gossamer wings.
For the year, SHLD shares have risen 5.6
percent to Friday's close of $177.40. Since March 2005, when
SHLD was created by the union of Sears and Kmart, the shares are
up around 33 percent.
The performance is a sign of investor faith in
Edward Lampert, the hedge-fund whiz who serves as Sears'
chairman, because his investment vehicle owns 42 percent of the
company. Lampert, a follower of renowned investor Warren Buffett,
has exhibited his own gift for making money over the last 20
years. At the top of an industry that fancies itself as a
capitalistic meritocracy, Lampert is believed to have collected
annual earnings of more than $1 billion from the outsized
returns in the accounts he manages.
So investors have every reason to follow his
moves. Some became enchanted with Sears when Lampert completed
his takeover in 2005, figuring he had a grand plan for a
turnaround. Among Lampert's moves lately is an aggressive
buyback of SHLD shares. Despite the stock's gains under Lampert,
it still trades at a lower price-earnings ratio than its peers.
The general thought is, "Eddie sees value so we should, too."
Morningstar analyst Kimberly Picciola is in
that camp, although she can enumerate all the danger signs.
"They continue to lose market share. There is little investment
going back in the business," she said.
But she's got Morningstar's most bullish tag,
a 5-star rating, on SHLD. It's because she sees Lampert as a
genius at managing capital, really his overriding job as
chairman. She thinks he will engineer something--an acquisition,
a private buyout, maybe selling of real estate--that will send
the shares higher.
Lampert, however, has yet to prove his stuff
in operations. Many experts say the consolidation of Sears and
Kmart has been unconscionably slow. He's propped up profits by
cutting expenses, but the merchandising decisions have gone over
poorly and the company has acknowledged that it has to retool
Sears Grand, its off-mall concept.

September
15, 1933 - June 9, 2007
Sally, a beautiful and gracious wife,
mother and lady passed away unexpectedly, due to health reasons, in
Bellevue at the age of 73. A lifelong resident of Bellevue and
Tacoma, she exemplified true class and elegance. Born in Tacoma,
Washington to Frederick and Marion Hill and leaves behind her loving
and devoted husband of 53 years, Gordon H. Muschett and loving
daughter Laura A. Allison.
She graduated from Lincoln High
School in Tacoma, the youngest remaining of three girls known as the
"Hill Sisters". The sisters were actively competitive in bowling
leagues, then became instrumental in the development of the Maude
Piper Orthopedic Guild for Mary Bridge Children's Hospital. She met
the love of her life, Gordon, at a dance in Tacoma in the Fall of
1953. Their first date and kiss was New Year's Eve at the Officer's
Club at Fort Lewis. They were quickly engaged on Valentine's Day
1954 and married April 24, 1954. Their union produced three
children, of which two have preceded her in death as infants: Debra
- born 1956 and Gregg - born in 1962. She was known as "Grandma" to
her namesake niece, Sally Englund's, two sons: Sean and Austin. She
was also known as "Aunt Sal" to her other nieces and nephews: Jim,
Michael, Larry, Janet, Donna, Jack and Richard.
Sally was always dressed to the
"nines" and gave her warm caring smile to all. One of her greatest
achievements in life was being the best mother she could possibly be
to her daughter. She appreciated all the beautiful and simple things
in life: flowers, birds and trees, gardening, going for drives,
holding hands with Gordon, BBQ dinners with friends and family, good
wine, champagne, world travel, Broadway plays, symphonies, cruising
on their boat, fine jewelry, beautiful cats, and let's not forget...
an avid fan of the Seattle Mariners. Each gift or card given to her
are all saved as treasures. She was a member of the Yarrow Bay Yacht
Club, Duwamish Yacht Club, Tacoma Orthopedic Association, Newport
Hills Community Club.
A viewing will be held on Tuesday,
June 12th, from 3:00 pm until 7:00 pm at Sunset Hills Funeral Home,
1215 145th Pl SE, Bellevue, WA 98007, 425-746 -1400. The memorial
service and celebration of her life will be held on Wednesday, June
13th at 1:30 at the same location.
Our special thanks to all that cared
for her at Overlake Hospital.
So that others may be helped, in lieu
of flowers, we respectfully request that contributions be made in
honor of Sally to: Overlake Hospital, South Tower Muschett Memorial
Fund, 1135 - 116th Ave NE, Bellevue, WA 98004
Her wonderful, bright smile that
always lit up every room in our lives will continue to live in our
hearts forever!


Wal-Mart to offer
prepaid payment cards
By Kathy Chu and
Jayne O'Donnell, - USA
Today
June 7, 2006
Wal-Mart plans to launch a prepaid
payment card to appeal to its large segment of customers who don't
have bank accounts.
Wal-Mart (WMT) wouldn't confirm
details about the card. But a website for the Wal-Mart MoneyCard,
www.walmartmoneycard.com, says it will be a Visa-branded card,
issued by GE Money (GE), that can be used almost anywhere that Visa
debit cards are accepted, including at ATMs. Three people with
direct knowledge of the plans confirmed that the card will be
offered.
About 28 million people
- 9% of the
U.S. population - do not have bank accounts, according to the
Federal Deposit Insurance Corp. A survey by the Federal Reserve
shows that these "unbanked" consumers prefer not to deal with banks
or feel they don't write enough checks or have sufficient cash to
open an account.
For these people, prepaid payment
cards that can be used to pay bills or make purchases are becoming
increasingly popular. Consumers can add money to the cards at
participating stores, but the cards are not linked to a checking or
savings account.
A few retailers, including Safeway (SWY)
and Walgreens (WAG), already offer prepaid Visa cards that can be
used anywhere, but Wal-Mart, as the largest retailer in the USA,
would be able to reach a far greater number of consumers.
Prepaid cards have been around for
years. But the most common type, gift cards, often can't be reloaded
and sometimes can be used only at a specific retailer.
Purchases with a branded prepaid
card, such as with a Visa logo, are expected to increase from $14
billion in 2005 to $38 billion this year, says financial consulting
firm Aite Group.
"There's a considerable opportunity
here," says David Robertson, publisher of Nilson Report, a payment
newsletter. "The unbanked have historically had to buy money orders
and cashier's checks to pay their bills."
Bart Narter, senior analyst at
financial industry consultant Celent, says he expects any fees on
Wal-Mart's card to be less than for similar products on the market.
Wal-Mart has said it planned to
venture more into financial services after it withdrew its
application to operate a bank earlier this year. Wal-Mart already
offers check cashing and bill paying, making the prepaid cards a
natural extension of services.
"Wal-Mart has long stood for low
prices and value, and this plan is another page out of that book,"
says John Champion, a retail strategist at global consulting firm
Kurt Salmon Associates. "The only surprise is that it didn't occur
sooner."
Wal-Mart spokesman Alfredo Padilla
said the company won't comment on the card for a few weeks.
GE Money spokesman Michael Ettlemyer
said Wal-Mart and GE will announce a partnership in the next few
weeks.
The Financial Times first reported on
Wal-Mart's plans for the cards on Wednesday.
Prepaid payment cards surging
Purchases made with branded prepaid
cards have nearly doubled in the past year and are expected to top
$100 billion by 2010.
| 2005 |
2006 |
2007 |
2008 |
2009 |
2010 |
| $14 |
$25 |
$38 |
$54 |
$76 |
$103 |
Note: in billions; 2007-2010 are
estimates; figures do not include prepaid gift cards that can only
be used at specific retailers. Source: Aite Group


Ackman may target Sears
By Sandra Guy - Chicago
Sun-Times
June 6, 2007
Activist investor Bill Ackman, notorious for making
executives' lives miserable with demands for change, may go after
fellow hedge-fund leader Edward S. Lampert and his Sears Holdings
Corp., an analyst speculated Tuesday.
Sears Holdings Corp. owns Sears and Kmart stores.
Ackman won a fight with Lampert last August, when
Ackman led dissident shareholders at Sears Canada in a revolt
against Lampert's efforts to push through Sears' $899-million
takeover of its Canadian unit. Ackman argued that Sears Canada was
worth at least twice what Lampert offered.
Carol Levenson, an analyst with independent research
firm Gimme Credit, wrote in a note to investors Tuesday that Sears
could be a "dark horse" target, possibly
so Ackman could lobby for a Sears Canada spinoff to boost
shareholder value.
Last week, analyst Sean Egan, managing director at
Egan-Jones Ratings Co., raised the speculation that Lampert might
buy the 58 percent of Sears Holdings Corp. he doesn't already own
and take it private, given its poor performance.
A spokesman for the Hoffman Estates-based retailer
said the company's policy is to decline comment on speculation.
Ackman reportedly is raising $2 billion through his
hedge fund, Pershing Square, to fight for greater shareholder value
at an "iconic" American company with a large market capitalization
and with undervalued and underperforming divisions.
Speculation on Tuesday centered on Anheuser-Busch,
brewer of Budweiser beer, as Ackman's target. Anheuser-Busch's stock
jumped to a 52-week high of $55.19 before
ending the day up nearly 1 percent, at $53.66.
Yet Ackman's most successful moves have been at
retailers and restaurants, Levenson noted.
"And given this, we would nominate Sears as a
dark-horse candidate," Levenson wrote.
Ackman has pushed executives of companies in which
his hedge fund invests to enhance shareholder value, including
prompting McDonald's to shed some of its corporate-owned stores, and
pressuring Wendy's to spin off its Tim Hortons chain.


Wal-Mart Pushes
Financial-Services Menu
By Kris Hudson - Wall
Street Journal
June 6, 2007
Acknowledging that it won't gain a
bank charter anytime soon, Wal-Mart Stores Inc. is pushing ahead
with plans to carve out store space for its existing financial
services, such as check cashing and money transfers.
The world's largest retailer by sales
now operates MoneyCenters in 170 of its 4,000 U.S. stores, and it
plans to increase the number. The shift takes those services from
behind customer-service desks and offers them from a separate
MoneyCenter counter.
"When we started this process, you
went to the customer-service desk and waited behind someone who
wanted to do an exchange and a refund before you could get your
money order," Wal-Mart Vice Chairman John Menzer told analysts after
Wal-Mart's annual shareholder meeting Friday. "So we now have
started to put out our own Wal-Mart MoneyCenters. ... We'll also
have more [financial-services] products to come."
The focus on check cashing, bill
payment and other nonbanking services is key for the Bentonville,
Ark., retailer as it attempts to find ways to bolster its sales
expansion amid a pullback in its construction of new U.S.
stores. State-and-federal regulators have stymied Wal-Mart's
attempts to get into banking. In March, Wal-Mart dropped its pursuit
of a charter to operate an industrial-loan company, a form of bank,
due to intense opposition and a federal moratorium on reviewing such
applications.
Wal-Mart then pledged to increase its
sales by further pursuing nonbanking services. The retailer has yet
to unveil its new offerings. Wal-Mart Chief Executive Lee Scott has
encouraged company executives "to accelerate the development of
those things ... where we can add value in customers' lives through
Wal-Mart financial services."
Wal-Mart's approach seems far less
lucrative than banking. The more than 8,000 community bankers in the
U.S. generated income of $139 billion last year, according to the
Independent Community Bankers of America, an industry-advocacy
group. In comparison, Wal-Mart reported $348.7 million last year in
"other income," a category that includes its financial services.
Wal-Mart says its financial-services sales are increasing 30%
annually. Yet one of the services that Wal-Mart has quietly unveiled
this year -- a low-cost investing service from ShareBuilder Corp. --
will produce little or no revenue for Wal-Mart due to restrictions
on revenue sharing with nonbrokerage entities.
Camden Fine, president of the
community-bankers group, said it is unlikely Wal-Mart can generate
the type of revenue increase it needs without adding some type of
regulated service, such as banking or mortgage lending, for which it
would need state or federal approval. "I think they could do a lot
... to bring more publicity to what they're already doing," said Mr.
Fine, whose group actively opposed Wal-Mart's bid to land an
industrial-bank charter. "I think they're going to want to be more
robust in terms of commercial financial services."
Wal-Mart caters heavily to customers
with little or no access to banking services, often described as the
"unbanked" or "underbanked." Jane Thompson, Wal-Mart's president of
financial services, has said roughly 20% of the U.S.
population fits that description, and that segment is well
represented within Wal-Mart's customer base. According to ACNielsen,
42% of Wal-Mart shoppers have household incomes of less than
$40,000.
That makes Wal-Mart a destination for
check cashing, bill payment and money transfers. Last year, it
handled an average of 1.5 million to two million such transactions
each week. Among the buyers are immigrants sending money to their
families abroad.
Wal-Mart is among many U.S. companies
serving the low-income and immigrant populations as big portions of
their customer bases. Others have ignited controversy, as was the
case with Bank of America Corp. this year for offering a credit card
in Southern California for which applicants weren't required to
provide a Social Security or federal tax-identification number.
Bank of America says the card isn't specifically targeted at
undocumented workers, and that most of the cardholders have one of
the two identifying government numbers.


Can
Lee Scott Overcome Retailer's Growing Pressures?
By Alan Murray - Wall
Street Journal
June 6, 2007
At Wal-mart's annual meeting last
week, Chief Executive Lee Scott confessed to the intimate group of
15,000 assembled in the University of Arkansas' Bud Walton Arena
that friends have asked him: "Lee, it seems like sometimes your job
must be a drag. How do you get through all that?"
Good question. It's also worth
asking: How much longer will he do it?
Wal-Mart's stock has risen about $3 a
share since Friday's festival, which featured speeches by top
executives interspersed with jokes from comedian Sinbad and a
performance by "American Idol" winner Jordin Sparks.
Yet the stock's rally itself is a
sign of Mr. Scott's troubles. It happened because his critics forced
him to raise the white flag of surrender and scale back plans for
new-store construction in the U.S. by more than 25%.
Instead of spending that money on new stores, the company now
plans to return $15 billion to shareholders through buybacks.
Other retailers have cut growth
plans, and other companies are turning to share buybacks. But for
the world's largest retailer, the latest retreat is an uncomfortable
acknowledgment that shareholders have better uses for that money
than Mr. Scott does. "This hasn't been an easy year," Rob Walton,
Wal-Mart's chairman and son of company founder Sam Walton, told the
crowd.
The company made a big misstep by
trying to sell upscale products to its no-frills customers.
Meanwhile, Democratic politicians continue to use it as whipping boy
for alleged corporate callousness. Sen. Barack Obama said recently
that he wouldn't shop at a Wal-Mart store, while fellow presidential
candidate Sen. Hillary Clinton -- once a director of the company --
called its success a "mixed blessing."
Then there is Julie Roehm, the
advertising executive who won't go away.
Wal-Mart says it fired Ms. Roehm because she had an affair with a
subordinate, Sean Womack, and took gifts from an advertising firm,
DraftFCB, that was angling for Wal-Mart's business.
Ms. Roehm is now defending her honor
by trying to trash Mr. Scott's. Her latest court filing accuses the
Wal-Mart CEO of buying "yachts" and "a large pink diamond" at
"preferential prices," and accepting private-plane rides from
entrepreneur Irwin Jacobs, whose companies
do business with Wal-Mart. She also
charged that Mr. Scott's son, Eric, created "the appearance of a
conflict" by going to work for Mr. Jacobs.
The courts will have to sort out the
truth in all of this. But a close reading of the documents shows Ms.
Roehm is far more spirited in attacking Mr. Scott's supposed
misdeeds than in defending her own. She denies the affair with Mr.
Womack, but has little to say about the email provided by Mr.
Womack's wife in which he writes to Ms. Roehm: "I think about us
together all of the time. Little moments like watching your face
when you kiss me."
Likewise, Ms. Roehm denies that she
and Mr. Womack were angling for new jobs with DraftFCB. Yet she has
scant explanation for an email in which Mr.
Womack told Tony Weisman of DraftFCB that he and Ms. Roehm
were "both interested in having a [equity] stake in our next gig"
and that "in the two of us you have a team that can help lead your
organization in a powerful way." The email, Ms. Roehm says, is "out
of context."
Ms. Roehm deserves credit for
chutzpah. But she may have met her match in Irwin Jacobs. On Friday,
Mr. Jacobs filed a defamation suit against her, saying the
accusations involving him are simply untrue. In an interview
yesterday, Mr. Jacobs told me that Ms. Roehm and her lawyers "will
wish to God they never heard my name, because I will not go
away....I will hang onto this thing until I get 100% satisfaction."
Mr. Jacobs says the "yachts" cited in
Ms. Roehm's filing are a couple of fishing boats made by a company
controlled by Mr. Scott and purchased at full price. He says he
doesn't own any private airplanes. And while Eric Scott used to work
for him, the younger Mr. Scott never did any business involving
Wal-Mart. As for the diamond, Mr. Jacobs says he knew nothing about
it until he read about it in the newspaper.
"Lee never lets me pick up a check
for anything," says Mr. Jacobs. "It's almost comical."
Still, the combination of sluggish
stock performance and persistent attacks must be taking their toll
on Mr. Scott. And they are clearly taking their toll on the company
he runs.
At Friday's meeting, Rob Walton,
whose family owns 40% of the company's stock, gave the CEO what
seemed to be a ringing endorsement. "The board and the Walton family
have absolute confidence in your leadership, Lee. We appreciate you
and we thank you."
But when such public displays of
support become necessary, you have to wonder how long they will
last.


Morgan
Stanley to spin off Discover in June
Investment bank to sell
capital-intensive credit card business,
to trade under new symbol
July 2
Reuters.com
June 1, 2007
NEW YORK (Reuters) -- Morgan Stanley
plans to complete its spin-off of Discover Financial Services on
June 30, according to a regulatory filing Friday, letting the U.S.
investment bank cut its credit card ties for good.
Morgan Stanley (up $1.03 to $86.07),
which intends to focus on securities trading, investment banking and
money management, also said the Internal Revenue Service ruled the
distribution of Discover shares would not be subject to federal
income taxes.
The investment bank expects a limited
"when issued" trading market for Discover common stock to begin on
or about the week of June 11. Regular trades, under the symbol "DFS,"
would start July 2 on the New York Stock Exchange.
Morgan Stanley shares rose $1.00, or
1 percent, to $86.02 in afternoon trade. A
spokeswoman for Morgan Stanley declined to comment beyond the
filing.
Since it was launched as a unit of
retailer Sears Roebuck & Co. in 1986, Discover has grown to become
one of the largest credit card companies in the world with $46.3
billion in outstanding loans as of Feb. 28.
Yet investors pushed Morgan Stanley
in recent years to shed the business, arguing that Discover slowed
the overall growth of the securities company, while focused Wall
Street firms like Goldman Sachs Group (down $0.36 to $230.46,
Charts, Fortune 500) generated record results.
Last December Morgan Stanley
announced it would issue 100 percent of Discover to shareholders in
a tax-free spin-off in its fiscal third quarter.
The bank will issue one Discover share for every two Morgan
Stanley shares held to shareholders of record on June 18.
Analysts say Morgan Stanley's return
on equity will rise without Discover, a capital-intensive business.
Up until the past year or so,
Discover struggled to build up loan balances, offering a card many
view as downscale. Indeed, Discover touts more than 50 million card
holders, but only 18.4 million active accounts.
It also runs a mostly-U.S. payment
network with 4 million merchants, trailing much larger systems
operated by Visa, Mastercard (up $1.35 to $150.90, Charts) and
American Express (down $0.08 to $64.90, Charts, Fortune
500) that are accessible around the world.
Riverwoods, Illinois-based Discover
earned $1.89 a share last year and 42 cents a share in the first
quarter. It reported $5.43 billion in stockholder equity at the end
of February, according to the filing.
The spin-off is intended to boost the
market value of both companies by letting Morgan Stanley focus on
the securities business and by giving Discover independence and a
currency it can use to expand its card and payment network
businesses.
"Discover will be able to build on
its strong brand and significant scale to execute its growth
strategy," Morgan Stanley Chief Executive John Mack said in a
statement Friday. Morgan Stanley executives and analysts expect
shares of Discover, as a pure-play card and payments company, to
fetch a higher multiple to earnings than Morgan Stanley, which
trades at about 10.4 times estimated 2007 earnings.
In April, Credit Suisse analysts
estimated Discover shares could trade at $10 to $14, based on a
multiple of 12 to 16.


Wal-Mart Scales Back Expansion,
Approves $15 Billion Stock Buyback
By Gary McWilliams -
Dow Jones Newswires
June 1, 2007
FAYETTEVILLE, Ark. -- Wal-Mart Stores
Inc., responding to criticism its U.S.
business is maturing, said it would cut by more than a third its
planned additions of new U.S. supercenter stores, delay some
openings and sharply limit future U.S. store expansion.
The world's largest retailer had been
under pressure on Wall Street to slow its U.S. store expansion and
use the savings to prop up its flagging stock price. The move will
cut capital expenditures this year by $1.5 billion, to
$15.5 billion, leaving the total about flat with last year.
Thomas Schoewe, Wal-Mart's chief
financial officer, told investors at its annual meeting here that
the company would repurchase up to $15 billion in shares through an
undefined period. It will fund the buybacks with new borrowings with
savings from the fewer store openings.
Investors had been urging the company
to slash spending on new stores and use the savings to boost
per-share earnings by buying back shares. Wal-Mart said its square
footage growth rate will be approximately 6% for this year and next.
It estimated U.S. square footage growth of about 4% to 5% during the
next two years. Wall Street had been pushing for the company to
halve its about 8% growth in square footage.
News of the capital-spending cutback
and share repurchase cheered investors, sending shares up nearly
4.4%, or $2.12, $49.72 in afternoon trading on the New York Stock
Exchange.
Wal-Mart this year will now open or
relocate 190 to 200 U.S. stores, down from the planned 265 to 270
new store openings. Last fall, the company had said it would trim
new store construction this year but then announced plans to add
about 265 to 270 stores this year, a slight reduction from the prior
year.
The Bentonville, Ark., retailer said
it will open about 170 new U.S. stores annually through 2010. "While
we feel comfortable with these estimates, we will continue to review
and evaluate our expansion strategy on an annual basis," John Menzer,
the company's chief administrative officer said in a statement.
In addition to curbing new store
expansion, Wal-Mart said it will delay some of the planned new
stores. About 80 of the about 200,000-square-foot supercenters that
it originally expected to open next January won't be opened until
later in calendar 2008. It has about 4,000 stores in the U.S.
today. It said store expansion for its Sam's Club wholesale
unit and its international operations would be unaffected by the
U.S. cutbacks.
H. Lee Scott Jr., Wal-Mart's chief
executive officer, praised the company's performance but added,
"Make no mistake about it: The macro economic environment is
difficult for our customers."
U.S. same-store sales, a measure of
the efficiency of existing stores, have been weak for much of the
last year. Its same-store sales in April tumbled 3.5%, a
larger-than-expected figure.
Separately, Wal-Mart Chairman Robson
Walton, whose family controls about 40% of the stock of the world's
largest retailer, strongly endorsed the company's chief executive at
its annual meeting here.
His remarks, amid the pomp of its
annual meeting extravaganza, came a week after a fired former
executive accused Mr. Scott and other executives of violating the
company's ethics code governing relationships with suppliers.
The company has denied the allegations.
"Few people are as passionate about
our mission and our people as the man who stands at the center of
that mission, Lee Scott," said Mr. Walton, a son of Wal-Mart founder
Sam Walton. "I know it's not always easy. You should know our board
and the Walton family have absolute confidence in you, Lee.
We appreciate you and we thank you."


Supply
and Command: Interview
with Gus Pagonis
By Mitch Mac Donald
- The DC Velocity Q&A
June 1, 2007
He's moved ammo for the army, and
he's moved dishwashers for Sears. But Gus Pagonis says that no
matter what's in the trucks or on the ships, the same principles of
logistics management apply.
An old adage has it that generals
always do a great job of fighting the last war. But in the case of
one general - three-star lieutenant
general Gus Pagonis - that shot couldn't
be farther from the mark. When masterminding the military supply
chain in the first Gulf War, Pagonis didn't hesitate to use all that
modern technology had to offer, revolutionizing military logistics
in the process. Under his command, for example, the Army began using
GPS technology to track the movement of the food, water, gas and
ammo needed to feed and clothe battalions of GIs and keep them
equipped for battle - a management feat
that General Norman Schwarzkopf lauded as a gigantic accomplishment.
In the months following the Gulf War,
Pagonis wrote a book about his experiences. That book, Moving
Mountains: Lessons in Leadership and Logistics from the Gulf War,
caught the eye of Arthur Martinez, then chairman and CEO of Sears,
who hired Pagonis to run the giant retailer's supply chain. Pagonis
soon found himself applying the same management techniques he used
for moving nearly 500,000 soldiers and seven million tons of
supplies halfway around the world to the home delivery of
appliances. Although Pagonis retired from the retailer last year,
his legacy remains at Sears, where staffers still hold his trademark
"standup" meetings (Pagonis famously banned chairs from staff
meetings to discourage non-essential discussions) and submit their
ideas in summaries that fit on a 3 by 5 index card.
Given Pagonis's military and business
accomplishments, it's hardly a surprise that he remains much in
demand today - as a consultant, as a
speaker at meetings and conferences, and as an advisor and board
member for some leading logistics companies. Pagonis currently
serves as chairman of the board at RailAmerica Inc., the world's
largest short line railroad. He is the vice chairman of the board
for Genco - a logistics service company
that specializes in reverse logistics. He also chairs the volunteer
Department of Defense Business Board, established by Secretary of
Defense Donald Rumsfeld to encourage the sharing of ideas among
private sector companies and the military.
Pagonis spoke recently with DC
VELOCITY Editorial Director Mitch Mac Donald, sharing his thoughts
on the similarities between military and private-sector logistics,
the importance of salesmanship to logistics success, and how he
would shake things up if he came to work at DC VELOCITY.
Q: During your career, you've
masterminded the supply chain for both the
military and in private industry. As you look back, what strikes you
most about your career?
A: I'd say it's the way my work
experiences have mirrored the changes in the
profession overall - including
some big shifts in the terminology we use. When I started out
at Penn State as an undergraduate, the
discipline was called physical distribution and was
pretty much limited to transportation and warehousing. When I joined
the military back
in 1964, the term logistics was coming into wider use, though not
really in the private sector at that
point. As I migrated from the military world to the
private sector, I saw the wider use of the term logistics and
an expansion of what
that meant in terms of overall management of the process, well
beyond just transportation and
warehousing. Then the term supply chain management came
along, which in essence, is just a deeper, more integrated
approach to improving logistics operations
and processes.
But I want to emphasize that this
isn't a case where we've just kept doing
the same things and found new, splashy
names for what we do. The whole approach
to logistics and supply chain management has forced us to take a
closer look at what we do and how we get
things done.
We've learned that it's better to be
fully integrated across a company, and
we've seen a lot of companies establish a track record of using
logistics and supply chain excellence as a
driver of business success.
Q: Why do logistics and supply chain
management have such a deep impact on a
business's fortunes?
A: It's the connection with the
customer. There are few, if any, other parts
of a company's operations
that have more steady or direct contact with the
customer. In fact, my career in logistics didn't grow out of
an interest in the discipline. It really
evolved from my interest in the customer. I joined the
military and I went into the infantry because that's where
the "customer" was. I feel that for
logisticians to be successful, they really need to understand
their customer, whether it is in the military or in the main sector.
Q: Do you think a typical logistics
professional understands the customer?
A: That a tough one to answer. Some
do. Some don't. Overall, though, I think
more and more at least understand the relationship between logistics
and customer service. You have to remember
that although some of today's logistics leaders grew up in
the
profession and have a strong tactical knowledge of logistics, an
awful lot of today's high-level logistics
executives didn't start out in that field. They
were simply talented executives who migrated to leadership
positions in this discipline when a
logistics job opened up, as a way to advance their
careers.
I think the executives who have
backgrounds in areas other than logistics
might
bring a bit more of a customer-service focus to their jobs, while
those executives who are career logistics
pros bring a deeper knowledge of the
actual operations of logistics. Together, it can lead to good
things. If you can bring together that mix
of skills and backgrounds, you can achieve both logistics
and customer service excellence.
That's where you start seeing some of
the basic principles of successful supply
chain management. When you bring together folks
with different perspectives and areas of focus-like
sales, marketing and customer service
- and place them all on a team that has wide-ranging and
comprehensive responsibility to serve the customer, you have
a chance for a
real breakthrough in performance.
You have to keep in mind that this
whole supply chain thing is unique. There
are
probably only a couple of people in the entire world who can
truthfully be said to manage a supply
chain from end to end. Most of them are facilitators or
coordinators. They coordinate the various functions because
they don't own all of the process.
We see people with the title "VP of
Supply Chain," but really, there are only
a few guys in the whole world who own the supply chain. After all,
the supply chain includes every step in
the process: bringing up the raw materials,
processing them, transporting them, moving them to a plant,
manufacturing and converting those raw
materials into a product, delivering that product to a
distribution center, delivering it to a retail
store for sale to a consumer, and then recycling it after the
customer is done.
Q: From what you've just described,
there's actually very little that happens
within a company that doesn't touch the supply chain.
A: Yes. That's why I maintain that
most of us, including myself at Sears, are
what I think of as "supply chain coordinators." In other words, at
Sears, I commanded certain functions of
the supply chain, no question about it. I
coordinated or facilitated the transportation, the warehousing, and
a lot of the other processes, right?
Here's the rub, though. I wasn't truly in charge of
Sears' entire supply chain because a truly integrated supply
chain extends
far beyond the borders of any single company. It's a sprawling
network that stretches from that company's
vendors and partners all the way to that
company's customers. Some executives in the private sector find this
all terribly frustrating. Everyone wants
ownership and control of the complete process.
It's simply not possible to have that and have a top-flight
supply chain process. It's interesting, in
the military, we use a lot more dotted lines to
describe areas of responsibility and accountability and
process. I found in the civilian
sector people have a much harder time with that.
Q: Everybody wants one boss, and they
want it to be very clear whom they work
for.
A: Don't get me wrong. I'm a great
believer in that. There should be a single
point of contact. There should be one person in charge, but you
absolutely can and will have dotted lines.
As a supply chain coordinator, you do not own
the buying of the merchandise, but
you'd better have a system in place for
coordinating with the people who do because details like the way the
merchandise is packaged or where the bar-code label is placed
on the boxes have a major effect on how
efficiently that box moves through the supply chain to the end
customer. Again, the critical component of that is knowing
the customer. As I said, I went into the
infantry, then I migrated to transportation and
eventually I became a logistician. In each instance, my job was to
serve the customer.
Q: That's the second time you've said
that. You said you selected the infantry
because that's where the customer was. Can you expand on that a
little bit?
A: Yes. In the military, the guy
carrying the rifle is the customer. He's
the one carrying out the core mission of the military: He has to
close in on and destroy the enemy. But he
can't do it alone. For every guy carrying a rifle,
there are about 12 people in the Army to support him.
Everything the other 12 folks do is all
about helping that soldier, the customer, fulfill his or her
mission. If it weren't for the guy carrying the rifle, no
other service
would be needed.
Q: There you are. And in the private
sector, if it weren't for the customer,
there wouldn't be any need for all the activities we call logistics
and supply chain management, right?
A: None at all.
Q: On the subject of comparisons
between your experiences in military
logistics
and your time in the private sector, have you come across any
situations in which
principles of military logistics simply didn't apply in the private
sector?
A: I've got to tell you, I can't
think of anything. Everything logistical in
the military has a direct application in the civilian sector.
The difference is the consequences aren't
so dire - it's not a matter of life and
death. For example, if you don't get the
ammunition to the troops in a timely manner -
or water or medical supplies, for
that matter - lives can be lost. That's
why I had a lot of fun at Sears because
without that kind of stress, there's hardly anything
you can't accomplish.
Q: It must have been a relief to be
able to practice your craft without the
pressure of knowing someone's life depended on your actions.
A: There is no question about it. You
still have to have urgency. You still have
to be dynamic because you're competing against competitors and all
that, but it certainly helps you keep your
perspective.
Q: In your experience, what's the
single most important trait of a
successful supply chain manager?
A: Leadership. Supply chain
management is truly one discipline in the
business
world for which you must possess leadership abilities if you hope to
succeed. If you're leading a
marketing or finance operation at a very high level, for
example, you're working with and supported by college
graduates. They are themselves experts in
their fields. When you're working in the supply chain,
by contrast, in many instances the person executing your
great new idea drives a truck or a
forklift. It's much more important, even critical, to get through
a chain of command from the top to the bottom. That means
your rules have to be simple,
understandable and concise. They have to be translated into the
right language for the person executing the mission.
Q: You've gained a certain amount of
fame for importing some leadership
practices you used in the military to your management job in the
private sector. I'm talking about your
"stand-up" staff meetings, where you banned sitting
in order to keep the discussions moving, and your insistence
that staffers submit reports and proposals boiled down to fit
on index cards, not multi-page memos. What
reaction did you get when you brought these
principles to Sears? Did people embrace them or did they just roll
their eyes?
A: It takes some selling. For
example, if I were to come to work for your
publishing company and wanted to implement stand-ups, the
first thing I would do is gather everybody
in a room and give them a class. I would sell them on
the idea. I would list the benefits. I would demonstrate the
value of doing this. If you do it that way
and get a buy-in from everybody, people will embrace your
management style, no matter what it is.
When I joined Sears, I went on a
campaign of sorts, selling these concepts.
I spent the entire first month doing nothing but visiting all my
people at all my facilities. I presented
my leadership style. I explained my view on how we
could most effectively communicate. I laid
out my vision for, essentially, how we were going to function. I got
a total buy-in. By the beginning of my
second month on the job, my ideas were being
implemented everywhere. Many places in Sears now use
stand-ups and the index card reporting
format. I'm gone, but the practices remain.
Q: Did you get a lot of push back
from people?
A: Not
really. I don't try to force my management techniques on anyone. If
they're working directly for me, they have to either show me
a better way of doing it or use my
techniques. If other people within the organization who
don't [report] to me want to use them, that's fine with me,
but I don't force it on them. I have found
through the years that people like to communicate. They
like to keep it short and concise. They just need to have
some guidelines.
Q: Sure. It forces them to cut
through the fog of details and get to the
point, right?
A: Yes. Just think about it. Our
society has changed dramatically with the
use of information technology. We're inundated with
information every minute of every day. There are still many
of us who are getting 300 e-mails a week.
Nobody has time to read them all.
Q: So you're saying that in addition
to strong leadership traits, a successful
leader in this field also needs to possess a certain amount of
salesmanship?
A: Salesmanship and an understanding
of how to put together a team. I once went
to a rodeo whose events included a race among teams of six horses,
with each team pulling a covered wagon. I
happened to meet the guy driving one of
those teams after the event. He explained to me how the fastest
horse wasn't the lead horse because it
would kill the other five horses. The lead horse was a
steady horse, one who was pretty fast. The fastest horse was
placed second. He urged them on. The same
thing goes with human beings. You have to work as a team.
A team effort means the leader determines the capability of
all his subordinates and then he puts
together a team. In the military, teamwork is absolutely
essential to everything you do.
There's absolutely no room for anybody who is not a team player.
Q: If you were talking to young folks
who were thinking about entering the
logistics field, how would you advise them to proceed?
A: First of all, I'd suggest that
they check into the wonderful programs of
study in logistics and supply chain management offered by colleges
in the United States. In addition to
seeking out formal instruction, I would tell them
that they've got to have a strong understanding of the
capabilities technology can offer.
Information technology is the cement that holds everything together
in the supply chain. It takes you into a high-speed world. It
allows you to do the analytical work
needed to determine where your problem areas are. The next
thing I would tell these kids is if you have a chance to sign
up for electives, take an industrial
engineering course. It's a wonderful tool for analytically
laying out functions and that's what you do in the supply chain.
Q: How about advice for those already
in the profession - the people who face
new
challenges every day in the form of rapidly changing technology,
globalization and ever-more-demanding customers. Any thoughts
on things they should be doing to stay up
to date?
A: Yes. I personally think there are
wonderful conferences going on out there,
probably too many. Someone told me -
though I don't know how accurate this
figure is - that there are more than 5,000
supply chain/logistical conferences held
each year. You need to pick the right ones for you and go out there
and get yourself educated by listening to
other people. You're never too old to learn. I like
to seek out conferences that have very strong keynote
speakers. Keynote speakers are essential.
You go there. You listen to the keynote speaker. It gets you
revitalized. It gives you new ideas. It is a wonderful way to
really get yourself up to speed.


Private party for Sears?
By Sandra Guy - Chicago
Sun-Times
June 1, 2007
Could billionaire hedge-fund manager
Edward Lampert's next step be buying the 58 percent of Sears
Holdings Corp. he doesn't already own?
Or could he use the retailer's cash
hoard for big share buybacks?
Analyst Sean Egan, managing director
at Egan-Jones Ratings Co., raised the speculation Thursday after
Sears Holdings reported flat fiscal first-quarter profits, excluding
one-time gains, and continuing declines in same-store sales at Sears
and Kmart.
If the stock market fails to suitably
value Sears' shares, Lampert could take the company private,
according to Egan's analysis. Thursday's market performance began to
set the stage as investors punished the stock, sending it down
$3.23, or 1.8 percent, to close at $180.02 and wiping out $497
million in market value.
Analysts clearly want Lampert to make
a move to turn around the flailing retailer.
Sears would be an attractive buyout
target by either Lampert himself or a private equity firm. Egan
based his analysis on Sears' healthy cash flow and a share price of
about $180 -- attractively low compared with Sears'
earnings before interest, taxes, depreciation and
amortization, commonly called EBITDA, or earnings before the bad
stuff. EBITDA is a key measure of cash generated by a company, and
indicates a company's ability to pay its debts.
Sears' cash flow and ability to pay
debts are very good indeed, totaling about $4 billion this year,
according to Egan's calculations.
A buyer could put up 30 percent of
his own money for Sears -- valued at $29.9
billion -- and borrow money for the remaining 70 percent, paying
12.5 percent interest on the debt.
Using Sears' free cash flow, the
prospective buyer could pay interest on his debt, and still earn a
return of a stunning 92 percent on his equity investment, according
to the analysis.
But a Sears' takeover by a
private-equity firm would have to be hostile because Lampert appears
firmly in control for the long term, the analysis concluded.
Analyst Richard Hastings of Bernard
Sands wrote in a note to investors Thursday that Sears has reached a
crossroads because the retailer's income from net property assets is
plunging.
Sears Holdings' total income before
deductions of interest and taxes, called EBIT, grew 13.07 percent in
the quarter versus last fiscal year's "stunning"
47 percent increase, Hastings wrote.
Lampert must shutter weak stores and
spend to improve others, or risk a slowdown in his strategy of
building cash, Hastings said.
Sears CEO Aylwin Lewis conceded
Thursday that the retailer needs to do a better job appealing to
shoppers.
Sales at stores open at least a year
-- a telling sign of a retailer's health -- were down 3.4 percent at
Sears -- 1 percentage point worse than predicted -- and down 4.4
percent at Kmart. The combined drop was 3.9 percent year over year.
The only bright spot was Lands' End
apparel at Sears, where sales increased by an unspecified amount.
Same-store sales for Sears and Kmart
combined have declined each year since Lampert engineered Kmart's
$12.3 billion takeover of Sears on March 24, 2005.
The last same-store sales increase
occurred during Christmas 2006, when Kmart's year-over-year sales
inched up 0.9 percent. It was the first increase at Kmart in four
years.
For the first quarter of 2007,
one-time gains boosted Sears Holdings' profit 20 percent in what
would have otherwise been a flat quarter, the Hoffman Estates-based
retailer announced.
Total sales also dropped, down 2.5
percent, to $11.7 billion.
Sears blamed tough competition, bad
weather and pressures on its shoppers ranging from high gasoline
prices to a slowing housing market, for the poor results.
Lewis said, "As an organization, we
need to overcome these factors by better controlling costs and
developing innovative solutions that better meet our customers'
needs" and generate more profit.
For the quarter, which ended May 5,
net income rose to $216 million, or $1.40 per share, from $180
million, or $1.14 cents per share, a year earlier.
Without the one-time items, profit
would have equalled $1.10 per share versus $1.11 a year ago. The
one-time items included a lawsuit settlement, insurance payments for
hurricane damage and a gain from freezing the pension benefits and
eliminating post-retirement medical, dental and life-insurance
benefits for future Sears Canada retirees.
Analysts had expected a quarterly
profit of $1.22 a share on revenue of
$11.6 billion.
As has been Lampert's strategy, Sears
benefitted from cost-cutting and fewer markdowns.
Return swaps, a risky kind of trading
in exotic derivatives that Lampert controls, hurt Sears in the first
quarter by reducing pre-tax income by $13 million, or 8 cents a
share.
Lampert outlined a variety of
turnaround initiatives at the retailer's May 4 shareholders'
meeting, including taking another stab at celebrity fashions,
expanding its Lands' End shops inside Sears stores and introducing
an advertising campaign that harkens to the glory days of the Sears
catalog.
Sears also has started a test in
which its in-home repair crews pitch sales of new appliances when a
broken appliance looks beyond repair.


Sears reports
8th-straight sales decline
Net income up 20%,
but profit falls short of Wall St. forecasts
From Chicago Tribune news
services
June 1, 2007
Sears Holdings Corp. on Thursday said
first-quarter net income grew 20 percent thanks to one-time gains,
but excluding items the Hoffman Estates-based retailer's earnings
missed estimates and sales fell for the eighth-straight quarter.
Net income climbed to $216 million,
or $1.40 a share, from $180 million, or
$1.14 a share, a year earlier. One-time items lifted profit by $44
million, or 30 cents a share. With one-time items stripped out,
Sears said it earned $1.10 a share, well below Wall Street forecasts
of $1.21 a share.
Revenue declined 2.5 percent, to
$11.7 billion. Sales at Kmart and Sears stores open at least a year
fell 3.9 percent, the eighth drop in a row since Chairman Edward
Lampert merged the two retailers in March 2005. Such sales, called
same-store sales, are considered the best indicator of a retailer's
health.
Same-store sales fell 3.4 percent at
the Sears division, more than the retailer had forecast on May 3.
Kmart's same-store sales declined 4.4 percent on lower sales of home
goods, health and beauty products and most other categories.
The company is beginning new
advertising campaigns for Sears and Kmart to win back sales lost to
J.C. Penney Co. and Kohl's Corp., which have added designer clothes
to appeal to more trend-conscious consumers. Lampert said last month
that fixing retail operations was "a priority" for Sears.
"They have to take a page out of J.C.
Penney's playbook and revitalize the brands and improve sales," said
Arun Daniel at ING Investments LLC in New York. Sears is ceding
market share to rival department stores, he said.
Sears said shoppers trimmed purchases
of appliances and other home goods because of higher gasoline costs
and a slumping U.S. housing market.
Gasoline prices rose 39 percent during the quarter, and house prices
in the first quarter increased at the slowest pace in a decade,
according to government data.
"In part, our domestic operating
results reflect the impact of some of the same challenges being
faced by our customers, such as rising energy costs and a slower
housing market," said Sears Holdings Chief Executive Aylwin Lewis.
But some analysts weren't buying such
comments.
"In addition to the usual excuses of
weather, energy costs and the housing market, management also cited
'competition,' surely not a novel factor in retailing," Carol
Levenson of bond analysis firm Gimme Credit said in a report. "Much
as management would like investors to ignore such trivia as
same-store sales, we can't help but think they would be the first to
point to these figures if they weren't so consistently lousy."
Sears had $3.4 billion in cash and
cash equivalents as of May 5. Lampert has said he'll use surplus
cash for investments.
"The basic business is doing OK,"
said Scott Rothbort, president of Millburn, N.J.-based Lakeview
Asset Management, which counts Sears among its top holdings.
"The real reason people invest in
Sears is because of the strong balance sheet and the future
potential which Eddie Lampert brings," he said.
Shares of Sears lost $3.23, to
$180.02, on the Nasdaq stock market.


Preston Martin, vocal former Fed vice chairman and
S&L regulator, dies at 83
By E. Scott Reckard - Los Angeles Times
June 1, 2007
Preston Martin, an economist and
financial regulator who served as the outspoken vice chairman of the
Federal Reserve in the mid-1980s and later took part in private
efforts to revive troubled savings and loans, has died.
He was 83.
Martin, a Los Angeles native, died
peacefully Wednesday at his home in San Francisco after a brief
battle with cancer, daughter-in-law Margaret Lowrie Robertson said
Thursday.
As the top S&L regulator for
California and then the nation in the late 1960s and early 1970s,
Martin foresaw the looming problems that would later cripple the
thrifts, advocating adjustable-rate mortgages and a secondary market
for buying loans to diminish the risk of the business, said William
J. Popejoy, a banking executive ally.
Adjustable-rate mortgages didn't
become widely available until after the collapse of the S&L industry
in the 1980s; earlier, Martin had overseen the creation in 1970 of
the Federal Home Mortgage Corp., or Freddie Mac, which buys loans
and packages them into securities for sale to investors.
"Freddie Mac was his baby," said
Popejoy, who joined Freddie Mac shortly after its founding and whom
Martin promoted to be its president and chief executive less than
two years later.
The affable Martin was
"irrepressible" in arguing his positions, Popejoy
added: "Sometimes people would sort of get blown back by him,
because he was almost evangelical about the things he believed in."
As a teenager, Martin delivered
newspapers in the Hollywood Hills after his father died, then paid
his way through USC by grading papers and working the graveyard
shift at a Lockheed plant, said his wife, Genevieve Martin. After
Army service, he earned a doctorate in monetary economics at Indiana
University before returning to USC, where he taught finance and
economics to graduate students for 15 years.
But he was inclined to business as
well as academia, starting a mortgage company and a real-estate
development firm, and consulting for S&Ls.
Publicly berating the thrift industry for its stodginess in the
latter role, he caught the attention of then-California Gov. Ronald
Reagan, who appointed him commissioner of S&Ls for the state in
1967.
Two years later, President Nixon
named Martin chairman of the national S&L regulator, the Federal
Home Loan Bank Board, which under Martin liberalized the rules for
thrifts, allowing them to issue long-term certificates of deposit as
well as passbook accounts and to write consumer loans in addition to
mortgages.
He plunged back into private business
in 1972, founding PMI Mortgage Insurance, which he sold to Allstate
Insurance, then part of Sears, Roebuck & Co. He stayed on to manage
PMI and later became head of Sears' financial services group but
became frustrated with the corporate bureaucracy and eager to return
to public service, his wife said.
The opportunity came in 1982, when
Reagan, then president, named him Fed vice chairman. Violating
unwritten rules of deference at the central bank, Martin spoke
openly about his differences with then-Chairman Paul Volcker,
causing Fortune magazine to headline one story: "The Man Who Would
Be Volcker."
When reporters read Martin's comments
on the international debt crisis to Volcker, the Fed chairman shot
back, calling them "incomprehensible" as reported. Martin resigned
from the Fed in 1986 at the end of his four-year term as vice
chairman amid reports that he had sought the chairmanship himself;
instead, Alan Greenspan would be appointed.
In the attempt to breathe life into
failing thrifts and banks, Martin joined a partnership headed by
former U.S. Treasury Secretary William Simon, which took control of
failing institutions with the help of the federal government. The
group succeeded in turning around two Hawaii-based institutions but
was unsuccessful in saving several Southland S&Ls, notably Western
Federal Savings & Loan and Southern California Savings.
In recent years, Martin devoted time
to nonprofit work on inner-city housing and financial education
issues, wrote a book, "The Complete Idiot's Guide to the Federal
Reserve," and was a frequent commentator on economic issues for
television and radio networks.
"He was a bit of a ham, and he liked
being on TV," his wife said.
In addition to his wife and
daughter-in-law, Martin is survived by a son, Pier, of Las Vegas,
two granddaughters, Audrey and Emily; three stepdaughters; and five
step-grandchildren.


Sears 1Q
Net 20% Up On Items, Sales Fall 2.5%
Dow Jones Newswires
May 31, 2007
Sears Holdings Corp. (SHLD) said
fiscal first-quarter net income rose 20%, boosted by extraordinary
items including a legal-settlement gain and a gain from Sears
Canda's post-retirement benefit plans curtailment.
However, the Hoffman Estates, Ill.,
broadline retailer's sales fell 2.5%, reflecting the weak retail and
housing markets.
"In part, our domestic operating
results reflect the impact of some of the same challenges being
faced by our customers, such as rising energy costs and a slower
housing market," said Chief Executive and President Aylwin Lewis.
Lewis added that the company needs to better control costs and
develop programs that meet customers' needs.
Net income increased to $216 million,
or $1.40 a share, from $180 million, or $1.14 a share, a year
earlier.
Excluding items, earnings for the
quarter ended May 5 were $1.10 a share, down from $1.11 a share a
year ago.
On average, analysts polled by
Thomson Financial expected earnings of $1.22 a share. Earlier this
month, Sears said it expected first-quarter earnings of $1.30 to
$1.53 a share and net income between $200 million and $235 million.
Sears said revenue fell to $11.7
billion from $12 billion a year earlier.
Analysts were looking for revenue of $11.55 billion.
Same-store sales, or sales at stores
open at least a year, fell 3.9%. Sears domestic same-store sales
fell 3.4%, while Kmart's same-store sales fell 4.4%. Sears said
same-store sales were hurt by rising energy costs, a slower housing
market and poor weather conditions in the latter part of the fiscal
first quarter.
Earlier this month, Chairman Edward
Lampert said Sears is considering acquisition and investment
opportunities after laying low for two years following the
acquisition of Sears by Kmart.
Sears shares fell 2.3% to $178.95 in
recent premarket trading.


Clearance Sale at Sears
By Evelyn M. Rusli - Forbes.com
May 31, 2007
Billionaire Eddie Lampert managed to
squeeze out a bit more value out of Sears Holdings, even as sales at
its Kmart and flagship lines continued to stumble. First quarter
profits surged 20.0% on one-time charges, according to the company
on Thursday, but shares continued to fall as investors questioned
the retailer¹s health.
The giant broadline retailer said
earnings jumped to $216 million, or $1.40 a share, versus $180
million, or $1.14 a share, from a year ago.
But on a continuing operations basis,
which excludes one-time items, such as a legal settlement and
retirement benefits, the company netted only $1.10 a share‹ far
below analysts¹ expectation of $1.22 a share. At $1.10 a share, the
company also fell from the year ago period¹s result of $1.11 a
share. Revenue also fell 2.6% to $11.7
billion, from $12 billion.
Now, investors are wondering whether
Lampert, whose hedge fund ESL Investments owns a 40% stake, can keep
the Searscash machine chugging. Since Lampert came on board in
November 2004, by merging Kmart with Sears, the stock has
skyrocketed over 71%. But after drastically cutting operating costs
and improving margins, Lampert, America's 67th richest person, seems
to be running out of tricks.
In the first quarter, Sears managed
to improve operating results at Sears Canada and minimize expenses
in U.S. Sears stores. But these gains were largely offset by poor
sales at Kmart, where same store sales dropped 4.4%.
Same store sales data, which are sales at stores open at
least a year, is considered an important yardstick in gauging a
retailer¹s health. Same store sales also slipped 3.4% at the
company¹s namesake line, where home appliance sales were notably
poor.
The company deflected blame on
Thursday, by pointing the finger at macro-economic trends. "In part,
our domestic operating results reflect the impact of some of the
same challenges being faced by our customers, such as rising energy
costs and a slower housing market," said Sears chief executive
officer Aylwin Lewis.
"Although one quarter does not
justify hitting the panic button, the negative data points in retail
are starting to pile up," Adranne Shapira, a Goldman Sachs analyst,
said in a research note this month.
Analysts have long speculated that
Lampert primarily wants to use Sears to raise capital for outside
investments at the expense of the retailers. In the past, Lampert
has said he will consider investments beyond retail. To allay
shareholders' concerns, Lampert has adamantly reiterated his
commitment to developing the beleaguered brand this year.
"I want there to be no doubt about
one thing: It is certainly our intent to grow Sears Holdings, ''
Lampert said in a letter to shareholders in March.
"Some commentators have asserted that we want to shrink the
company, but that is simply not so.''
Under Lampert's stewardship, Sears
has amassed a sizable cash reserve of $4 billion. He has used some
to make hedge-fund-like investments in derivatives called total
return swaps. The company reported that in
fiscal 2006 it made
$74 million in pretax income on the transactions.
It remains to be seen exactly what
Lampert has in mind for Sears, but he has some wiggle room before
investor confidence snaps. Although "in Eddie we trust," remains the
mantra of the day, this buoyant optimism is increasingly tempered by
a growing suspicion that while Lampert knows how to raise profit
margins in the short term, he doesn't know how to sell Kmart and
Sears to the consumer.


Sears' Q1 Net
Income Climbs 20 Percent
By Ashley M. Heher -
Associated Press
May 31, 2007
Retailer Sears Holdings Corp. said
Thursday that its first-quarter earnings grew 20 percent on one-time
gains while U.S store sales dropped.
For the quarter ending May 5, net
income was $216 million, or $1.40 per share, compared with $180
million, or $1.14 cents per share, a year earlier.
Excluding one-time items, including a
legal settlement and retirement benefit, the company earned $1.10
per share compared with an adjusted figure of $1.11 per share during
the first-quarter in 2006.
Revenue fell to $11.7 billion, from
$12 billion during the year-ago period.
On average, analysts surveyed by
Thomson Financial forecast a quarterly profit $1.22 per share on
revenue of $11.6 billion. Analyst estimates typically exclude
one-time items.
The Hoffman Estates-based company
said its improved operating results at Sears Canada and lower
expenses at Sears stores in the U.S. were offset by declines at
Kmart.
Overall, the company said comparable
store sales, a retail industry metric of sales in stores open at
least one year, fell 3.9 percent. At Sears' U.S.
stores, same-store sales dropped 3.4 percent while Kmart sales fell
4.4 percent.
The discount chain saw its revenue
fall $239 million, or 5.6 percent, because of lower sales volumes
for home goods, health and beauty products and food.
"In part, our domestic operating
results reflect the impact of some of the same challenges being
faced by our customers, such as rising energy costs and a slower
housing market," Aylwin Lewis, Sears Holdings chief executive
officer and president, said in a statement.
Sears said it had $3.4 billion in
cash and equivalents at the end of the first quarter, up from the
$3.2 billion last year.


Sears Profit Rises 20% on Insurance, Settlement Gains
By Lauren Coleman-Lochner
and Heather Burke - Bloomberg
May 31, 2007
Sears Holdings Corp., the largest
U.S. department-store chain, said first-quarter profit rose 20
percent, helped by insurance payments and a legal settlement.
Net income climbed to $216 million,
or $1.40 a share, from $180 million, or $1.14, a year earlier. Sales
fell 2.5 percent to $11.7 billion, Sears said today in a statement.
A dividend from an investment in
Mexico, insurance money from stores damaged by 2005 hurricanes, a
legal settlement and other one-time items boosted profit by $44
million, or 30 cents a share. Sales at locations open at least a
year fell 3.9 percent on less demand for home appliances at Sears
and slower sales of health and beauty products at Kmart.
"They still
have to make a lot of investments in those stores,'' said Steven
Baumgarten, an analyst at PNC Wealth Management in Philadelphia,
which doesn't hold Sears stock. "From a
retailing standpoint, Kmart-Sears has not done a good job.''
Excluding the one-time items, the
company said it earned $1.10 a share. On that basis, analysts had
estimated the company would earn $1.21 a share, the average of seven
projections compiled by Bloomberg.
Shares of Sears, based in Hoffman
Estates, Illinois, fell $4.75 to $178.50 at 8:25 a.m. New York time,
before the regular open of the Nasdaq Stock Market. Before today,
they had gained 9.1 percent this year.
Same-Store Sales
Sales at stores open at least a year,
considered an important performance gauge because it measures
established locations, declined 4.4 percent at Kmart and 3.4 percent
at Sears. They have fallen every quarter since the companies
combined in March 2005.
Chairman Edward Lampert said at the
company's shareholder meeting earlier this month that fixing retail
operations was ``a priority.'' Sears may add exclusive brands, he
said, a strategy that has helped rivals such as J.C.
Penney Co. and Kohl's Corp. prosper.
There's a ``newfound willingness on
Chairman Eddie Lampert's part to spend money to improve the
business,'' Gregory Melich, an analyst at Morgan Stanley in
Purchase, N.Y., wrote in a May 8 report. The company will need to
invest more in stores and operations, Melich wrote.
The company lost $13 million, or 8
cents, on investments in total-return swaps.
Total-return swaps are agreements in
which one investor makes payments based on any coupons and capital
gains or losses of an asset and the other makes fixed or
floating-rate payments.
Earlier this month, the company began
a new advertising campaign with the slogan, ``Sears, where it
begins.'' At Kmart, it introduced Mr. Bluelight, an animated
character who will highlight bargains and unique items for sale.
Kmart was known for ``Blue Light Special'' sales in the 1970s
and '80s.
Lampert, 44, joined Sears with Kmart
in March 2005 in a $12.3 billion union that created a company with
3,800 stores in the U.S. and Canada.


Sears' net jumps on
one-time gains
Falling market share, pinched sales mark core results
By Jennifer
Waters, MarketWatch
May 31, 2007
CHICAGO (MarketWatch) -- Sears
Holdings Corp. posted a 20% jump in first-quarter profit Thursday,
thanks to gains not related to its core retail business, as the
parent of the Sears Roebuck and Kmart chains struggled with
declining sales of home appliances and lower transactions.
For the three months ended May 5,
Hoffman Estates, Ill.-based Sears Holdings said net income rose to
$216 million, or $1.40 a share, up from $180 million, or $1.14 a
share, earned in the year-earlier first quarter.
The latest quarter's results were
boosted mostly by gains from a legal settlement, a post-retirement
benefit and a hurricane-related insurance claim. Adjusted
to exclude items from both reporting periods, Sears Holdings'
profit disappointed Wall Street, declining to $1.10 a share
compared with $1.11 a share last year.
Deutsche Bank analyst Bill Dreher
called the results "disappointing" but said they weren't
disconcerting considering that they were reflective of what close
competitors such as Wal-Mart Stores Inc. (WMTWal-Mart Stores, Inc
WMT ) saw in the quarter and account for a very small piece of Sears
Holdings' total fiscal-year picture.
"There were clearly elements missing
in this performance," Dreher said. "The company has had some hiccups
in the past, and this is one of those weak quarters. "Sears
Holdings' performance is indicative of weak results for many of the
retailers during the first quarter," he said. "In the context of
first quarter's contribution to Sears Holdings' annual earnings,
it's only about 10%.
"The changes that Sears Holdings is
making to the long-term fundamentals of the business are good and
continue to make progress," he said. Dreher has a buy rating on the
stock with a 12-month price target of $238.
In the latest quarter, Sears said the
legal settlement raised earnings per share by 12 cents, while a
change in post-retirement benefits at Sears Canada added 11 cents a
share. The recoveries from insurance claims tied to property damage
from hurricanes in 2005 accounted for another 6 cents a share and an
investment in Sears Mexico netted 8 cents a share.
Sears Holdings also had a gain of a
penny a share on sales of assets, though the company did not explain
what it sold. Partly offsetting these was
a loss of 8 cents a share, linked to the derivatives tool called
total return swap investments. And for the first quarter since Sears
Roebuck and Kmart were merged, the company did not record a
restructuring charge.
Sales fell 2.5% to $11.7 billion from
$12 billion. Sears has conceded that it has lost market share in
sales of big appliances such as its Kenmore washers and dryers due
to the weakening in housing, but showed gains in children's apparel
during the latest quarter.
Analysts, on average, had been
expecting the company to post a profit of
$1.22 a share on revenue of $11.5 billion, according to Thomson
Financial. Shares of Sears Holdings sank
more than 2% in early trading.
Competition and
'external factors'
Same-store sales, the industry's
important measure of receipts rung up at stores open longer than a
year, were off 3.9% in the U.S., reflecting a 3.4% drop at the
company's Sears Roebuck stores and a 4.4% decline at its Kmart
properties.
"We believe these declines reflect
both increased competition and the impact of external factors such
as rising energy costs, a slower housing market and poor weather
conditions during the latter part of the first quarter," the company
said in its earnings release. Sears Holdings does not hold
conference calls with analysts as do most of its rivals.
Ahead of this year's annual meeting,
Sears Holdings warned that earnings would miss original projections.
It forecast then earnings of $1.30 to $1.53 a share, and net income
from $200 million to $235 million.
Sears Holdings, flush with cash and
borrowing capacity, this month launched major marketing campaigns --
the first since the two retail chains were merged under a single
owner.
The company said it ended the quarter
with $3.4 billion in cash and cash equivalents, slightly higher than
the $3.2 billion of a year ago but off from $4 billion on Feb. 3.
The company said the decline from February is mostly because of
increases in inventory as the retailer shifted from the spring to
summer selling seasons.
At the annual meeting, Sears Chairman
Edward Lampert said he was adding $150 million to $200 million of
pharmacy products to inventories as he shifted from an outside
source to in-store, a move aimed at cutting costs to consumers.
Sears Holdings said it spent $113
million on capital expenditures and repaid about $47 million in
debt.
Also of note, the company didn't
repurchase shares during the quarter, leaving it with $604 million
in authorization under the existing stock-buyback plan. The company
said it did receive about 114,000 shares of common stock as part of
bankruptcy-related settlements.
Jennifer Waters is a reporter for
MarketWatch based in Chicago.


Sears deals with
fallout on cops story
By Marc Hanse - Columnist -
Des Moines Register
May 31, 2007
Please leave. You're scaring away the
criminals.
That's what a manager at the Merle
Hay Mall Sears store told the uniformed Des Moines cop this week.
Not in those words exactly, but
that's the way it came out. And it wasn't the first time.
About three weeks earlier, another
Des Moines police officer was ordered to leave the same store.
The police are upset about it. The
corporate office is embarrassed and apologetic.
With good reason. It's like telling
the fire department to leave because you're expecting an explosion.
What happened at the Merle Hay Sears
is a slap in the face to police in general and a public relations
blow to a once-great retail giant.
It isn't quite as bad as the incident
at Menards in 1995. Des Moines Police Officer Willie Smith was
responding to a shoplifting call then. As he was leaving, a store
security guard stopped him, told him to open the trunk of his car,
and conducted a search. Smith got a lawyer and walked away with a
settlement.
According to a Register report
published Wednesday, the police officers were asked to leave the
Sears store because they were making the shoplifters nervous.
In most places of business, this is a
good thing. You want the shoplifters to be nervous. What thief in
his right mind is going to swipe a lawn mower or a bench vise or a
car battery with an officer standing in full uniform nearby?
About three weeks ago, Sgt. David Coy
was working off-duty security at the mall. He was walking through
the store when he was told to beat it.
Apparently, the store was monitoring
suspicious characters, and he was a distraction.
Coy thought that was a little
strange. One might reasonably conclude that he was preventing thefts
as much as interfering.
Then on Monday, Officer Richard Glade
was told to get lost. He was on duty at the time but on a break. His
wife was picking out a dishwasher and she wanted him to check it
out.
Sears responded quickly. A spokesman
out of the home office apologized and called the problem a
misunderstanding and a mix-up.
Store management was "attempting to
address an ongoing issue of excessive socialization between mall
security officers and store associates, which had been hampering
associates' productivity."
It's important to address ongoing
issues. And it's good to see Sears has nothing against the police.
Most businesses like having the
police around. Off-duty officers work the ballpark and the State
Fair. You see them at weddings and at malls and grocery stores.
They pack more authority than the
average security guard. Not only can they arrest people, but they're
also obligated to take action if they see a crime going down.
Some make as much as $35 an hour. If
the spouse is home with the kids every day, the extra bucks come in
handy.
I'm told off-duty police were in high
demand 20 or 30 years ago when the pay scale was much lower. Shops,
grocery stores and restaurants fed them for free to keep them coming
back. Police in uniform hopped on the city buses without having to
pay for the ride. These are probably ethics violations now.
The good news is that Sears is still
in business. At one time, the Chicago-based company dominated the
retail landscape. Every family had the catalog. Everyone bought the
apparel, the appliances, the tools.
Not anymore. Stores like Wal-Mart and
Home Depot passed Sears by years ago.
Profits were down, merchandising strategies were dumb. The stores
were located in all the wrong places.
The merger with Kmart two years ago
produced the nation's third-largest retailer, but the old attraction
hasn't returned.
By the way, Officer Glade's wife
didn't buy that dishwasher, but at least nobody walked off with it.


Is Wal-Mart Too
Cheap for Its Own Good?
By Michael Barbaro - New
York Times
May 30, 2007
Low prices, it turns out, can be bad
for business.
A confidential report prepared for
senior executives at Wal-Mart Stores concludes, in stark terms, that
the chain¹s traditional strengths - its
reputation for discounts, its all-in-one shopping format and its
enormous selection - "work
against us" as it tries to move upscale.
As a result, the report says, the
chain "is not seen as a smart choice"
for clothing, home décor, electronics, prescriptions and groceries,
categories the retailer has identified as priorities as it tries to
turn around its slipping store sales, a decline likely to be
emphasized Friday during Wal-Mart¹s shareholder meeting.
"The
Wal-Mart brand," the report says,
"was not built to inspire people while
they shop, hold their hand while they make a high-risk decision or
show them how to pull things together."
The document, prepared in October
2006 by the company¹s former advertising agency and based on
interviews with scores of consumers, offers a candid, wide-ranging
explanation for why Wal-Mart, the No. 1 seller of everything from
laundry detergent to underwear, has stumbled badly when it comes to
higher-end merchandise like silk camisoles and shag accent rugs.
The report contends, for example,
that "our low prices actually suggest low
quality" for products like high-definition
televisions. And it says that Target, with its designer-inspired
clothing and furniture, feels "like the
new and improved," while Wal-Mart
often feels like the "old and outdated."
A copy of the 55-page report, written
by GSD&M Advertising, was provided to The New York Times by
WakeUpWalMart.com, a union-financed group highly critical of the
retailer. The group said that a person outside of Wal-Mart gave it
the report.
GSD&M, which has worked with Wal-Mart
since 1974, submitted the report as part of an elaborate campaign to
remain Wal-Mart¹s ad agency after the retailer said that it might
choose a replacement last year. Ultimately, Wal-Mart chose other
firms.
Nick Agarwal, a spokesman for
Wal-Mart, said that the seven-month-old report was
"out of date and, in some areas, it is
just plain wrong." Sales in the chain¹s
pharmacy, electronics and grocery departments, for instance, are
very strong, he said. GSD&M, a division of the Omnicom Group based
in Austin, Tex., declined to comment.
Its report is at times prescient. As
Wal-Mart's clothing and home furnishing
businesses have struggled, sales at stores open for at least a year
fell to the lowest levels in decades over the last 12 months, well
below those of Target. The figures are not expected to improve much
over the next year, unsettling investors.
The GSD&M document offers a rare
glimpse of the concerns that are buffeting Wal-Mart's
retailing empire, from its flagging corporate reputation to the
³near catastrophic² economic pressures faced by its working-class
consumers.
Wal-Mart attracts 138 million
shoppers a week, a staggering figure unmatched in American
retailing, but the portion of Americans who say the chain is their
No. 1 destination for discount shopping has fallen from about 75
percent two years ago to 67 percent today, according to the report.
No specific explanation for the
drop-off is provided, but Wal-Mart's ad
agency suggested a combination of factors, like stiff competition
and public relations troubles. Those troubles have included a sex
discrimination lawsuit filed on behalf of 1.6 million female current
and former employees and firings of top executives, like the former
vice chairman Thomas M.
Coughlin, for stealing company funds.
Wal-Mart's
rating as a company that consumers trust and respect
"steadily declined"
over the last two years, the report said, as labor groups and
elected leaders criticized its wages, benefits and practices.
"While corporate respect may not be a
highly rated driver of store choice,² it said, "this
intangible quality cannot be underestimated."
Wal-Mart has said that its own
analysis has found that just 0.04 percent of customers have stopped
shopping at Wal-Mart because of its reputation.
Chris Kofinis, director of
communications at WakeUpWalMart.com, said, "Wal-Mart
needs to realize that improving its public image and its business
reputation demands they stop ignoring the fact that the American
people care about values, not just value."
The report by GSD&M also says several
big-box rivals are meeting shoppers' needs
better than Wal-Mart. Best Buy, for example, provides
"information and knowledge"
to help buy electronics, the report says. Kohl's
provides "a wide selection of brand-name
apparel" displayed "in
a stylish environment that inspires browsing,"
it says. And Bed, Bath & Beyond has "great
displays that provide ideas on how to pull looks together,"
it adds.
The economy is not helping matters,
the report says. After living through the "decade
of affluence" in the 1990s, Americans may
now be entering the "decade of retreat"
as real wages remain flat, fuel prices spike and consumer debt
reaches all-time highs, it says, adding, "We
have a crisis in the making for America's
working and middle classes."
A significant portion of the report
portrays Wal-Mart positively. In interviews, shoppers said the chain
saves them money, time and stress, which suggests that the
retailer¹s low-price heritage is "as
relevant today as it ever was." Asked by
GSD&M to describe Wal-Mart as if it were a person, some consumers
compared it to a handyman, a grandmother and Uncle Sam. The report
also asserts that "for most people and for
most shopping occasions, Wal-Mart is the smart choice."
The bulk of the report, however,
examines the challenges facing Wal-Mart as it tries to transform
itself from a chain focused on basic household items sold at low
prices into one known for style.
Wal-Mart's
200,000-square-foot stores, brightly lighted, minimally decorated
and teeming with signs for price rollbacks, have served the chain
well for much of the last 40 years.
But now, as Wal-Mart experiments with
contemporary clothing, flat-screen televisions and nine-layer
lasagna, that format has become a hindrance. To a shopper who wants
to purchase a single dress for an evening out or a DVD player to
watch a movie, "Wal-Mart¹s one-stop
shopping format becomes a time-consuming irrelevant obstacle,"
the report says.
That environment is conducive to
"zero-time"shopping,
in which a customer spends just a few seconds thinking about a
product, like a new bottle of dishwashing soap. "But
people don¹t buy electronics, home décor and apparel in zero time,"
the report says.
"They shop
for them," it continues.
"Those are slow-time shopping trips that
require, unique, slow-time environments that provide a level of
service, a sense of style and an array of ideas that inspires
shopping."
Wal-Mart's
advertising agency recommended a series of solutions, though the
company has so far not adopted most of them. For electronics, it
suggested creating a no-hassle, no-questions-asked returns policy
that would make people feel more comfortable buying expensive
televisions and stereo systems.


Sears boots 2
policemen over uniforms
The Des Moines officers were told that their apparel
distracted security.
By Tom Alex - Staff
Writer - Des Moines Register
May 30, 2007
Sears corporate officials Tuesday
apologized to two police officers who were told to leave the
retailer's store at Merle Hay Mall in Des Moines because their
uniforms were a distraction to store security personnel.
"I was dumbfounded," Officer Richard
Glade said. "I said, 'You've got to be kidding me.' "
Kimberly Freely, a spokeswoman at the
Illinois headquarters of Sears' corporate
parent, initially called the incident a "mix-up." She did not
elaborate, but later, in a written statement, she described the
episode as a case of mistaken identity.
"Our store management was attempting
to address an ongoing issue of excessive socialization between mall
security officers and store associates, which had been hampering
associates' productivity," Freely's statement read.
"In no way was this an attempt to prevent on- or off-duty
officers from shopping at our store. Sears is issuing a formal
apology to the Des Moines Police Department through store
management, and we look forward to serving all members of the Des
Monies community."
The unidentified store manager in Des
Moines who booted Glade on Monday could not be reached for comment.
Police Sgt. David Coy said he, too,
was told to leave the same Sears store about three weeks ago.
"I work for Merle Hay Mall security
when I'm off duty," Coy said. "I was walking through the store and
they kicked me out. They told me that while I was in the store, I'd
probably interfere with thefts they were monitoring. I said, 'Well,
that's great.' She said no, it's not, and that they paid people to
monitor that activity."
Coy said the Sears representative
told him he was welcome to come back when he was not in uniform.
"The mall is paying me, so I'll go wherever they tell me to go, and
I'll stay out of Sears if that's what they want," he said.
Glade said his wife, Irene, was at
the store to buy a dishwasher. She found one she liked and called
her on-duty husband on the telephone to come take a look. Glade
asked for permission to take his morning break and went to Sears.
"I don't think I was in the store for
three minutes when I was asked to leave," he said.
"The guy was grinning the whole time
he was asking me to leave," he added. "He
said I was a deterrent to the store. Then he threw me out."
The Glades decided to buy the
dishwasher elsewhere.
Some other stores, such as Dahl's
Foods in Des Moines, hire officers part time at some locations and
welcome the uniformed presence.
"We certainly wouldn't discourage
officers from coming in any time they wanted," Dahl's spokesman Mark
Brase said.


Foolish Forecast:
Sears Set to Swing
By Rich Duprey - Motley
Fool
May 29, 2007
Venerable discount retailer Sears
Holdings (Nasdaq: SHLD) will report first-quarter 2007 financial
results on Thursday, May 31.
What analysts say:
Buy, sell,
or waffle? Of the seven analysts covering Sears, three
say buy, three say hold, and one says sell.
Revenues.
Only two analysts have ventured an estimate on revenue, which they
expect to fall 4% to $11.6 billion.
Earnings.
Profits, however, are expected to jump 11% to $1.22 per share.
What management
says:
If nothing else since K-Mart and
Sears came together, CEO Eddie Lampert has created a company worth
discussing again. Although he rebuts charges that he's purposefully
shrinking the chain -- "No great company would aspire to become
smaller, and we certainly do not. Our objective is disciplined
growth" -- he has sold off large swaths of real estate in an effort
to "right size" its operations. It becomes a matter of whether the
business he is molding is one that can really challenge midlevel
retailers like J.C.
Penney (NYSE: JCP) and Kohl's (NYSE: KSS) on one side, and
discounters like Target (NYSE: TGT) and Wal-Mart (NYSE: WMT) on the
other. Can the value-creation proposition he outlined in his last
chairman's letter still be realized with a company that continues to
find sales slipping away?
What management
does:
With retailers, it's often easy to
see how sales -- or their absence -- affect the bottom line. With
Sears, that's not always the case, since Lampert, who runs the hedge
fund ESL Investments, often operates Sears like a hedge fund, too.
Last quarter, a series of one-time items clouded results, including
transactions like a total return swap on which the company lost
$27 million pre-tax. It also made $50 million on the sale of
assets, and the company's large cash horde -- between $3 billion and
$4 billion -- can be used at Lampert's discretion. With Sears
margins, what you see isn't necessarily what you get.
| Margin |
01/06 |
04/06 |
07/06 |
10/06 |
02/07 |
| Gross |
27.7% |
28.0%
|
28.2% |
28.3% |
28.7% |
| Operating |
3.9% |
3.9% |
4.1% |
4.3% |
4.6% |
| Net |
1.7% |
2.0% |
2.2% |
2.5% |
2.8% |
All data courtesy of Capital IQ, a division of Standard & Poor's.
Data reflects trailing-12-month performance for the quarters ended
in the named months.
One Fool says:
Sears has become a tricky business to
evaluate, confounding analysts time and again. Lampert has proven
himself to be, if not genius, certainly smart and adept at melding
two failing discount chains into one attention-getting story. Some
view him as the next Warren Buffett, and to date, his track record
has been impressive. Yet for all the value still locked up in Sears,
if he's sincere in his desire to make the retailer a merchandising
force again, customer traffic will ultimately be a crucial factor.
At least one critic doesn't think much of Sears' start in this
regard, but the results of the ad campaign the company hopes will
woo back shoppers will have to wait until next quarter's report.


Wal-Mart Sneezes,
China Catches Cold
Retailer's Clothing Slump Leaves Factories Scurrying To Find
New Customers
By Gordon
Fairclough - Wall Street Journal
May 29, 2007
SHANGHAI -- Several months ago,
Chinese clothing executive Shao Zhuliang got bad news from his U.S.
agent: Wal-Mart Stores Inc., his biggest customer, wouldn't be
placing any orders for the spring 2008 season.
Now, Mr. Shao says, he is scrambling
to line up other buyers from Europe, Japan and South Korea to keep
production lines running this summer at Boshan Linar Garments Co. in
eastern China's Shandong province.
Wal-Mart "said they had inventory
piled up over there," says Mr. Shao, who heads Boshan's sales
department. "It's always hard to make money from Wal-Mart orders,
but without them, we are finished."
A softer U.S. economy, rising
gasoline prices and business miscues have left the world's largest
retailer with a growing amount of unsold goods in its stores,
including about $2 billion worth of clothes and home-décor products.
With about 10% of Wal-Mart's revenue coming from apparel, the
excess has several analysts trimming profit estimates for this year
by as much as five cents a share.
And as Wal-Mart struggles to pare
down stocks and get sales growth back on track at its 4,000 U.S.
stores, some of the company's suppliers in China are feeling the
pinch.
"Wal-Mart is no different from any
other retailer going through a tough time," says Marc Compagnon, an
executive director at Li & Fung Ltd., one of the world's largest
apparel-sourcing firms, which matches retailers with manufacturers.
"Anyone doing business with a retailer having trouble is going to
suffer the consequences."
Mr. Compagnon, who is based in Hong
Kong, says that about 16% to 19% of the world's garments are made in
China. Production of the remainder is scattered among countries in
Asia, Latin America and elsewhere.
It is difficult to tell how much of
the cutbacks at Boshan and some other Chinese companies that supply
Wal-Mart are related to the company's inventory pile-up and what
orders are simply being shifted to firms with lower production costs
or different capabilities. Wal-Mart did not respond to requests for
comment.
Boshan's challenges are a sign of the
risks to China's companies and its economy if U.S. consumer spending
slows sharply. About 20% of all Chinese exports go to the U.S., its
biggest overseas market. Wal-Mart imported $18 billion in goods from
China in 2004.
And Chinese economic growth remains
highly dependent on exports by labor-intensive manufacturing
industries. But government officials are working to stimulate
domestic demand to lessen reliance on sales abroad.
China is likely to weather all but
the most extreme of slowdowns, many economists say. But the fallout
from Wal-Mart's problems shows how difficulties at one end of the
global supply chain ripple through to the other with the potential
for significant economic disruptions, at least locally.
For Boshan, the warning signs started
the end of last year, when Wal-Mart scaled back its order for the
fall 2007 season, from 500,000 pieces to about 100,000, Mr. Shao
says.
Workers at Boshan's factory in Zibo,
a city of four million, are now sewing denim women's shirts, the
last of which will be delivered to Wal-Mart in September. And that's
it.
"They used to buy so much we had to
devote nearly all of our capacity to them," says Mr. Shao. Last
year, Wal-Mart accounted for 80% of the company's business. "It will
be impossible to find substitutes easily or quickly," Mr.
Shao says.
So far, Mr. Shao says, he has
received orders from British retailer Tesco PLC and conglomerates
from South Korea and Japan. Boshan employs about 500 people in Zibo,
roughly 7,000 miles from Wal-Mart's Bentonville, Ark., headquarters.
Many, Mr. Shao says, could lose their jobs or see their pay fall if
the company can't win enough other business.
Lu Keqin, a seamstress and workshop
supervisor, says seamstresses earn an average of $125 a month -- the
result of a piece-work rate of about 38 cents for each garment they
sew.
"People want to work here because
it's a big company. There's not much work to do at the small
factories nearby," Ms. Lu says. Ms. Lu, whose daughter is due to
start university this year, says: "I don't want my salary to be
affected."
Analysts have blamed much of the
slowdown in Wal-Mart's apparel sales on the failure so far of the
company's strategy to design and market more expensive and
fashionable clothing. Wal-Mart last year sharply cut the number of
U.S. stores carrying its Metro7 clothing
line and recently pulled its first designer line, George M.E. by
Mark Eisen, from several hundred stores that carried it, according
to a person close to the situation.
Susan Floyd, a Wal-Mart shopper in
Chandler, Ariz., says she noticed earlier this year George M.E.
wasn't selling, and "I just waited until they went on sale."
Recently, she grabbed a George M.E., gold-foil embossed leather
jacket originally priced at $70 for $30, and a pair of slacks for
just $3.
But evidence from Chinese
manufacturers suggests the chain's problems may not be confined to
higher-end clothing. One manufacturer of pajama pants, Zhejiang
Furun Co., says it was selling about $3 million in clothing a year
to Wal-Mart until this year, when orders ceased.
Chen Jiayong, a manager at Nanjing
Yongxin Fashion Co. in Jiangsu province north of Shanghai, says his
company is finishing up the last order in its pipeline for Wal-Mart
now -- 70,000 cotton coats that will sell for about $10.
That's less than 25% of last year's
order, and the company stands to lose about $780,000 in revenue this
year, Mr. Chen says.
Nanjing Yongxin is also feeling
pressure from the appreciation of the Chinese currency, the yuan,
whose value has risen by 8% since mid-2005. "Not only Wal-Mart but
many other customers in Europe and America canceled orders this
year," Mr. Chen says. The lost orders totaled about $2.6 million.
Yan Erhao, manager of Weifang Zuo
Bang Garment Co. in Shandong province, says his 50-person company
lost its Wal-Mart business last year and is still struggling to find
other customers. Last summer the retailer canceled its orders for
the men's casual shirts that Weifang had been delivering for years.
"The buyer said Wal-Mart had problems
selling them," says Mr. Yan. "They said it was because of the market
in the U.S. They said it had nothing to do with us." In a stroke,
Weifang lost 60% of its revenue.
Since then, Weifang has tried to
build a knitwear business appealing to customers in Japan and South
Korea. "We miss Wal-Mart," Mr. Yan says. "We have to find
substitutes," he says, adding: "I'm still hopeful."


Fired Wal-Mart Executive Roehm Claims
Ethics Rules
Were Violated
By Gary McWilliams
and James Covert - Dow Jones Newswiries
May 25, 2007
Fired Wal-Mart Stores Inc. marketing
executive Julie Roehm took aim at the retailer's chief executive and
other senior executives, claiming they skirted its ethics policy,
accepting travel, concert tickets and preferential prices on yachts
and jewelry.
Ms. Roehm contends that Chief
Executive H. Lee Scott Jr. and his family have close ties to
financier Irwin Jacobs, whose companies provide services and
products to Wal-Mart, according to her filing in U.S. District
Court, Detroit. She alleged their ties go "beyond a business
relationship" that Wal-Mart's ethics policies dictate. Mr. Jacobs,
reached today, denied any favoritism.
The court filing is the latest twist
in a war of words between the high-profile advertising executive and
the world's largest retailer. In March, Bentonville, Ark.-based
Wal-Mart described what it said were suggestive personal emails and
cited unnamed co-workers describing an admission of an affair
between Ms. Roehm and a subordinate, former Vice President Sean
Womack.
Ms. Roehm's salvo includes a fierce
defense of her short tenure and challenged the company's portrayals
of her in its counter-suit. She denied accepting gifts, insisted
suppliers were told to bill the company for any meals, and said
salacious descriptions of her relationship with Mr. Womack were
false.
She also cited an excerpt from an
affidavit by Mr. Womack's wife Shelley to dispute the company's
contention that she engaged in an affair. Ms. Womack testified that
one email Wal-Mart cited to support its claims of an affair didn't
include Ms. Roehm's name and Wal-Mart's general counsel believed it
wasn't incriminating.
A spokesman for Bentonville,
Ark.-based Wal-Mart declined immediate comment.
Ms. Roehm's casts Wal-Mart as
hypocritical for accusing her of violation ethical rules while
failing to enforce its policies when it comes to other senior
executives. She alleged Wal-Mart looked the other way when senior
executives conducted affairs with subordinates, permitted Mr.
Scott's son to work for a Jacobs' company, and allowed executives
who owned retail stores to negotiate with subordinates on leases for
those properties.
"Many Wal-Mart executives do not
abide by Wal-Mart's alleged 'firm' policy forbidding conflicts of
interest," she said in a document filed with the court late
Thursday. Despite its policies against conflicts of interest and the
misuse of company assets, "actions apparently speak louder than
words at Wal-Mart," she said.
Ms. Roehm and a male subordinate were
fired last December after the company accused them of violating its
policies against fraternization and later claimed they had carried
on an affair, improperly accepted gifts and sought jobs with
suppliers. Since then, she has been an advertising consultant. She
sued Wal-Mart, arguing there was no valid reason for her dismissal
and asking the court to award her unspecified damages and
compensation including lost pay, stock options, severance, and
bonus.
Turning the tables on Wal-Mart, her
filing alleges Mr. Scott personally benefited from his relationship
with Mr. Jacobs, the chairman of Genmar Holdings Inc. and owner of
several private businesses. Without identifying any specific
instances, Ms. Roehm said the CEO obtained "a number of yachts"
and "a large pink diamond" at preferential prices due to the
relationship.
In a telephone interview today, Mr.
Jacobs called her allegations "totally outrageous" and without any
substance. He said he never provided Mr. Scott with any discounts or
travel.
He acknowledged a long friendship
with the Scott family that includes joint vacations. "They pay their
way; we pay our way," he said. "I've frequently told Mr. Scott, it's
very difficult for me to go with him because he always picks up the
check Š I'd like at some point to level up. He won't allow that to
happen."
Mr. Scott's son Eric had several
years ago worked for a boat-manufacturing unit of Genmar and now
runs a consulting company that shares office space with a private
company that Mr. Jacobs owns, Jacobs Trading. Eric Scott's
consulting business helps manufacturers develop retail merchandise
programs, providing advice on everything from package design to
product extensions. Wal-Mart's attorneys
reviewed and approved the son's business dealings with Jacobs
Trading, Mr. Jacobs said.
In an interview earlier this year,
Mr. Jacobs also insisted there never were any discussions between he
and Mr. Scott about hiring Eric Scott at Genmar's Wellcraft unit. "I
swear to God Lee never called me about it," he said in that
interview. Mr. Jacobs said he saw an opportunity for "putting Eric
to work," noting his past experience buying merchandise from
overseas manufacturers.


Federated Names
New Division Presidents
Former Sears president Mark Cosby heads Macy's East
Federated News Release
May 23, 2007
CINCINNATI--(BUSINESS
WIRE)--Federated Department Stores, Inc. today announced new
presidents for its New York-based Macy¹s East division and
Miami-based Macy¹s Florida division.
Mark S. Cosby, Federated's
senior vice president for property development, has been named
president and chief operating officer of Macy's
East, effective June 4, 2007. He replaces James E. Gray, who is
retiring after a distinguished 46-year career with the company.
Cosby will join Ron Klein, chairman and chief executive officer, as
the principal team at Macy¹s East.
J. David Scheiner, previously vice
chairman and director of stores at Macy's
Florida, has been named president and chief operating officer of
that division. Along with Julie Greiner, chairman and chief
executive officer, Scheiner remains a principal of Macy's
Florida. He replaces Nirmal K. "Trip"
Tripathy, former president of Macy¹s Florida, who has left the
company to pursue another opportunity.
"We
are fortunate that we have executives of the caliber of Mark Cosby
and David Scheiner to fill these key operating roles,"
said Federated Vice Chair Susan D. Kronick, who oversees Federated's
retail divisions, including Macy¹s East and Macy¹s Florida. ³Both
Mark and David are experienced leaders who have a track record of
success in managing the operations of complex organizations, as well
as a clear understanding of our customer and business priorities.
"As
Jim Gray retires from Macy's East, we will
miss his broad experience and deep commitment to the company,"
Kronick said. "Jim is a truly special
individual who has been president of three Federated divisions over
the past 22 years. He is a friend and
trusted colleague to everyone in our management organization."
Cosby, 48, joined Federated in July
2006 as senior vice president for property development, a position
in which he oversees a range of corporate-level functions, including
store design and construction, energy services, real estate and
licensed operations.
Previously, Cosby served as president
of full-line stores for Sears Roebuck & Co., where his
responsibilities included merchandising, store operations and supply
chain management. Prior to joining Sears, he was chief operating
officer of KFC and chief development officer of Yum Brands, the
branded restaurants company spun off from PepsiCo. He began his
career as a financial analyst for General Foods Corporation.
A native of Madison, WI, Cosby holds
bachelor's and MBA degrees from the
University of Wisconsin. He currently lives in Cincinnati with his
wife, Kathy, and two children.
Scheiner, 57, first joined Burdines
(predecessor of Macy's Florida) in 1972 as
assistant buyer of men's slacks. He advanced to group senior vice
president and general merchandise manger, overseeing Burdines'
fashion office and women¹s apparel and center core categories. In
1988, Scheiner became president of Maas Brothers/Jordan Marsh until
the merger of the Burdines and Mass Brothers/Jordan Marsh in October
1991, when he became vice chairman and director of stores for the
combined organization.
A native of New York, Scheiner
graduated from the University of New Haven with a degree in
marketing and management. Scheiner and his wife, Joan, live in Coral
Gables, FL.
Gray, 68, has been president of Macy's
East since December 1994. Previously, he was president of Burdines
(now Macy's Florida) since June 1988. From
1985 to 1988, he was president of Los Angeles-based Bullock¹s (now
part of Macy's
West) and was also chief executive officer from 1987 to 1988.
Gray joined Federated in 1961 as an
executive trainee at Foley's in Houston
(now part of Macy's South). Over the next
27 years, his career at Bullock's included
positions of increasing responsibility, including manager of
electronic data processing, controller, vice president for finance,
control and long range planning, executive vice president, and
president.
Gray is a graduate of the University
of Texas and currently lives in New York with his wife, Sheila.


$740 Mil. Sears Media to MPG
MPG takes over Sears' media from MindShare and MEC Interaction.
By Steve McClellan -
AdWeek
May 23, 2007
NEW YORK Sears Holdings has selected
Havas' MPG to handle media duties after a review, the client has
confirmed.
The other contenders were: incumbents
MindShare and MEC Interaction, both units of WPP Group; Aegis
Group's Carat; and independent Horizon Media, per sources.
In early April, Sears confirmed
placing media planning and buying duties on its nearly $740 million
advertising account in play. The competition covered both the Sears
and Kmart retail chains.
MPG said the account would be managed
out of both its New York and Chicago offices.
"As media planning and buying agency
of record we believe this arrangement with MPG aligns us with an
organization that can help us connect with and profitably service
our customers and achieve our goal of being a more efficient and
effective company," said Maureen McGuire, evp, CMO at Sears, in a
statement. MPG, she said, "has a proven track record employing media
solutions grounded in insghts and facts that will integrate
traditional and emerging media strategies seamlessly with the Sears
Holdings creative and marketing process."
The client said the scope of work
includes media planning and buying for all television, radio,
magazines, out-of-home, online and emerging media across all target
customer audiences.
"This is a milestone day for our
company," and Charlie Rutman, MPG's North American CEO. "What is
most exciting to us is [that the client's] commitment to using media
to grow their business is second to none."
MindShare handled traditional media
and MEC Interaction worked on the interactive business.
The Hoffman Estates, Ill., company
consolidated traditional media chores at MindShare last June. The
shop had handled Sears' media for several years, but added $200
million from Kmart at that time.
In a statement, MindShare said:
"Sears has been a valued MindShare client for more than 20 years and
we are, of course, disappointed to have lost the business. Sears is
an American icon, and our business partnership with the company has
always been a productive and rewarding experience for us. All of us
at MindShare are grateful to have had the opportunity to work with
such an important client. We wish everyone at Sears and Kmart
continued good fortune in all of their future endeavors."
One month ago, Kmart shifted its
creative to IPG's DraftFCB in Chicago without a review. WPP's Young
& Rubicam in Chicago handles creative on Sears. Those assignments
were not affected by the media review.
Sears Holdings was formed in March
2005 after Kmart Holding Corp. acquired Sears, Roebuck and Co. for
an estimated $12.3 billion.
The company spent nearly $740 million
on advertising last year, according to Nielsen Monitor-Plus, down 3
percent from the previous year.
Santa Monica, Calif.-based
consultancy Select Resources International managed the media review
process.


J.C. Penney Raises Outlook
By Kevin Kingsbury and Art
Daniels - Dow Jones Newswires
May 17, 2007
J.C. Penney Co.'s fiscal
first-quarter net income rose 13% on higher profit margins and the
company raised its fiscal-year earnings outlook.
For the quarter ended May 5, the
Plano, Texas, department-store chain posted net income of $238
million, or $1.04 a share, compared with $210 million, or
89 cents a share, a year earlier. J.C. Penney last month
boosted its first-quarter earnings forecast to $1.02 a share from 99
cents.
The company said last week when it
released April sales data that first-quarter sales climbed 3.1% to
$4.35 billion, with comparable sales at its department stores rising
2.2%. The sales gains were led by women's apparel and accessories
and fine jewelry. Home categories saw continued weakness.
Gross margin, or sales minus the cost
of goods sold, rose 0.7 percentage point to 41.5%.
Chairman and Chief Executive Myron
Ullman III cited "early benefits" in inventory-flow changes that
helped to reduce clearance levels and the introduction of several
new product lines.
For the fiscal second quarter, J.C.
Penney sees earnings of 77 cents a share, which includes 3 cents in
debt-redemption costs, with comparable-store sales up by the low- to
mid-single digits on a percentage basis. The mean estimate of
analysts surveyed by Thomson Financial was for earnings of 79 cents
a share.
The company also raised its
fiscal-year earnings outlook by five cents to $5.49.
The retailer in recent years has been
successful in attracting middle-market shoppers by introducing more
stylish private-label clothing to replace frumpy offerings.
High-margin private brands, such as Arizona Jeans, now comprise
about 45% of its business and helped to raise the company's profit
margin a full percentage point in 2006. Next year, it will unveil
its biggest private-brand launch, a new line of clothing and
furnishings called American Living, to be designed by a unit at Polo
Ralph Lauren Corp.
J.C. Penney has also improved its
distribution network to reduce inventory and increase efficiency,
and expanded its Internet business.
The company said last month that its
long-term outlook calls for a 16% compound annual growth rate in
per-share earnings for 2008 through 2011, with comparable-store
sales increasing by the low- to mid-single digits on a percentage
basis. J.C. Penney added it will open 250 stores in the next five
years, with most being standalone buildings not connected to
shopping malls.


Sears: What's in store next
By Sandra Guy - Chicago
Sun-Times
May 17, 2007
Sears is experimenting with
encouraging its appliance-repair teams to make sales pitches, and is
featuring its repair technicians at workshops inside Sears stores,
as the retailer explores ways to exploit its service and repair
network.
A service technician who comes to a
customer's house to repair an appliance may offer to go online or
call Sears to help the customer buy a new appliance if the customer
decides a repair is too costly, said Tina Settecase, vice president
and general merchandise manager for home appliances at Sears
Holdings Corp.
The technician would bring along a
booklet of Sears' best-selling appliances to show customers. If the
customer chooses a new appliance, the technician would either use
the customer's computer or call a dedicated phone line to make the
sale. The test of the process will start in mid- to late June in a
few markets.
"We are testing a number of options,"
Settecase said. "We are in the customers' homes. Is there a way,
when the customer determines he or she believes a product is beyond
repair, that we can put her in touch with a Sears sales person at
that moment?"
Sears also has featured a service
technician at home appliance "health check" events to answer
shoppers' questions about their appliances and how they work. The
next one will take place on Aug. 25.
Sears is redefining its Kenmore brand
to emphasize innovations. The retailer introduced 25 new Kenmore
products at the Kitchen and Bath Industry Show in Las Vegas earlier
this month. The products include a washer and dryer that use steam
to remove stains and wrinkles.
Sears counts on its appliances, along
with its lucrative extended warranties, for its lead over rivals.
In September, Sears will introduce a
higher-end Kenmore Elite line of countertop appliances, including a
coffeemaker that brews a pot of coffee in less than six minutes, and
a toaster that toasts a slice of bread in 70 seconds versus the
conventional three minutes.


Chief exec sees
turnaround in 3 years
By Sandra Guy - Chicago
Sun-Times
May 17, 2007
Billionaire whiz-kid Edward S.
Lampert, who engineered Kmart's $12.3 billion takeover of Sears,
Roebuck and Co. two years ago, might have met his Waterloo in the
quagmire that is mid-America retailing.
But the chairman of Sears Holdings
Corp. isn't giving up.
Lampert said he believes Sears will
require another three years to turn around.
"I've been here, it seems like
forever," Lampert, 44, said as he fought a cough and sniffles at
Sears' annual shareholders' meeting and during a question-and-answer
period with reporters earlier this month at Hoffman Estates
headquarters.
When asked whether he will stay
through a turnaround, he declared, "As long as I think I can be of
value and be the right person in this position, I'll continue to do
so."
Investors initially believed Lampert
would sell off the company's most valuable real estate or make a big
acquisition. He has done neither, and appears in no hurry to do so.
Lampert, head of $15 billion hedge
fund ESL Investments, based in Greenwich, Conn., continues to invest
in undervalued stocks of businesses with strong brands. ESL
disclosed this week that affiliate RBS Partners LP has built up a
$782.6 million stake in Citigroup, leading to speculation that
Lampert will push for changes at the largest U.S. bank, which owns
Sears' credit-card business.
So how does Lampert turn around a
company whose latest sales reports show continued declines?
"This is one of the hardest things
I've ever done," he said as he offered a glimpse of his goals and
philosophies. Lampert earned $1.3 billion last year, the
third-highest pay among his peers, according to a survey by Alpha
magazine.
Lampert, who owns 42.5 percent of
Sears' stock said Sears must prove to disaffected shoppers, many of
whom have lost faith in getting what they want and enjoying the trip
to a Sears store, that they will get a consistent, positive
experience.
"We need to close the gap in
customers' minds about what we stand for as a company," Lampert
said.
Blurring the "soft" and "hard" lines
by luring appliance shoppers into the clothing aisles is another key
goal, as well as training and retaining employees so Sears shoppers
understand the breadth of the retailer's products.
Lampert is eager to retain sales
people and other staffers who show evidence of being up-and-coming
corporate leaders. Sears must prove itself a great place to work,
and give young people opportunities to advance, he said.
"It's important to have a pipeline of
young people," he said. "We want to grow our leaders of the future
from the time they are in their 20s and 30s.
We want to get to a point of having people who are really,
really good and really really desired" in the marketplace, Lampert
said.
WHAT EDWARD S.
LAMPERT IS THINKING
At the annual meeting earlier this
month the 44-year-old chairman offered these insights into his
strategy:
 |
He doesn't see "The Great
Indoors" home decor stores as being "the future of Sears,"
leaving open the possibility they, too, could be converted to
Sears Grand megastores. |
 |
He spoke of his awareness that
Sears is responsible for people's lives and investments. "I want
to make sure we're doing the right thing," he said, noting Sears
employs 350,000 "associates." |
 |
The last book he read, The
Black Swan by Nassim Nicholas Talebas, about unexpected
events, and how breakthrough thinking is acknowledged only after
it becomes general knowledge. In explaining the need for such
improbable thinking, Lampert quoted his idol, billionaire
investor Warren Buffett: "It doesn't count to predict rain. It
counts to build the ark." |
 |
"We're going to make mistakes, a
lot of mistakes," Lampert said. "There's no perfect answer to
leveraging the balance sheet. We need to be able to do things
proactively and structure ourselves to get through tough times."
He noted that even lifelong retail merchants have failed to turn
around certain companies, and added, "Success or failure often
is as much about their capabilities as the circumstances they
are put in." |
 |
He avoided going into detail
about acquisitions or future financial maneuvers, but said "we
must be vigilant about controlling costs." Spending money wisely
means understanding the customer and targeting the right
marketing message to the right customer. |
 |
Lampert has puzzled analysts by
downplaying the importance of Sears'
same-store sales -- a key measure of sales growth for retailers.
He said same-store sales are not irrelevant, but they are not
the "be all and end all" that many retail experts believe. |
2006
$1.49 billion: Sears Holdings fiscal
net income
$53 billion: Sears Holdings fiscal
revenue
2007
Down 4.7%: Kmart first-qtr. sales
forecast
Down 2.4%: Sears first-qtr. sales
forecast


Federated Swings to 1Q Net, But Lowers
Sales View
By James Covert Dow
Jones Newswires
May 16, 2007
NEW YORK (Dow Jones)--Federated
Department Stores Inc. (FD) swung to a
fiscal first-quarter profit from a year-ago loss, but the results
missed its forecast and the company
lowered its outlook for the current quarter.
The Cincinnati-based parent of Macy's
and Bloomingdale's maintained its
full-year earnings view, but said it will rely on strength in the
second half, when it plans to introduce
new private brands including home-related
goods from Martha Stewart. The company gave a cautious near-term
outlook, predicting lackluster results for
May on the heels of a weaker-than-expected
April, and said it plans to step up TV advertising later this month
to boost
sagging customer traffic.
"While April has given us some
concern about the consumer and the economic
environment, we remain optimistic that our trends will
improve particularly in the back half of
the year as we reach the first anniversary of the Macy's
brand conversion," Chairman and Chief Executive Terry J.
Lundgren said in a written statement
Wednesday.
Federated has been struggling with
disappointing results at more than 400
stores it acquired from former rival May Department Stores Co.,
which it converted to Macy's in September.
Shoppers at some of those stores, which
had operated under regional names like Filene's and Foley's, have
balked as Federated has eliminated coupons
and introduced pricier fashions. Many
shoppers in Chicago have protested the conversion of the Marshall
Field's chain to Macy's, viewing it as a
step down.
Shoppers at former May stores have
been "responding positively" to Macy's
private brands and exclusive fashions, Chief Financial Officer Karen
Hoguet said on a Wednesday conference
call. "However, we do need to communicate
more effectively," she said. In the meantime, the company continues
to gather data on former May customers,
and is stepping up TV advertising.
Federated, which plans to change its
corporate name to Macy's Inc. at a
shareholder meeting on Friday, had net income of $36 million, or 8
cents a share, for the quarter ended May
5, compared with a year-earlier net loss of
$52 million, or 9 cents a share. Year-earlier results were
weighed down by charges related to the
company's $11.5 billion acquisition of May in 2005.
The latest quarter's results include
a 3-cents-a-share loss from discontinued
operations and 5 cents a share in merger-integration expenses.
The mean estimate of analysts
surveyed by Thomson Financial was for earnings
of 19 cents a share, while the company had projected a profit
of 15 cents to 20 cents a share.
Sales dipped 0.1% to $5.92 billion,
missing the company's forecast of $6
billion to $6.1 billion. While demand was strong for dresses,
handbags and shoes, weakness persisted in
home-related goods. Same-store sales, or sales
at stores open at least a year, increased 0.6%.
Federated said it now expects
second-quarter earnings excluding merger costs
of 35 cents to 45 cents a share on revenue of $6 billion to
$6.1 billion. The company's prior forecast
was for earnings of 40 cents to 45 cents a
share on revenue of $6.1 billion to $6.2 billion.
However, the company reiterated its
fiscal-year earnings forecast of $2.45 to
$2.60 a share. That includes backing its forecast for second-half
sales of $15 billion to $15.3 billion, and
same-store sales during that period
increasing 2% to 3.5%.
"We feel we will be able to perform
well even if the economy ends up softer
than what we originally expected," Hoguet said.
Last week, Federated reported a 2.2%
decline in April same-store sales, or
sales at stores open at least a year, where analysts had expected an
increase. The company warned that same-store sales in May
could decline as much as 2%. Federated now
expects second-quarter same-store sales to be flat
or up as much as 2%, versus its earlier forecast for an
increase of 1.5% to 2.5%.
Federated operates a national chain
of some 800 stores under the Macy's name.
Some analysts say competitors J.C. Penney Co. (JCP) and Kohl's Corp.
(KSS) are stealing more price-conscious customers away from
Macy's.
(Kevin Kingsbury and Judy Lam
contributed to this article.)


Allstate rolls out growth
plans
New CEO seeking 'emerging businesses'
By Becky Yerak - staff
reporter - Chicago Tribune
May 16, 2007
If it has wheels on it, Thomas Wilson
wants to insure it.
In his first annual shareholder
meeting since replacing Edward Liddy as Allstate Corp.'s chief
executive in January, Wilson laid out a growth strategy Tuesday that
included everything from boosting Internet sales to revving up
motorcycle coverage to becoming a bigger player north of the border.
The Northbrook-based company faces
the challenge of increasing revenue in its financial business and
its auto insurance line, while at the same time consciously moving
over the shorter term to shrink its profit-eating homeowner's
exposure in markets prone to natural disasters.
Last week, for example, Allstate,
which already has reduced exposure in such states as Florida and New
York, announced it would stop selling new homeowner's policies in
California to cut potential losses from earthquakes and wildfires.
"At the beginning of this year, we
reorganized what we call 'emerging businesses,' which are motor
clubs, boats, motorcycles, commercial business," Wilson told
reporters after the meeting.
Allstate's market share in those
business lines is smaller than its market share in automotive
insurance, so the company said there's plenty of room to grow.
"We like to say, 'If it has wheels,
we ought to be able to write it,' so we ought to be able to have as
large a share in motorcycles as we do cars,"
Wilson said.
Such emerging businesses should start
gaining traction at Allstate in 2008 or 2009, he said.
"We'll continue to find ways to
create new products for specific groups of people," Wilson said.
Allstate continues to be committed to
expanding its financial arm, believing that if a consumer buys home
and auto insurance as well as life insurance and an annuity from
Allstate, they're customers for the long haul.
Wilson noted that "Your Choice Auto,"
which offers options for motorists depending on whether they care
about cheap or comprehensive coverage, has been a hit, and plans are
in the works for Allstate's financial business to create a similar
retirement product. Allstate already offers a similar homeowner's
line in certain markets.
"I don't know what that is yet,"
Wilson said of the Your Choice retirement product. "We've got people
working on it, but it seems there is some opportunity there to
create something that's easy for consumers to understand and they're
not forced to deal with the complexity of 'How much money do I put
in life insurance? How much in annuities?' "
Allstate Financial is expected to
launch some new products at the beginning of 2008.
Wilson said Allstate doesn't plan to
exit the homeowner's business despite pulling back in some markets,
fearful that warmer oceans will eventually result in stronger
hurricanes.
To be sure, Allstate's homeowner's
business will shrink over the next couple of years, but "once it
gets the right geographic mix, things like Your Choice Homeowners
will help us grow," Wilson said.
The auto business should start to
grow "a little faster this year and next year" because of a new
product, called Allstate Blue, for higher-risk drivers.
Wilson also said that Allstate is
redoing its online presence.
"We have a good information Web site,
but it's not as quick to close the sale," he said.
Asked whether he was eyeing any
potential acquisitions, Wilson said "not really," but noted that
he'd like to step up growth of its unit in Canada, where Allstate's
market share is small.


Lampert buys into
Citigroup, Motorola
Stake in bank worth
about $800 million
By Sandra Jones - staff
reporter - Chicago Tribune
May 16, 2007
Edward Lampert, the billionaire hedge
fund manager known for making large bets on a few companies,
including Hoffman Estates-based Sears Holdings Corp., has turned his
attention to Citigroup Inc., the nation's largest bank.
ESL Investments Inc., his
Connecticut-based hedge fund, acquired 15.2 million shares worth
$783 million as of March 31, according to a filing Tuesday with the
Securities and Exchange Commission.
The hedge fund also held 925,000
shares of Motorola Inc. worth $16.3 million and 881,000 shares of
Clear Channel Communications Inc. worth $30.1 million, both as of
March 31.
ESL has been building its stake in
Citigroup for at least a year but delayed disclosing the position
until Tuesday.
Lampert, a closely watched investor,
received special permission from the SEC to postpone disclosing the
details of some of his holdings. That "confidential treatment"
expired May 15.
As with most hedge funds, ESL's
investments are difficult to track. The SEC filings list some of
Lampert's largest stock holdings, but they do not reveal if any of
those stock investments are hedged with other financial instruments.
"It's intentionally hard to read the
real economic exposures from that type of filing," said Jerome A.
Castellini, president of CastleArk Management LLC Investment
Counsel, a Chicago-based investment firm. "You can't make a distinct
conclusion. But he's been known for sniffing out these
restructurings, and Citigroup clearly is in the middle of theirs."
In April Citigroup announced a
massive restructuring that includes eliminating 17,000 jobs,
consolidating some corporate operations and shifting 9,500 posts to
lower-cost locations.
At Motorola Inc., billionaire
financier Carl Icahn has been agitating for a restructuring. He lost
his bid for a board seat at the Schaumburg-based cell phone-maker
earlier this month. San Antonio-based media giant Clear Channel is
in the midst of a private-equity buyout.
Investors have been expecting Lampert
to make an acquisition for the past two years. At one point or
another, Home Depot Inc., Gap Inc., Anheuser-Busch Cos. and Safeway
Inc. have been the subject of takeover speculation. None of those
companies' shares show up in the SEC documents filed Tuesday.
Lampert, 44, ranked as the nation's
third-highest-paid hedge-fund manager, pocketing $1.3 billion last
year, according to Alpha Magazine's annual ranking released in
April. His fund holds a 43 percent stake in Sears Holdings Corp.,
the Hoffman Estates-based company he created by combining Kmart and
Sears and where he serves as chairman.
Lampert also holds large stakes in
AutoZone Inc. and AutoNation Inc.
ESL spokesman Steve Lipin said
Lampert doesn't comment on his investments.


Lampert sees the light
By Lewis Lazare
- Columnist - Chicago Sun-Times
May 15, 2007
When hedge fund guru Eddie
Lampert joined Sears and Kmart at the hip, and created a mega
retailing behemoth known as Sears Holdings Corp., Kmart was
viewed by many as the poorer stepsister. And with all the
attention focused for the past couple of years on what Lampert
would do to turn around Sears, Kmart has sort of muddled along
out of the spotlight.
Well, fresh on the heels of the
debut last week of what was billed as a "new chapter" in
marketing at Sears comes a similar effort at Kmart, though the
campaign debuts, perhaps tellingly, with no defining tag line.
If nothing else, Lampert seems to want to send out the message
he hasn't forgotten the role marketing must play in determining
the fates of the two retailing chains now under his control.
The new Kmart campaign from Grey
Worldwide/New York (which turns over the account and the new
creative concept to Draft FCB/Chicago later this summer) brings
back an image hugely familiar to longtime Kmart shoppers: The
blue light. But beware jumping to conclusions. A Kmart
spokeswoman said there is no plan to bring back the Kmart "blue
light special," as it was known as long ago as 1965.
Now, however, there will be "Bluelight
Finds" to draw attention to limited-time-only merchandise and
"Best of Blue" for goods unique to Kmart.
The new ad campaign centerpiece
is a walking, talking icon, Mr. Bluelight, who is positioned as
an expert on all things Kmart. In the debut commercial, Mr.
Bluelight is the host of a standard-issue runway fashion show
featuring Kmart's latest summer looks for women. Some effort has
been made to give the character a few mildly funny lines -- but
nothing too edgy. And certainly not memorable.
As was the case with Sears and
its "book" in the ad campaign unveiled last week, K- mart looks
to be reaching into its past to find a hook on which to hang its
forward-thinking advertising campaign. But it's safe to say Mr.
Bluelight has a long way to go to endear himself to the
shopping public.
Whether Mr. Bluelight manages to
make a lasting mark -- to say nothing of the advertising itself
-- will largely depend on how well his character is established
over time and on how effectively he is incorporated in future
commercials that will play up the discount chain's range of
merchandise.
Lew's view: C+


Allstate CEO says company aims to grow in financial planning
By Lavonne
Kuykendall - Market Watch
May 15, 2007
CHICAGO (MarketWatch) -- Days after
Allstate Corp. (ALLThe Allstate Corporation ALL ) said it will stop
writing new homeowners insurance policies in California, President
and Chief Executive Thomas Wilson said his vision for the company
will see it continue to "shrink" in catastrophe-exposed areas.
Eventually, new products the company
is developing will help it make up the growth and attract new
customers for homeowners and other insurance products, he told
reporters following Allstate's annual shareholders meeting.
The goal is to "reinvent protection
and retirement" as a broader concept for new company products, he
said, to counter an insurance industry that "sells products instead
of solutions."
Allstate, the second largest insurer
behind State Farm, launched its `Your Choice' auto insurance widely
last year, and will use the same concept for its other products.
Your Choice products let customers choose various benefits for their
policies. The company has recently begun offering a homeowners
version in a few areas.
The company will expand further on
the Your Choice theme, enlarging it to retirement planning as well,
as the company works to broaden its image beyond insurance, said
Wilson, who took over as CEO Jan. 1, replacing Edward Liddy, who
remains Allstate's chairman.
While it pulls back from the coasts,
Allstate will seek to expand in Canada and possibly in Mexico, where
it currently does little business.
Allstate is also making a big push into what Wilson called emerging
business, such as insuring boats, motor homes and motorcycles.
Wilson said the company's market
share for insuring those vehicles was far smaller than its auto
insurance market share. "If it has wheels, we ought to insure it,"
Wilson said. Allstate Blue, or auto insurance for the supbrime
market, will also expand, Wilson said.
Rival auto insurer Progressive Corp. (PGRThe Progressive Corporation
PGR ) , the third largest auto insurer by market share, has seen its
special lines policies, which include such vehicles, grow rapidly
over the last several quarters.
Allstate carries a large market share
in several regions that are catastrophe-prone, and the market does
not allow it to charge rates sufficient to cover potential losses,
Wilson said.
He said that in states where it will
no longer offer homeowners, such as California, the company will
work to win customers for its other products.
From a public relations standpoint,
its limited offerings in those markets "is certainly not an
advantage" Wilson said. "But it is an issue we can work around."
Shares of Allstate traded down 18
cents recently to $62.68.


Marie Does, Long-Service Sears Executive Secretary,
Dies at 92
Marie M. Does, executive secretary to
former Sears chairman and CEO Gordon Metcalf, died April 28 in
Dayton, Ohio. She was 92.
Marie retired after 45 years service
with Sears. She joined Sears in the
personnel department at the Lawrence Ave. store in Chicago, became
personnel manager at Western Ave. and Englewood, then went to State
St.
She was executive secretary for Mr.
Metcalf when he was Vice President of the Midwestern Territory and
from 1967 to 1972 when he served as Chairman and Chief Executive of
Sears. She then moved with him to the Savings and Profit Sharing
Plan of Sears Employees, and after retiring she moved to Sun City,
Arizona where she enjoyed many happy years.
She moved to the home of a niece,
Diane D. Ege (Wolfgang) of Dayton, Ohio, a few years ago.
A memorial service was held Monday,
May 7, at St. Joseph Cemetery Chapel in River Grove, IL.
She is survived by nieces, Diane Ege
(Wolfgang) Patricia M. Dieden of Chicago, IL; two great-nieces,
Elizabeth and Lynn Ege; one great-nephew, Mark Ege; and a loving
friend, Marguerite Ryan of Chicago, IL.
In lieu of flowers, contributions may
be made to Hospice of Dayton, 324 Wilmington Ave., Dayton, OH 45420
or the Special Olympics of Greater Dayton, 4130 Linden Ave. Dayton,
OH 45432.
Tobias Funeral Home - Far Hills
Chapel, Dayton, OH in care of arrangements.
Condolences may be sent to tobiasfuneralhome.com


Sears ads just don't get 'it'
By Lewis
Lazare - Chicago Sun-Times Columnist
May 9, 2007
For us the tag line almost always
says it all. Of course, some so-called experts in the advertising
industry will argue the familiar advertising tag is but another
outdated fixture in a rapidly evolving ad industry where "hip" is
always happening in some cutesy online video or in television
product placements, and all manner of unexpected guerrilla marketing
tactics.
It's not hard to understand why so
many creatives are eager to dispense with tags.
Doing away with tag lines
conveniently relieves companies and their agencies of the need to
come up with a concise, telling indicator of what brand positioning
is. Sears, Roebuck and Co., the retailing behemoth that hedge fund
guru Eddie Lampert insists he really wants to turn around, had been
without a tag line in its advertising for a while -- as Lampert and
his marketing execs huddled and tried to decide on a direction for
the company.
Next Sunday the retailer launches a
new brand campaign from Young & Rubicam/Chicago that is all about
Sears' new positioning -- what is being heralded as a "new chapter"
for the company.
It's obvious to us Lampert and
company still haven't a clue where Sears is headed. Why do we say
this? Because the campaign's new tag line -- "Sears:
Where It Begins" -- is so hopelessly weak and non-specific.
It's a collection of words that say absolutely nothing, primarily
because the "it" meaninglessly hangs
there, leaving us feeling frustrated as we wonder what "it" all
means.
So we weren't at all surprised to
find the television commercials to which that flimsy tag line is
attached are also disappointing and hard to fathom.
The launch 60-second commercial, "Chapters," tries to convey
the feeling of thumbing through a Sears catalog while simultaneously
suggesting through the magic of digital manipulation how items from
the catalog can transform a home.
Sadly, the overall impression
"Chapters" makes is about as thrilling and memorable as randomly
flipping through a catalog. Nothing stands out.
Nothing sticks in the mind. Nothing about the spot makes you
care one whit for Sears or what the company appears to have on offer
in its book.
The debut spot has been dressed up
just a bit with some bland modern music that ambles along just like
the spot itself. Like so much modern music, the song doesn't command
attention. It just creates background noise.
So to bottom line it, Lampert and his
crew look to be trying to go forward by harkening back to the days
when Sears was as much about its catalog as it was about
brick-and-mortar stores. Odd, isn't it, how the forward-thinking
hipsters who populate the ad industry nowadays seem to be spending
so much of their time looking to the past?


Sears Uses Image Of Its Historic Catalog In New Ad Campaign
Dow Jones
Newswires
May 7, 2007
NEW YORK (AP)--Sears, Roebuck and Co.
is hoping a new marketing approach that focuses on making an
emotional connection with shoppers will help turn around its
beleaguered business.
The campaign, whose details were
announced Monday, has the tag line: "Sears.
Where it begins" and evokes the company's heritage by using the
visual image of a catalog in its television ads, circulars, and
in-store signage and on the Sears.com Web site.
The TV ad campaign was launched
Sunday, while the Web site will bear the new message next Sunday.
The company's circulars won't be revamped until the winter holiday
season, though the circular's front page now has the feel of a
shopping book and is less cluttered, according to Gail Lavielle, a
company spokeswoman.
The company, a unit of Sears Holdings
Corp. (SHLD), decided to use the image of a catalog to recall Sears'
heritage while creating a more story-like presentation, according to
Maureen McGuire, chief marketing officer of Sears Holdings Corp.,
which operates Sears, Roebuck and Co. as a wholly owned subsidiary.
McGuire told reporters that retailers
have to not "only think like merchants but also think like
customers." By focusing less on items and more on telling stories,
surrounding such themes as laundry time and family night, Sears is
hoping to get customers excited about buying that dryer or
flat-screen TV at its stores.
Sears is joining a number of
retailers like J.C. Penney Co. (JCP) that are focusing less on
pushing items and prices in ad campaigns and more on touting
experiences. But the stakes are higher for Sears, as it faces
mounting pressure from investors to turn around its declining sales
amid fierce competition.
Last week, Sears Holdings announced
that in its first quarter ended May 5, same-store sales were down at
both Kmart and Sears stores due to low volumes and impacts from the
slow U.S. housing market. Same-store sales are those at stores
opened at least a year and are considered the best gauge of a
consumer
Sears domestic same-store sales fell
2.4%, primarily due to low home appliances sales. The company
attributes a loss in this category to a slower U.S. housing market
and increased competition.
Kmart same-store sales decreased by
4.7%, due to low transaction volumes in a majority of stores,
according to the company.
Meanwhile the Kmart brand is getting
a new mascot: a talking light bulb called "Mr. Blue Light."
McGuire acknowledged that it is going
to take a lot more than an ad campaign to bring back Sears; it
requires improved merchandising assortment and customer experiences.
But she said that Sears' advantage is that it already has had a
long-lasting relationship with its customers. Sears just has to
reignite it, McGuire said.


Update on
the Retiree Life Insurance Mailing
April 20, 2007
Sears has informed us that there was a delay in
the mailing of the personalized life insurance statements because
the mailing was expanded to include new booklets. The mailing was
released at the end of March.
If you are covered under the retiree life
insurance and you have not yet received the mailing, please contact
the MetLife Retiree Service Center at 1-800-762-7327. MetLife
representatives are also available to take down any address changes
and answer any additional questions you may have.


Sears shares
fall as meeting lacked details
By Mike Comerford -
Business Writer - Daily Herald - Suburban Chicago
May 5, 2007
Since orchestrating Kmart¹s takeover
of Sears two years ago, billionaire investor and Sears Holdings
Corp. Chairman Edward Lampert keeps specifics about his turnaround
formula as well-guarded as the secret recipe for Coke.
The 44-year-old Lampert spent two
hours Friday answering shareholder and analyst questions at Sears¹
annual shareholder¹s meeting on its sprawling Hoffman Estates
headquarters campus.
However, detailed answers to
traditional questions on profitability, same-store sales, fall brand
strategies and $2 billion in cash reserves each remained elusive.
"What
will shake out, especially this year, really is going to depend on
what the opportunity set is," said Lampert,
not ruling out acquisitions.
Sears was rumored last year to be a
potential bidder for everything from Home Depot Inc. to
Anheuser-Busch Cos., but no large investment surfaced.
Sears banners fly in the wind at the
downtown Chicago store Friday as shareholders gathered for the
retailer's annual meeting in Hoffman Estates headquarters.
(Associated Press Photo)
Asked if he anticipates layoffs at the Sears headquarters, Lampert
emphasized the need for top, young people at Sears in order to grow
in the new economy.
"We
need a pipeline of new people coming in all the time",
Lampert said, adding Sears carries a heavier pension load than
competitors and a seniority-based payroll.
Wall Street may have been expecting
more specifics.
The company forecast first-quarter
earnings below analysts¹ estimates and said Thursday that sales at
older stores declined at both its Kmart and Sears stores.
Lampert said an unusually cold winter
and a slowdown in the housing market have been tough even on Sears
retail competitors.
Nonetheless, Sears shares on Friday
fell $8.56, or 4.6 percent, to $179.76, the most in more than five
months.
The company did, however, disclose
plans for its first big marketing campaign of Lampert¹s tenure, to
be rolled out Sunday.
The Kmart brand is getting a new
mascot - a talking light bulb called
"Mr. Blue Light".
The Sears brand will be promoted in commercials and ads under the
tag line: "Sears: Where it begins."
Lampert joined Sears with Kmart in
March 2005 in a $12.3 billion combination that created a company
with 3,800 stores in the U.S. and Canada.
Sears¹ profitability and stock price
have since risen but store sales have not met its own targets, Sears
officials said.
Some analysts said they are waiting
for a clearer picture of the firm or for same-store sales to rise.
"Sears has
been donating market share, and J.C. Penney and Kohl¹s have been the
beneficiaries", said Arun Daniel, a New
York-based analyst with ING Investments LLC, which manages $40
billion in assets including Sears shares.


Sears to light up ad plan
By Sandra Guy - Chicago
Sun-Times
May 5, 2007
Sears is harkening back to its roots
as a catalog retailer by using the metaphor of a "Sears Book" in a
new ad campaign and starting specialty catalogs.
And Kmart, which took over Sears
Roebuck two years ago, is introducing "Mr.
Blue Light," a talking light bulb, in its own marketing campaign,
referencing the old Kmart sales gimmick, the "Blue Light Special."
Sears also intends to use its
home-services unit to deliver more than washers and dryers,
including possibly furniture and other goods.
The strategies, unveiled at Sears
Holdings Corp.'s shareholders' meeting Friday, are among several
initiatives that company executives hope will win back shoppers
who've defected to J.C. Penney, Kohl's, Wal-Mart and other rivals.
Sales at Sears and Kmart stores declined in the first quarter of
fiscal 2007 from a year earlier, Sears announced late Thursday. That
news sent shares down 4.6 percent, to $179.75, Friday.
Sears Chairman Edward S. Lampert, a
44-year-old billionaire hedge-fund manager, said turning around
Sears may take another three years. The process has been one of the
most difficult things he has done, Lampert said.
"I've been here, it seems like
forever," said Lampert, fighting a cough and sniffles, when asked
whether he will stay through a turnaround.
"As long as I think I can be of value
and be the right person in this position, I'll continue to do so,"
Lampert said.
He said he has devoted more than half
his time to Sears Holdings Corp., following his engineering of
Kmart's $12.3 billion Sears takeover in March 2005. Lampert is
exiting as a director of Auto Nation and AutoZone to devote more
time to Sears and his hedge fund.
He and Aylwin Lewis, CEO of Sears
Holdings, revealed other initiatives:
Lampert said he's interested in
making acquisitions, whether it's buying a whole company or a piece
of one.
Sears intends to use well-known
fashion names to boost its apparel brands.
Shops of Lands' End will expand to
200 Sears stores by year's end, from 100 today.
Craftsman tools will be in Kmart
stores nationwide.
Kmart stores doing poorly are likely
future sites for Sears Grand stores.


Sears chief no longer hedges on strategy
Lampert details plan to
build brands;
new ad campaigns launch
By Sandra Jones - staff reporter -
Chicago Tribune
May 5, 2007
Since billionaire investor Edward
Lampert combined Sears and Kmart two years ago, the biggest question
on investors' minds has been the most basic: Is he running a
retailer or a hedge fund?
On Friday, at the annual meeting of
Hoffman Estates-based Sears Holdings Corp., Lampert addressed the
question. He said he's serious about being a retailer and for the
first time outlined a marketing vision for his two store brands, a
basic step forward for any chain trying to remake itself.
"A company without positioning is
like a ship without a rudder," Lampert said. "We have aspirations
for both the Kmart and Sears brands to see them improve."
Lampert is a former Goldman Sachs
star who made his billions in financial instruments, not housewares.
And since his arrival at Sears nearly all of investors' focus has
been on what he would do with Sears' cash and real estate assets. A
main reason for the company's high stock price has been Lampert's
investment acumen rather than his merchandising skill.
Lampert has insisted from the
beginning that he wants to make Sears a viable retailer and not
strip its assets for cash. But until Friday he provided no specific
vision for the company.
Sears is aiming to be a one-stop shop
for the home, while Kmart is turning its discount stores into a
"marketplace of discoveries," Lampert's chief marketing officer,
Maureen McGuire, said as Lampert looked on.
Sears unveiled a new TV advertising
campaign called "Sears. Where it Begins." that taps into the store's
legendary Big Book catalog heritage. In it, actors walk among the
pages of Sears catalogs, looking at larger-than-life images of
everything from diamond rings to dishwashers, set to sunny, upbeat
music.
Kmart's new ad campaign likewise
delves into its past. The discount chain has resurrected its "blue
light special," turning the famous tagline into a talking blue light
bulb called "Mr. Blue Light." The bulb advises shoppers to "turn on"
to something new.
The campaigns, which debut for
Mother's Day, come after Lampert has spent two years cutting
advertising expenses. Before his arrival, Sears ranked among the
biggest advertising spenders in the nation.
"We spent the last couple of years in
the weeds," he said, apparently addressing questions of why he
hasn't moved more quickly. "You don't fix companies from the
treetops. You have to get in the weeds, identify their strengths and
weaknesses and aggressively recruit people to improve the company."
He acknowledged many times that Sears
and Kmart have a lot of catching up to do.
"None of our stores are up to our
aspirations," Lampert said. "We have very high aspirations."
The meeting turned into a forum for
investors to pepper Lampert with questions, a once-a-year
opportunity. Lampert shut down the investor relations department,
preferring instead to communicate through his annual shareholder
letter and annual meeting.
Lampert dodged questions about
financial maneuvers and what he has planned for Sears' $3.3 billion
in cash, repeatedly turning back to retail.
At one point in the meeting, Lampert
said that while he doesn't have much experience in the business, he
knows someone who does, and he pointed to his mother, a former sales
clerk at Saks Fifth Avenue, seated in the audience.
Other news to come out of the meeting
and the press conference that followed:
-Sears plans to double the number of
Lands' End stores within Sears this year to 200. Lands' End made the
biggest profit in its history in 2006, the company said.
-Sears Grand, formerly Sears
Essentials, is still being tweaked. The free-standing stores, many
of them former Kmarts, carry both Sears and Kmart merchandise and
are designed to compete with Target and Wal-Mart. Lampert cut back
on the rollout of Sears Grand, once considered Sears' primary growth
vehicle, but he hasn't given up on the format.
-Sears is considering jumping on the
designer brand bandwagon. Kohl's Corp., J.C. Penney Co., Macy's and
others have signed deals with designers in the past year to make
clothing and home goods exclusively for them.
-An acquisition is always a
possibility. "We're looking for investment opportunities," Lampert
said at the press conference. "We're always in that mode. It's not
easy to find the right thing and get a deal done."


Sears' Lampert
ready to put money to work
By Jennifer Waters,
MarketWatch
May 4, 2007
HOFFMAN ESTATES, Ill. (MarketWatch)
-- Sears Holdings Corp. Chairman Edward Lampert told shareholders
Friday that after spending a lot of years "in the weeds," the parent
of Sears Roebuck and Kmart stores is now in a cash-flush position to
put more meaningful investments in stores and operations, as well as
to target acquisitions.
With $3.6 billion in cash flow, a $2
billion cash trove and a huge capacity to borrow, Lampert said that
he is comfortable taking risks and deploying money to investments
that will pay off in a meaningful way.
In fact, he called himself a
"professional risk taker." However, he gave no indication that there
were any acquisitions in the offing.
"The opportunities for us to allocate
capital are very significant, and we have a lot of choices," he
added. "But we don't go into this with a predetermined mind-set."
Last year, Lampert's name popped up
as a potential takeover suitor for Home Depot Inc. (HDHome Depot,
Inc GPS ) , as well as other businesses, as Wall Street tried to
guess what he would do with so much money.
"We are always looking for investment
opportunities," Lampert commented. "We're
always in that mode, but it's not always easy to find the right
thing and actually execute and get that deal done."
The executive, who fielded
shareholder questions for more than three hours, said that the
company has identified and prioritized a number of initiatives,
ranging from marketing and technology to maintaining parking lots,
but is willing to shift gears if economics or better deals come
along.
Like its rivals, Sears Holdings has
been polling customers and consumer surveys to determine who its
customers are, what they're looking for and how Sears and Kmart
stores can differentiate their store experience.
Kmart stores will hark back to their
heritage, bringing back the venerable blue-light icon with a Mr.
Blue Light character in advertising and in-store promotions.
More Kmart stores also will be
carrying the Craftsman tools by the end of the year, and the
retailer will continue to expand its store-within-a-store program.
Branding at Sears outlets will be
farther reaching, as the retailer attempts to get more customers to
cross the aisles. Lampert said that he wants to be sure that
customers who buy Kenmore appliances also look at Lands' End
clothing and use Sears Auto shops. Services such as the company's
in-home installation and repair or home-cleaning businesses will
take on a greater role in the company's growth strategy.
In a commercial shown to the more
than 100 shareholders at the meeting, Sears stores were depicted as
a one-stop shop for every want and need of a growing family. Every
item shown, ranging from lawn mowers and wide-screen TVs to baby
clothes, was available at a Sears store.
"That commercial was brilliant," said
Deutsche Bank analyst Bill Dreher after the meeting. "It was a
contemporary and compelling product overview focusing on the wide
variety of products at Sears for all the stages of life."
Lampert wants to be sure that
customers who buy Kenmore appliances also look at Lands' End
clothing and use Sears Auto shops.
When asked about a stock split,
Lampert said only that the board "can and will consider [it] over
different periods of time."
"We are trying to create an
environment where we have a long-term shareholder base and a base of
shareholders who are rewarded based upon their views of the
company," he added. Lampert also noted that Sears Holdings and its
lofty $179.76 share price (as of Friday's close) has company with
other high-priced stocks such as Berkshire Hathaway Inc., Google
Inc. and the Washington Post Co.
Jennifer Waters is a reporter for
MarketWatch based in Chicago.


Sears unveils brand strategy; Kmart's talking Mr. Blue Light
By Sandra Jones - staff
reporter - Chicago Tribune Online
May 4, 2007
For years, shoppers and investors
alike have been trying to figure out what Sears stands for.
At the retailer's annual meeting
today, Sears answered the longstanding question by unveiling its
first brand positioning strategy since billionaire investor Edward
Lampert took over Sears two years ago.
Sears is aiming to be a one-stop shop
for the home, while Kmart is turning its discount stores into a
"marketplace of discoveries."
Sears also unveiled a new TV
advertising campaign-called "Sears. Where it Begins." that taps into
the store's legendary Big Book catalog heritage.
In one spot, a father and daughter
walk among the pages of the catalog, looking at larger than life
images of jewelry and other gifts for mom.. In another, a family
walks among the pages of an appliance catalog.
Kmart likewise delves into its past,
tapping its famous "blue light special" to
come up with a talking light bulb called "Mr. Blue Light" that tells
TV viewers to "turn on" to something new.
The ad campaign, which debuts on May
13, comes after Lampert has spent two years cutting advertising
expenses at Sears, a company that before his arrival was among the
biggest ad spenders in the nation.
"A company without positioning is
like a ship without a rudder," said Lampert at the annual meeting in
Hoffman Estates. "We have aspirations for both the Kmart and Sears
brands to see them improve."
Lampert also disclosed at the meeting
plans to double the number of Lands' End
stores within Sears this year to 200.


Sears eyes possible acquisitions,
rolling out marketing campaign
By Dave Carpenter - AP
Business Writer
May 4, 2007
Sears Holdings Corp. Chairman Edward
Lampert told shareholders Friday the retail giant is eyeing numerous
possibilities for acquisitions or investments after two years since
the parent of Sears and Kmart stores was created.
But the billionaire investor and
hedge-fund manager gave no indication at the company's annual
meeting that the move Wall Street has been eagerly awaiting, based
on Sears Holdings' large stash of cash and Lampert's stated
interests, is imminent.
Responding to a shareholder question
about his plans for the company's more than $2 billion in cash,
Lampert said there are "a variety of options to deploy that."
"What will shake out, especially this
year, really is going to depend on what the opportunity set is," he
said.
Sears was rumored last year to be a
potential bidder for everything from Home Depot to Anheuser-Busch,
but no large investment has yet surfaced.
While Lampert wouldn't tip his hand
on what companies could be targeted, the company disclosed plans for
its first big marketing campaign in his tenure, to be rolled out
beginning Sunday.
The Kmart brand is getting a new
mascot - a talking light bulb called "Mr.
Blue Light." The Sears brand will be promoted in commercials and ads
under the tag line: "Sears: Where it begins."
CEO Aylwin Lewis said the company is
intent on doing a better job in promoting its leading brands in
appliances, tools, and lawn and garden.
The "brand positioning" or ad
campaign "won't solve all the issues we face, but ... it'll go a
long way toward telling the public what do we stand for, what do we
want to be famous for," Lewis said. "We think it'll be a real
turning point in continuing to build a great company."
Same-store sales of Kmart and Sears,
widely seen as a key barometer of retail performance, declined from
a year ago in the first quarter, according to data the company
released Thursday. But Lampert said the measure is overrated.
"They don't matter as much as people
have said," he said during two hours of answering shareholders'
questions. "It's not the be-all and end-all."
Despite weak sales, Sears' financial
performance has been improving impressively thanks to cost controls
and improved margins. The company's net income jumped 74 percent to
$1.49 billion last year and its revenue rose 8 percent to $53
billion.
The company said Thursday that its
first-quarter income is expected to be $200 million to $235 million,
up from $180 million a year earlier, as a result of one-time items
including a gain from a legal settlement and a dividend from its
stake in Sears Mexico.
The outlook was below analysts'
expectations, however, and Sears shares fell $8.57, or 4.6 percent,
to $179.75 on Friday. That's still up 24 percent from a year ago and
up 37 percent since Sears Holdings' stock began trading on March 28,
2005.
The meeting represented the sole
annual chance for investors and shareholders to directly question
Lampert, who dispenses with the usual conference calls, meetings and
media interviews. Numerous analysts were in the crowd of 200-plus at
Sears headquarters to quiz him, receiving lengthy, philosophical and
occasionally humorous answers from the man who has been compared to
Warren Buffett for his investing savvy.
An expansive Lampert quoted Buffett
("It doesn't count to predict rain; what counts is building the
ark."), invoked basketball and baseball metaphors to explain his
thinking on separate business issues and held a long
question-and-answer session with reporters afterward.
He also made clear that the company
plans to plow more money into Sears and Kmart.
"Investing in the core retail
business to the extent that it provides decent returns - I would say
that's a priority," he told a shareholder.
He and Lewis said the company is:
- Installing Lands' End shops in 200
Sears stores by year's end, up from 100 in 2006.
- Continuing to invest in Sears Grand
despite having pulled back on the ambitious original plans for it;
"It's a very important part of our future,"
Lewis said.
- Expanding the Sears Craftsman
brand's presence inside Kmart stores.


Same
Same-Store Sales Story at Sears and Kmart
By George Anderson -
Retailwire
May 4, 2007
While Edward Lampert and Sears
Holdings haven't shown any real talent for retailing, investors in
the company have been able to take solace in the strong performance
of the company's stock. That may have made yesterday's share price
drop of $9.76 (-5.2 percent) in after-hours trading a bit more
jolting.
The drop took place after both Sears
and Kmart once again reported declines in same-store sales, this
time for the first 12 weeks of its fiscal 2007 first quarter. Sears
was off 2.4 percent for stores open at least a year while Kmart was
down 4.7 percent.
Sears said it was hurt by slower than
expected home appliance sales. The company said the soft housing
market and increased competition in the category played roles in its
home appliance category performance.
While sales at the two chains
continue what may be an inexorable path downward, Sears Holdings
remains flush with cash ($3 billion in cash and cash equivalents) to
either invest in the retail businesses (when pigs fly) or to
purchase another entity. Companies including RadioShack, Home Depot,
BJ's Wholesale Club, Safeway and Gap Inc. have all been rumored at
one point or another as potential acquisition targets. Mr. Lampert
has attempted to purchase the remaining shares of Sears Canada not
already owned by Sears Holdings but that bid has been unsuccessful
to date.
Discussion Questions:
What do you make of the latest numbers from Sears and Kmart?
What do you expect Sears Holdings to do with all its cash?
What are your thoughts on this
subject?
How much longer can Sears Holdings
maintain its high stock price with disappointing same-store sales
numbers?
Much longer
A little longer
No longer
Not sure/No opinion
I worked at Sears in the late 90s and
the writing was on the wall back then--declining hard good sales,
brand equity that rarely resonated with a younger consumer and the
end of the "softer side" success story. Sadly, in 10 years the
company has failed to address the issues that got it there and
continues to fade from consciousness for most Americans. When I was
there Sears had strong equity and loyalty with their Hispanic market
segment--great equity to build and leverage but unfortunately I
don't think they knew how to take a customer centric approach to
benefit from the good will. Lampert has never been interested in
running a retail company. He wants to buy out Sears Canada so he can
sell the Sears brand name outright in NA to someone who wants the
asset. The rest of the value in the assets is in the real estate.
What will he do with all that cash? I don't know but I suspect it
will have very little, if anything, to do with retail.
Lisa Bradner, senior analyst, Forrester Research
Does it really matter? It's a holding
company of real estate, and poor retailing. Bad market positioning,
whether against Wal-Mart or the great Target-type operations. And
then you will have Kroger with its Fred Meyer's mass merchandising
operations rolling out.
Sears Holdings' operation is in a
good position, to _ _ _ _ !
Stephan G. Kouzomis, Faculty
and Staff Member, University of Louisville's College of Business
Since the merger with Sears, Kmart
the retailer seemed to be indeed much more of a "holding" company
than a full scale retailer, however, I have noticed some signs
lately that Kmart might be interested in doing "retail"
business again with suppliers. In my twenty-five plus years
in the business I have learned to view Kmart as sort of an enigma
that has gone through more ups and downs, and more cycles and
trends, and more changes than the weather in Troy, MI., or, hmm,
make that Hoffman Estates, IL. Kmart has been everything from a
totally aggressive and dominant hostile market leader, to a homeless
group of panhandlers looking for friends and supporters, to a cash
rich holding company that seems disinterested in their retail
business, to lots of other "things" at any given time throughout the
years. Therefore, at my age for as long as I have been wrapped up in
this industry, I view Kmart, uhh, make that Sears Holding Company,
as just today's crossword puzzle.
David Biernbaum, Senior Marketing and Business Development
Consultant,
David Biernbaum Associates
I think they have learned by now that
there is no sense in reinvesting in the Sears and Kmart format.
Sears/Kmart appear to be retail zombies at this point. The lights
are on but no customers in the stores. It's beyond me how they can
even stay open with such low sales per square foot results and many
of their stores. It's anybody's guess how the cash will be invested.
One thing I am glad for is that Sears/Kmart has stopped coming up
with the next new retail concept every six months and then pulling
the plug after six months. I did go into a Super Kmart recently and
some college kid tried to sell me a washer. He looked pretty lonely.
David Livingston, Principal, DJL Research
The hiring of a Chief Customer
Officer from Best Buy signals that Sears isn't ready to throw in the
towel just yet. It still has enough market share (in some
businesses), retail locations and brand equity to be able to regain
its relevance. However, they should pull the plug on Kmart as soon
as possible, convert whichever locations are worth saving as
small-format Sears stores at a much faster pace (to keep up with
J.C. Penney and Kohl's) and salvage the few brands at Kmart with
credibility, such as Martha Stewart.
Otherwise, Sears Holdings is wasting
energy on a "lost cause" (Kmart) instead of focusing its efforts on
the parent brand. This is hardly the first time that a RetailWire
commentator has made this suggestion; the surprise is how long it's
taking Sears to execute a logical strategy.
Richard Seesel, Principal , Retailing In Focus LLC
The recent numbers further confirm
what many have believed for a long time, i.e., that Ed Lampert is a
very good business man but not a retailer. From his business
perspective, he understands that the ROI from internal operations is
no match for the profits that can be earned from outside his retail
business. So, he's doing what makes sense: disinvesting in retailing
and investing in businesses where the returns are better. This is a
great example of the power of "creative destruction."
Bill Bishop, Chairman, Willard Bishop
There actually are some signs that
Sears Holdings will put the cash into retailing. The company scaled
back some multi-channel initiatives while consolidating its merger
with Kmart, but the company is looking to make up for lost time, and
one of the most significant efforts will be its
buy-online-and-pickup-in-store program.
They are consolidating the Sears and
Kmart web sites, looking to build a better overall e-commerce
foundation, and seeking to create a better multi-channel synergy
with its 3800 stores.
Sears has also opened a prototypte
3-dimensional showroom on the virtual reality web site Second Life.
Called the Sears Virtual Home, the store allows consumers to
experiment with options in virtual kitchens, bedrooms, living rooms,
garages, etc. Sears will also be opening an e-commerce development
center in its flagship store in Chicago, a testing and user
experience laboratory that will conduct design, function and
application testing.
Sears may have lost some relevance
over time, but the company has set out in a new direction to regain
some of the great market share it used to command.
The store has a long retail history. They are now recognizing
the new multi-channel competitive environment, taking a new
approach, and reinvigorating a brand that so many people still
trust.
As a wise stock investor has been
known to say, buy on the dips. I'm putting Sears Holdings into my
"recommended buy" category.
Roger Selbert, Editor & Publisher, Integrated Retailing
Reading this article and the comments caused me to reflect on how
far Sears has actually fallen. When I was young, Sears was THE place
to buy tools and appliances. They had quality, price and service
along with a fabulous warranty. It was a no-brainer to buy washers
and dryers and refrigerators from Sears. And Craftsman tools with a
life time warranty and less expensive than companies like Snap-On
made it easy to just go Sears for anything in this area. Wards and
Penney's were OK but didn't measure up to Sears. We lived in a small
town in Iowa and the Sears catalog was a big deal!
Especially the Christmas catalog was such a thrill when it came out
every year. It was the "dream book" as a kid and you would make your
list for Santa from it.
Fast forward...there is no Sears
catalog. We don't even consider Sears for appliances anymore.
Craftsman tools are still a choice but not an automatic one like
they used to be. Home Depot, Lowe's and Menards are now the first
place one thinks of when looking for tools. And I have to drive past
2 Lowe's, 2 Menards and 1 Home Depot to even get to Sears.
I feel sorry for all the many fine
employees of Sears from the years of excellence to have to see this
once fine company go through the ugly death spiral that I believe it
is in. Unless a miracle happens, the only question seems to be when
will the lights go out for the last time?
Art Williams, Retail Marketing Consultant/Analyst, Independent
Sears expects first quarter net income to rise from $180 million
last year to between $200 million and $235 million this year. Comp
sales decreases disappoint some investors. Other investors realize
that Sears Holdings is measuring its success using a new paradigm:
profits, not sales. Getting great comp sales increases by giving
away loss leaders isn't the strategy most investors appreciate. Many
RetailWire comments demean Edward Lampert's retailing skills. Is the
goal of a retailer to increase comp sales? Or is the goal to
increase profits? Sometimes these goals are in alignment. But
sometimes, it isn't worthwhile to sacrifice one for the other?
Many people criticize executives who
sacrifice long run gains for short term improvements. Ed Lampert of
Sears and Terry Lundgren of Macy's are both taking extremely
unpopular short-term positions with long-term goals in mind. Sears
Holdings doesn't want profitless sales and Macy's doesn't want the
unnecessary overhead of redundant brands. These executives aren't
"customer driven." They're "investor driven." Is that bad retailing?
Mark Lilien, Consultant, Retail Technology Group
Don't bet against Eddie Lambert. He
has proved us ALL WRONG! His brain chip is processing at 3x Pentium
speed that the rest of our brains are!
Mark H. Goldstein, ceo, Loyalty Lab
Seems to be a lot of hmmmmmmm going around on this topic. And it's
no wonder why. Sears has been flailing along losing brand equity by
the bushels full. Although Mr. Lambert may be using his cash for non-retail related
ventures, I have recently seen some interest in the company to
actually try getting on the up-swing. As one of the old fogies who
still thinks of Sears as a quality brand to some degree, I'll take
the optimistic road and hope they will try to return to being
competitive in the market with some fresh, new ideas. Oh, wait. Pass
me another beer.
Michael L. Howatt, VP, Strategic Consulting and Analysis,
Synovate
Oh ye of little faith. Does anyone remember J.C. Penney's rise from
the
(alleged) ashes and transformation from middle American retail
antiquity to teen destination and web power house?
As Target, Kohl's and even Wal-Mart
push upward, Kmart is uniquely poised to become the one true blue
(light) discounter. Kmart's apparel and home private labels, direct
sourcing prowess, Manhattan fashion hub (others followed suit), etc.
bode well for the future.
As for Sears, its brand equity may
have faded a bit; however, it is far from "out of mind." Mr. Lampert
has placed some talented individuals in key positions (Lisa Schultz
in apparel comes to mind)...don't count 'em out.
Carol Spieckerman, President, newmarketbuilders
With its same-stores customer base declining, how long can
Sears/Kmart remain vital retailers? Not forever. One thing we do
know is that Eddie Lampert knows money, and how money works,
particularly for his and his group's interests. How long would Mr.
Lampert lament if there was no more Kenmore or if Martha Stewart's
goodies added allure to some other retailers space? Is he a caring
Craftsman in that regard?
Perhaps Eddie Lampert will tired of
milking his style of retailing, do a reverse stock split until he
has all the Sears Holdings stock, then sell the real estate,
inventories, any remaining trash and pocket the cash for some other
"dash." Whoever said, "Don't go into retaining. There's no big money
in it!" We doubt if it was Mr. Eddie.
Gene Hoffman, President, Corporate Strategies International
All I can see right now is fence sitting and maybe a bit of hubris.
I think we all know that Eddie's first and primary focus with
Sears/Kmart is in the company's real estate value, but it seems he
can't resist the challenge of turning around the company and the
cache that would come with such a success. Yet as we all know the
most important key to retail happiness is customer satisfaction,
Eddie believes in customer service just as long as it does not
affect profits. Finally start taking a serious look at Sears Canada
especially when it comes to the catalogue business, you may be
surprised to find this company expanding its operations into the
U.S. There is a reason why Mr. Lampert has
not been able to buy those outstanding shares.
Bernie Johnson, Owner, A Bit of Everything
I'm hard pressed to describe
coherently the Lambert/Sears/Kmart strategy, let alone comment
intelligently on it...and judging from the disparate comments here,
that can be said of most people.
It is, however, amusing/disturbing to
see the large number of >Stock price increasing because Lambert's a
genius; - Lambert's a genius because the price is increasing; >
circular arguments put forth.
'csundstrom'
Comp sales, or same store sales is a retailing specific metric which
would be categorically derided in any other vertical. Consider the
reaction of P&G if they were required to report on the gain or loss
in revenue of existing brands...and that was the bellwether metric,
not total revenue, total market share or any of the other
performance measures looked at. If Coke was judged on the market
share performance of existing brands...if The Jones Apparel Group
was evaluated based on "sales from brands in operation a year
ago"....
Comp sales have become the lazy
analyst's "do everything" metric. Mr.
Lampert is proving that this is not so. In almost any other
industry, Sears Holdings would be considered a high performer in a
turnaround situation. Many companies in
many industries have intentionally allowed volume to decline while
improving net profits.
Yes, for long term success, there is
a point where the top line erosion needs to turn around and grow. So
what if that top line growth is accomplished via acquisition? Since
when has that been a "bad" thing to do? If
synergies exist within the acquisition (as has obviously been the
case with Sears-Kmart)then the overall bottom line will show
improvement as well as top line growth.
As an industry, let's stop being so
hidebound. Same store sales are not the sole arbiter of health in a
retail business.
Don Delzell, Principal, Retail Advantage


Sears in online research
push
By Jonathan Birchall in New
York - Financial Times MSNBC.com
May 4, 2007
Sears Holdings, the third largest US
retailer, has launched an ambitious online customer research effort,
backed up by a $5,000 monthly sweepstake prize, in an effort to
support the development of its $55bn business.
The move is part of what the company
has called "a major ecommerce initiative" that has become one of the
main areas for new investment by the company created by the 2005
merger of Sears and Kmart.
The retailer is inviting online
customers to sign up for membership of the "My SHC Community", and
to participate in forums with senior company executives about "what
is working in the retail industry and what is in need of desperate
repair".
Sears also requires members to intall
an application on their computers that will provide detailed
information on all internet usage, ranging from normal web browsing,
to behaviour during secure e-commerce sessions, and "the pace and
style of internet behaviour".
In return, it says, it will offer
incentives including a monthly sweepstake with a top prize of
$5,000, as well as offers and promotions, and "free planning and
budgeting tools".
The Sears approach recalls similar
online tactics developed by consumer goods companies such as Procter
& Gamble and Kimberly Clark. But its open approach goes beyond
previous efforts by US retailers, who have largely focused on
building up small and less publicised online panels of regular users
to assist with research into customer behaviour and attitudes.
A new related website acknowleges the
extent to which members will offer the retailer an extremely
intimate look at their online behaviour. Sears says it makes
"commercially viable efforts" to filter out confidential information
such as UserIDs, passwords, credit card numbers, and account
numbers."
Edward Lampert, the investor who is
Sears Holding's chief executive, has stressed the potential of the
online presence of both Sears and Kmart, in contrast to his efforts
to cut back on spending on the stores themselves over the past two
years.
In December Sears announced it would
open a new e-commerce development centre in downtown Chicago that is
currently recruiting web developers and analysts.
Sears does not publish online sales
figures, but the Sears and Kmart websites are believed to have sales
of well over $2bn. However, traffic to both sites currently lags
behind their main rivals, according to data from comScore Media
Metrix, with 8.6 million unique visitors to Sears.com in March,
against over 12 million for JC Penney and over 25 million for
Wal-Mart and Target.
Sears saw its shares fall on Friday,
after it issued a forecast for first quarter revenues that was below
analysts' expectations, and published figures which showed a further
drop in same-store sales at Kmart. The shares were down almost five
per cent at $179.06 in late trading on Friday.


Sears' Chairman Is Cautious On Retail Outlook, Economy
By Gary
McWilliams - Dow Jones Newswires
May 4, 2007
HOFFMAN ESTATES, Ill -- Sears
Holdings Corp. Chairman Edward S. Lampert sounded a cautious note
for U.S. retailers a day after the company warned of unexpected
weakness during the first quarter.
Comments by the hedge-fund
billionaire turned retailer added to the generally downbeat outlooks
for the first quarter issued earlier by Target Corp. and Wal-Mart
Stores Inc. Most retailers are expected to report first-quarter
sales next week.
Sears and Kmart Thursday warned that
results for its fiscal first-quarter ending tomorrow would fall
below Wall Street expectations. It cited lower sales at Kmart and
weaker demand for home appliances at U.S. Sears stores.
"I'm sort of cautious about the
economy," said Mr. Lampert, citing weakness in home sales and rising
consumer interest rates. He said as home buying drops, demand for
home appliances, lawn mowers and remodeling can fall with it. Mr.
Lampert wouldn't rule out future acquisitions for the retailer, but
added: "We need to be very vigilant about controlling costs."
Mr. Lampert said the economic picture
isn't altogether glum, citing pockets of strength around the nation.
"I don't want to extrapolate beyond a short period of time," he
added. He also said April sales generally were hurt by unseasonably
cold weather and an earlier Easter holiday.
"The trajectory is still upward in
this organization. [But] it's not going to be straight line," said
Sears Chief Executive Officer Aylwin B. Lewis.
"Not withstanding April [sales], we have a bright future."
The company is launching a new Sears advertising campaign around the
slogan "Where it begins." Kmart is also rolling out a branding
campaign this month that plays off its "blue light special" history,
using an animated spokesman.
Mr. Lampert, who acquired Kmart then
merged it with Sears in March 2005, downplayed the company's use of
equity derivatives to boost income last year, saying the use of
"total return swaps" played a minor role in profits.
Last year, it earned about $100 million from total return
swaps while Sears overall produced $3.6 billion of earnings before
interest and taxes, depreciation and amortization. "When it got the
level of attention it did, we were surprised," he said of the swaps.
The company forecast first-quarter
net of between $1.30 and $1.53 a share, including a 27-cent-a-share
gain from a legal settlement and other items.
Wall Street had been expecting a profit of $1.46 a share
excluding items.
Sales at Kmart stores open at least a
year are expected to be 4.7% lower and 2.4% lower at U.S. Sears
stores. The company said the home-appliance business has been weak
in the first quarter. The weakness at Kmart was unexpected. It had
been faring relatively better, turning in a same-store sales decline
of just 0.6% in the last fiscal year.


Schultz
realistic about retail fashion battle
By Sandra Guy - Chicago
Sun-Times
May 4, 2007
Don't tell Lisa Schultz, the fashion
guru for Kmart and Sears, that the mainstream retailers are headed
for the trash heap.
Schultz, an industry veteran who has
worked at Ralph Lauren, Calvin Klein and Gap, heads a 200-person
design team based in Manhattan's SoHo district that's dedicated to
upgrading Sears' and Kmart's clothes.
"The opportunity to have our own
in-house design team has really changed the picture for the
company," said Schultz, 53, of parent company Sears Holdings,
headquartered in northwest suburban Hoffman Estates.
Schultz said she is focused on
improving the quality, fit, positioning and heritage of Sears' and
Kmart's in-house brands such as Apostrophe, Covington and Classic
Elements at Sears, and Jaclyn Smith, Route 66 and Attention -- the
last one a new label -- at Kmart.
Gone are Sears' once-ballyhooed
labels such as BCBG Max Azria and Latina Life, as well as an
alliance with French Connection U.K. Sears, like other retailers,
makes a higher prof